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					FIRST DIP V1 2009/10

Programme Handbook
BTEC First Diploma in Health and Social Care
Course code SAF6603FO       Year of study 2009/2010

                        1 Welcome
                        2 Introduction to the programme
                        3 The programme team
                        4 Your entitlement
                        5 Programme assessment
                        6 Assessment regulations
                        7 Attendance
                        8 Sponsors
                        9 Progression opportunities from the programme
                       10 Other programmed activities
                       11 Vocational experience (work experience)
                       12 What else you need to know
                       13 Programme review & evaluation

               Appendix 1 Programme and Assessment Plan
               Appendix 2 Form for requesting an extension to an assignment deadline
               Appendix 3 Learner Review Action Plan Form

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1 Welcome!
Welcome to Wiltshire College and to the BTEC First Diploma in Health and
Social Care Programme.
                This Handbook gives you all the information you need to make sense of the Programme. It
                tells you how the Programme operates, what you will be taught and how you will be assessed.

                To get the most from your time at the College, you will need to consult both this Handbook
                and the College Student Handbook.

2 Introduction to the Programme
Programme title
              BTEC First Diploma in Health and Social Care

Awarding body

College code
Aims of the Programme
                As described in the Awarding Body Guidance

                    1. To provide you with opportunities to acquire skills and knowledge to meet the
                       care needs of service users in Health and Social Care

                    2. To help you to develop some basic skills in caring for People.

                    3. To provide you with a route for further study or career progression eg. BTEC
                       National Diploma in Health and Social Care; NVQ in Health and Social Care;
                       Level 3 Award/Certificate/Diploma in Childcare and Education.

3 The programme team
Programme Leader
                Barbara Turnbull
                Barbara is responsible for co-ordinating, monitoring and reviewing the programme

Personal tutors
                Your personal tutor is responsible for supporting you in your programme.

                Barbara Turnbull
                telephone:01722 344259

Teaching team
                Barbara Turnbull
                telephone:01722 344259

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                  Beth Rees-Evans

                  Emily Legge

Programme Area Manager
                  To be confirmed
                  Responsible for the management of the Programme Area of Health and Social Care. The
                  Programme Area is part of the Curriculum Directorate of Service Industries

Assistant Programme Area Managers
                  Stella Wilkes
                  e-mail Stella
                  Sharon McInnes

4 Your entitlement
                  As a full time student of Wiltshire College on BTEC First Diploma in
                  Health and Social Care, you are entitled to the following:

A programme of study leading to your main qualification aim
                  Please see Appendix 1 (Programme Structure) and Appendix 2 (Programme and Assessment
                  Plan and the Programme Description below.
                  Please note that on certain Level 3 programmes you may be entered for an intermediate
                  qualification (e.g. National Award) at the end of your first year of study.

Programme Description
Unit 1 -   : Communication and Individual Rights within the Health and Social Care Sectors
                  Health professionals require good communication skills in order to carry out their roles
                  effectively. This unit will offer you opportunities to explore and develop the skills of
                  effective interpersonal interaction and communication essential to the operation of
                  health and social care services. You will consider factors that enhance and inhibit
                  communication and explore how communication supports patients and service users.

                  Learning outcomes
                  On completion of this unit you should:
                      Understand effective communication and interpersonal interaction
                      Understand factors that influence communication and interpersonal
                         in health and social care settings
                      Know how patients/service users may be assisted by effective communication
                      Be able to demonstrate own communication skills in a caring role.

Unit 2 - Individual Needs within the Health and Social Care Sectors
                Understanding the everyday needs of individuals in terms of, for example, personal
                safety, physiological and social needs, is fundamental to the study of health and
                social care. It is important also to appreciate some of the factors that can result in
                these needs not being fully met, and the effects this can have on the health of
                individuals. You need to have a good understanding of these concepts in order to be
                able to work with and support patients/service users..
                Learning outcomes

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                On completion of this unit you should:
                     Understand the everyday needs of individuals in society
                     Describe factors that influence the health and needs of individuals
                     Be aware of potential hazards in health and social care environments
                     Understand the main principles of health and safety legislation and guidelines
                      for health and social care environments.

