This manual contains every policy and procedure you would need to have in order to obtain accreditation for ambulatory outpatient behavioral health businesses to include dual diagnosis, pysch disorders, drug detox, etoh detox. This manual has everything you need and is fully customizable to meet your individual facility needs.
PERFORMANCE EVALUATION AGE-RELATED COMPETENCY (To be completed for all Clinical Personnel) Name: Date: Position: Program Director Evaluator: Unit: Age Range of Patients to Whom Service is Provided: Adolescent to Geriatric M = Meets Compliance Criteria NC = No Compliance N/A = Not Applicable for this Staff Member COMPLIANCE CRITERIA M NC N/A COMMENTS ADOLESCENT Maintains safe environment: assesses for depression/suicidal ideation and keeps dangerous items out of patient’s ability to obtain. Assesses for “gang” relationships and considers appropriateness of visitors. Assesses patient for symptoms of overmedicating and undermedicating. Demonstrates knowledge of therapeutic drug levels of psychotropic medications for the patient. Involves patient in care, treatments and procedures. Allows time for and encourages questions, explaining issues to patient in language patient can understand. Allows patient to have choice and control over situations and environment, as appropriate to condition and situation. Explains all treatments, tests and procedures thoroughly to patient before they are performed. Makes special dietary considerations. Does not use condescending language. Recognizes importance of body image. Allows for privacy needs. Encourages and allows for personal hygiene activities. PRIVATE AND CONFIDENTIAL PERFORMANCE EVALUATION - AGE-RELATED COMPETENCY - PROGRAM DIRECTOR - SOVEREIGN HEALTH OF CALIFORNIA (continued) COMPLIANCE CRITERIA M NC N/A COMMENTS Maintains patient confidentiality with caregiver involvement and education, as appropriate to age and consent of patient. Provides feedback. Recognizes abuse/neglect potential. Provides patient and caregivers with community and financial resources specific to adolescent population. Addresses religious and cultural system beliefs and incorporates these into care planning decisions Encourages verbalization of fears. Discusses options and possible choices patient can make to increase control and foster patient confidence. ADULT Maintains safe environment related to equipment and mental status. Assesses for depression/suicidal ideation and keeps dangerous items out of patient’s ability to obtain. Assesses for “gang” relationships and considers appropriateness of visitors. Involves patient in care, treatments and procedures. Allows patient to maintain control; involves patient in decision-making and planning of care, as appropriate to condition and situation. Explains rationale for all treatments, tests and procedures, explaining to patient prior to performance. Encourages participation in care, provides education, as appropriate to disease entity and proce
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