Social Accountability Framework and Expectations from the Workshop 13th March, 2007 by Parmesh Shah The World Bank Accountability Relationships: A Framework Social Accountability Mechanisms Policymakers Voice Service Compact Poor people Providers Client Power SHORT AND LONG ROUTES OF ACCOUNTABILITY MEASURES TO ENFORCE ACCOUNTABILITY 1. Rules and Regulations administrative procedures, audits Varying degrees of 2. Bring in Market Principles success privatization or contracting out to private achieved so far. sector and NGOs Most often success 3. Independent Agencies depends on Direct ombudsman, vigilance commissions Participation of the people 4. Social Accountability What is Social Accountability? SAc is an approach towards building accountability – that relies on civic engagement, – where ordinary citizens and/or their organizations participate directly or indirectly in exacting accountability SAc mechanisms can be initiated and supported by the state, citizens or both, but very often they are demand- driven and operate from the bottom up. SAc mechanisms include many actions and tools that citizens, NGOs and media can use to hold public authorities accountable. HOW TO MAKE A CHANGE From Coping to „VOICES‟ by Citizens From „Shouting‟ to „Counting‟ – need to quantify voice and feedback From Reaction to Informed Action From Episodic Responses to Organized Action From Confrontational to “Win-Win” situations SAc Mechanisms Include…. Social audits Citizen Report Cards Community Score Cards Independent budget analysis Public Expenditure Tracking Surveys Citizen juries Participatory Budgeting Investigative journalism Right to Information Movements Why is SAc important ? Social Accountability Good Empower- Governance ment Development Effectiveness SOCIAL ACCOUNTABILITY THROUGH PARTICIPATORY PUBLIC EXPENDITURE MANAGEMENT Budget Formulation Kerala, Budget Performance Chattisgarh, Analysis Monitoring Andhra, Maharashtra, Sri Lanka CIVIC ENGAGEMENT Rajasthan Mid Day Meals, NREGS Budget Expenditure Tracking BUILDING BLOCKS OF SOCIAL ACCOUNTABILITY MECHANISMS Negotiating change Building public support Disseminating information Analyzing information Obtaining information Mobilizing around a priority problem CHANGING INFORMATION FLOWS Supply-side Bureaucratic Action Accessed Efficient and effective Unpacked public service delivery Demystified Responsive Governments Institutions and Public Services Re-arranges and re-supplies Mechanisms INFORMATION Accountable public Processes expenditure systems Capacity Effective Civil Society Institutions Political Citizen Action Action Demand-side Workshop Objectives • To introduce and orient key decision makers and practitioners to the SAc framework, trends and tools regionally • Disseminate results of six pilot projects on SAc mechanisms • Facilitate learning of existing and potential SAc practitioners and promote peer learning including supporting resource centers to develop core curriculum and training materials • To develop project proposals that intend to introduce, strengthen or deepen SAc mechanisms in identified countries and projects Pilot Projects: Summary Project Tool Services Sri Lanka CAP (CSC) Village Organizations, Savings and Credit, Rajasthan PETS/CRC Mid-Day Meal Scheme Andhra Pradesh CSC Health Health, Education, Water Supply and Panchayat Maharashtra CSC Services Health, Education, Water Supply and Panchayat Kerala CRC Services Chhattisgarh CSC/CRC Rating Methodology for GPs (Multiple Services) Workshop Design • 6 result dissemination sessions on 6 pilots • Taking SAc forward in SAR: – Round table – Breakout sessions for refining new proposals under experts – Session on “overview of existing resources” – Presentation of new proposals for more feedback – Submit draft project proposals Post-Workshop Follow Up • Select ideas, proposals and institutions for piloting and scaling up • Discuss submitted proposals and concept notes with short listed institutions • Submit Final Proposals by 15th April 2007 • Implement the project proposal in your Project/Program as per the proposal.
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