Property Management Certificate Program by gabyion


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                                                                                                                                                                                                                                                                                                      Continuing Education
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                                                                                                                                                                                                                                                                                                      Toronto, Ontario, Canada M9W 5L7                                                                                                                                                                                          AUTHORIZATION
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                                                                                                                                                                 ATTN: Part-time Registration
                                                                                                                                                                                                                                                                                                                       Registration Procedures
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                                                                                                                                                                 Etobicoke, Ontario M9W 5L7

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               General InformatIon

                                                                                                                                                                                                                                                                                                                                                                                                                                                                            course, program option, fee, timetable or
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            for any courses listed in this brochure
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                                                                                                                                                                                                                                                                                         HUMBER COLLEGE

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                                                                                                                                                                                                                                                                                                                                                                                                                          Etobicoke, ON M9W 5L7

                                                                                                                                                                                                                                                                                                                   MARTIN GROVE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Bursary Information

                                                                                                                                                                                                                                                                                                                                                                                                                          205 Humber College Blvd.,


                                                                  HUMBER NORTH CAMPUS
                                                                                                                                                                                                                                                                                 JOHN GARLAND

                                                                                                                                                                                                                                                                                                                                                                                                                                                                            the generosity of the Wigwamen

                                                                                                                                                                                                                                                                                                                                                                                                                                                                            This bursary qualifies as a special
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Housing Project for Native people.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                            receive additional information and an
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            program pursuant to subsection 13 (1)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                            of the Ontario Human Rights Code. To
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            An annual bursary is available through


                      205 Humber College Blvd., Etobicoke, Ontario M9W 5L7
                                                                                                                       in cooperation with

        of residential rental units.
        presents a Certificate Program for
        those engaged in the management
                                                                               The Institute of Housing Management
                                                                                                                                                                                                                                Certificate Program
                                                                                                                       Humber Institute of Technology & Advanced Learning
                                                                                                                                                                                                                                Property Management