Specialist Units

Unit 3 – Vocational Experience in a Health or Social Care Setting
                Experience in a variety of health and social care settings is important for both
                personal and career development. This unit will help you with applying for jobs as
                well as deciding which area of health and social care you may want to work in – or
                not! This also provides valuable evidence for other units.
               Learning outcomes
               On completion of this unit you should:
                     Understand how to apply for a job and present yourself for interview
                     Understand job roles in a variety of health and care settings
                     Understand the importance of communication in health and care settings

Unit 5 – Anatomy and Physiology for Health and Social Care
               An understanding of how the body works is important in caring for people. You do
              not need to know the detail of every system but need to know where structures are
              found and what they do. Taking measurements of body function is routine and you
              will practice taking readings on two systems. You will also find out about some of the
              problems that can happen to body systems at any stage of life.

                Learning outcomes
                On completion of this unit you should:
                    Understand the function of the main organs in the body
                    Understand two systems in detail and be able to measure their function
                    Understand how the body may malfunction and the care that people need to
                       help them live with the illness

Unit 6 – Human Lifespan Development
              Knowledge of development through the life stages is important for learners who are
              considering careers in health and social care because it will assist their understanding
              of the differing needs of individuals, including care needs. You will link your study to
              life experiences.
              It will provide useful knowledge for health and social care workers, helping you to
              understand patients/service users and work with them more effectively.
              Learning outcomes
              On completion of this unit you should:

                       Know the developmental changes that occur at different life stages
                       Be aware of positive and negative influences on individuals at different life
                       Understand how factors that can influence an individual’s self-concept
                       Understand changing care needs at different life stages.

Unit 7 - Creative and Therapeutic Activities in Health and Social Care

                Creative and therapeutic activities have a broad application in health and social care,
                and this unit will encourage you to reflect on the potential value of these activities, and
                also to consider the skills and personal attributes required of staff whose role it is to
                implement them. Initially the unit explores the wide range of creative and therapeutic
                activities appropriate to users of different health and social care settings. The benefits
                to patients/service users are then considered. you will have the opportunity to plan,
                organise and carry out activities in health or social care settings, and will gain

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                knowledge about factors that influence the choice of activities for patients/service

                Learning outcomes
                On completion of this unit you should:
                Have Investigated different creative and therapeutic activities appropriate to users
                of different health and social care setting
               Explored the potential benefits of creative and therapeutic activities for
                patients/service users
               Examined aspects of health and safety legislation, regulations and codes of
                practice relevant to the implementation of creative and therapeutic activities.

Unit 9 - The Impact of Diet on Health
               It is important that you know and understanding of the dietary needs of individuals,
               the importance of a balanced diet, and the effects of diet on health.
               You will consider the dietary needs of individuals at different life stages, including
               during pregnancy and breastfeeding. The components of a balanced diet will be
               considered, and the effects on the health of individuals if the diet is not balanced.
               The specific dietary needs of two patients/service users with different conditions will
               be investigated, and a two-day diet plan produced to meet these needs. You will also
               study food safety and food hygiene.
               Learning outcomes
               On completion of this unit you should:
     Understand the dietary needs of individuals at different life stages
     Understand the effects of unbalanced diets on the health of individuals
     Know how to investigate specific dietary needs of patients/service users
     Be able to apply the principles of food safety and hygiene.

                Further information can be found on the Programme and Assessment Plan.

Support in the acquisition of key skills
                There is an increasing demand for general skills in the workplace. Because of this you will be
                given the opportunity to improve your key skills in the areas of Communication, Application
                of Number, and Information Technology. Key Skills are delivered at Level 1 and Level 2 and
                you will be supported in working towards these qualifications, or alternatives, as appropriate.
                Key Skills assessment is by portfolio and a short externally assessed test.

                You will be expected to complete key skill level 2 in Communications, Application of
                Number and Improving Own Learning and Performance

Tutorial support
                The programme leader will allocate to you a personal tutor. Tutorials are held on a weekly
                basis and provide the opportunity for you to meet your personal tutor on both an individual
                basis and as a member of a tutorial group. Tutorial activities will provide you with the
                opportunity to monitor and review your progress on the programme and to benefit from the
                guidance of your tutor. Your tutorial is an essential part of your programme and it is provided
                to help you be successful in your studies.

