issue

Document Sample
issue Powered By Docstoc
					ASB Directory of Services

      March 2008
     ISSUE                               EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Anti Social            Early prevention to stop young people (aged Preventions element of the Youth Offending                                            Stockton Borough
Behaviour              8-16yrs) from entering the criminal justice Team
Prevention &           system. Works via referral and gives one on Tel: (01642) 528210
Young People           one support to the individual and family.




Anti Social            The PAYP project is part of Connexions and                    PAYP                                                                Stockton Borough
Behaviour              works with young people at risk of                            (Positive Activities for
Prevention &           involvement in crime or Anti Social                           Young People)
Young People           Behaviour. PAYP operates a referral system                    Tel: (01642) 677600
                       and a caseworker will be assigned to a
                       young person based on the circumstances
                       involved and the type of support required. In
                       addition activities are provided for young
                       people in general during the school holiday
                       periods to reduce crime and anti social
                       behaviour.


Anti Social            Youth work provision part Positive Futures                    Cornerhouse Youth Project                                           Stockton Borough
Behaviour              funded.                                                       Tel: (01642) 868331                                                 and specifically
Prevention &           Centre based or outreach based work                                                                                               funded areas
Young People           engaging with young people to support them
                       generally or to divert from ASB and related
                       issues. Numerous projects and activities for
                       8 – 21years




                                                                                       2
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                                 EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                           CONTACT DETAILS                                          AREA




Animal Related
ASB

Uncontrolled or           The police or the Council Animal Welfare                      Police                                                              Stockton Borough
Dangerous                 section can take charge of animals that are                   Tel: 999 Emergencies
Animals.                  dangerous.                                                    Tel: (01642) 326326 General Reporting
                                                                                        Tel: (01642) 302930 for local Police Officer, this
                          The Animal Welfare section can collect dogs                   call will be answered in Stockton.                                  Stockton Borough
                          that are roaming freely and causing a
                          nuisance or dogs that have been                               Council Animal Welfare
                          abandoned.                                                    Tel: (01642) 526575

Noise from Animals        Environmental Health officers can                                                                                                 Stockton Borough
                          investigate complaints relating to noise
                          nuisance from animals. The landlord may                       Environmental Health
                          also be in a position to take action on                       Tel: (01642) 526575
                          tenancy related grounds.

Cruelty or Neglect        Animal welfare or the RSPCA investigate                                                                                           National
of Animals                cases of neglect or cruelty to animals.
                                                                                        RSPCA
                                                                                        Tel: 08705 555999
Dog Fouling               Reported dog fouling can be removed by the                                                                                        Stockton Borough
                          Care For Your Area team.
                                                                                        Care For Your Area
                                                                                        Tel: (01642) 521959




                                                                                          3
                                                                 Anti Social Behaviour Directory of Services
                  Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                                 EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                           CONTACT DETAILS                                          AREA




Alcohol Related           The police can take action for alcohol related                Police                                                              Stockton Borough
Disorder                  disorder incidents.                                           Tel: 999 Emergencies only
                          The police and ASB Team issue warnings to                      (01642) 326326 General Reporting
                          individuals who consistently cause public                     Tel: (01642) 302930 for local Police Officer, this
                          order nuisance due to excessive                               call will be answered in Stockton.
                          consumption of alcohol.

Sale of Alcohol to        The Council Licensing section can                             Enforcement                                                         Stockton Borough
Minors                    investigate problems associated with alcohol                  Tel: (01642) 528036 / 528439 / 07970 266660
                          related disorder from a licensed public house
                          or club and have the power to revoke                          Licensing
                          licences where appropriate.                                   Tel: (01642) 526558

                          Trading Standards can conduct test-                                                                                               Stockton Borough
                          purchasing operations where there is
                          evidence that alcohol is being sold to minors.
                                                                                        Trading Standards
Street Drinking           Issues relating to street drinking and gang                   Tel: (01642) 526560                                                 Stockton Borough
                          nuisance associated with alcohol can be
                          reported to the police, Enforcement and the                                                                                       Stockton Borough
                          ASB Team                                                      Anti Social Behaviour Team
                                                                                        Tel: (01642) 527615
Alcohol or Cigarette      Private homes that are used for the sale of                   Enforcement                                                         Stockton Borough
Sales from Private        alcohol or cigarettes can be responsible for                  Tel: (01642) 528036 / 528439 / 07970 266660
Dwellings                 anti social behaviour in an area, activities of
                          this nature can be reported to the landlord,                  Customs and Excise
                          the police, or the ASB Team to investigate.                   Tel: 0800 595000
                          Customs and excise also investigate this
                          issue and can seize goods or prosecute
                          individuals.


