Stress Management Assessment for Workplace Value by ypm71213


									   Stress Management
Assessment for Workplace

    Possibilities and Solutions
 with Nancy Plumer of New Visions
           Kingston, NY
Objectives for today:
 Participants will:
- gain a deeper understanding of workplace
- reflect on the causes of stress in their
- examine possibilities and strategies to
  address stress in the workplace,
- learn one stress reduction technique,
- have fun.
  Welcome and Overview of Presentation
            Experiential Exercise
             Stress – What is it?
Facts, Figures and Data on Workplace Stress
What Can Be Done About Workplace Stress?
    Approaches to Reducing Stress in the
       Stress Management Techniques
                  Q and A
 On the handout entitled Difference
 Between Tension/Relaxation, in the
 center column write a few words or a
 phrase for observations and
 awarenesses of what is happening in
 your body, with your thoughts and with
 your feelings.
      Stress and Job Stress
 Stress is the mental, emotional or physical
  tension, stress or distress.
 Job stress results from the interaction of
  the worker and the conditions of work. Job
  stress is defined by the National Institute for
  Occupational Health and Safety as the
  harmful physical and emotional responses
  that occur when the requirements of the
  job do not match the capabilities,
  resources or needs of the worker.
            Survey Data
 Northwestern National Life found 40%
 of workers report their job is “very or
 extremely stressful.”

 Yale University reported 29% of workers
 reported they feel “quite a bit or
 extremely stressed at work.”
        “Attitudes in the American
        Workplace Report” – 2001
    by The American Institute of Stress
 65% of workers said that the workplace stress had caused
    difficulties and more than 10% identified these as major
   19% or almost one in five respondents had quit a previous
    position because of job stress and nearly one is four have been
    driven to tears because of workplace stress;
   29% had yelled at a co-worker because of workplace stress,
    14% said they work where machinery or equipment has been
    damaged because of workplace rage, 42% report that yelling
    and other verbal abuse is common;
   62% routinely find that they end the day with work-related neck-
    pain, 44% reported stressed-out eyes, 38% complained of
    hurting hands and 34% reported difficulty in sleeping because
    they were too stressed-out;
   And more.
 Job Conditions That May
      Lead to Stress
1. The Design of Tasks
2. Management Style
3. Interpersonal Relationships
4. Work Roles
5. Career Concerns
6. Environmental Conditions
Workplace Stress costs include:

 Health Care Related Costs

 Counterproductive Behavior in the
 Decreased Productivity

 Accidents
Impact of Stress:
 Health Related
  Muscle tension/spasms
  Head, back and neck aches
  Indigestion leading to ulcers and colitis
  Skin irritations
  Tiredness, insomnia
  High levels of anxiety
  High blood pressure leading to stroke or heart disease
  Alcohol/Drug Abuse
  Depression, suicide
     Costs of Workplace Stress

Research shows that 60% to 90% of doctor
 visits are stress related.
              Perkins, A. (1994). Saving money by reducing
              stress. Harvard Business Review. 72(6):12.

Forty percent of job turnover is due to
              Bureau of National Affairs
        Costs of Workplace Stress:

A Gallup Poll of 201 U.S. corporations revealed that 60% of all
  managers felt that stress related illness was pervasive
  among their workers and decreased productivity at an
  estimated cost of 16 days of sick leave and $8,000+ per
  person per year.
                               The Gallup Poll

Insurance data indicates insurance claims for stress-related
   industrial accidents cost nearly twice as much as non
   stress-related industrial accidents.

                               Perkins, A. (1994) Harvard Business
                               Review. 72(6):12.
     Costs of Workplace Stress:

 "A landmark 20-year study conducted by
 the University of London concluded that
 unmanaged reactions to stress were a
 more dangerous risk factor for cancer and
 heart disease than either cigarette
 smoking or high cholesterol foods."
       Cryer, B. (1996). Neutralizing Workplace Stress: The
       Physiology of Human Performance and Organizational
       Effectiveness. presented at: Psychological Disabilities
       in the Workplace, The Centre for Professional
       Learning, Toronto, CA..
What Can Be Done About
  Workplace Stress?

 Approaches to Reducing
 Stress in the Workplace
A Comprehensive Approach:
 Stress Management Program


    Organizational Change =

  A Healthy Workplace
        Stress Management
       Programs Can Include:
*Stress management techniques training
*Conflict resolution/management training
*Communication/giving feedback training
*Self-care strategies (wellness, fitness,
*Healthy work/life balance strategies
*Identify overly stressed workers and refer to
   Employee Assistance Programs or
    Some examples for Organizational
        Change could include:
 Examine policies, procedures and practices that impact worker
    choice and value the individual worker.
   Ensure the workload is in line with workers’ capabilities and
   Change job design to reflect meaningful work and to provide
    intellectual stimulation.
   Clearly define workers’ roles and responsibilities.
   Work to constantly improve corporate communications.
   Work to insure that schedules and deadlines are compatible, not
    in conflict.
   Recognize employees for good work performance.
   Provide opportunities for career development.
   Ensure management actions are consistent with organizational
A healthy workplace has low rates
 of illness, injury and disability in its
 workforce and is also competitive in
           the marketplace.

 What are the issues and concerns for your
Stress Management Skills
1. Take care of yourself.

2. Ask for help and build support

3. Learn and practice relaxation.
Much of our stress is based on our beliefs
and the stories we tell ourselves.

Beliefs >
    Thoughts >
           Feelings >
                 Behaviors >
                        Experience >
    which reinforce our beliefs…..
    and continues the cycle.
Values, Beliefs and Behaviors

Whenever our values, beliefs
 and behaviors are not in
 alignment, we are in conflict
 which creates stress.
Benefits of the Complete Breath
1.   Relaxes the body and calms the mind.
2.   Revitalizes the entire system.
3.   Brings oxygen to the farthest reaches of the lungs that do not
     usually receive a fresh supply of oxygen and energy due to
     habitual shallow breathing.
4.   Breaks down the old habit of shallow breathing and
     reestablishes a new habit of deep breathing and relaxation.
5.   Gives the abdominal organs a gentle massage with the rising
     and falling abdominal muscles.
6.   Improves digestion and elimination. Helps to relieve
7.   Very soothing during menstruation, especially when there is
8.   Can be practiced during relaxation, meditation and throughout
     the day at anytime or any where.
Thank you for your presence and your attention
       today. If you would like assistance
   assessing, creating and/or implementing a
       comprehensive approach to stress
    management in your workplace, you can
      reach New Visions at 845 687-2252.


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