Survey of Third Sector Organisations by gabyion

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									               NATIONAL THIRD SECTOR SURVEY SUMMARY AND ANALYSIS

1. BACKGROUND

The new national Third Sector Survey has been commissioned by the Government and is the
biggest ever survey of the `third sector`. The Survey was carried out by a national research
organisation and postal questionnaires were sent to thousands of organisations on a national
database.

The aims were:

       To give an overall picture of the sector
       To seek comments on the support local third sector organisations receive from
        Government, local statutory partners and local support organisations (such as the local
        CVS)

In addition findings from the Survey will be used:

       To set baseline improvement targets for reward funding for those LSPs that have included
        N17 Environment for a Thriving Third Sector (Ealing did not)
       To set overall improvement targets for other LSPs – including Ealing- that did not include
        this indicator (these appear to be non-binding but feedback from GOL is that they will be
        assessed bi-annually through the Comprehensive Performance Assessment)

Details of the final analysis for each area and national baseline comparisons were released in May
and are available on the website of the National Statistics Office

For a copy of the full Ealing report you can e-mail Dan Paskins at ECVS (dan@ealingcvs.org.uk )

2 PURPOSE OF REPORT AND QUALIFIER

This report presents an analysis of key questions and issues in the Survey and how Ealing
compares with other West London Boroughs and national averages

The summary shows % of organisations very satisfied/satisfied, fairly unsatisfied/very unsatisfied
and plus or minus levels where relevant

Total replies and % were:

Area                              No of groups replying             % response rate
National                          48,939                            47%
Ealing                            286                               37%
Brent                             241                               31%
Harrow                            298                               42%
Hammersmith                       233                               34%
Hillingdon                        272                               46%
Hounslow                          230                                 40%

There are some huge qualifiers to take into account in relation to the Survey:

The Survey only covered registered charities on the national Guidestar database ie it was weighted
to larger organisations

The Survey did not include at all smaller community organisations who are not registered charities.
This especially skews the results in Ealing (which has a high number of such groups) and in
addition these tend to be the groups who receive most frequent support from the local CVS and
local funding workers

The Survey was only available in postal form and quite long-tending to be completed by larger
established groups

For most questions around 40%-50% of groups responded “not applicable” or “don’t know”-
therefore by definition lowering the headline % who were either satisfied or not satisfied

The analysis for Ealing suggests some odd skewing and which is contrary to local up to date
figures on the make-up of the Ealing voluntary sector eg

       36 % of Ealing groups replying said they worked internationally and 33% nationally – this is
        not representative of the overall sector
       15% of Ealing groups also said international work was their main focus, 19% national
        work, 47% local work, only 2% in specific neighbourhoods and 7% didn’t know !
       70% of Ealing groups replying said they received no local (as opposed to national) funding
        at all, 18% received funding from the Council, 5% from the PCT, 8% from the LSP or other
        local partnerships, 1% from the Police-again not representative locally

Overall levels of satisfaction were (rather depressingly) low across the broad nationally-with
Government departments, local councils, other partners (such as PCTs) - and with local CVS and
other voluntary sector support projects. This is in part technical- for most questions 40%+ did not
reply or did not know- by definition reducing the remaining % satisfied or disatisfied

Nevertheless and with all the qualifiers above:

       Nearly 300 Ealing groups replied- a substantial sample

       Some of the qualifiers -and that a majority of groups simply didn’t reply or didn’t know to
        most questions - also apply to all areas nationally

       Taking all this the real issue and picture is not so much absolute levels of satisfaction but
        how Ealing compares to other neighbouring boroughs and to national averages

       On most measures –statutory and VCS- Ealing performed better than other neighbouring
        West London boroughs
       It is important local partners consider the findings and analysis- since the Government will
        use this in future local assessments

3 ANALYSIS OF THE SECTOR/SAMPLE

In terms of Ealing groups replying they indicated their key users were (some covered several):