                                                                                          4
                                                                 Anti Social Behaviour Directory of Services
                  Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                               EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                         CONTACT DETAILS                                          AREA




Anti Social
Behaviour

Throwing missiles       If the issues are serious and require an                      Police                                                              Stockton Borough
                        immediate response contact the police,                        Tel: 999 Emergencies
Preventing access       PCSOs or Enforcement. For non-urgent                          Tel: (01642) 326326 General reporting
to amenities or         situations please report to the Anti Social                   Tel: (01642) 302930 for local Police Officer, this
communal areas          Behaviour Team and the landlord if                            call will be answered in Stockton.                                  Stockton Borough
                        appropriate.
Gang nuisance
                                                                                      PCSO‟s                                                              Stockton Borough
Fighting                                                                              Tel: (01642) 326326

Spitting at people                                                                    Anti Social Behaviour Team                                          Stockton Borough
                                                                                      Tel: (01642) 527615
See also
Harassment                                                                            Enforcement
Damage/Vandalism                                                                      Tel: (01642) 528036 / 528439 / 07970 266660

                                                                                      Landlord (see page 23)




                                                                                        5
                                                               Anti Social Behaviour Directory of Services
                Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
     ISSUE                             EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                      CONTACT DETAILS                                          AREA




Ball Games           Problems associated with general ball Landlord                                                                                    Stockton Borough
                     games can be reported to the landlord who (See page 23)
                     may speak to the parties involved to try to
                     resolve the issue.

                     The anti social behaviour team do not                         For further information or to receive a leaflet Stockton Borough
                     generally deal with complaints of this nature                 „Problems with ball games – what you can do‟,
                     unless ball games are deliberately used to                    contact:
                     target, cause damage to property or to                        Anti Social Behaviour Team
                     harass or intimidate neighbours.                              Tel: (01642) 527615

                     UNITE mediation service is available to                                                                                           UNITE provide
                     assist with ball game issues and will accept UNITE (mediation service)                                                            services throughout
                     referrals from any source, however both Tel: (01642) 311633 / 327583 ext 286                                                      the region.
                     parties involved must be willing to meet to try
                     to resolve the problem.



Begging              The police deal with nuisance associated                      Police                                                              Stockton Borough
                     with begging and can arrest or move on                        Tel: 999 Emergencies
                     individuals. If the behaviour is by a specific                Tel: (01642) 326326 General Reporting
                     individual operating on a “patch” and causing                 Tel: (01642) 302930 for local Police Officer, this
                     harassment alarm or distress to members of                    call will be answered in Stockton.                                  Stockton Borough
                     the public the ASB Team may also be able
                     to investigate.
                                                                                   Anti Social Behaviour Team
                                                                                   Tel: (01642) 527615




                                                                                     6
                                                            Anti Social Behaviour Directory of Services
             Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                              EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Damage and             If you have witnessed the incident, there is                  Police                                                              Stockton Borough
Vandalism to           damage to personal property or there is a                     Tel: 999 Emergencies
personal or public     danger to the general public report this to the               Tel: (01642) 326326 General Reporting
property such as       police.                                                       Tel: (01642) 302930 for local Police Officer, this
bus shelters/phone                                                                   call will be answered in Stockton.
boxes                  To arrange for “clean up” activities contact                                                                                      Stockton Borough
                       Care For Your Area.