Use of the Learning Resources Centre
                Some of your programme of study will be delivered in the Library, Learning Centre or another
                learning resource area. The College provides these facilities to support you in developing your
                own skills in using learning resources. You will be expected to study using a variety of
                resources, including books, magazines and electronic activities. The aim is to help you achieve
                the learning outcomes of your main qualification aim. Use of the facilities is a requirement, so

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              there will be an induction to the Library and Learning Centre very early on in the academic
              year. Library and Learning Resource Centre staff are always ready to give you help.

The opportunity to achieve additional qualifications
              In addition to your main programme of study you may be expected to undertake additional
              related qualifications, chosen to enhance your progression opportunities from the programme.

              There may be further opportunities for additional study, as listed below. If you are thinking
              about taking any of these qualifications you should discuss this with the programme leader at
              the earliest chance.

                               Appointed Person First Aid Certificate

Learning support
              The College is concerned that you have every opportunity to be successful in your studies.
              You may be assessed as having learning needs that require support additional to that normally
              provided within the programme. If this is the case, this support will be offered to you in the
              most effective form available. You will be fully consulted on any arrangements for learning
              support that might be proposed and you will be advised on how best to employ them.

Careers guidance and planning
              To assist you in getting the most from your time at the College and to help you plan for the
              future, your personal tutor will talk with you regularly during tutorial sessions. You can get
              more specialised careers advice by making an appointment to see a careers adviser through the
              Student Services Centre.

Opportunities to participate in the Community Campus programme
               You have the opportunity to take part in activities other than those associated with your
               programme of study. Student Liaison Officers, in association with the Student Councils,
               organize the Community Campus programme in addition to a variety of exciting activities and

Opportunities to have your voice heard and to make a contribution
               You will be provided with opportunities to offer feedback on many aspects of life at College,
               and get involved in the management of your college experience. These opportunities will
               involve questionnaires, focus groups, course forums and college management groups. Your
               views will be sought on matters relating to teaching and learning on your programme of study
               and their improvement

The opportunity to work and study in an environment free from discrimination and bullying
               To secure this opportunity for all, you are required to observe the Code of Conduct. The Code
               of Conduct is detailed in the College Handbook.

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5 Programme assessment

               The assessment procedures that apply to this programme of study meet the requirements of the
               awarding body and are subject to the provisions of the College Assessment Code of Practice.
               A statement of your entitlements under the Code of Practice is provided in the College
               Handbook and on Signpost.

               The BTEC First Diploma qualification is made up of 6 units of study. Assessment is by unit of

Assessment schedule
               Please refer to the Programme and Assessment Plan (Appendix 1) for information about
               assessment item titles and assessment start and hand in dates.

6 Assessment Regulations: what you need to know

What is assessment?
               Assessment is the measurement of students' achievement against agreed and openly stated
               national criteria and standards.

How will I be assessed on this course?
               All of the units will be assessed by assessors appointed by the College who will usually be
               members of the Programme Team. Units will normally be assessed through the submission of
               a portfolio of evidence. The completion of a unit portfolio will require you to undertake one or
               more assignment tasks. You will be provided with a deadline for the final submission of the
               unit portfolio and with other deadlines for the purposes of formative assessment. Formative
               assessment deadlines will require you to submit the portfolio as ‘work in progress’ or to
               submit individual assignment tasks on particular dates for review and feedback.

What is an external test?
               This is where your knowledge and skills are tested by an examination or an assignment which
               is set, marked and graded by the Awarding Body.

What is an assignment?
               An assignment is a task or series of tasks that covers all or some of the requirements of a unit
               of study. It may also provide evidence for some requirements of another unit or for a Key Skill

What is an Assignment/Assessment Front Sheet?
               An Assignment Front Sheet accompanies and identifies all work submitted for Internal
               Assessment. On submission of an assignment or whole portfolio you will attach the
               Assignment Front Sheet and provide information on how you believe you got on with the task.
               You will be asked to confirm that you are submitting your own work. When the work is
               returned to you the Assignment Front Sheet will be completed with feedback from the assessor
               on your performance.

How do I submit an Assignment?
               All assignments should be signed in at reception before the agreed deadline. This provides
               proof of submission and a record of when it was collected by the assessor. At Salisbury please
               hand your work to your tutor.