Key users/beneficiaries                               %
General public / everyone                            31%
Women                                                20%
Men                                                  16%
Older people                                         17%
Children (aged 15 or under                           23%
Young people (aged 16 to 24)                         18%
People with physical disabilities and / or special   8%
needs
People with particular physical health needs         6%
People with mental health needs                      4%
People from Black and Minority Ethnic                19%
communities
People with a particular financial need              8%
(including poverty)
Asylum seekers / refugees                            5%
Homeless people                                      2%
People with addiction problems (e.g. alcohol,        1%
drugs)
Faith communities                                    11%
Lesbian, gay, bisexual or transgender people         1%
Socially excluded / vulnerable people                8%
Victims of crime and their families                  0%
Offenders, ex-offenders and their families           1%
Other third sector organisations                     5%
Animals                                              0%
Other/Cannot say/No answer provided                  13%

In terms of Ealing groups replying they indicated their key areas of activity/services were:

Area of activity/services                                          %
Community development                                12%
Cohesion / civic participation                       6%
Culture and leisure (including arts, music, sport    29%
and recreation)
Economic development,                                12%
employment and relief of poverty
Accommodation/housing                                9%
Education and lifelong learning                      28%
Training                                             12%
Environment / sustainability                         2%
Equalities / civil rights (e.g. gender, race,        4%
disabilities)
Heritage                                             3%
Health and well-being                                19%
International development (e.g. overseas aid,        8%
famine relief)
Religious / faith-based activity                     18%
Criminal justice                                     1%
Animal welfare                                       1%
Capacity-building and other support for third        5%
sector organisations
Other charitable, social or community purposes       15%
Cannot say /No answer provided                       9%


This sample of 286 Ealing groups compares with a current ECVS database of over 800 local
groups. The latest local analysis shows:

     Type of Group                               Number of    %
                                                 Groups
     BMER Groups                                 242          30%
     Children and Family Groups                  114          14%
     Faith Based Groups                          112          14%
     Sports /Arts/ Cultural Groups               95           12%
     Young Peoples Groups                        74           9%
     Disability Groups                           60           7%
     Local Residents/Tenants Groups              45           6%
     Older Peoples Groups                        44           5%
     Housing Groups                              30           4%
     Environmental Groups                        21           2.5%
     Lesbian and Gay Groups                      5            0.6%
     Other / General Groups                      88           11%
Since the national and local categories are different a direct comparison is not possible but it is
reasonable to say the national Third Sector Survey (covering a smaller sample size and weighted
to larger registered charities):

       Includes significantly more general groups and national groups with headquarters in Ealing
        (31%) than in the local sector overall (11%)
       Includes significantly more arts and sports groups (29%) than in the local sector overall
        (12%)
       Includes significantly more children and young peoples groups (41%) than in the local
        sector overall (23%)
       Includes significantly more housing groups and housing associations (9%) than in the local
        sector overall (4%)
       Includes significantly fewer BMER groups (19 %) than in the local sector overall (30 %)

4 KEY FINDINGS

SECTION A- STATUTORY PARTNERS

The Survey asked some key questions about support available from local statutory partners,
partnership working and local funding arrangements

14% of groups in Ealing reported that statutory bodies positively influence their organisation’s
success, below the national average, but average for West London. The same proportion report
that they are satisfied with their ability to influence relevant local decisions, whereas 28% of groups
are dissatisfied with this. Again this is average for West London, but below the national average.

Finally, just 7% of groups are satisfied with local grant funding and contract bidding arrangements.
This is barely half the national average but average for West London

Taking everything into account, overall, how do the statutory bodies in your local area
influence your organisation's success?

Area                            Positively       Negatively    Net positive
National average                16%              14%           +2
Ealing                          14%              11%           +3
Hammersmith and Fulham          13%              10%           +3
Hounslow                        17%              16%           +1
Harrow                          10%              14%           -4
Hillingdon                      11%              11%           0
Brent                           13%              17%           -4

Overall, how satisfied or dissatisfied are you with your ability to influence local decisions
that are relevant to your organisation?

