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Lean Six Sigma Deployment
Anne-marie Hartlaub-Kesseg
Deputy Director
DoD CPI/LSS Program Office
Department of Defense 4 February 2010
Lean Six Sigma Program Office
UNCLASSIFIED
Department of Defense Lean Six Sigma
Agenda
Past
– What we’ve done in the last year
Present
– Current state of the DoD LSS deployment
Future
– Where we’re headed
Acronyms defined:
DoD = Department of Defense
OSD = Office of the Secretary of Defense
LSS = Lean Six Sigma
CPI = Continuous Process Improvement
2 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
On April 30, 2007 the Deputy Secretary of Defense issued a memo
to the entire Department of Defense...
Assign a CPI/LSS focal point to coordinate with the DoD CPI/LSS
Program Office.
Establish a 12 to 18 month workforce training objective of 1% LSS
black belt trained and 5% green belt trained personnel. Personnel
selected should include top-rated staff members.
Include CPI/LSS in individual employee performance objectives.
Provide support to the DoD CPI/LSS Program Office in DoD-wide
process improvement initiatives.
Report progress and outcomes of ongoing and completed CPI/LSS
projects and activities to the DoD CPI/LSS Program Office every 30
days initially.
Where we started last year…
3 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Key Accomplishments – DoD Deployment
Establishment of the DoD CPI / LSS Program Office
Governing Body: CPI Senior Steering Committee
DEPSECDEF After-Hours Events
Consolidated Metrics
Updated CPI/LSS Guidebook
4 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Key Accomplishments – 2008 CPI Symposium
First DoD-Wide Integrated CPI/LSS Conference
May 13-16, 2008 at the National Conference Center
Over 1100 attendees from DoD organizations around the world
Storyboard Expo featuring 48 projects
Leadership focus
– Key-note speakers included DEPSECDEF, Military leaders, Industry experts
– Key topics: Leadership commitment, strategic alignment, horizontal integration,
enterprise-wide projects, strategic communications
Practitioner focus
– 6 panel discussions
– 20 breakout sessions for crosstalk and professional development
5 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Key Accomplishments – OSD Deployment
Certification Standards Published
OSD Training Curriculum Developed
OSD Training Provided
– 16 Champion classes
– 13 one-week Green Belt classes completed
– 2 three-week Black Belt classes completed
Certification Ceremony
– April 30, 2008
– 33 Green Belts
– 1 Black Belt
– More to follow
6 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Where are we today?
Current state of DoD CPI deployment
Deployment Summary 0 1000 2000 3000 4000 5000 6000 7000 8000
forceforceforceforcenavynavynavynavy armyarmyarmyarmy dod dod dod dod
Active projects 541
projects
OSD, DoD Agencies and 532
Field Activities Complete projects belts
Black belts
Deployed in October 2007 160
Green belts 2335
Active projects 3071
Army
Complete projects 2099
Deployed in August 2005
Black belts 902
Green belts 2411
Active projects 1856
Navy
Complete projects 5434
Deployed in January 2003
Black belts 1122
Green belts 7343
1423
air air air air
Active projects
Air Force 4457
Complete projects
Deployed in May 2006 Black belts 260
Green belts 871
*All data based on March 2008 DoD LSS Data Call
7 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Continuous Process Improvement Directive
On May 12, 2008, the Deputy
Secretary of Defense issued a
Directive to all DoD components,
establishing policy to improve:
– Productivity
– Performance against mission
Availability, reliability, cycle time,
investment, and operating costs
– Safety
– Flexibility to meet DoD mission needs
– Energy efficiency
Transcends administrative change
8 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
DoD needs enterprise-wide solutions to solve enterprise-
wide problems to achieve exponential results
Warfighter Mission
OSD Enablers
1. Enterprise-wide
Breakthrough Initiatives
Agility
2. Strategic Alignment
3. Knowledge
Office of the Management
Secretary of Defense (OSD) Capability
4. Performance
Management
5. Standardized
Approach to
Education
9 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Enterprise-Level Projects
Some of our current enterprise-wide projects include:
Security Clearance Reform
Central Adjudication Facility Co-Location
Office for the Administrative Review of the Detention of Enemy
Combatants (OARDEC)
Congressional Replies
Shipping Container Tracking
Casualty Care
Mine Resistant Ambush Protected (MRAP) Vehicle Production
10 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Enterprise-Wide Deployment Initiatives
Knowledge Management Database
– Share information
– Leverage best practices and lessons learned
– Reuse instead of recreate
Project Tracking System
– Compile and report consolidated LSS deployment data
– Metrics on training, projects, certifications, results
Standard Curriculum
Performance Management
11 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
DoD deployment strategy institutionalizes LSS by 2012
2008 2009 2010 2011 2012
Program
Launch Grow Sustain Transform
Monitor
Keys to deployment success:
Leadership buy-in
Project portfolio generation
Belt selection/training
Project execution
Results tracking/lessons learned
12 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Our Vision:
Strategic Alignment to End-To-End Core Value Streams
Human Resources Management
Who are our people, what are their skills, where are they located?
Core Support Missions
Weapon System Lifecycle Management
Warfighter
Who are our industry partners and what is the state of our relationship with them?
Materiel Supply & Service Management
What assets are we providing to support the warfighter and where are these assets deployed?
Real Property & Installations Lifecycle Management
How are we investing our funds to best enable the warfighting mission?
Financial Management
Plan/Budget Procurement IT HR Legal Design/Dev Storage/Trans. Maintenance Disposal
13 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Focus On Excellence
Perfection may not be attainable,
but if we chase perfection
we can catch excellence.
- Vince Lombardi
From Deputy Secretary of Defense, Gordon England
CPI Symposium, May 14, 2008
14 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Look to the Future
FORTUNE
America’s Top Companies Look
Good Enough to Pentagon for Best Practices
for Best
companies
Government of 2012
Work
Government Executives
Leading the Charge
Best Entrepreneurs of 2012
15 UNCLASSIFIED 4 February 2010
Department of Defense Lean Six Sigma
Summary - Road Map for Change
LEADERSHIP COMITTMENT: Directive from the highest
level of the organization
CLEAR CONSISTENT MESSAGE: Improve effectiveness of
Warfighter support
– Continue training at all levels and complete strategically aligned
projects
ONGOING DEPLOYMENT: Enable continuous process
improvement
– Instill CPI culture
INTEGRATED ENTERPRISE: To drive full potential for
success
– Strive to integrate and standardize key processes
– To achieve breakthrough capability across organizational boundaries
16 UNCLASSIFIED 4 February 2010
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