Get documents about "manic monsters ltd
Document Sample
Manic monsters ltd
customer survey
Manic Monsters are looking at ways of improving and complementing our present service. To do this, we
would like to know what you would like improved or developed. To help us understand your needs we
have compiled a survey for you to answer.
All completed surveys will be entered into a prize draw. The prizes are as follows;
st
1 prize: 3 month Family Membership (max 4 Children & 2 Adults)
10 runners up: 1 Family voucher for a 2 hour session
th
The closing date for the surveys to be returned is 20 March 2009.
Currently using Child Care
1. Do you currently use paid childcare Yes No
(If “No” please go to question 8)
2. Do you use paid childcare because You work Other
If “other”, please specify:……………………………………………………………
3. How many children are in childcare 1 2 3 More
4. What type of care do you use Nursery Childminder
Au Pair Nanny
5. How much do you pay for a half day session (optional) £………..
6. What do you consider a fair price per hour £………..
7. How many half day sessions of childcare a week do your children use
1 2 3 4 5
6 7 8 9 10
Not Currently using Childcare
8. Would you consider using childcare if it were available, in order to;
Remain in work Return to work
Other reason Not at all
9. If you would like to use childcare, what is preventing you?
……………………………………………………………………………………………………………
10. If you were interested in using childcare, which would you consider using?
Nursery Childminder
Au Pair Nanny
11. Would you consider using a Day Nursery at Manic Monsters? Yes No
12. What would you prefer Half day Whole day
13. How many half days would you use? 1-2 3-4 5-6 7-8 9-10
14. How many children would use manic Monsters Nursery? 1 2 3 More
15. What age range would you require? 0-18m 18m-2yr 2-3yr 3-5yr
16. How much would you be willing to pay per hour at Manic Monsters Nursery: £………..
17. What opening & Closing times would you require? 7.30am 5.30pm
8.30am 6.30pm
Later Later
Manic monsters ltd
customer survey
Holiday Club
18. Would you consider using a holiday club at manic Monsters Yes No
19. What holiday would you consider using Feb Easter Summer
Oct Christmas
20. How many sessions would you use ½ Day 1Day 2-3Day
1wk 2wk
21. What activities would you like to see in the club Free play Chess/draughts club
Bread/biscuit/pizza club Ball games Craft
Other………………………………………………..
After School Club
22. Would you consider using an after school club at Manic Monsters Yes No
23. Which school do your children attend ………………………………….
24. How many days a week would you use the club 1 2 3 4 5
25. Would you require the care from 3.30-5.30pm 3.30-6.30pm
26. What transport would you use Your own arrangement Taxi
Service from Manic Monsters
27. If Manic Monsters provided transport from school to us, what do you consider a fare price £………
28. Would you require an evening meal to be provided Yes No
29. What activities would you like us to provide Free Play Homework club Craft
Ball games Chess/Draughts club
Quiet zone(for own time such as reading, gaming)
Other Suggestions………………………………………….
30. Do you have any other comments or suggestions not covered in the survey. Please attach
another sheet if necessary.
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………..………………………
……………………………………………………………………………………………………………………..
30. Would you like us to contact you on the following services if they become available
Day Care
Holiday Club
After School Club
If you would like us to enter you in the prize draw or would like to be contacted on the above
information, please leave your Name and contact.
Name……………………………………
Tel……………………………………….
Email……………………………………
Thank you for your time.
Unit 1-4 The Gardiner Business Park, Little Browns Lane, Edenbridge, Kent. TN8 6LH
Telephone: 01732 866115. Email: office@manicm.co.uk. www.manic-monsters.co.uk. Company Registered No. 5577303
Directors: Nicholas Whitley & Rachel Whitley Registered in England