Area                           Satisfied          Not Satisfied     Net satisfaction
National average               16%                27%               -11
Ealing                          14%               28%             -14
Hammersmith and Fulham          12%               23%             -11
Hounslow                        14%               27%             -13
Harrow                          11%               30%             -18
Hillingdon                      14%               23%             -8
Brent                           14%               33%             -19

Overall, how satisfied or dissatisfied are you with local statutory grant funding / contract
bidding arrangements?

Area                            Satisfied         Not Satisfied   Net satisfaction
National average                13%               19%             -6
Ealing                          7%                24%             -17
Hammersmith and Fulham          5%                21%             -16
Hounslow                        9%                23%             -16
Harrow                          6%                20%             -14
Hillingdon                      14%               14%             0
Brent                           6%                33%             -27

Still on the subject of local funding / income, how satisfied or dissatisfied are you with the
following (Ealing return)

Issue                      Satisfied        Not            Net Satisfaction          West London
                                            Satisfied                                Average
The range of grants        7%               27%            - 20                      -19
available
The range of contracts     5%               20%            -15                       -16
available
Access to loan finance     5%               17%            -12                       -34
Business rate relief and   18%              12%            +6                        -4
other
concessions
The process involved in    6%               28%            -22                       -17
applying
for funding / contracts
Timely payment by          12%              15%            -3                        -4
statutory
bodies
The administration         7%               23%            - 16                      -12
involved in
receiving funding/
contracts
The help, advice and       10%              24%            -14                       -14
support
provided by local
statutory bodies
when applying for
grants /contracts
The opportunity for 3      7%             25%           -18                       -5
year or
longer funding
The ability to recover     4%             23%           -19                       -17
overheads
as well as direct costs
through
statutory funding /
contracts (full
cost recovery)

To what extent do you agree or disagree with each of the following statements?

Local statutory bodies in your local area value the work of your organisation

Area                 Strongly          Neither             Tend to               Don’t know Not
                     Agree/Tend to     agree nor           disagree /            applicable
                     agree             disagree            Strongly              No answer
                                                           disagree              provided

National Average     38%               11%                 14%                   15%
Ealing               32%               13%                 17%                   39%
Hammersmith          29%               11%                 12%                   45%
and Fulham
Hounslow             35%               12%                 14%                   36%
Harrow               27%               11%                 14%                   42%
Hillingdon           33%               8%                  12%                   44%
Brent                28%               16%                 20%                   16%

Local statutory bodies in your local area understand the nature and role of your
organisation

Area                 Strongly          Neither             Tend to               Don’t know Not
                     Agree/Tend to     agree nor           disagree /            applicable
                     agree             disagree            Strongly              No answer
                                                           disagree              provided

National Average     36%               12%                 18%                   13%
Ealing               29%               13%                 22 %                  34%
Hammersmith          22%               11%                 21%                   41%
and Fulham
Hounslow             35%               10%                 19%                   33%
Harrow               24%               12%                 18%                   39%
Hillingdon           32%               13%                 16%                   39%
Brent              31%                14%                22%                16%

Local statutory bodies in your local area respect your organisation’s independence

Area               Strongly           Neither            Tend to            Don’t know Not
                   Agree/Tend to      agree nor          disagree /         applicable
                   agree              disagree           Strongly           No answer
                                                         disagree           provided

National Average   37%                15%                11%                34%
Ealing             35%                16%                12 %               37%
Hammersmith        25%                13%                10%                46%
and Fulham
Hounslow           35%                16%                11%                35%
Harrow             29%                14%                9%                 43%
Hillingdon         32%                15%                10%                39%
Brent              31%                14%                17%                33%

Local statutory bodies in your local area consult your organisation on issues which affect
you or are of interest to you

Area               Strongly           Neither            Tend to            Don’t know Not
                   Agree/Tend to      agree nor          disagree /         applicable
                   agree              disagree           Strongly           No answer
                                                         disagree           provided