                       Contact The Security Centre to make them CFYA                                                                                     Stockton Borough
                       aware of a problem in the area to enable Tel: (01642) 391959
                       monitoring to take place
                                                                The Security & Surveillance Centre
                                                                Tel: (01642) 528989

Drug and Alcohol       Local support service for young people Young Persons Drug and Alcohol Service                                                     Stockton Borough
Misuse & Young         experiencing problems with drug and alcohol The Corner House
People                 misuse works via referral system.           Tel: (01642) 868331


Drug and Alcohol Advice and support for young people to STASH – Stockton Together Against Substance Stockton Borough
Misuse           make informed choices about lifestyle, under Harm
                 19 years of age                              Tel: 01642 607028
                                                              Fax: 01642 606260


Drugs & Alcohol        Drug Intervention Programme, Treatment Criminal Justice Intervention Team                                                         Stockton Borough
                       support and assistance
                                                              Tel: (01642) 614567




                                                                                       7
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
        ISSUE                             EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                         CONTACT DETAILS                                          AREA




Drugs & Alcohol         Treatment and Support                                         Addictive Behaviour Service (ABS)                                   Stockton Borough
                                                                                      Tel: (01642) 802424

                        Needle Exchange                                               CRI (Crime Reduction Initiative), The High Street Stockton Borough
                                                                                      project, 17 The High Street, Stockton
                                                                                      (01642) 613358


Drugs                   National programme providing information Drugs Action Team (DAT)                                                                  Stockton Borough
                        on initiatives, treatment programmes etc for Tel: (01642) 528474
                        drug users.

                        Advice and assistance to drug users.                          PANIC (Parents and Addicts against Narcotics in Stockton Borough
                                                                                      the Community)
                                                                                      Tel: (01642) 871999
                                                                                      24 hr Helpline 0800 0522050

                        Advice and support to families of drug users.                 BRIDGES project (01642) 605222                                      Stockton Borough


Drugs / Substance Issues relating to drug dealing should be Police
Misuse & Dealing  reported to the police, reports can be made Tel: 999 Emergencies
                  in confidence.                              Tel: 326326 General Reporting
                                                              Tel: (01642) 302930 for local Police Officer, this
                                                              call will be answered in Stockton.




                                                                                        8
                                                               Anti Social Behaviour Directory of Services
                Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                                 EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                           CONTACT DETAILS                                          AREA




Crack Houses              Issues related to drug dealing and the use of Landlord (see page 23)
Dealers / Users           a property for the sale or use of drugs or
                          nuisance caused by visitors can also be
                          reported to the Landlord if known.

                          Issues related to drug dealing and the use of Anti Social Behaviour Team                                                          Stockton Borough
                          a property for the sale or use of drugs or Tel: (01642) 527615
                          nuisance caused by visitors can also be
                          reported to the ASB Team.


Dropped Needles           Care For Your Area can arrange for the Care For Your Area                                                                         Stockton Borough
                          collection of discarded needles.       Tel: (01642) 521959


Domestic Violence         HARBOUR provides a service for people                         HARBOUR                                                             Stockton Borough
                          who have or who are experiencing domestic                     Tel: (01642) 733056
                          violence, offers help and support and can
                          place people in safe accommodation. They
                          offer a counselling service for young people                  HARBOUR Mens Programme
                          and a support group for young people who                      Tel: (01642) 733055
                          have witnessed or experienced domestic
                          violence. A programme for perpetrators of
                          domestic violence is also available.




                                                                                          9
                                                                 Anti Social Behaviour Directory of Services
                  Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                              EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Empty Buildings        Contact Stockton Borough Council:

                       The Private Sector Housing division deal Private Sector Housing division                                                          Stockton Borough
                       with problems associated with empty (01642) 527797
                       domestic premises.

                       The Environmental Health section deal with Environmental Health                                                                   Stockton Borough
                       problems associated with commercial (01642) 526574
                       premises.

                       If the problem relates to structural safety Engineers Section                                                                     Stockton Borough
                       contact the Engineers section               (01642) 526764


Fires               Report to the Fire Brigade                                       Fire Service
requiring immediate                                                                  Tel: 999 Emergencies
attention

Fire Setting           The Fire Setters Intervention Project is run Fire Service                                                                         Stockton Borough
                       by Cleveland Fire Brigade and involves Tel: (01429) 872311
                       courses, home visits and raising awareness
                       on the dangers and consequences of fire
                       setting to identified individuals.

