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Common Use Arrangement No. 39004
Audio Visual Devices
Effective from 1 May 2006
Buyers Guide
Contacts:
Trevor Chapman
Contract Manager
Government Procurement
8th Floor Dumas House
2 Havelock Street
WEST PERTH WA 6005
Tel: (08) 9222 5685
Fax: (08) 9481 0785
E mailto: trevor.chapman@dtf.wa.gov.au
This Buyers Guide is available online at http://www.gem.wa.gov.au
Last Updated October 2008
DMS 6714615
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Table of Contents
1. HOW DO I BUY? 8
1.1. Buying Rules 8
1.2. Best Value for Money 9
1.3. Placing Orders 9
1.4. What if I am making a purchase in a regional area? 9
1.5. The Government Electronic Market 9
2. COMMON USE CONTRACT DETAILS 11
2.1. About the Contract 11
3. PANEL ARRANGEMENTS 12
3.1 Who Supplies What? 12
3.2 Approved Products 13
3.3 Contractor Details 18
4. ADDITIONAL PRODUCT INFORMATION 26
4.1 Range of Products 26
4.2 Delivery Requirements 26
4.3 Installation and Commissioning 26
4.4 Warranty 27
4.5 Back Orders / Substitution of Products 28
4.6 Returns 28
5. SUSTAINABILITY 29
6. CONTRACT REVIEWS 30
6.1. Buyer Feedback 30
6.2. Contractor Performance Review 30
6.3. Complaint Resolution 31
Department of Treasury and Finance 2 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
APPENDIX 1: STANDARD SPECIFICATIONS FOR AVDS 32
APPENDIX 2: PRICING GUIDE AND CONTRACTOR SPECIFICATION GUIDE 35
APPENDIX 3: APPLICATION TO PURCHASE NON-STANDARD SPECIFICATION AUDIO
VISUAL DEVICES 36
APPENDIX 4: CONTRACTOR’S PERFORMANCE REVIEW FORM 37
APPENDIX 5: FREQUENTLY ASKED QUESTIONS 38
APPENDIX 6: AUDIO VISUAL TERMINOLOGY 39
Department of Treasury and Finance 3 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Glossary
Words in this document have the following meaning:
Authorised Officer
Those persons who have the authority to place
orders for services offered under this contract.
The contract manager and Contractor maintain a
list of authorised officers.
Contractor
A supplier whose tender to supply Audio Visual
Devices has been accepted by the Contract
Authority.
Contract Authority
Means the State of Western Australia through the
Department of Treasury and Finance (DTF).
Customer
All Public Authorities as defined in the State
Supply Commission Act 1991, Public Benevolent
Institutions and other organisations approved by
the State Supply Commission.
Dealer
An agent nominated by the Contractor and
approved by the Contract Authority in writing, to
supply Audio Visual Devices on behalf of the
Contractor.
Gem
The Western Australian Government’s online
marketplace that allows buyers and Contractors to
trade over the Internet.
Order
The written document placed with a Contractor
regarding the specific requirements of the public
authority for products or services to be delivered.
Perth Metropolitan
The boundary as defined for Zone one (1) in the
Government’s Buy Local Policy. To view a map,
refer to the State Supply Commission’s website at
http://www.ssc.wa.gov.au/policies02.asp?id=19
Pick and Buy Arrangement
Means the buying arrangement established under
the CUA, whereby customers may place purchase
orders direct with the Contractor for products and
services at pre-set prices.
Public Authority
For the purpose of defining Public Authority under
the State Supply Commission Act 1991, a Public
Authority is:
• a department of the Public Service of the State
established or deemed to have been established
under the Public Sector Management Act 1994;
and
• an agency, authority or instrumentality of the Crown
in right of the State.
Department of Treasury and Finance 4 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Click here to go to the list of Frequently Asked Questions on this Contract.
Department of Treasury and Finance 5 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Introduction
This Buyers Guide is prepared to support the purchase of Audio Visual Devices (AVD)
available on Common Use Arrangement (CUA) 39004.
Included in the Buyers Guide are:
• Details of benefits to Agencies using this CUA;
• A description of the products that can be purchased;
• Details of Contractors and their dealers authorised to supply under this CUA;
• Buying guidelines to assist you to purchase more efficiently;
• Considerations for sustainable procurement; and
• Feedback mechanisms that allow the DTF to improve the CUA.
Buyer Benefits
By making a purchase under CUA 39004, you will benefit from the combined
purchasing power of the State Government, including the following:
• DTF has already tested the market and selected Contractors who offer the best
value-for-money, so you are able to ‘fast track’ your purchases to save time and effort;
• By purchasing under the Pick and Buy process, you do not need to develop procurement
plans and formal requests or negotiate contracts;
• This CUA provides you direct access to a range of AVD products to enable you to
support your agency’s business functions;
• You will benefit from the ability to seek quotations from pre-qualified Contractors and their
nominated Dealers where your requirements for AVDs are not covered by the standard
specifications or options;
(Note: only the qualified Contractors can be requested to quote);
• By supporting aggregated buying for Government, you will benefit from the best pricing
outcome that has been negotiated for all government agencies;
• Contractors will be allowed to reset their prices on a monthly basis to maintain
competition; and
• You can have the confidence that purchasing goods and services under the contractual
terms and conditions, established by DTF, will protect you as a buyer.
Department of Treasury and Finance 6 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
A short review of CUA 39004 is tabled below:
Types of Audio Visual
Category A: Data/ Multi media/ Digital Video Projection
Device Products
Equipment (LCD and DLP Projectors)
Category B: Digital Still Cameras
Category C: Digital Video Cameras
Category D1: Electronic Whiteboards
Category D2: Interactive Whiteboards
Category E: Large Format Displays ie LCD and Plasma
with options for TV receivers, set-top boxes
and associated equipment
Contract Term
From 1 May 2006 to 30 April 2009.