                                                                                                                                                                            Fall 2009, Winter 2010, Spring/Summer 2010
THe                                 The Certificate in Property Management
                                    offered by The Institute of Housing
                                                                                                                                  Course No: NIHM 003 50
                                                                                                                                  Sep 26 – Nov 21/09
                                                                                                                                                                            Course No: NIHM 005 50
                                                                                                                                                                            Sep 22 – Nov 12/09
                                                                                                                                                                                                                     plans to respond to market changes,
                                                                                                                                                                                                                     consumer preferences, legislative
                                                                                                                                                                                                                                                            Supervision: Techniques
                                                                                                                                                                                                                                                            and Practices
                                                                                                                                  Saturday, 9:00 am – 4:00 pm               Tue & Thu, 6:30 pm – 9:30 pm             requirements, new technology and
                                    Management (IHM) in partnership with                                                          (no class Oct 12)                                                                  our competitors.                       (material for this course will be
                                                                                                                                                                            Course No: NIHM 005 70                                                          distributed in class)
                                    Humber is the first step towards a rewarding
oF eduCATIon                        career in property management.                    Compulsory
                                                                                                                                  Course No: NIHM 003 60
                                                                                                                                  Jan 23 – Mar 20/10
                                                                                                                                                                            Apr 24 – Jun 26/10
                                                                                                                                                                            Saturday, 9:00 am – 4:00 pm
                                                                                                                                                                                                                     Course No: NIHM 107 50
                                                                                                                                                                                                                     Sep 11 – Sep 13/09                     Fee: $359.00
                                    Through IHM, Property Managers have               Courses                                     Saturday, 9:00 am – 4:00 pm               (no class May 24)                        Fri, Sat, Sun, 8:00 am – 6:00 pm       A competent supervisor is
Today’s market is very              been recognized for the value they provide                                                    (no class Feb 15)                                                                  (Sep 11, 9:00 am – 6:00 pm)            more effective and better able
                                                                                      Our faculty are senior industry                                                                                                                                       to achieve his/her goals. The
competitive and there is a          in managing properties. Once certified,                                                       Human Relations for
                                                                                      members, AIHM’s and FIHM’s.                                                           eleCtIve Courses                         Quality Teams and                      importance of this role stems from
greater need for Accredited         you can continue to upgrade and advance                                                       Property Managers                                                                  Customer Service                       the influence the supervisor has
Property Managers.                  your responsibilities through education and       Property and Building                                                                 Tenancy Law in ontario                                                          on the employees. This course
                                                                                                                                  Fee: $653.00                                                                       excellence
As a response to this need, the
                                    by working towards achieving the AIHM             Administration                              Property Managers must develop
                                                                                                                                                                            Fee: $563.00
                                                                                                                                                                                                                     (material for this course will be
                                                                                                                                                                                                                                                            will provide the participant
                                    designation (Associate of the Institute of        (recommended as first course to be taken)                                             The intent of this course is to                                                 with an understanding of the
Institute of Housing Management                                                                                                   the analytical and behavioural skills                                              distributed in class)                  five major functions needed to
                                    Housing Management). One of the objectives        Fee: $653.00                                related to supervision of employees.      introduce the student to the law
was established, with the                                                                                                                                                   of residential tenancies governing       Fee: $359.00                           accomplish this role.
                                    of the Program is to accredit property                                                        In addition, they must also
following aims and objectives:                                                        This course is designed to provide                                                    landlords and tenants in Ontario.        The focus on this course is to         Course No: NIHM 103 70
                                    management professionals. To graduate             insight into the functions of               interact with the tenants, owners,
                                                                                                                                  subcontractors and the general            The course is designed to give the       provide the student with a work-       Jul 9 – Jul 11/10
• to promote the science and        with a Certificate, the student is required       management in the administration
                                                                                                                                  public. Topics will include decision-     student a firm understanding of the      ing knowledge to develop a team        Fri, Sat, Sun, 8:00 am – 6:00 pm
  art of property management,       to complete six courses – four compulsory         of large buildings and complexes.                                                     basic legal principles articulated in    environment and provide excellent      (Jul 9, 9:00 am – 6:00 pm)
                                                                                      Topics will include the Tenant              making, leadership, delegation, team
  its standards and ideas and       courses and two elective courses.                                                                                                       the legislation. It will also focus on   customer service, to ensure the
                                                                                      Protection Act, lease negotiation, rent     building, motivation, counselling
  the education and training        For further information regarding accredita-                                                  and coaching, evaluation, discipline,     the practice and procedures at the       organization is meeting, or exceed-
  of individuals involved in the                                                      geared to income, breach of contract                                                  Ontario Rental Housing Tribunal.         ing, the customer’s expectations, in
                                    tion please contact IHM at (416) 493-7382,        procedures, collection procedures,          personnel procedures, recruitment,
  management and operations                                                                                                                                                 The student will gain practical          accordance with the expected serv-