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How will my work be graded?

               Your work will be assessed in terms of four grade categories. The four grade categories are :
               Below Pass , Pass, Merit and Distinction.

               Your work will be graded according to the grading criteria specified for the unit of study to
               which the work relates. Each unit will be graded separately. The Assessment Front Sheet will
               provide you with guidance on the assessment criteria that apply to each unit of study.
               For each unit grades are converted into points scores from 0 to 6.
               Pass is 2 points,
               Merit is 4 points,
               Distinction is 6 points.

How soon can I expect my work to be returned to me?
               Return of normally submitted work complies with the College Assessment Code of Practice.
               This means that it should be returned with written feedback, usually within a three-week

What is an assessment recommendation?
               The grades awarded to internally assessed units of study are provisional, and are therefore
               called assessment recommendations, until they are confirmed by the Programme Quality
               Improvement Board for the programme and approved by the Awarding Body through a
               process of external assessment standards moderation. The Board is chaired by the Programme
               Area Manager or Assistant Programme Area Manager, and includes the programme team.

               The Quality Improvement Board meets regularly to review individual student progress. The
               Chair of the Board will write to you within seven working days after the end of year meetings
               to inform you of decisions that may affect your achievement of qualifications

               If the Programme Quality Improvement Board decides that you have not passed a unit, you
               will have the right to appeal against that decision of the Board.

What should I do if an assessment is Below Pass or if I fail an external test or wish to
resubmit an assignment portfolio?
               You will find that submitted work will be referred for further attention when it fails to meet
               the assessment requirements. A referral provides you with the opportunity to address short-
               comings in the work and to provide a resubmission. In these circumstances you will be
               permitted one resubmission only prior to external assessment standards moderation.

What is Assessment Standards Moderation/Internal and External Verification?
               Assessment standards moderation is employed by the Awarding Body to ensure that all
               assessment decisions match national standards. Representatives of the Awarding Body will
               examine a sample of student portfolios relating to internally assessed units of study to confirm
               that the standards applied by the College assessors and the Programme Quality Improvement
               Board comply with national standards. This usually occurs at the end of the programme. It is
               referred to as external assessment standards moderation.

               The College’s Assessment Code of Practice requires that internal assessors on this programme
               periodically meet to moderate and compare standards of marking to ensure consistency in
               grading. This is known as internal assessment standards moderation.

Are there any requirements relating to the storage of assessed work?
               As a student you are responsible for ensuring that your work is stored safely. It is likely that,
               from time to time, you will be required to bring it forward for assessment standards
               moderation and display purposes. You can store your material in a filing cabinet in room

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How do I request a review of an assessment recommendation?
              You may request the review of an assessment recommendation (see the section above on What
              is an assessment recommendation) relating to a specific assessed assignment task. Your
              request should be submitted in writing to the Programme Leader within seven working days of
              the recommendation being communicated to you and you should outline the reasons why the
              review is being sought. The Programme Leader or his or her nominee will examine the work
              in question and review the recommended grade. The Programme Leader will confirm or revise
              the recommended grade. The Programme Leader will communicate this decision to you in
              writing within ten working days of the date on which the review was requested. There can be
              no further review of an assessment recommendation.

In which circumstances can I appeal against the decision of a Quality Improvement Board?
              Any appeal must be submitted in writing to the Vice Principal within seven working days of
              the Quality Improvement Board’s decision being sent to you.

              To challenge the decision of the Quality Improvement Board, you must have evidence to
              support your appeal. You will need to discuss this in detail with your lecturer or the
              Programme leader. You must show that:

                     the assessment procedures have not been carried out properly
                     you have further relevant evidence (for example a medical condition you were unable
                       to divulge before the Quality Improvement Board meeting) which was not available at
                       the time of the Board’s decision
                     that there is evidence of prejudice or bias on the part of one or more of the Assessors.

              You cannot challenge the academic judgement exercised by the Assessor and confirmed
              through assessment standards verification or moderation procedures.

              If you lodge an appeal (by written request to the Vice Principal Quality and Students) this will
              result in a process that includes an Appeals Panel reviewing the decision of the Quality
              Improvement Board. The Appeals Panel will decide whether the assessment decision should
              stand or be reviewed by the Quality Improvement Board. Should the latter happen, the
              decision of the re-convened Quality Improvement Board is final.

