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EB101 ASSIGNMENT 2006

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					            EB101
       ASSIGNMENT 2006

The effectiveness of teams in the management of a
 family-owned versus a non-family owned small
                      business




                                                    1
STRUCTURE OF PRESENTATION

•   Introduction
•   Purpose of assignment writing
•   Working in groups
•   Assignment instructions
•   Literature overview
•   Empirical research
•   Writing the report
•   Plagiarism declaration
•   Lecturer‟s evaluation
•   Before handing in




                                    2
INTRODUCTION


The practice of writing assignments:

•   Accepted teaching method for most university courses
•   Compulsory for all Business Management modules
•   Develops effective report writing skills
•   Develops scientific research skills
•   Expands knowledge of subject area
•   Group work prepares students for the business world




                                                           3
PURPOSE AND VALUE OF ASSIGNMENT WRITING

• To compile a written research report in accordance with scientific
  assignment rules and guidelines, e.g., Harvard method
• Students get to tackle a „real life‟ problem in the business world
• Application of theoretical concepts learnt in EB101 to a practical
  situation
• Develops independent thought and critical thinking
• Prepares students for more advanced report writing projects
• Develops students‟ ability to gather and condense relevant information




  See Du Toit & Geel (2006:1)


                                                                     4
WORKING IN GROUPS

Benefits:
• Prepares students for their working careers
• Opportunity to collaborate on projects with a desired end result
• Develops teamwork skills – can include in CV

Challenges:
• Equal participation of all members
• Planning with deadline date in mind
• Setting tasks and establishing clear goals from the outset
• Keeping lines of communication open
• One person does all the work
• Free riders


                                                                     5
WORKING IN GROUPS

Tips and tricks:
• Appoint a group leader and allocate specific tasks
• Identify time frame and set up a chart commencing with deadline
   date
• Schedule meeting dates, times, venues well in advance and send
   out reminders
• Ensure everyone knows what to do
• Know your way round the library
• Expel non-performers
• Focus on end result at all times
• Check final document as a group
• Output is a finished product group should be proud of


                                                                    6
FORMAT FOR SUBMISSION OF GROUP NAMES


SURNAME   FIRST       STUDENT   CONTACT   GROUP          GROUP
          NAMES       NUMBER    NUMBER    STRUCTURE      Mon/Wed
                                                         Tues/Fri
                                                         Tues/Thurs
                                          Group leader
                                          Member
                                          Member
                                          Member




 (A4 sheet only. Tiny scraps of scrap paper not accepted!!!!)
      After 10 March 2006 groups may not be changed
                                                                      7
 TIMEFRAME EXAMPLE

Week 1         Week 2          Week 3       Week 4 Week 5 Week 6                     Week 7
25 Feb         3 Mar           10 Mar       17 Mar 24 Mar 31 Mar                     7 April


Assign roles   Literature      Literature   Literature   Assignment   Finalisation   Final proof
& tasks        search          search       search       writing      of draft       reading
Set            Identify        Assignment   Assignment                report         Make
objectives     suitable        writing      writing                                  adjustments
Meeting        businesses                                                            All
dates          Set up                                                                attachments
Commence       appointments                                                          included
lit search     Study HCSA                                                            Submit
               Visit Writing                                                         Fri 7th
               Centre                                                                10:30-11:30




                                                                                              8
ASSIGNMENT INSTRUCTIONS HANDOUT


Topic
• The effectiveness of teams (partners) in the
  management of a family-owned versus a non-family
  owned small business

Aim
• To investigate how effective teams (partners) operate in
  managing their own business and to establish whether
  teams (partners) operate more effectively if the members
  are related to each other versus those that are not
  related.
                                                         9
ASSIGNMENT INSTRUCTIONS HANDOUT

1. It is compulsory to consult the book “How to complete a scientific
   assignment and report” (HCSA) by Du Toit and Geel (2006 edition),
   in the completion of this assignment.
2. Your assignment must be set out according to the Harvard method,
   as discussed by the authors of HCSA. It will be marked according
   to the evaluation schedule discussed in class.
3. A special assignment lecture will be given on how to complete this
   assignment and attendance is compulsory.
4. Set up a title page. (Please provide two copies; one is required for
   proof of submission purposes).
5. Set up a table of contents.
6. Set up an introduction.
7. Provide a literature overview (see contents below).