There is one two-year extension option.
Contract Type
MANDATORY for Western Australian Government
agencies located in the Perth region.
Who Can Use the
All Western Australian public authorities as defined in the
Contract?
State Supply Commission Act 1991, other Approved Buyers
or any entity expressly authorised in writing by the State
Supply Commission.
Key Features
Where the purchase involves standard specifications and:
is below $100,000 – Use ‘pick-and-buy’ for the supply of
approved models and brands only.
exceeds $100,000 - Quotations are required from all
qualified Contractors. Note: Contractors are authorised to
supply only the models and brands approved for them and
listed in this Buyers Guide.
Where purchase DOES NOT involve standard specification:
no limit imposed on value of purchase.
approval to purchase outside the standard specifications
MUST be obtained from the Contract Manager, prior to the
obtaining quotes.
quotations required from all approved Contractors.
only Contractors or their nominated dealers can supply the
products requested.
Key Messages
Standard specifications available via Pick and Buy; and
Agencies must always quote the CUA 39004 and identify
themselves as an approved buyer to receive the contract
prices.
Department of Treasury and Finance 7 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
1. HOW DO I BUY?
Buying Rules
Government agencies located in the Perth region must purchase from the contract as
outlined below. Other approved users may use these buying rules to guide their
purchasing decisions. Agencies can purchase goods supplied on each panel as
follows:
Pick and Buy
Western Australian public authorities may ‘pick and buy’
Arrangement
purchases, complete their internally approved form for the
purpose of those purchases and forward it to the Contractor of
choice.
The Pick and Buy prices are located in the Pricing Guide.
Purchases using
Use ‘pick-and-buy’ for the supply of approved models and brands
standard
only.
specifications under
$100,000 To do this, the agency will select the Contractor of choice from
the relevant category using the Pricing Guide in accordance
with value-for-money principles. Where applicable, the agency
will request either the Contractors or their nominated dealers
to confirm prices for additional services.
Purchases using
Request quotations from all qualified Contractors who are
standard
authorised to only supply the approved models and brands.
specifications over
$100,000 A decision should be based on “value-for-money”.
Once this decision has been endorsed internally, an order is
placed with the Contractor.
Purchases OUTSIDE
Seek approval from the Contract Manager to purchase outside
of the standard
the standard specifications, BEFORE obtaining any quotes.
specifications
Approval is sought using the “Application to Purchase Non-
Standard Specification Audio Visual devices” form, located at
Appendix 3.
There is no dollar limit on the value of the goods purchased.
Request quotation from all Contractors.
A decision should be based on “value-for-money”.
Once this decision has been endorsed internally, an order is
placed with the Contractor.
Department of Treasury and Finance 8 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Best Value for Money
Contractors and their nominated dealers selected to support this CUA provide the
best value for money to the Western Australian government. Individual agencies can
gain maximum value when purchasing goods available on this contract by
considering the following guidelines:
A table of the minimum discount offered by the Contractors on this Contract is
available at the Pricing Guide. This represents the minimum discount available off
the Recommended Retail Price (RRP) and is indicative of the savings that agencies
are likely to achieve using this CUA.
Where an agency receives a quote from a Contractor or nominated dealer that they
believe does not meet the guaranteed minimum discounts, the agency should contact
the DTF Contract Manager to follow up on the matter.
Placing Orders
Agencies should make formal contact by phone, e-mail or fax, with
the Contractors or their nominated dealers. Agencies should check
with individual Contractors or nominated dealers which
communication method is preferred for placing orders.
What if I am making a purchase in a regional area?
Although this CUA is non-mandatory for regional purchases, regional agencies should
review their requirements against the Standard Specifications. By doing this, the
regional agency will benefit by not having to develop and maintain its own
specification.
The Government Electronic Market
Gem Purchasing (Gem) is the WA Government’s online marketplace that allows
buyers and Contractors to trade business over the Internet. Gem is managed by the
DTF and is designed to make buying easy, timely and cost effective.
www.gem.wa.gov.au
Please advise the Gem Service Centre the required level of authority when you
register.
To obtain a Gem logon, call 9222 5468 or 1800 225 468 for country callers.
NOTE: There are no GEM catalogues available for this CUA.
Department of Treasury and Finance 9 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Department of Treasury and Finance 10 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
1. COMMON USE CONTRACT DETAILS
About the Contract
The following details apply to CUA 39004 for AVDs
Status
This contract is mandatory for Government agencies located
in the Perth metropolitan area. Government agencies located
outside of the Perth metropolitan area can use this contract
or purchase goods and services from regional based
Contractors in accordance with State Supply Commission
buying policies.
Term
The contract is effective from the 1 May 2006 and will operate
for three years until 30 April 2009.
Prices
Prices shall not be increased for the initial twelve months of
the contract. However, Contractors will be allowed to reset
their prices on a monthly basis to maintain competition
between the qualified Contractors.
Insurance
Contractors have and are required to arrange and maintain
policies of Public Liability and Product Liability Insurance for
a sum of not less than $5,000,000 each to cover any liabilities
to the Principal. DTF will monitor the Contractor’s
compliance with this insurance requirement throughout the
term of the contract.
Adding or Deleting
Throughout the term of the Contract, DTF may at its sole
Panelist and Products
discretion remove a Contractor from any category, in
accordance with the performance review provisions that
support this contract.
Similarly, DTF reserves the right to add additional products
to the contract at any time in the event of improvements to
technology that will result in added benefits to agencies.
Agencies are encouraged to advise DTF of products they
require that are of a similar nature to those provided on the
contract framework but are not available.
Buy Local
The benefits of purchasing from local businesses were
recognised during the appointment of Contractors to each
panel. All nominated Contractors on each panel have
distribution arrangements based in Perth.