What is an Assessment Deadline and why is it important?
               A deadline will be set for each piece of work or assessment. It is very important that you keep
               to your deadlines. If you are absent when an assignment is due, you should try to make
               arrangements to ensure that it is submitted on time. You must contact your tutor to explain the
               situation and to discuss whether an extension is appropriate. . This will only be agreed in
               exceptional circumstances.

How do I request an extension to an Assessment Deadline?
              Your lecturer may agree to an extension beyond an assessment deadline if there are good
              reasons for the decision, such as illness.

              To request an extension, you must contact the subject lecturer before the deadline date and....

                       fill in a Request for an Extension Form (example in Appendix 3)
                       ask the lecturer to sign it
                       attach the form to the assessment when you hand it in

What happens if I miss a deadline or if my performance is consistently poor?
               If you miss a deadline you relinquish the right to have the work assessed. This situation can
               only be reviewed by a decision of the Programme Quality Improvement Board. Acceptance of
               the work for assessment may be permitted if you have agreed to be subject to the terms of an
               Learner Review Action Plan (LRAP). An LRAP is designed to assist you to retrieve your
               situation on the programme and to get your progress back on track. If, however, you fail to

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               comply with an LRAP you may be asked to leave the programme. Similarly if your
               performance is consistently poor you may find yourself subject to the terms of an LRAP. An
               LRAP form is provided as Appendix 4 for your reference.

What is an Assessment Offence and will I be penalised if I commit an offence?’
               You will be penalised if you present work for assessment that is, in whole or part, not your
               own. Attempts to deceive assessors in this way have the potential to devalue the qualification
               that you are working towards. Assessment malpractice could include any of the following,
               although the list is not exhaustive. Any deliberate attempt to undermine the assessment
               process will result in investigation and potential (serious) subsequent action.
                plagiarism (see below)
                collusion by working collaboratively with other students to produce work that is
                    submitted as individual work.
                impersonation by pretending to be someone else in order to produce the work for
                    another or arranging for another to take one's place in an assessment/examination/test
                    fabrication of results and/or evidence
                    failing to abide by the instructions or advice of an assessor, a supervisor, an invigilator,
                     or conditions in relation to the assessment/examination/test rules, regulations and
                    misuse of assessment/examination material
                    introduction and/or use of unauthorized material contra to the requirements of supervised
                     assessment/examination/test conditions, for example: notes, study guides, personal
                     organizers, calculators, dictionaries (when prohibited), personal stereos, mobile phones
                     or other similar electronic devices
                    obtaining, receiving, exchanging or passing on information which could be
                     assessment/examination/test related (or the attempt to) by means of talking or written
                     papers/notes during supervised assessment/examination/test conditions
                    behaving in such a way as to undermine the integrity of the assessment/examination/test
                    the alteration of any results document, including certificates
                 cheating to gain an unfair advantage.
               Plagiarism is a form of cheating that takes place when a student includes the work or ideas of
               other people in the work that they submit and suggest that this is all their own work. This
               includes passages or diagrams from books and articles, material from the internet, and work
               copied from other students.

               How can I avoid plagiarism?

               Work produced by someone else may be summarised or repeated providing it is referenced to
               the original author. As well as text, work such as diagrams, maps and charts must also be
               acknowledged. In addition to the use of quotation marks when quoting from other sources,
               full reference for both quotes and summaries of published material must be given. All
               references should then be included in a bibliography at the end of the piece of work. A
               member of the Programme Team will advise you on how to reference source material

               What happens if I commit an Assessment Offence?

               If there is any evidence of assessment malpractice including plagiarism you will find that the
               assessment will be referred to the Quality Improvement Board with a Fail recommendation.
               The Board will determine the extent of the assessment offence and the severity of the penalty.
               In determining the penalty the Board will give consideration to the extent of the plagiarism
               and the extent to which you intended to deceive assessors. A first or minor offence early in a
               student’s college career will result in the Board referring the assessment with the student being
               required to resubmit the assignment. Subsequent or serious offences will result in the Board
               confirming the Fail recommendation and withholding the opportunity for the student to
               resubmit the assessment.

               What should I remember?