                                                                      10
ASSIGNMENT INSTRUCTIONS HANDOUT

8. Relate theory to practice:
• Conduct two interviews. One with a team member that manages a
   small family business and one with a team member that
   managers a small non-family business. A family business is one
   where two or more family members are working in the business
   and the family owns more than a 50% share in the business. The
   two businesses should have been in operation for at least 1 year.
   For the purpose of this assignment a small business is one that
   does not employ more than 50 persons.

•   A management team exists when two or more persons own
    and manage the business together. In a family business, team
    members may be any of the following persons who are related
    by blood or marriage, who manage a business together:
    husband and wife, siblings, cousins, in-laws etc.

                                                                  11
ASSIGNMENT INSTRUCTIONS HANDOUT

•  No chain stores will be accepted e.g. Clicks, Pick ‘n Pay etc.
   The Summerstrand Village and Seagate Shopping Centres are
   strictly out of bounds.
• Only one group is allowed per business. Groups must make sure
   that no other group has already interviewed the businesses they
   approach. Should this be the case another business must be
   selected.
• Use the questionnaires provided to obtain the necessary
   information.
9. Close off your assignment with a conclusion and recommendations.




                                                                  12
ASSIGNMENT INSTRUCTIONS HANDOUT

10. Consult at least six different sources (sources include books,
    journals, newspapers, Internet databases, etc.) Consult the
    management and organisational behavior textbooks. Additional
    information can be obtained from the South Campus library, i.e.
    short loan section and Mrs Prinsloo (1st floor). Use the reference
    technique described in HCSA.
11. Your assignment must not be more than six A4 pages
    (excluding title page, table of contents, list of sources and
    annexures), it must be technically correct, typed in 1.5 line spacing,
    Times New Roman or Arial font, 12 pt and with margins no bigger
    than 2.5 cm all round. It must be stapled in the top left had corner
    (no plastic sleeves or folders).
12. The assignment must be completed in a group of 4 persons.



                                                                        13
ASSIGNMENT INSTRUCTIONS HANDOUT

13.   The due date is Friday 7 April 2006. Handing in instructions:
•     South campus: Between 10:30 and 11:30 am, in the foyer
      outside venue 35OG05. Assignments will not be accepted on the
      5th floor or in class.
•     Vista campus: Between 10:30 and 11:30 am, in office number
      D204. Assignments will not be accepted in the class.
14.   A penalty reduction of 10% (of the mark obtained) per day will
      be imposed for late submission.
15.   Attachments as annexures to assignment:
        • Completed questionnaires
        • Plagiarism/group participation declaration
        • Evaluation sheet – names and student numbers
            (Stapled last)


                                                                  14
ASSIGNMENT INSTRUCTIONS HANDOUT
Proposed table of contents
(Headings must be set out according to HCSA, e.g., bold vs not bold):

1   Introduction
2   Literature overview of teams in business.
2.1 Defining teams: Distinguish between a group, a team and a partnership. Are these
    different concepts or one and the same thing? Define each concept and elaborate on the
    differences and similarities between them. Also refer to the different types of teams.
2.2 Advantages and disadvantages of working in teams in today‟s business environment.
2.3 Key characteristics (conditions) of effective teams. Identify and discuss what it takes
    to function effectively as a team? (You need at least 2 references for each
    characteristic/condition identified)
3   Empirical research
3.1 Background of the family and non-family small businesses interviewed (introduce the
    firms
3.2 Report on findings (report findings of questionnaires specifically)
4   Summary and recommendations
    List of sources
    Annexure A: Completed questionnaires
    Annexure B: Plagiarism/group participation declaration                               15
LITERATURE OVERVIEW
Library search:
Effectiveness of management teams in business:

• Defining teams
• Benefits and shortcomings of working in teams
• Key characteristics of effective teams




                                                  16
LITERATURE OVERVIEW

                       Where to start?
Prescribed textbook:
• Bosch et al. (2006):
   Chapter on General and Strategic Management

                       Literature sources
Library:
• Open shelves: books on management, organisational behaviour
• Short loan
• Mrs Prinsloo – 1st Floor, South Campus Library
   will assist with Journal articles
   Electronic full text journals (permission required)
Internet search:
• Only reliable sources may be used                             17
LITERATURE OVERVIEW


 Suggested keywords for literature search:

•   Effective management teams
•   Effective managing partners
•   Management teams small business
•   Management teams family business
•   Family business management teams
•   Small business management teams
•   Shared leadership teams




                                              18
EMPIRICAL RESEARCH


Background of the small business interviewed
Section A – questionnaire
Introduce firms to reader
Summary profile of firm – questionnaire items 1.1-11.4