Contract Manager
Trevor Chapman
Phone: 08 9222 5685
Fax: 08 9481 0785
E-mail: trevor.chapman@dtf.wa.gov.au
Department of Treasury and Finance 11 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
2. PANEL ARRANGEMENTS
Who Supplies What?
The following Contractors have been appointed to provide goods under this CUA
39004:
Data Digital Digital Whiteboards Large
Contractor Projection Still Video Format
Equipment Cameras Cameras Electronic Interactive Displays
Audio Visual Image’nation
Camera
Electronics
CAV
Management Pty
Ltd
(t/a Concept
Audio Visual
Management)
Electroboard
Plaza Cameras
Sony Australia
Vantage
Systems
Vista Visuals
Australia
Department of Treasury and Finance 12 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Approved Products
Category A: Data / Video Projectors
Base Model Pick and Buy Product Listing
Audio Visual Concept Electroboard Vantage Systems
Model Image’nation Audio Visual
Entry Level
Portable
BenQ MP612 (DLP) X X
Epson EBS6 (LCD) X
Epson EMPS5 (LCD) X
Hitachi CP-X201 (LCD) X
InFocus IN2102 (DLP) X
Mitsubishi SD210u X
Mitsubishi XD500u X
NEC VT491G (LCD) X
Sanyo PLC-XW56 X X
Fixed
BenQ MP622C (DLP) X X
Eiki LC-XIP2000 (LCD) X
Epson EMP-X5 (LCD) X
Hitachi CP-X201 (LCD) X
INFocus IN2104 X
Mitsubishi XD460u (DLP) X
Mitsubishi XD510U (DLP) X
NEC VT595G (LCD) X
Sanyo PLC-XU75 (LCD) X X
Sanyo PLC-XU78 (LCD) X
Mid-Range
Portable
BenQ CP220C (DLP) X
BenQ CP270 (DLP) X
InFocus IN15 (DLP) X
Epson EMP-83H (LCD) X
Epson EMP-X5 (LCD) X
Hitachi CP – A100(LCD) X
Hitachi CP-X1 (LCD) X
Mitsubishi XD211u X
Mitsubishi XD500u X
NEC NP905G2 (LCD) X
Sanyo PLC-XU75 (LCD) X
Toshiba TDP-P9 (DLP) X
Fixed
BenQ MP771 (DLP) X X
Epson EMP-1810 (LCD) X X
Hitachi CP-X417 (LCD) X
Hitachi CP-X615 (LCD) X
InFocus IN37 (DLP) X
Mitsubishi XD520U (DLP) X
Mitsubishi XD1000u (DLP) X
Department of Treasury and Finance 13 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Audio Visual Concept Electroboard Vantage Systems
Model Image’nation Audio Visual
NEC NP905G2(LCD) X
Sanyo PLC – XT21 X
Sanyo PLC-XU105 (LCD) X
High-End
Portable
BenQ MP622C (DLP) X
Epson EMP-1710 (LCD) X
Epson EMP-1715 (LCD) X
Epson EB1735W X
Hitachi CP-X301 (LCD) X
Hitachi CP-X401 (LCD) X
InFocus IN35 (DLP) X
Mitsubishi XL2550u (DLP) X
Mitsubishi XD530E X
Mitsubishi XD490U (DLP) X
NEC NP41 (DLP) X
Toshiba TDP-XP1 (DLP) X
Fixed
BenQ SP831 X X
Epson EB – G5200W X
Hitachi CP-SX1350 (LCD) X
InFocus IN35 Wide (DLP) X
Mitsubishi HL650 SXGA (LCD) X
Mitsubishi FL7000U – 1080p (with
Standard lens) X
NEC NP1150G (LCD) X
Projection Design F20SX + STD X
Projection Design Cineo30 1080p X
Sanyo PLC-EF60A (LCD) X
Toshiba TLP-SX3500 (LCD) X
Department of Treasury and Finance 14 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Category B: Digital Still Cameras
Base Model Pick and Buy Product Listing
Camera Plaza Cameras
Model Electronics
Entry Level
Canon A580 X
Canon A470 X
Sony DSC – S730 X
Nikon Coolpix L16 X
Olympus FE-20 X
Pentax Optio E60 X
Mid Range
Canon Ixus 80IS X
Canon Powershot 590is X
Pentax W60 X
Fuji J120 X
Ricoh Caplio R6 X
High End
Canon G9 X
Panasonic TZ15 X
Canon Powershot S5is
Fuji S2000HD X
Olympus MJU 1030SW X X
Ricoh 500SE with
Bluetooth and Wifi X
SLR
Canon 450d Body Only
No Lens X
Nikon D300 Body X
Nikon D80 X
Nikon D60 & 18-55 Lens X
Pentax K200d with 18-50 X X
Category C: Digital Video Cameras
Base Model Pick and Buy Product Listing
Plaza Cameras
Model
Sony HC-52 X
Canon MD 225 X
Sony DVD610 X
Mid Range
Sony DVD 810 X
Panasonic GS330 X
Panasonic SDR-SW20 X
High End
Sony DCR-SR65 X
Sony HDR-HC9 X
Canon HF – 10 X
Department of Treasury and Finance 15 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Category D1 / D2: Interactive / Electronic Whiteboards
Base Model Pick and Buy Product Listing
Concept Audio Electroboard Vista Visuals Vantage
Model Visual
Entry Level
Interactive
mimioBoard 79” X
SMART Board 640 X
Electronic
PLUS BF-041S X
Panasonic UB-5310 X X
Panasonic UB-5315 X X
Mid-Range
Interactive
Hitachi FX DuoBoard
FX-DUO-77 X
SMART Board 660 X
Webster TS-610 X
Webster WT1610 X
Electronic
PLUS M-11S X
PLUS M-115 X
Panasonic UB-5815 X X
Panasonic UB-5325 X X
High-End
Interactive
Promethean Activboard
78” X
SMART Board 680 X
Webster TS-810 X
Webster WT1810 X
Electronic
PLUS C-11W X
PLUS M-11W X
Panasonic UB-2815C X
Panasonic UB-5825 X X
Panasonic UB-7325 X X
Department of Treasury and Finance 16 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Category E: Large Format Displays
Base Model Pick and Buy Product Listing
Audio Visual Sony Australia Vantage System
Model Image’nation
Entry Level
LCD
LG 42LG30D X
NEC NLT26HDDV3 X
Samsung LA26A450C1 X
Samsung LA32A450C1 X
Samsung LA32A450C1 X
Plasma
NEC PXT-42D3s X
LG 42PG20D X
Panasonic TH-42PH10 X
Samsung PSA42A410C1 X X
Mid-Range
LCD
NEC NLT 32HDB4 X
Mitsubishi LDT421V X
NEC NLT 40HDB3 X
Samsung LA40A450C1 X X
Sony KDL40W4000 X
Sony KDL46W4000 X
Sony KDL52W4000 X
Plasma
LG 50PG20D X
NEC PXT-50XD3 X
Panasonic TH-50PH10 X
Panasonic TH-
58PH10WK X
Samsung PS50A410C1 X X
Sony FWD50PX3 X
High-End
LCD
Mitsubishi LDT 461V X
Mitsubishi Commercial
LDT521V X
NEC NLT-46FHD100 X
NEC LCD 4620 X
Samsung LA40A650A1 X X
Sony KDL40X3100 X
Sony KDL52X3100 X
Sony FWD40LX2 X
Plasma
LG 60PG30FD X
