Best Internet Telephony

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					               The UK Internet Industry Awards 2010

                        Best Internet Telephony
                          Value-Added Form


Company…………………………………………………………………

Service……………………………………………………………………

Judging Criteria:

      Price and value for money
      Time from order to delivery
      Variety and scope of the packages
      Number options
      Contract options
      Free access to other VoIP networks
      Value added services
      Support and customer care
      Modem connection capability

Bearing in mind the judges criteria, entrants are required to answer the
following questions using no more than 200 words per section. Please include
any evidence within the given word limit.

The deadline for completion of this form is 30th March 2010. Forms
submitted after this date will not be accepted. Please email the completed
form to awards@ispa.org.uk




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1. How does your Internet Telephony service provide value for money?




2. How do you ensure the privacy and security of your customers’ data?




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3. How do you ensure a high standard of customer support?




4. What further characteristics distinguish your service from that of your
competitors?




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