Report on findings
Section B – questionnaire
Report on findings (actual responses to factors influencing teamwork)
Analysis of questionnaire items 1-11
Compare average mean scores for family and non-family businesses
Factors influencing effective teamwork can also be ranked for the
family and non-family businesses

                                                                        19
       B FACTORS INFLUENCING EFFECTIVE TEAMWORK

  1 GOALS
    Please indicate (X) to what extent you agree with the following statements.
    (1) disagree strongly, (2) disagree, (3) neutral, (4) agree (5) strongly agree

      My managing team member/s and I …                           Disagree.......…Agree

1.1   Have an articulated and clear set of business goals         1     2    3   4    5
1.2   Understand our business goals                               1     2    3   4    5
1.3   Are committed to our business goals                         1     2    3   4    5
1.4   Find our business goals challenging                         1     2    3   4    5
1.5   Find our business goals motivating                          1     2    3   4    5
1.6   Agree on what business goals and objectives are important   1     2    3   4    5
1.7   Take ownership of our business goals                        1     2    3   4    5


      Average score: 28/7 = 4
      Score for goals is 4. Respondent agrees that goals is a factor
      which influences effective teamwork                                            20
                                                                      Non-family business
       B FACTORS INFLUENCING EFFECTIVE TEAMWORK

  1 GOALS
    Please indicate (X) to what extent you agree with the following statements.
    (1) disagree strongly, (2) disagree, (3) neutral, (4) agree (5) strongly agree

      My managing team member/s and I …                           Disagree.......…Agree

1.1   Have an articulated and clear set of business goals         1    2     3   4   5
1.2   Understand our business goals                               1    2     3   4   5
1.3   Are committed to our business goals                         1    2     3   4   5
1.4   Find our business goals challenging                         1    2     3   4   5
1.5   Find our business goals motivating                          1    2     3   4   5
1.6   Agree on what business goals and objectives are important   1    2     3   4   5
1.7   Take ownership of our business goals                        1    2     3   4   5


      Average mean score: 22/7 = 3.14
      Score for goals is 3.14. Respondent is neutral that goals is a
      factor which influences effective teamwork                                     21
                                                                           Family business
EXAMPLE: RANKING TOP 5 FACTORS INFLUENCING TEAMWORK

Table 3.1: Factors influencing effective teamwork in a family vs a non-family business

    Rank      Family business                    Non-family business
    1         Freedom (5)                        Trust (4.5)
    2         Operational efficiency (4.5)       Goals (4.8)
    3         Competency (4)                     Leadership (4)
    4         Goals (3.14)                       Operational efficiency (4)
    5         Trust (3)                          Work design (3.8)


    Table 3.1 indicates a difference in emphasis between the factors that
    influence the effectiveness of teams in family owned small businesses
    versus those that influence non-family owned small businesses.
    Comparison – similarities, differences, insight, recommendations for
    future research???
                                                                                 22
WRITING THE REPORT

NB NB NB: Consult du Toit and Geel (2006)

Instructions in this guide are clearly set out

Report: 5 main parts

•   Introduction
•   Literature review: what has already been written
•   Empirical research: report back of interviews
•   Conclusions and recommendations
•   List of sources

Layout

• Appearance and technical requirements

                                                       23
WRITING THE REPORT


  INTRODUCTION
• Statement of the problem
  Develop a problem statement using topic as a guide
  Provides direction for rest of the study
• Emphasis on the importance of or reason for the research
  Why is the study necessary
  What insights might be gained, any future use
• The objectives of the assignment
  Refer to assignment topic



                                                             24
WRITING THE REPORT


• The method of research used
  Literature search
  Empirical research
• Difficulties encountered during the research and how the
  difficulties were overcome
  Condensing a vast amount of information
  Group dynamics
• An indication of the contents following the introduction
  Alert reader to sections that follow



Du Toit and Geel (2006:13)

                                                             25
WRITING THE REPORT


    MAIN TEXT – BODY OF REPORT
    Du Toit and Geel (2006) must be consulted

•   Never refer to “I” or “we” – use “the researchers” only if necessary
•   Headings must be correctly numbered
•   Page numbers are shown (except on first page)
•   When taking information from any source, no matter how short the
    extract, reference or source MUST be acknowledged and indicated
    (otherwise plagiarism)

• All references used in body must be acknowledged in the list of
  sources

                                                                           26
WRITING THE REPORT

   MAIN TEXT – BODY OF REPORT
   What is plagiarism in assignment writing?