                                    or                      insurance and liability, management         public relations, client/tenant
                                                                                                                                                                            hands-on experience ranging from         ice level agreements. The student      Refund Policy
  of publicly and privately                                                           information systems, building start-        services, owner/board liaison and
                                                                                                                                  business ethics.                          filing and serving legal documents       will participate in case studies to    note: Material fees are included.
  owned residential and             CertIfICate CrIterIa                              up and takeover, and marketing/                                                       to advocacy skills.                      build and deliver a presentation on    All material can be picked up at
  institutional buildings;                                                            advertising of rental units.                Course No: NIHM 004 50                                                             “Customer Service Excellence”.         the Campus Bookstore (North
                                    Property Management Certificate                   Course No: NIHM 001 60                      Sep 26 – Nov 21/09                        Course No: NIHM 100 60
                                                                                                                                                                                                                                                            Campus) except for NIHM 102,
• to provide a forum for the                                                                                                      Saturday, 9:00 am – 4:00 pm               Jan 23 – Mar 20/10                       Course No: NIHM 106 50
                                    (four compulsory courses plus two electives)      Jan 23 – Mar 20/10                                                                    Saturday, 9:00 am – 4:00 pm              Dec 4 – Dec 6/09                       NIHM 103, and NIHM 106.
  acquisition and dissemination                                                                                                   (no class Oct 12)
                                    Compulsory Courses:                               Saturday, 9:00 am – 4:00 pm                                                           (no class Feb 15)                        Fri, Sat, Sun, 8:00 am – 6:00 pm       Students will need to produce
  of information that would         • Property and Building Administration            (no class Feb 15)                           Course No: NIHM 004 70                                                             (Dec 4, 9:00 am – 6:00 pm)             their Admit to Class form in
  help those involved in                                                                                                          May 3 – Jun 28/10
                                       (recommended as first course to be taken)      Course No: NIHM 001 70                                                                Business Planning &                                                             order to obtain the course
  managing operations;              • Strategic and Financial Planning for Property   May 4 – Jun 24/10                           Mon & Wed, 6:30 pm – 9:30 pm
                                                                                                                                                                            Strategic Management                     Communicating for                      material. Refunds will only be
                                                                                                                                  (no class May 24)
  developing, designing and            Managers                                       Tue & Thu, 6:30 pm – 9:30 pm
                                                                                                                                                                            (material for this course will be
                                                                                                                                                                                                                     effectiveness                          issued if the student withdraws
  building; or to those providing   • Human Relations for Property Managers                                                       Building Maintenance for                  distributed in class)                    (material for this course will be      or the course is cancelled. Once
  equipment, products or                                                              Strategic and Financial                     Property Managers                                                                  distributed in class)                  course material is picked up,
                                    • Managing Maintenance Services and                                                                                                     Fee: $359.00
  services to the industry;                                                           Planning for Property                       Fee: $721.00                                                                       Fee: $359.00                           refunds must be approved by the
                                       Building Systems                                                                                                                     This course explores the concepts,
                                                                                      Managers                                    The purpose of this course is             principles, and practices associated     Communication is the exchange of       Bookstore.
• to ensure that training           Please note: Compulsory courses can
                                                                                      Fee: $653.00                                to provide an understanding of            with building organizational             information between two or more        Saturday Courses –
  programs, compatible with         not be used as Elective courses.
                                                                                      This course is designed to                  maintenance management services,          business plans. Business planning        people. Effective communication        6 hours/session: Full tuition fee
  identified needs, are available                                                                                                 for those involved in the property                                                 will get the job done without mis-     refund less $25 if written request
                                                                                      provide a complete review of the                                                      will be examined within the context
  to the industry;                  advIsory Board                                    accounting process and principles,          management sector or a related field.     of research, product and service         understanding, lost time or costly     is received in the Registration
                                    Jim Daku, Humber Institute of Technology          the managerial use of accounting            It will give a general overview of the    development, human resources,            errors. This course will provide you   office before the 2nd regularly
• to accredit Property                                                                                                                                                                                               with the tools to ‘communicate ef-
                                      & Advanced Learning                             and financial statements and their          management systems, such as the           operations, facilities planning                                                 scheduled session.
  Management professionals;                                                           analysis, and budget preparation            principles of residential construction,   and public relations. Strategic          fectively’ with employees, tenants,
                                    Deborah Filice, FIHM, Institute of Housing                                                                                                                                                                              Evening Courses –
  and                                                                                 procedures for property managers.           building sciences, blueprint reading,     Management is a significant              owners, subcontractors, and the
                                      Management                                                                                                                                                                     general public.                        3 hours/session: Full tuition fee
                                                                                      In addition, the techniques and             specification writing, managements’       component of Business Planning.
• to provide input for              Helen Gawryk, Humber Institute of                                                             responsibility for the management                                                                                         refund less $25 if written request
                                                                                      approaches for establishing                                                           It is one thing to build a business,     Course No: NIHM 102 60
  legislation being proposed          Technology & Advanced Learning                  and organizing objectives and               of life safety systems, contract          however creating sustainability          Mar 26 – Mar 28/10                     is received in the Registration
  by government that would          Kathi Zarfas, AIHM, Institute of Housing          implementing strategies will be             management, and the impact of the         is often dependent on our ability        Fri, Sat, Sun, 8:00 am – 6:00 pm       office before the 3rd regularly
  impact on property managers.        Management                                      discussed.                                  Construction Lien Act.                    to strategize and modify business        (Mar 26, 9:00 am – 6:00 pm)            scheduled session.

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