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               In your written assessment work
                      Always credit clearly any source from whom/which you are reproducing information,
                   data or results,
                      Always use quotation marks when you quote someone else's work, and give the exact
                   source of the quotation
                      Always provide a bibliography where you list all the books and articles from which
                   you have borrowed ideas, passages of text, quotations, data, or diagrams.
                      If you aren't sure, ask your tutor for advice
               In your practical work
                       Always submit your own work

               Where plagiarism results from evident misuse of computer facilities, the students will be
               adjudged to have contravened the College IT Code of Practice, and this will be recorded in
               their file.

Do I have to pass all units to achieve the main qualification?
               Yes. To gain a pass overall you must pass all units. In order to gain higher grades in each unit
               you must achieve the higher grade in all of the assessment criteria for that unit.

How will my final qualification be graded?
               To achieve an overall Pass for the qualification you would normally be expected to achieve a
               minimum score of 12 points. You have to have submitted work for assessment for each unit.
               You can compensate for a below pass score in one unit by getting a better than pass score in
               other units. Your programme leader will provide you with more detail of the overall grade
               boundaries, i.e. how many points are required for a Merit or Distinction.

7 Attendance
Timetable information
               We expect your attendance to be 100%. Full attendance is essential for you to be able to fulfil
               all the objectives of the course. You are advised to not arrange holidays during term time.
               If you are absent when an assignment is due, you must contact your tutor to discuss whether
               an extension is appropriate. Extensions are not given automatically if you are absent.

               Information on College terms and dates can be found in the Student Handbook and here.

               The normal College day is from 9.00 a.m. to 4.30 p.m. and the normal College week is from
               [Monday to Friday ] inclusive.

               Your daily timetable will be given to you by your Programme Leader in induction week.

               Note that timetable arrangements may change from term to term.

               You are expected to attend all classes and to arrive on time

What do I do if I am ill or an emergency occurs?
               You should telephone or e-mail your tutor before 9:30am to explain why you will not be at
               college. He/she will then inform other members of the programme team.

What do I do if I know I will not be able to attend college on a certain day?
               If you have an appointment, such as a driving test, that cannot be made outside college hours
               you should inform your tutor, in writing, so that he/she can inform the programme team. EMA
               students should also inform the EMA Officer.

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8 Employer and parent/guardian involvement
Communication with parents/guardians or employers
               The College recognises that, in many cases, students are supported by their parents and/or their
               employers whilst at College. If you are under 18 you are asked to confirm that we can
               communicate with your parent/guardian on the enrolment form. We welcome their full
               involvement in your programme of study and will communicate with them regularly.

                        Your parents will be invited in to the College to meet your personal tutor - We will
                         invite your parents to the College to meet your personal tutor in October (year one and
                         one year programmes) and in December for students on year two of their programme.
                         Your parents will be given a copy of your timetable and assessment schedule.
                        You will receive a formal report on your progress (December and May/June for year
                         two students) and January and June for year one/one year students. Your personal
                         tutor will discuss this with you prior to it being sent out.

                        We welcome phone calls or visits by prior appointment from your parents or guardians
                         at any time if they wish to talk over issues with us.

                        Equally, your personal tutor may contact your parents if there is some concern to be
                         discussed with them but the tutor will tell you that they plan to do this..

               If you are sponsored by an employer, the Programme Leader will provide your employer with
               your timetable, assessment programme and regular reports on your attendance and progress.

9 Progression opportunities directly from the programme
Further study and qualifications
               First Diploma in Health and Social Care prepares you for progression onto the National
               Diploma in Health and Social Care or for the workplace.
               For progression onto level 3 you need to have a Merit/Distinction at level 2 and either GCSE
               English grade C or level 2 Communication Key/Functional Skill. Progression is also subject
               to a satisfactory reference and interview.

Getting into employment
               There are job opportunities available in the local area. If you intend to seek related
               employment you must be aware that the market place is competitive.

               You may find that on-programme work experience is an ideal way of getting in touch with
               prospective employers and may lead to job offers at the end of your course.

               Your personal tutor will encourage you to practise the essential skills required by employers,
               such as presentation and information technology skills. You can also get professional careers
               advice at the College.

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10 Other programmed activities

        Trips may be organised depending on programme curriculum and local opportunities.