Panasonic TH-65PF10WK X X
Department of Treasury and Finance 17 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Contractor Details
Audio Visual Image’nation Pty Ltd
Category A (Data/ Multi media/ Digital Video Projection Equipment)
Category E (Large Format Displays)
Contact:
Brett Hammond, General Manager
Telephone:
(08) 9330 2000
Fax:
(08) 9330 2600
E-mail:
sales@avi.com.au
Postal Address:
9b Pitt Way
BOORAGOON WA 6154
Audio Visual Image’nation Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Telephone Fax/Email
Type
Audio Visual Image’Nation Pty.Ltd All 9330 2000 9330 2600
9B, Pitt Way sales@avi.com.au
BOORAGOON WA 6154
Audio Visual Image’nation Regional Dealers
Audio Visual Image’nation has no regional dealers
Department of Treasury and Finance 18 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Camera Electronic
Category B (Digital Still Cameras)
Brent Hatton
Contact:
(08) 9328 4405
Telephone:
(08) 9227 6728
Fax:
cua@cameraelectronic.com.au
E-mail:
230 Stirling Street
Postal Address:
Perth, WA, 6000
Camera Electronic Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Type Telephone Fax/Email
Camera Electronics 9227 6728
230 Stirling Street All 9328 4405
Perth, WA, 6000 cua@cameraelectronic.com.au
Camera Electronic Audio Visuals Regional Dealers
Camera Electronic has no regional dealers
Department of Treasury and Finance 19 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
C.A.V Management Pty Ltd t/a Concept Audio Visual
Category A (Data/ Multi media/ Digital Video Projection Equipment)
Category D2 (Interactive Whiteboards)
Contact:
Bob Height, Operations
Telephone:
(08) 9429 4333
Fax:
(08) 9429 4332
E-mail:
bob@conceptav.com.au
Postal Address:
S71 Plaistowe Mews
WEST PERTH WA 6005
Concept Audio Visuals Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Telephone Fax/Email
Type
Concept Audio Visual All 9429 4333 94294332
Suit 71, Plaistowe Mews bob@conceptav.com.au
WEST PERTH WA 6005
Winthrop Australia Cat A 6488 2777 6488 1049
University of WA cedric.celestine@winaust
.com.au
Guild Commercial Centre
CRAWLEY WA 6009
Concept Audio Visuals Regional Dealers
Concept Audio Visuals has no regional dealers
Department of Treasury and Finance 20 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Electroboard Pty Ltd
Category A (Data/ Multi media/ Digital Video Projection Equipment)
Category D1 (Electronic Whiteboards)
Category D2 (Interactive Whiteboards)
Contact:
Paul Fisher, WA Branch Manager
Jeffery Teo, Government Account Manager
Telephone:
(08) 9265 9800
Fax:
(08) 9265 9823
E-mail:
p.fisher@electroboard.com.au
j.teo@electroboard.com.au
Postal Address:
579 Murray St
WEST PERTH WA 6005
Electroboard Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Telephone Fax/Email
Type
Electroboard All 9485 2233 9485 1988
579 Murray Street
West Perth WA 6005
Electroboard Regional Dealers
Electroboard has no regional dealers
Department of Treasury and Finance 21 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Plaza Cameras
Category B (Digital Still Cameras)
Category C (Digital Video Cameras)
Brad Kirk
Contact:
(08) 9325 4040
Telephone:
(08) 9221 3264
Fax:
brad@plazacameras.com.au
E-mail:
Shop 28, Plaza Arcade, Perth, WA, 6000
Postal Address:
Plaza Cameras Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Telephone Fax/Email
Type
Plaza Cameras All 9325 4040 9221 3264
Shop 28, Plaza Arcade, Perth, WA, 6000
Plaza Cameras Regional Dealers
Plaza Cameras has no regional dealers
Department of Treasury and Finance 22 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Vantage Systems Pty Ltd
Category A (Data/ Multi media/ Digital Video Projection Equipment)
Category D1 (Electronic Whiteboards)
Category E (Large Format Displays)
Contact:
Mark Rosenberg Sales Executive
Telephone:
(08) 9217 2211 Mobile : 0406 591 372
Fax:
(08) 9217 2222
E-mail:
mrosenberg@vantage.com.au
Postal Address:
L1, 34 Colin St
WEST PERTH WA 6005
Vantage Systems Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Telephone Fax/Email
Type
Vantage-GVT All 9217 2200 9217 2222
L1, 34 Colin Street pwhite@vantage.com.au
WEST PERTH WA 6005
Vantage Systems Regional Dealers
Vantage Systems has no regional dealers
Department of Treasury and Finance 23 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Vista Visuals Australia Pty Ltd
Category D1 (Electronic Whiteboards)
Category D2 (Interactive Whiteboards)
Contact:
Ian Paton, Managing Director
Telephone:
(08) 9355 8250
Fax:
(08) 9355 1117
E-mail:
ian@vistavisuals.com.au
Postal Address:
43 Briggs St
WELSHPOOL WA 6106
Vista Visuals Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Type Telephone Fax/Email
Vista Visuals Australia ALL 9355 8200 9355 1117
43 Briggs St sales@vistavisuals.com.au
WELSHPOOL WA 6106
Wooldriges A & M ALL 94433900 94431646
424 Scarborough Beach Road
Osborne Park WA 6017 tim@wooldridges.com.au
Vista Visuals Regional Dealers
Vista Visuals has no regional dealers
Settlement Discounts
A discount of 1.2% is offered for payments made within 30 calendar days of rendering of
the account. Date of rendering is, the date upon which the correct account [accompanied
by all necessary documents proving delivery], is received by the Officer nominated for that
purpose in the Contract or order.
