ROBIN A. PELTON, CPM 15906 San Fernando Mission Blvd. Granada Hills, California CAREER SUMMARY More than 30 years in property management and operations; from an initial 240-unit project, have built a measurable record of success based upon continually increasing responsibilities including large multi-project operations with thousands of units, throughout the continental United States. ATTRIBUTES Problem-solver Goal-oriented Self-motivated Highly organized Team-player Team-leader SKILLS Large project management/operations/renovation Identification and resolution of problem areas Financial analysis and planning Asset management Development of policy and procedures for operations, maintenance, compliance programs, preventive maintenance, etc. Budget management and control Contract preparation and negotiation Construction supervision Marketing/Promotion Training Federal, state and local government liaison New model design and decorating Computer software: Microsoft Office with Word and Excel, Works, WordPerfect, Lotus, Yardi, Rent Roll EDUCATION East Carolina University, Greenville, NC BACHELOR OF SCIENCE CERTIFIED PROPERTY MANAGER, PAST PRESIDENT IREM NORTHERN VIRGINIA CHAPTER 77, CERTIFIED PROPERTY MANAGER OF THE YEAR (1995) EXPERIENCE: 09/05 MPR Property Solutions, Inc., Sherman Oaks, CA to Partner/President Present Joined with two other partners to form nationwide for-profit real estate management development and consulting firm. 06/03 Fore Property Company, Las Vegas, NV to East Coast and Mid West Vice President Property Management 08/05 Responsible for supervision of two regional managers and all property management functions for approximately 2,500 units in Indiana, Maryland, South Carolina; Michigan, North Carolina and Virginia. Maintained office in Washington, DC. In addition to these communities, assisted with the development and construction review of all new apartment and condominium communities planned for development in the East Coast and Mid-West. Assist development with new development acquisition analysis and transition. Perform financial asset management duties as needed. Serve as liaison between HUD, various state Section 42 tax credit compliance agencies and other governmental officials and third party owners. Developed several programs such as preventive maintenance, marketing plans, service request procedures, bid process and specifications’ format, the format for the policies and procedures manual, and documents used company-wide. Developed comprehensive Resident Social Service Program for all communities. Developed standardized procedures for all Section 8 program participants in portfolio. Assisted the Compliance Department in developing and implementing Section 42 tax credit guidelines, procedures and programs in company’s affordable apartment community portfolio. Performed onsite file audits and worked hands-on with staff to insure satisfactory state and other agency inspections. Monitored the resident files at the sites on a regular basis. Involved with construction/development team and architect to review construction specifications and drawings for new apartment communities in Anderson, Indiana; two in Staunton, Virginia; two in Tampa, Florida; one in Owings Mill, Maryland; and one new condominium community in Orlando. Assisted partner in the sales of two older apartment communities. Completed a work-out agreement with one community that was in mortgage default. 05/99 Charter Realty Group, Los Angeles, CA to Vice President Property Management 05/03 Responsible for supervision of four district managers, one facility manger and one service coordinator and all property management functions for approximately 7,000 units in Kansas, Nevada, Missouri, Texas, District of Columbia, Florida, Georgia and South Carolina. Personally manage commercial portfolio consisting of a strip mall and three office buildings in Salem, Oregon. Assist CEO with new development acquisition analysis and transition. Perform financial asset management duties as needed. Serve as liaison between HUD and other governmental officials and third party owners. Developed several programs such as preventive maintenance, marketing plans, service request procedures, bid process and specifications’ format, the format for the policies and procedures manual, development of an emergency and mold manual and other procedures and documents used company-wide. Developed standardized procedures for all Section 8 program participants and tax exempt bond financing programs in company’s affordable apartment community portfolio. Worked with one other development person to acquire 345 units in Kansas City. Developed and implemented $900,000 capital improvement plan. Involved with architect in development of $7.5 million renovation program for three apartment communities in Florida. Worked with district and facility managers in Texas to complete the renovation, lease-up and tax exempt bond financing compliance paperwork for eight apartment communities in Houston. Charter Realty Group, Washington, DC East Coast District Manager Responsible for all property management functions for up to fifteen apartment communities with a total of approximately 1600 units, with a mix of high-rise, town house and garden configurations; administer conventional, tax exempt bond financing, DC rent control and HUD programs; direct project renovation programs, carry out financial planning, asbestos O & M program, and management/maintenance operations. Perform all of the duties as indicated below while in the employ of Quantum Property Management. Assist CEO with corporate marketing for new business as needed. Involved in new acquisition activities for community in Maryland. Directed several leasing programs for newly acquired and/or renovated communities that were successful in achieving and sustaining 95%+ occupancy levels. Reduced management and maintenance costs of several buildings, especially a high rise community that had more than twenty “down” units and a considerable amount of deferred maintenance. Approximately doubled gross rent potential. This permitted the community to achieve cash flow for much needed capital improvements such as chiller replacements, landscape additions, interior unit repairs, roof replacements, etc. 04/91 Quantum Property Management Corporation, Rockville, MD to Senior Property Manager/Secretary of Corporation 05/99 Responsible for all property management functions for up to ten apartment communities with a total of approximately 1500 units, with a mix of high-rise, mid-rise and garden configurations; administer conventional, IRS Section 42 tax credit and HUD programs; direct project renovation programs and assist with new building construction, carry out financial planning, asbestos O & M program, and management/maintenance operations. Perform all of the duties as indicated below while in the employ of CFM Management Services. Serve as Secretary of the Corporation assisting with check endorsement, certain company policy decisions, etc. Serve as Vice President of Equalis, the development entity of Quantum used currently to generate tax credit management business. Assist CEO with corporate marketing for new business as needed. Perform