11 Vocational experience (work placements, work experience, practice
                Work placement is an essential part of the programme structure and assessment. A minimum
                of 60 hours must be completed. You will go to work placement one day a week. You are
                expected to complete two different settings.
                Placements are organised by the college and where possible they are arranged in your local
                area. A member of the teaching team will also visit you on placement.
                You are expected to use placement experience in your assignment work. It also forms a large
                part of the assessment for unit 3.
                An essential requirement for work experience is a Criminal Records Bureau disclosure and
                work experience cannot be started until this form has been completed and checked.

12 What else you need to know

eStudy, the Internet and e-mail
                As a student at the College you will be provided with access to eStudy (the College’s virtual
                learning environment), the Internet and e-mail. You must use these facilities in legal, mature
                and responsible ways.
                Students found to be misusing these facilities may have them taken away and be subject to
                disciplinary procedures. Please refer to the ILT Code of Practice.

Recommended reading
                There is a required textbook for the Programme.
                You are encouraged to read about health and social care issues in the press, in
                magazines and on the Internet. You must keep yourself generally well informed by
                reading and keeping up to date about current affairs and cultural and political issues.

                There is a comprehensive induction into using information sources at the beginning of
                the Programme, but you can help yourself by reading newspaper articles, art
                magazines and watching television programmes about art and design. You should
                also keep yourself informed about general issues and concerns in the news.
                You will find further information about library services on Signpost.

                Most materials costs are met by the College. However you must be prepared to cover some
                minor costs, including:
                    Writing materials such as paper, ring binders, files, plastic pockets, notebook, diary
                       and pens.
                    Memory stick or for use with computers
                    A photocopying card (can be purchased at College for a small charge)

                If you think you will have difficulty meeting any of these costs, please refer to the College
                Handbook for advice about funds available.

Health & Safety
                Matters regarding your Health & Safety, including your responsibilities as a student of
                Wiltshire College, are included within the College Handbook

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13 Programme review & evaluation and your input (the student voice)
Students’ evaluation of Programme and students’ forum
               You will be asked to provide feedback on the course periodically. This information together
               with feedback from the staff and employers will be used to ensure that the course is managed

               Two student representatives will be elected from each tutor group and these representatives
               will take your comments (positive and occasionally negative) firstly to your personal tutor and
               also to the termly programme area student forums. Representatives will also be invited to
               programme team meetings in order that your views are fully taken into account.

               Tutor group representatives can also stand for election as Programme Area representative and
               participate in the Student Councils held every term. Full details of the student representative
               system are available in the College Handbook.

Programme review and evaluation
               The programme team will meet to review the course at the end of the year. Suggestions from
               students and staff will be considered and improvements and changes may be planned for the
               next year.

               You will be informed of resulting decisions and actions

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Appendix 1

Programme and Assessment Plan: 2009-2010

Name of Programme BTEC First Diploma in Health
and Social Care
Course Code SAF6603F0
To be read with the Programme Handbook

This table outlines the important programme events for the academic year 2009/2010.
Further details of each event will be given to you as the course progresses.

  Week               Units Assignments          Residential / Work         Quality         Other key
beginning        Hand out          Hand in         Experience            Improvement    programme dates
    7/9/09                                                                               Induction Week
   14/9/09   Unit 3 task 1
             unit 5 task 1
   21/9/09   Unit 2 task 1
             Unit 1 task 1
   28/9/09   Unit 6 task 1                     Work experience starts
             Unit 7 task 1                     Wednesday

   5/10/09                     Unit 5 task 1   Wednesday

  12/10/09   Unit 5 task 2     Unit 3 task 1   Wednesday                14/10/09
  19/10/09                                     Block placement                           Stop the Tracks
                                                                                       College Development
                                                                                        Day Friday 23/10/09
  26/10/09                                                                                   Half-term

   2/11/09                     Unit 7 task 1   Wednesday

   9/11/09   Unit 7 task 2     Unit 1 task 1   Wednesday

  16/11/09   unit 1 task 2     Unit 5 task 2   Wednesday

  23/11/09   unit 5 task 3     Unit 2 task 1   Wednesday

  30/11/09   Unit 2 task 2     Unit 6 task 1   Wednesday                2/12/09
   7/12/09   Unit 6 task 2                     Wednesday