Payment will be deemed to have been made on the date the cheque is drawn by the
Western Australian Government.
Department of Treasury and Finance 24 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Sony Australia Ltd
(for Category E – Large Format Displays)
Contact:
Daniel Esguerra, Sales Manager WA
Telephone:
(02) 9887 6675
Fax:
(02 9805 1241
E-mail:
daniel.esguerra@ap.sony.com
Postal Address:
33-39 Talavera Rd
NORTH RYDE NSW 2113
Sony Australia Ltd Metropolitan Dealers
‘ALL’ in the “Dealer Type’ column equals a) sales, b) delivery, c) warranty and d) services work. ND =
Nominated Dealer
Dealer and Address Dealer Type Telephone Fax/Email
Advanced Visual Design ALL 9470 2655 9470 2955
28 Teddington Road queries@advancedvisualdesign.com
BURSWOOD WA 6100
CDM Australia ALL 9202 4488 9202 4466
251 – 257 Scarborough Beach Rd mattl@cdmaust.com.au
MT HAWTHORN WA 6016
CDM Optel ALL 9204 6666 9204 6699
Unit 1, 302 Selby Street
OSBORNE PARK WA 6017 nev@cdmoptel.com.au
EDSYS Computers ALL 9441 1200 9441 1201
Unit 2, 321 Selby Street brent@edsys.com.au
OSBORNE PARK WA 6017
Sony Regional Dealers
Sony has no regional dealers
Department of Treasury and Finance 25 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
4. ADDITIONAL PRODUCT INFORMATION
4.1 Range of Products
The range of AVDs products included on CUA 39004 is summarised below.
Category A • Range of data/ multi media/ digital Video Projection Equipment.
• Includes LCD and DLP Projectors.
Category B • Range of Digital Still and SLR Cameras
Category C • Range of Digital Video Cameras
Category D1 • Electronic Whiteboards
Category D2
• Interactive Whiteboards
Category E • Large format displays eg LCD (greater than 20 inches/ 51cm) and
Plasma (greater than 42 inches/ 107 cm).
• The options available for these items include TV receivers, Set-up
boxes and associated equipment.
4.2 Delivery Requirements
All products ordered under this CUA shall be delivered within 3 business days from
receipt of formal purchase order, unless an alternative delivery lead time is agreed by
the agency.
4.3 Installation and Commissioning
The prices in the Pricing Guide include basic installation and commissioning services.
However, the installation and commissioning component of the purchase may be deleted at
the Agency’s discretion, when ordering the product. Removal of this component may result
in a price reduction. Check the Price Guide for applicable charges.
Basic installation and commissioning services include, but are not limited, to:
• Removal of products from packaging;
• Checking the product functions according to its specifications by connecting it to a
device that it is similar to the intended device to be used with.
For example, this may be connection to a Personal Computer or DVD player (for
Category A).
• Basic configuration such as setting default settings required by the agency;
• Providing initial Operator training to enable the agency to use the product(s); and
• Removal of packaging where instructed by the agency. However, the agency may
opt to retain the packaging.
The Contractor will be required to confirm the basic installation and commissioning
services has been delivered to the agency’s satisfaction by presenting an ‘Installation
and Commissioning Services Confirmation’ form to be signed by the agency. The
agency shall retain a copy of this signed form.
Department of Treasury and Finance 26 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Additional services extending beyond the basic installation and commissioning such as
connecting existing devices, attaching mounting brackets to a wall (only in the case of
Category D2 and E), programming, documentation and training may be purchased by
seeking quotations from the Contractor where the Contractor offers such services.
4,4 Warranty
Standard manufacturer warranties will apply, including minimum warranty periods as
stated below which cover all materials, parts, labour and travel unless otherwise
agreed in writing by the agency at the time of placing the order.