                       A seconded fire officer is available to advise Anti Social Behaviour Team                                                         Stockton Borough
                       or investigate issues involving fire setting. Tel: (01642) 527615
                       Joint ASB team / Fire Service warning letters
                       can be issued to identified individuals prior to
                       enforcement action.



                                                                                      10
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
       ISSUE                                EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                           CONTACT DETAILS                                          AREA




Firearms or Air           Inform the police immediately                                 Police                                                              Stockton Borough
Weapons                                                                                 Tel: 999 Emergencies
                                                                                        Tel: (01642) 326326 General Reporting


Fireworks

Unauthorised sale         Businesses and shops must be licensed to                      Trading Standards                                                   Stockton Borough
of fireworks.             sell fireworks. If you feel a trader is selling               Tel: (01642) 526560
                          fireworks without a licence or is selling                     Police                                                              Stockton Borough
                          goods to under 18s report this to the police                  Tel: 999 Emergencies
                          or trading standards who will investigate.                    Tel: (01642) 326326 General Reporting

Misuse of fireworks       If fireworks are being used inappropriately                   The Security & Surveillance Centre                                  Stockton Borough
as missiles or to         and you have witnessed an incident this can                   Tel: (01642) 528989
threaten or               be reported to the police, the Security Centre                Anti Social Behaviour Team                                          Stockton Borough
intimidate                or the Anti Social Behaviour Team.                            Tel:(01642) 527615

                          If there is a fire report the incident to fire Fire Brigade                                                                       Stockton Borough
                          brigade immediately.                           Tel: 999


Graffiti                  Report issues involving graffiti or fly posting The Security Centre                                                               Stockton Borough
                          to the Enforcement Unit.                        Tel: (01642) 528989

                          Care For Your Area can arrange for the Care For Your Area                                                                         Stockton Borough
                          removal of graffiti.                   Tel: (01642) 521959




                                                                                         11
                                                                 Anti Social Behaviour Directory of Services
                  Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                               EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                         CONTACT DETAILS                                          AREA




Harassment

Groups or               Behaviour that causes harassment alarm or                     Police & PCSO‟S                                                     Stockton Borough
individuals using       distress can be tackled in a number of                        Tel: 999 Emergencies
intimidating            different ways. For serious incidents report                  Tel: (01642) 326326 General Reporting
behaviour or            to the police or PCSOs.                                       Tel: (01642) 302930 for local Police Officer, this
making threats to                                                                     call will be answered in Stockton.
harm persons or         For general disturbances report to the                                                                                            Stockton Borough
property including      Security Centre they can often respond
verbal abuse            quickly and can report details of the incident
(shouting,              to the police and ASB Team who can take Security and Surveillance Centre
swearing)               enforcement action against individuals.        Tel: (01642) 528989


Stalking                Problems of this nature should be reported                                                                                        Stockton Borough
                        to the police. If the issue is part of an
                        ongoing campaign of intimidation and
                        harassment report this to the Anti Social Anti Social Behaviour Team
                        Behaviour Team.                            Tel: (01642) 527615

Threatening phone Report to the police, a report can also be
calls             made to the telephone company who may
                  screen calls or advise the recording of all
                  calls. If the calls are part of an ongoing
                  campaign of intimidation and harassment
                  report this to the Anti Social Behaviour
                  Team.




                                                                                       12
                                                               Anti Social Behaviour Directory of Services
                Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
       ISSUE                             EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Racial Harassment      Issues of racial harassment are taken very                    Police & PCSO‟S                                                     Stockton Borough
                       seriously. Incidents can be reported to the                   Tel: 999 Emergencies
                       police or the council. Reports can also be                    Tel: (01642) 326326 General Reporting
                       made directly to the landlord or the ASB                      Tel: (01642) 302930 for local Police Officer, this
                       Team.                                                         call will be answered in Stockton.