• Plagiarism occurs when the work, writing, ideas, etc, of another
  author is copied and passed off as one‟s own
• Plagiarism can be deliberate or unintentional
• Every source used must be properly acknowledged in accordance
  with scientific principles of assignment writing


• Plagiarism is a growing concern in tertiary education today

• Plagiarism is a serious offence which could result in disciplinary
  action being taken against the offender(s)


                                                                       27
WRITING THE REPORT

 MAIN TEXT – BODY OF REPORT
 REFERENCING EXAMPLES (Harvard method)
 NB NB NB: Refer to Du Toit and Geel

 According to Hunt (2004:38), when leadership responsibility is
 shared, individual team members are committed to a tangible vision
 which is pursued by the entire team.

 Leadership responsibility, when shared, has individual team
 members who are committed to a solid vision which is then pursued
 by the entire team (Hunt 2004:38).



                                                                  28
WRITING THE REPORT


Plagiarism example:
Shared responsibility leadership results when a team of individuals is
committed to a tangible vision and they all share responsibility for the
pursuit of that tangible vision. In other words, it isn't just the "leader" in
authority who is responsible for making change happen, it is the entire
team.



Piece is copied directly from source (author) to text (body of report)
No credit is given to the author




                                                                                 29
WRITING THE REPORT

 MAIN TEXT – BODY OF REPORT
 REFERENCING EXAMPLES (Harvard method)
 NB NB NB: Refer to Du Toit and Geel

 Kotler, Grönroos and Carter (2003:172) offer the following
 advantages and disadvantages that apply to working in teams in
 the current business environment:

 Although it is normal to find management teams operating in
 family owned businesses, several challenges are unique to the
 family business when it comes to working in teams (Kotler et al.
 2003:191).




                                                                    30
SHOWING DIAGRAMS

 Table 2.1: Heading
  90
  80                                             Figure 2.1: Heading
  70
  60
  50                                     East
  40                                     West
  30                                     North
  20
  10
   0
       1st Qtr 2nd Qtr 3rd Qtr 4th Qtr           Source: Adapted from Olsen (2001:36)

 Source: Adapted from Olsen (2001:78)




                                                                                        31
                                             Gray, B.A.      200134598
                                             Krüger, J.      202045781
                                             Rootman, C.     200347156
                                             Van Eeden, S.   200269794

   Note: Title page x 2 copies
         Group names in alphabetical order
         Name of lecturer/lecturers




                  AIDS AND THE SMALL BUSINESS
                       THE PERSPECTIVE OF PRO-DIVE




DATE: 7 April 2006
LECTURER: Ms J Krüger                                                    32
DECLARATION in respect of PLAGIARISM
EB101 GROUP ASSIGNMENT - 2005
Declaration must be completed and signed by each group member and handed in with the
assignment on the due date. The assignment will not be marked without it.

1     I know that plagiarism is wrong and that it means to use another person‟s work, e.g.
      ideas, words, models, diagrams and pretend that it is my own original work.
2     Irrespective of the conventions used for quoting and referencing in any specific
      project that I submit, I undertake to give credit to each significant contribution to, and
      quotation that I have taken from the work(s) of other people. I shall do this by
      quoting and referencing. All sources derived from the Internet shall be properly
      acknowledged.
3     I confirm that all written projects which I submit at this University shall be my own
      work.
4     I shall not allow anyone to copy my work with the intention of passing it off as his or
      her own work.
5     This declaration shall apply to all work whether I submit as an individual or as a
      member of a group.
6     I understand that disciplinary action may follow should I be in breach of the above
      declaration.
7     I declare that I participated equally in the preparation of this assignment to the
      satisfaction of my group leader and fellow group members.

Signed at Port Elizabeth on the ………………………………………………………2006.                                  33
DECLARATION in respect of PLAGIARISM
Surname &       Student        Telephone       Group          Distribution    Signature
Initials        Number         Number          Structure%     of Ass. Mark


                                               Group Leader

                                               Member

                                               Member

                                               Member



GROUP LEADER:
I declare that I am satisfied that each member listed above made an equal contribution
to the assignment and should receive the percentage mark as indicated above.

…………………………...
Signature of Group Leader

Groups are required to resolve their own problems, in particular problems concerning
member participation. Lecturers will not intervene in group disputes under any
circumstances.
                                                                                          34
BEFORE HANDING IN ASSIGNMENT
Document checklist:
                                             Due date: Friday 7 April
•Report has been proof read                     Time: 10:30-11:30 only
•Double title page attached
•Additional annexures
•Questionnaires
•Plagiarism declaration (completed & signed)
•Evaluation sheet (names & student numbers written on)




                                                                     35

				
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