Onsite and Return-to-base response times for metropolitan and non-metropolitan areas are
listed in the following table:
Category Product Warranty Metropolitan Non- Warranty
Range Type Response metropolitan Term
Time Response
Business Time
Days Business
Days
Category A: Entry- Onsite 1 3 2 Years
Data / multi-media / Level Return-to- 5-10 7-15
digital Video base
Projection Equipment Mid- Onsite 1 3
Range Return-to- 5-10 7-15
base
High-End Onsite 1 3
Return-to- 5-10 7-15
base
Category B: Entry Return-to- 7-15 7-20 1 Year
Digital Still Cameras Level base
Mid- Onsite 7-15 7-20
Range Return-to-
base
High-End Return-to- 7-15 7-20
base
Category C: Entry Return-to- 7-15 7-20
Digital Video Level base
Cameras Mid- Return-to- 7-15 7-20
Range base
High-End Return-to- 7-15 7-20
base
Category D: Entry- Onsite 1 3 1 Year
Electronic/ Interactive Level Return-to- 5-10 7-15
Whiteboards base
Mid- Onsite 1 3
Range Return-to- 5-10 7-15
base
High-End Onsite 1 3
Return-to- 5-10 7-15
base
Category E: Large Entry- Onsite 1 3 1 Year
Department of Treasury and Finance 27 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Category Product Warranty Metropolitan Non- Warranty
Range Type Response metropolitan Term
Time Response
Business Time
Days Business
Days
format displays Level Return-to- 5-10 7-15
base
Mid- Onsite 1 3
Range Return-to- 5-10 7-15
base
High-End Onsite 1 3
Return-to- 5-10 7-15
base
4.5 The Purchasing Card
The Purchasing Card offers a quick and convenient method of payment allowing many
goods and services to be ideally purchased with the Purchasing Card. Always
remember to inform the supplier that you will be paying by Purchasing Card and that
they clearly understand that they must send the tax invoice directly to you the
cardholder.
4.6 Back Orders / Substitution of Products
Contractors should not substitute brands ordered by agencies unless express
permission is obtained from the agency to supply a substitute product.
Where a backorder is required then the Contractor must:
• give prior notice to the agency, with an anticipated delivery date;
• provide a substitute product of equal or superior quality;
• supply the substitute product at no higher cost than the originally ordered brand;
• deliver the substitute product free of charge to the agency located in the metropolitan
area; and
• provide a sample of the substitute product to the agency, if requested.
4.7 Returns
The Contractor is obliged to pay all costs, including freight costs, incurred by the
agency as a result of incorrectly supplied goods.
Department of Treasury and Finance 28 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
5. SUSTAINABILITY
Sustainability and environmental principles were applied to the selection of
Contractors for this CUA. This included selecting tenderers who:
demonstrated their ability to meet Energy Star compliance (the ability of the
equipment to reduce power consumption while idle); and
stated beneficial policies regarding recycling and reuse of packaging boxes and other
packaging materials.
Agencies can further contribute towards sustainability through the application of the three
R’s:
Reduce Re-use Recycle
The Western Australian State Sustainability Strategy is available at
www.sustainability.dpc.wa.gov.au. For further information on the State Sustainability
Strategy as it relates to procurement, contact the State Supply Commission.
DISPOSAL
Although not forming a part of this Common Use Arrangement, you should consider
environmental issues when disposing of existing equipment. Some of the issues you may
wish to consider include such (although not limited to) questions as:
Can the product or its parts be:
• Reused or reallocated?
• Resold?
• Returned to the supplier for reuse, recycling or recovery?
• Contributed to a waste exchange program?
• Recycled locally?
Most of the answers to these questions will be resolved by reference to the ICT Equipment
Disposal CUA 5105 Buyers Guide, which should be downloaded from
http://www.gem.wa.gov.au/Gem/Buyers/Contracts/cuc_buyers_guides
Further advice and assistance regarding associated guidelines may be obtained from:
State Supply Commission
5th Floor, Dumas House
2 Havelock Street
WEST PERTH WA 6005
Telephone: (08) 9222 5700
Also, the Western Australian State Sustainability Strategy is available at
www.sustainability.dpc.wa.gov.au
And, to find out how you can further reduce your energy costs, Western Power
energyreview@westernpower.com.au or by phone on 1300 859 333.
References:
Environmental Procurement Policy (Draft): State Supply Commission
Department of Treasury and Finance 29 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
The WA State Sustainability Strategy: WA Dept of Premier & Cabinet
Smart ways to Save: Western Power
Energy Smart Government: Sustainable Energy Development Office
Green Office Guide: Australian Greenhouse Office (Commonwealth of Australia)
Green Procurement Checklist: Canadian Dept of Foreign Affairs and International Trade
Note: Energy Star: In Australia, the National Energy Star Program is a cooperative energy
efficiency program between the Commonwealth, State and Territory governments which
promotes the purchase of ENERGY STAR office equipment.
Energy St
6. CONTRACT REVIEWS
DTF aims to continuously improve the services it provides to Customers via a range
of review processes. Contract reviews aim to:
• ensure prices charged to agencies reflect the correct contract price;
• ensure products sold on this contract reflect the range of products agreed for supply;
• examine Contractor performance;
• assess customer satisfaction; and
• monitor compliance with Government policies and Australian laws.
DTF may terminate Contractors where they are in breach of contract terms and
conditions or have repeatedly failed to meet contract requirements.
Buyer Feedback
DTF conducts regular surveys of agencies in order to improve the services it
provides. You may also provide feedback on the level of satisfaction experienced
under this contract, or suggest improvements to Contract 39004 or this Buyers Guide
at any time. Please forward your recommendations for improvements to Trevor
Chapman on trevor.chapman@dtf.wa.gov.au or call 9222 5685.
All feedback received is taken into account as part of the contract review process.
This feedback allows DTF to identify areas where service levels or product range
needs to be improved. Your cooperation in this effort is greatly appreciated.
Contractor Performance Review
DTF reviews Contractors performance by receipt of feedback from agencies. The form
in Appendix 4 is to be used to record the Contractor(s) performance during the
contract period, as required. The form provides for both complimentary feedback and
complaint resolution considerations.