  14/12/09                                     Wednesday                               Stop the Tracks Week End
                                                                                               of term:
                                                                                       Thursday 17/12/09
                                                                                       College Development
                                                                                       Day Friday 18/12/09
  21/12/09                                                                               Christmas break
  28/12/09                                                                               Christmas break
    4/1/10                                     Wednesday                               Start of Spring term:
                                                                                           Weds 4/1/10
   11/1/10                     Unit 1 task 2   Wednesday

   18/1/10   Unit 1 task 3     Unit 6 task 2   Wednesday

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   25/1/10    Unit 6 task 3      Unit 2 task 2      Wednesday

     1/2/10   Unit 2 task 3      Unit 5 task 3      Wednesday

     8/2/10                                         Block Placement             College Development
                                                                                   Friday 12/02/10
   15/2/10                                                                            Half- term
   22/2/10    Unit 5 task 3      Unit 7 task 2      Wednesday

     1/3/10   Unit 7 task 3      Unit 1 task 3      Wednesday

     8/3/10   Unit 1 task 4      Unit 6 task 3      Wednesday

   15/3/10    Unit 6 task 4      Unit 2 task 3      Wednesday         17/3/10
   22/3/10    Unit 2 task 4                         Wednesday

   29/3/10                                          Wednesday                     Stop the Tracks
                                                                                 Week . End of term:
                                                                                   Thursday 1/4/10
     5/4/10                                                                         Easter break
   12/4/10                                                                          Easter break
   19/4/10    Unit 3 portfolio   Unit 5 task 3      Wednesday                   Start of Summer
              review task                                                       Term
   26/4/10    Unit 5 task 4                         Wednesday

    *3/5/10                                         Wednesday                   College Development
                                                                                 Day Tuesday 4/5/10
   10/5/10                       Unit 7 task 3      Wednesday         12/5/09
   17/5/10                       Unit 1 task 4      Wednesday

   24/5/10                       Unit 6 task 4      Wednesday                      Stop the Tracks
   *31/5/10                                                                     Half-term
     7/6/10                      Unit 2 task 4
   14/6/10                       Unit 5 task 4
   21/6/10                       Unit 3 portfolio                                Course ends25/6/10
     5/7/10                                                                         End of term:
                                                                                    Friday 9/7/10

* 3 and 31 May 2010 are Bank Holidays

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Appendix 2

Form for requesting an extension to an assignment deadline

Request for Extension to an Assignment Deadline

To be completed by student
Student Name

Personal Tutor

Assessment Title

Programme Unit

Programme Lecturer

Original Deadline

Reason for Extension Request

To be completed by Programme Lecturer
Request granted or not Granted

Agreed Extension Deadline

Programme Lecturer Signature


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Appendix 3

Learner Review Action Plan

Course and learner details
Learner’s name
Course title
Course code
Date of Quality Improvement Board
Date of Quality Improvement Board Review

Learner progress – nature of concern

Recovery plan - actions
The Programme Team will:                                                                          Target date

The Learner will:
1. Maintain full attendance for the duration of the recovery plan.

Guidance notes for learners
Your progress will be reviewed twice a term by the Programme Quality Improvement Board. This process is referred to as
Learner Review. The focus of Learner Review is upon your individual academic performance as you progress through your
programme of study. If your academic progress is unsatisfactory the Board will consider the impact of other factors on your
performance e.g. attendance, the management of deadlines, poor behaviour that has a negative effect upon your learning or
that of your peers, etc. In a situation of poor performance the Board will establish and monitor, through the process of
Learner Review, an Action Plan (Learner Review Action Plan: LRAP) to assist you in recovering your situation. (For
example, if you have failed to meet a deadline for the submission of assessable work you can have this work assessed only
as a specific provision of an LRAP). If you fail to comply with the provisions of an LRAP and your performance continues to
fall below the standards required by the programme you may be required to leave the programme on academic grounds.

This procedure has been established to assist you in managing your studies and to be successful on your programme. You
will be expected to sign that you accept the LRAP. Your progress against the LRAP will be monitored at the next
Programme Quality Improvement Board.

                              Signature of Learner                              Signature of Programme Leader

                              Signature ___________________________             Signature ____________________________
                              Date                                              Date

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