physical assessments of various communities to assist assigned property manager in ninety-day analysis and preparation of action plan for new management contract. Directed several leasing programs for newly constructed and/or renovated communities that were so successful, they reached 95%+ occupancy level before the completion of the renovation/construction. Reduced management and maintenance costs of several buildings, especially a high rise community whose mortgage was in default. This permitted the community to achieve cash flow. Developed several programs such as preventive maintenance, marketing plans, service request procedures, bid process and specifications’ format, the format for the policies and procedures manual, development of an emergency manual and other procedures and documents used company- wide. 08/87 CFM Management Services, Inc., McLean, VA to PROPERTY MANAGER for MARYLAND and VIRGINIA 02/91 Responsible for all property management functions for eight rental communities with a total of over 1600 units, with a mix of high-rise, mid-rise, garden and townhouse configurations; direct project rehabilitation programs and assist with new building construction; carry out financial planning and management operations. Hire and train all personnel; directly supervise 40-50 staff. Conduct all asset management operations including cash flow projections, cash management, short and long-term capital improvement programs. Direct rehab programs from cosmetic to full renovation; from quick turnarounds to long-term turnovers; evaluate buildings and blueprints; resolve latent defects at the blueprint stage; attend all meetings with contractors, architects and other involved personnel; determine the type and expense of the rehab project; assist in the preparation of contracts; supervise subcontractors. Coordinate building programs for new construction communities. Coordinate licensing and permits with state and local agencies; work with HUD regulators Develop annual budget projections and present updated interim figures. Provide monthly cash management, cash-flow figures. Negotiate loans, payment arrangements and deferrals. Implement collection programs. Reduced management and maintenance costs by 50% within first 90 days of joining the company; that's $500,000.00 saved each and every year because of cost-effective management procedures that were initiated and adhered to since the beginning. Improved financial performance of every property under company management; some have increased overall profitability by as much as 50%. Directed leasing program for new project that was so successful, it reached a 95% occupancy level before construction was finished. Developed and initiated an on-going program of management operating procedures for improving overall cost-effectiveness with a special emphasis on energy conservation initiatives. 07/86 The Lou Porta Company, Inc., Sacramento, CA to PROPERTY MANAGER 07/87 Responsible for the management/operations of about 1200 units. The duties included all phases of financial and budgetary controls and cost- benefit analysis for the most effective and efficient operations of the properties. 01/74 The Lincoln Property Co., N.C. Inc., Westlake Village, CA to (Began as a RESIDENT PROPERTY MANAGER and rose to ASSISTANT 06/86 VICE-PRESIDENT) 05/85 Lincoln Property Company/ASSISTANT VICE-PRESIDENT to Responsible for special assignments for properties nation-wide; carried out 06/86 trouble-shooting operations with special emphasis on rehab and new construction problems, marketing and contractor-supervision. Provided concepts for new marketing image, including brochures, signage, floorplans, model decoration, etc. for projects in Columbia, Silver Spring and Whitemarsh, MD. Directed special projects in Las Vegas, NV; supervised contractors, obtained bids. developed overall design concepts and renovation budgets and schedules. Directed the renovation of offices and clubhouses; assisted the developer in market analysis. 08/83 Lincoln Property Company/DISTRICT PROPERTY MANAGER to Responsible for managing about 2500 apartments in Sacramento and Fresno, CA, 04/85 and in Sparks and Reno, NV. In addition to usual management operations, played a major role in new construction development and marketing. Hired, trained and supervised a large staff. Developed and implemented successful marketing strategies including brochures, advertising, signage, etc. Worked closely with contractors and architects, with authority of final approval. Developed extremely effective energy-savings strategies. 12/81 Lincoln Property Company/DISTRICT PROPERTY MANAGER to Administered a five-state office from regional headquarters in Pittsburgh, PA; 07/83 projects were located in Kokomo, IN; North Little Rock, AR; Greenville, SC; York and Pittsburgh, PA. Successfully directed cost-effective construction operations, with a special emphasis on ferreting out latent defects. Wrote an operating/management procedures manual that won second place in the national IREM competition. Successfully directed all contract, budget and marketing initiatives according to the strategies and tactics found in the award-winning manual. 07/80 Lincoln Property Company/SEATTLE AREA PROPERTY MANAGER to Responsible for the overall operation of 733 rental units with an additional 312 units 11/81 under construction; the hiring and training of all personnel; the preparation of budgets, quarterly projections, various leasing reports and all advertising/promotion from concept to implementation. Duties also included the obtaining of all legal permits and licenses as well as the preparation of new construction punch lists on all units and common areas. In addition, suggested improvements to the properties, procured bids and finalized contracts. Successfully organized management procedures and policies for the new Seattle and Denver branches of Lincoln Property. Coordinated in-depth personnel training sessions for both areas. Analyzed previous market surveys for insight to improvement; performed updated surveys based on insights gained, and measurably improved project performance, especially in the area of cost-effective and promotionally successful rent structuring. 10/78 Lincoln Property Company/LAS VEGAS AREA PROPERTY MANAGER to Responsible for 580 new units; supervised all projects from construction through 07/80 renting and daily operation; hired and trained all personnel; performed new construction punches; decorated and furnished all rental offices and models; established all management procedures; performed monthly bookkeeping functions; prepared all leasing reports, advertising, market surveys and payroll sheets; conducted monthly collections and dealt with delinquencies, evictions and other rental duties. 01/74 Lincoln Property Company/RESIDENT MANAGER to Responsible for management/operations of rental properties in San Bruno, CA (972 05/80 units); Campbell, CA, (264 units); Sacramento, CA (240 units). Performed all management duties including hiring, training and supervision of all personnel; preparation of payroll, budgets, leasing reports and advertising; reviewing collections, delinquencies and evictions, and mediating resident problems.