Department of Treasury and Finance 30 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
On the majority of occasions, Contractors supply acceptable goods and/or services.
However, these outcomes are rarely formally recorded. The opportunity exists to
recognise satisfactory, as well as poor performance by completing the form and
forwarding it to the Contract Manager. In this way, an ongoing record can be
maintained of a Contractor’s performance during the term of the contract.
Complaint Resolution
If you are dissatisfied with the goods and/or service provided by the Contractor or
have any specific concerns, these should be discussed in the first instance directly
with the Contractor.
If the problem or issue is not resolved to your satisfaction the Contract Manager
should be advised through the completion and forwarding of the “Contractor’s
Performance Review” form attached in Appendix 4.
To assist in the resolution of the complaint, please record the following details when
completing the Contractor Performance Review Form:
• nature of the complaint;
• when the complaint was made;
• to whom the complaint was made;
• the issues involved;
• the Contractor’s response; and
• any other relevant details.
This information is required for the Contract Manager to take action under the
contract. DTF is keen to ensure that every Contractor provides a satisfactory level of
service. Please do not hesitate to contact the Contract Manager if this is not the case.
Department of Treasury and Finance 31 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Appendix 1: Standard Specifications for AVDs
CATEGORY A: DATA / MULTI MEDIA/ DIGITAL VIDEO PROJECTION EQUIPMENT
Specifications Portable Fixed
Entry-Level Mid-Range High-End Entry-Level Mid-Range High-End
Native Resolution SVGA XGA (1024x768) XGA (1024x768) XGA (1024x768) XGA (1024x768) SXGA
(800x600) (1400x1050)
Minimum Brightness (ANSI Lumens) 1000 Lu 1500 Lu 2000 Lu 2000 Lu 3000 Lu 2500 Lu
Minimum Contrast Ratio * 450:1 450:1 450:1 450:1 450:1 450:1
Video Standards PAL, NTSC, PAL, NTSC, PAL, NTSC, PAL, NTSC, PAL, NTSC, PAL, NTSC,
HD-Ready HD-Ready HD-Ready HD-Ready HD-Ready HD-Ready
CATEGORY B: DIGITAL STILL CAMERAS
Digital Still Cameras
Specifications Compact Cameras
Entry-Level Mid-Range High-End Digital SLR
Minimum image resolution 4 Mega pixels 5 Mega pixels 6 Mega pixels 6 Mega pixels
Minimum zoom ratio 3 x Optical 3 x Optical 3 x Optical
LCD Screen Colour Minimum 2” Colour Minimum 2” Colour Minimum 2” Colour Minimum 2”
Minimum Battery Life 200 shots 200 shots 200 shots 200 shots
Video Capture 30 seconds 30 seconds 30 seconds
Computer Connections USB 2.0 USB 2.0 USB 2.0 USB 2.0
Options / Accessories Compatible with product Compatible with product Compatible with product Compatible with product
CATEGORY C: DIGITAL VIDEO CAMERAS
Digital Video Cameras
Specifications Entry-Level Mid-Range High-End
Recording Media MiniDV MiniDV, DVD, HD MiniDV, DVD, HD
Min. LCD Screen Size Colour 1.5 “ Colour 1.5 “ Colour 1.5 “
Microphone Input No required as a minimum Yes Yes
Photo Resolution 1 Mega pixel 1 Mega pixel 1 Mega pixel
Zoom 10x Optical 10x Optical 10x Optical
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Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Digital Video Cameras
Specifications Entry-Level Mid-Range High-End
No. of CCD / CMOS 1 CCD 1 CCD 3 CCDs or Single, HDV, CMOS
TV/Video playback TV/Video playback capability S-Video S-Video
Ports / Interfaces (i.e. FireWire in/out, USB 2.0 out, FireWire out USB 2.0 out, FireWire out USB 2.0 out, FireWire out
Composite in/out, S-Video in/out)
Min. Battery Life 1 hour 1 hour 1 hour
Options/Accessories Must be compatible with tendered Must be compatible with tendered Must be compatible with tendered
products products products
CATEGORY D1: ELECTRONIC WHITEBOARDS
Specifications
Entry-Level Mid-Range High-End
Physical
Specifications
Min. Panel Size 1100 mm x 700 mm 1500 mm x 1100 mm 1800 mm x 1400 mm
(WxH)
Min. Screen Area 900 mm x 500 mm 1200 mm x 800 mm 1600 mm x 1100 mm
(WxH)
Min. No. of Panels 2 panels 2 – 5 panels 2 – 5 panels
Printer
Specifications
Method Built-in Thermal Inkjet Inkjet
Functions 1 / 2 panel copy, repeat copy function 1 / 2 panel copy, repeat copy function 1 / 2 panel copy, repeat copy function
Speed 11 - 15 seconds per copy 11 - 15 seconds per copy < 11 seconds per copy
Paper A4 / letter size thermal paper A4 / letter size plain paper A4 / letter size plain paper
Colour Black Black, Red, Blue AND Green Black, Red, Blue AND Green
CATEGORY D2: INTERACTIVE WHITEBOARDS
Specifications
Entry-Level Mid-Range High-End
Min. Panel Size (WxH) 1100 mm x 700 mm 1500 mm x 1100 mm 1800 mm x 1400 mm
Min. Screen Area (WxH) 900 mm x 500 mm 1200 mm x 800 mm 1600 mm x 1100 mm
Hardware Connection Serial and USB ports (Computer) Serial and USB ports (Computer) Serial and USB ports (Computer)
Department of Treasury and Finance 33 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
CATEGORY E: LARGE FORMAT DISPLAYS
Specifications LCD Plasma
Entry-Level Mid-Range High-End Entry-Level Mid-Range High-End
Screen Size 20” / 51cm 26” / 66cm 37” / 94cm 42” / 107cm 50” / 127cm 60” / 152cm
Min. Native Resolution 640x480 (VGA) 1280 x 768 (WXGA) 1366 x 768 (WXGA) 853 x 480 1366 x 768 1366 x 768
Min. Brightness 450 cd/m2 450 cd/m2 500 cd/m2 700 cd/m2 700 cd/m2 1000 cd/m2
Min. Contrast Ratio * 400:1 600:1 800:1 1000:1 3000:1 5000:1
Video Standards PAL, NTSC, HDTV PAL, NTSC, HDTV PAL, NTSC, HDTV PAL, NTSC, HDTV PAL, NTSC, HDTV PAL, NTSC, HDTV
HD Ready Yes Yes Yes Yes Yes Yes
Physical Inputs Composite, S- Composite, S-Video, Composite, S-Video, Composite, S- Composite, S-Video, Composite, S-
Video, Component, Component, 2 HD Component, 2 HD Video, Component, Component, 2 HD Video, Component,
1 HD Ready Input Ready Input Ready Input 1 HD Ready Input Ready Input 2 HD Ready Input
Picture-In-Picture No No Yes No No Yes
Built-In Speakers Yes Yes Yes Yes Yes Yes
Department of Treasury and Finance 34 September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Appendix 2: Pricing Guide and Contractor
Specification Guide
1. Pricing Guide – Base Products
This document allows the agency to compare the prices of base products supplied by the
Contractors. All prices are provided ex-GST and are allocated at the product range level (ie
entry, mid, high-end) for each product.