National Average   37%                15%                11%                34%
Ealing             19%                18%                26 %               36%
Hammersmith        12%                15%                27%                40%
and Fulham
Hounslow           14%                17%                28%                41%
Harrow             14%                13%                27%                41%
Hillingdon         16%                17%                27%                37%
Brent              21%                17%                33%                22%

Local statutory bodies in your local area involve your organisation appropriately in
developing and carrying out policy on issues which affect you

Area               Strongly           Neither            Tend to            Don’t know Not
                   Agree/Tend to      agree nor          disagree /         applicable
                   agree              disagree           Strongly           No answer
                                                         disagree           provided

National Average   16%                16%                30%                33%
Ealing             16%                18%                30 %               37%
Hammersmith        8%                 13%                30%                42%
and Fulham
Hounslow            17%                  12%                  31%                  36%
Harrow              11%                  12%                  29%                  42%
Hillingdon          14%                  15%                  29%                  39%
Brent               15%                  18%                  38%                  24%

Local statutory bodies in your local area act upon your organisation’s opinions and/or
responses to consultation

Area                Strongly             Neither              Tend to              Don’t know Not
                    Agree/Tend to        agree nor            disagree /           applicable
                    agree                disagree             Strongly             No answer
                                                              disagree             provided

National Average    13%                  19%                  27%                  37%
Ealing              12%                  17%                  29 %                 41%
Hammersmith         8%                   17%                  23%                  48%
and Fulham
Hounslow            12%                  14%                  32%                  39%
Harrow              8%                   17%                  26%                  43%
Hillingdon          10%                  19%                  22%                  39%
Brent               12%                  18%                  33%                  32%

SECTION B- WIDER VCS SUPPORT

Ealing CVS and other local organisations support the highest number and percentage of third
sector organisations in West London, and more than the national average. Satisfaction with
support available from the CVS and other support organisations is equal to the national average,
and higher than any neighbouring borough.

As for overall support available to groups from all sources (including statutory), Ealing has the
second highest level of satisfaction in West London, but satisfaction is below the national average.

On measures of satisfaction with support for particular services which the CVS offers, Ealing is
above the average for West London on all measures.

Ealing has the highest levels of satisfaction in West London for finding volunteers, accessing
training and support for funding bids. The percentage who report satisfaction with support
available to influence local decisions (eg through ECN) and work in partnership with other groups
to deliver services is higher than the national average and higher than Croydon, a local authority of
similar population which has beacon status for community involvement.

Do you currently get any support from other third sector organisations in your local area
(e.g. Council for Voluntary Service, Local Social Enterprise Network, Co-operative
Development Agency, or other local capacity-building bodies) or not?
Area                               % of groups which do              Total number of groups
                                                                     supported
National average                   18%                               n/a
Ealing                             20%                               177
Hammersmith and Fulham             11%                               79
Hounslow                           14%                               81
Harrow                             11%                               62
Hillingdon                         15%                               88
Brent                              12%                               106

Overall, how satisfied or dissatisfied are you with the support available from these other
third sector organisations?

Area                      Satisfied                  Not Satisfied         Net satisfaction
National average          15%                        10%                   +5
Ealing                    15%                        16%                   -1
Hammersmith and           9%                         10%                   -1
Fulham
Hounslow                  13%                        14%                   -1
Harrow                    9%                         12%                   -3
Hillingdon                11%                        10%                   +1
Brent                     11%                        19%                   -8

Overall, how satisfied or dissatisfied are you with the support available to your organisation
in your local area?

Area                   Satisfied                      Not Satisfied         Net satisfaction
National average       22%                            20%                   +2
Ealing                 17%                            23%                   -6
Hammersmith and        10%                            22%                   -12
Fulham
Hounslow               20%                            25%                   -5
Harrow                 10%                            22%                   -12
Hillingdon             16%                            19%                   -3
Brent                  16%                            30%                   -14

How would you rate the support available in your local area from all bodies to help your
organisation to find volunteers ?