                       Racial harassment can also be reported as                                                                                         Stockton Borough
                       an Offensive Incident (see page 15)

                                                                                     Anti Social Behaviour Team
                                                                                     Tel: (01642) 527615


Littering              The enforcement team can issue fixed Care For Your Area                                               Stockton Borough
                       penalty notices for littering, rubbish dumping, A central line is used to direct all enquiries to the
                       dog fouling, graffiti/fly posting.              appropriate section
                                                                       Tel: (01642) 521959
                       A dedicated fly tipping officer deals with the
                       dumping of waste on public land.

                       Care For Your Area can arrange for rubbish
                       removal




                                                                                      13
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                                EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                          CONTACT DETAILS                                          AREA


Neighbour Disputes

Nuisance and anti        Depending upon the nature of the dispute a Landlord (see page 23)                                                                 Stockton Borough
social behaviour         number of different agencies may be able to
issues                   assist. The landlord may investigate and
                         take action on tenancy related grounds

                         The ASB Team may investigate and take                         Anti Social Behaviour Team                                          Stockton Borough
                         enforcement action or if appropriate, a                       Tel: (01642) 527615
                         referral may be made to the mediation                         UNITE                                                               UNITE provide
                         service UNITE.                                                Tel: (01642) 311633                                                 services throughout
                                                                                                                                                           the region
                         If the dispute is serious and involves threats Police
                         or violence this should be reported to the Tel: 999 Emergencies
                         police.                                        Tel: (01642) 326326 General Reporting
                                                                        Tel: (01642) 302930 for local Police Officer, this
Trees & Hedges           Issues related to high hedges can be call will be answered in Stockton.                                                           Stockton Borough
                         reported to the council planning Department
                         if individual discussions have failed to
                         resolve the issue.                             Council Planning Department
                                                                        Tel: (01642) 526069
Noise Nuisance

Pubs & Clubs             For noise from pubs / clubs the Police can
                         take action at the time of the incident.

                         The Local Authority Licensing section can Police
                         investigate complaints relating to noise Tel: 999 Emergencies
                         nuisance from pubs clubs. The police can Tel: (01642) 326326 General Reporting
                         also take action at the time of the incident.
                                                                       Licensing Section
                                                                       Tel: (01642) 526558

                                                                                        14
                                                                Anti Social Behaviour Directory of Services
                 Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                              EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Private Premises       The Environmental Health section of the Environmental Health noise nuisance section                                               Stockton Borough
                       local authority can investigate complaints of Tel: (01642) 526538
                       internal noise nuisance from private
                       premises and can install monitoring Landlord (see page 23)
                       equipment, issue noise abatement notices
                       and prosecute where appropriate, this may
                       also include the seizure of equipment.


Recurring noise        Report to the police and PCSOs, landlord of Police / PCSO‟s                                                                       Stockton Borough
nuisance problems      the perpetrators or the Anti Social Behaviour 999 Emergencies
in the street          Team.                                         Tel:(01642) 326326 General Reporting
                                                                     Tel: (01642) 302930 for local Police Officer, this
                                                                     call will be answered in Stockton.                                                  Stockton Borough


Offensive Incidents    Offensive behaviour is not acceptable and                     Anti Social Behaviour Team
                       can be any incident which you or any other                    Tel: (01642) 527615
                       person feels to be the result of hate or
                       prejudice based on gender, race, religion,                    Website:
                       disability, age or sexual orientation.    A                   stockton.gov.uk/reportincidents
                       reporting form is available on the Stockton
                       Borough Council website or you can ring the                   Offensive Incidents reporting line
                       dedicated reporting line.                                     Tel: (0800) 0322570




                                                                                      15
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
       ISSUE                              EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                         CONTACT DETAILS                                          AREA




Prostitution,    Kerb Anti Social Behaviour relating to soliciting,                   Police                                                              Stockton Borough
Crawling              loitering, pestering residents, cards left in                   999 Emergencies
                      telephone kiosks and premises used for the                      Tel:(01642) 326326 General Reporting
Soliciting, cards in  purposes of prostitution should be reported                     Tel: (01642) 302930 for local Police Officer, this
phone boxes,          to the police.                                                  call will be answered in Stockton.
loitering pestering
residents


Property used for The landlord is able to take action against                                                                                             Stockton Borough
the purposes of tenants who use premises for illegal or Landlord (see page 23)
prostitution      immoral purposes. Action can also be taken
                  against tenants who cause or let their
                  visitors cause nuisance or anti social
                  behaviour.