2. Pricing Guide - Options
This document allows the agency to compare the prices of products offered as options. All
prices are provided ex-GST and are allocated at the product range level (ie entry, mid, high-
end) for each product.
3. Contractor Specification Guide
This document lists the specification of products supplied by the Contractors. All
approved products have met the minimum standard specifications set by the DTF.
If the agency’s intended purchase does not match the minimum standard specifications set
by DTF, the agency will request the Contract Manager’s approval to buy Non-Standard
Specification AVDs.
The above documents are available on-line at the same location as the
Buyers Guide.
Department of Treasury and Finance 35
September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Appendix 3: Application to Purchase
Non-Standard Specification Audio Visual
Devices
To: Trevor Chapman, Contract Manager
Fax: 9481 0785
Email: trevor.chapman@dtf.wa.gov.au
The ……………………………………….. (department/agency) wishes to purchase ………
units meeting the attached specification
Variations from the Standard Specification and options are set out below:
Justification
This specification is required because:
Endorsed by: …………………………………. (Signature)
Print Name: ………………………………..
Title : ………………………………..
Date: ……………………………….
Contact email: ……………………………….
Contact phone number:: ……………………………
Department of Treasury and Finance 36
September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Appendix 4:
Contractor’s Performance Review Form
RECORD OF COMPLIMENT/COMPLAINT
Return to:
TREVOR CHAPMAN, ICT SOURCING
DEPARTMENT OF TREASURY AND FINANCE
DUMAS HOUSE
8TH FLOOR
2 HAVELOCK ST WEST PERTH 6005
Contract Number CUA 39004
Title of Contract SUPPLY OF AUDIO VISUAL DEVICES
Contractor / Dealer
Involved
Nature of the review Compliment Complaint
When the review was made
To whom the review was made
The highlights and issues involved
The Contractor’s response
Any other relevant details / Compliments
Details of Reviewer
Name of Officer Telephone
Position Title Facsimile
Signature / Date E-mail
Please fax the completed form to: (08) 9481 0785
Attention: Trevor Chapman - CUA 39004 (Supply of Audio Visual Devices)
Department of Treasury and Finance 37
September 2008
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Appendix 5:
Frequently Asked Questions
Question:
Answer
Department of Treasury and Finance 38
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
Appendix 6:
Audio Visual Terminology
Contrast Ratio
Expresses the purity of the colour in a projected
image. This means that the higher the contrast
ratio the deeper and richer the image colouring is.
An average contrast ratio is: 500:1
Resolution
Refers to the number of pixels both horizontally
and vertically to capture image. The higher the
resolution the finer the image detail that can be
seen.
SVGA = 800 x 600
XGA = 1024 x 768
SXGA = 1280 x 1024
Lumens
Refers to brightness (unit of measure). If you want
to give a presentation in a large meeting room, with
lights on – a minimum of 2100 Lumens.
DVI or VGA
Data connection from notebook to projector.
DVI: Digital Output
VGA: Analogue and connects to nearly all laptops
LCD or DLP
Is the process which light is produced.
LCD refers to Liquid Crystal Display.
DLP refers to Digital Light Processing; and
These are the two standard ways of producing
light.
Keystone Correction
Adjusts for the fact that if a projector is directed
towards the screen at an angle, the projected
image will be distorted, the edge furthest will be
wider than the edge closest to the projector. In
other words, the image will appear in the shape of
trapezoid.
NTSC
The National Television System Committee
Standard, (NTSC), is used by many countries on
the American continent, as well, as many Asian
countries including Japan. NTSC runs on 525
lines/ frame.
PAL
Phase Alternating Line (PAL) Standard in
implemented in most European countries except
for France. The PAL standard utilizes a wider
Department of Treasury and Finance 39
Buyers Guide – CUA CT39004 Supply of Audio Visual Devices
channel bandwidth than NTSC which allows for
better picture quality. PAL runs on 625 lines/
frame.
HD-Ready
HD Ready only ensures that the display itself is
capable of outputting high-definition signals
HDTV
High definition TV (or video) commonly refers to digital
video modes higher than SDTV, and typically falls under
the 720p and 1080i types.
Department of Treasury and Finance 40