Area                  Satisfied                       Not Satisfied         Net satisfaction
National average      14%                             15%                   -1
Ealing                15%                             13%                   +2
Hammersmith and       10%                             13%                   -3
Fulham
Hounslow              12%                             14%                   -2
Harrow                10%                          18%                -8
Hillingdon            10%                          19%                -9
Brent                 15%                          18%                -3

How would you rate the support available in your local area from all bodies to help your
organisation to access advice and support ?

Area                  Satisfied                    Not Satisfied      Net satisfaction
National average      26%                          13%                +13
Ealing                20%                          14%                +6
Hammersmith and       13%                          16%                -3
Fulham
Hounslow              19%                          15%                +4
Harrow                16%                          14%                +2
Hillingdon            20%                          13%                +7
Brent                 20%                          22%                -2

How would you rate the support available in your local area from all bodies to help your
organisation to ensure you have enough space to operate (e.g. office space)?

Area                Satisfied                      Not Satisfied      Net satisfaction
National average    12%                            12%                0
Ealing              12%                            20%                -8
Hammersmith and     9%                             17%                -8
Fulham
Hounslow            12%                            13%                -1
Harrow              7%                             17%                -10
Hillingdon          13%                            12%                +1
Brent               13%                            25%                -12

How would you rate the support available in your local area from all bodies to help your
organisation to access training ?

Area               Satisfied                       Not Satisfied      Net satisfaction
National average   20%                             8%                 +12
Ealing             23%                             11%                +12
Hammersmith and    10%                             13%                -3
Fulham
Hounslow           18%                             10%                +8
Harrow             16%                             9%                 +7
Hillingdon         17%                             7%                 +10
Brent              23%                             16%                +7

How would you rate the support available in your local area from all bodies to help your
organisation to apply for funding or bid for contracts?
Area                 Satisfied                         Not Satisfied        Net satisfaction
National average     11%                               18%                  -7
Ealing               10%                               19%                  -9
Hammersmith and      4%                                18%                  -14
Fulham
Hounslow             7%                                18%                  -11
Harrow               5%                                19%                  -14
Hillingdon           6%                                16%                  -10
Brent                7%                                27%                  -20

How would you rate the support available in your local area from all bodies to help your
organisation to work together with other third sector organisations to influence local
decisions?

Area               Satisfied                         Not Satisfied         Net satisfaction
National average   14%                               12%                   +2
Ealing             16%                               16%                   0
Hammersmith        9%                                13%                   -4
and Fulham
Hounslow           13%                               13%                   0
Harrow             10%                               11%                   -1
Hillingdon         10%                               11%                   -1
Brent              19%                               20%                   -1

How would you rate the support available in your local area from all bodies to help your
organisation to work together with other third sector organisations to deliver local
services?

Area               Satisfied                         Not Satisfied         Net satisfaction
National average   13%                               10%                   +3
Ealing             16%                               15%                   +1
Hammersmith        10%                               12%                   -2
and Fulham
Hounslow           10%                               13%                   -3
Harrow             9%                                11%                   -2
Hillingdon         9%                                9%                    0
Brent              15%                               19%                   -4

SUCCESS AND RESOURCES

89% of groups in Ealing report success in meeting their main objectives over the past year, exactly
the same as the national average. There is lower confidence about the year ahead, with 82%
groups confident that they will be successful, and 14% not confident.
However, only 40% of groups report sufficient overall income, the second lowest in West London
and well below the national average.

Thinking back over the last 12 months, to what extent do you think your organisation has
been successful, or not, in meeting its main objectives?

Area                             Successful                       Unsuccessful
National average                 89%                              6%
Ealing                           89%                              7%
Hammersmith and Fulham           86%                              9%
Hounslow                         85%                              9%
Harrow                           80%                              11%
Hillingdon                       89%                              5%
Brent                            77%                              16%

Thinking back over the last 12 months, has your organisation had sufficient or insufficient
overall level of income from all sources?

Area                             Sufficient                       Insufficient
National average                 49%                              39%
Ealing                           40%                              48%
Hammersmith and Fulham           41%                              48%
Hounslow                         42%                              44%
Harrow                           43%                              41%
Hillingdon                       46%                              43%
Brent                            27%                              60%

Thinking back over the last 12 months, has your organisation had sufficient or insufficient
numbers of volunteers?

Area                             Sufficient                       Insufficient
National average                 46%                              30%
Ealing                           49%                              24%
Hammersmith and Fulham           41%                              27%
Hounslow                         42%                              31%
Harrow                           43%                              30%
Hillingdon                       46%                              33%
Brent                            49%                              31%

Thinking back over the last 12 months, has your organisation had sufficient or insufficient
Information and communication technology?

Area                             Sufficient                       Insufficient
National average                 48%                              18%
Ealing                           48%                              27%
Hammersmith and Fulham         51%                             25%
Hounslow                       51%                             21%
Harrow                         38%                             22%
Hillingdon                     47%                             17%
Brent                          46%                             30%

Thinking back over the last 12 months, has your organisation had sufficient or insufficient
Trustees / management committee members ?

Area                           Sufficient                      Insufficient
National average               68%                             17%
Ealing                         70%                             15%
Hammersmith and Fulham         66%                             17%
Hounslow                       61%                             21%
Harrow                         63%                             17%
Hillingdon                     72%                             13%
Brent                          66%                             18%

Thinking back over the last 12 months, has your organisation had sufficient or insufficient
space to operate ?

Area                           Sufficient                      Insufficient
National average               47%                             20%
Ealing                         45%                             31%
Hammersmith and Fulham         44%                             27%
Hounslow                       45%                             23%
Harrow                         36%                             25%
Hillingdon                     46%                             19%
Brent                          43%                             35%

Thinking back over the last 12 months, has your organisation had sufficient or insufficient
Networking opportunities ?

Area                           Sufficient                      Insufficient
National average               43%                             14%
Ealing                         44%                             23%
Hammersmith and Fulham         49%                             19%
Hounslow                       41%                             21%
Harrow                         34%                             20%
Hillingdon                     38%                             15%
Brent                          43%                             24%


Looking forward over the next 12 months, how confident, or not, are you that your
organisation will be successful in meeting its main objectives?
Area                              Successful                     Unsuccessful
National average                  84%                            11%
Ealing                            82%                            14%
Hammersmith and Fulham            83%                            12%
Hounslow                          79%                            15%
Harrow                            74%                            16%
Hillingdon                        84%                            9%
Brent                             75%                            16%

Finally some specific Ealing figures

To what extent, if at all, does your organisation currently have any direct dealings with local
statutory bodies in your local area?

Level                                            Percentage
A great amount                                   5%
A fair amount                                    18%
Not very much                                    35%
None at all                                      37%
Don't know/No Answer                             5%

Some organisations monitor the diversity of their management, staff and volunteers, while
others do not. Please indicate which, if any, of these your organisation monitors.

Area                                             Do Monitor
Management                                       28%
Staff                                            28%
Volunteers                                       33%
None of these                                    53%
No reply                                         6%

Please indicate your organisation’s approximate annual total turnover or income from all
sources.

Income Level                                     Percentage
£1 - £10,000                                     23%
£10,001 - £25,000                                12%
£25,001 - £50,000                                17%
£50,001 - £100,000                               10%
£100,001 - £500,000                              9%
More than £500,000                               6%
No financial information                         12%
provided
Does your organisation receive income from any of the sources listed below?

Income Source                                     Percentage
Donations and fundraising activities              66%
Membership fees / subscriptions                   38%
Grants from non-statutory bodies                  24%
National Lottery (e.g. Big Lottery)               8%
Grants or core funding (including Service Level   14%
Agreements)
Earned income from contracts                      14%
Earned income from trading including retail       14%
Income from investments                           22%
Other                                             14%
None of these                                     8%
No answer provided                                3%

								
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