                        The Anti Social Behaviour Team can assist                                                                                         Stockton Borough
                        the police with evidence gathering on Anti Social Behaviour Team
                        associated anti social behaviour such as Tel: (01642) 527615
                        nuisance from visitors or propositioning of
                        residents.


Discarded Needles       Care For Your Area can arrange for                                                                                                Stockton Borough
                        discarded needles to be removed.   Care For Your Area
                                                           Tel: (01642) 521959




                                                                                       16
                                                               Anti Social Behaviour Directory of Services
                Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                             EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                       CONTACT DETAILS                                          AREA




Parenting             Support & guidance services offer a wide Partners in Parenting (PIP)                                                              Stockton Borough
                      range of services for parents of young Tel: (01642) 354056
                      people involved in offending behaviour, at
                      risk of involvement in offending behaviour or
                      ASB. PIP encourages parents to join on a
                      voluntary basis or works with parents as a
                      result of a Parenting Order. Home visits,
                      121 work and accredited parenting classes
                      are provided.


Schools & Young The Anti Social Behaviour Team visit Anti Social Behaviour Team                                                                         Stockton Borough
people          schools to raise awareness of the effects of Tel: (01642) 527615
                anti social behaviour and the sanctions that
                can be used to stop it. In conjunction with
                the Youth Offending Service and Stockton
                police the ASB team have produced a DVD
                with young people, covering the effects and
                consequences of anti social behaviour. This
                DVD can be used within schools or with
                community groups and aims to inform on the
                issues, but also to encourage tolerance and
                understanding.

                      Awareness raising in junior schools of the                    Schools Liaison Officer                                             Stockton Borough
                      consequences of offending and anti social                     Community Affairs
                      behaviour on the community and for the                        Stockton Police
                      individual                                                    Tel: (01642) 326326




                                                                                     17
                                                             Anti Social Behaviour Directory of Services
              Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                                EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                          CONTACT DETAILS                                          AREA




Tenancy Issues           Referencing scheme for private landlords Landlord Liaison Scheme                                                                  Stockton Borough
Referencing              and other housing providers to share Based within the ASB Team
                         information on previous housing history with Tel: (01642) 527620
                         an emphasis on tackling Anti Social
                         Behaviour and promotion of community
                         safety. Advice and assistance to landlords
                         on tenancy related issues.


Tenancy Support          Support for vulnerable perpetrators of Anti ASB Support Officer                                                                   Stockton Borough
                         Social Behaviour or at risk of loosing their Tel: (01642) 528750
                         home to help challenge behaviour, promote
                         change and maintain a successful tenancy.


Tenancy Support          Floating Intensive Support                Service      for Stonham Tenancy Support team                                           Stockton Borough
                         vulnerable young adults                                    Tel: (01642) 755900


Truancy / School Enforcement Officers can issue Fixed                                  Enforcement Team                                                    Stockton Borough
Exclusions       Penalty Notices to parents of truanting                               Tel: (01642) 528036 / 528439
                 children.
                 The Thornaby Schools Partnership aims to                              Thornaby Schools Partnership                                        Thornaby
                 identify children about to be excluded from                           Tel: (01642) 647097
                 school and offers interventions to change
                 behaviour.       The programme includes
                 citizenship, peer pressure, bullying, personal
                 safety and ASB.




                                                                                        18
                                                                Anti Social Behaviour Directory of Services
                 Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                                 EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                           CONTACT DETAILS                                          AREA




Vehicle Nuisance

Inconvenient         or Illegal or inconvenient parking and boundary Landlord (see page 23)                                                                 Stockton Borough
Illegal Parking         dispute issues can be referred to the
                        landlord.

                          If the parking is causing an obstruction to a Council Planning Section                                                            Stockton Borough
                          public highway the police or planning section Tel: (01642) 526022
                          of the local authority can assist.

Untaxed vehicles          Untaxed vehicles and abandoned cars can Enforcement Unit                                                                          Stockton Borough
                          be reported to the Enforcement Unit who Tel: (01642) 528036 / 528439 / 07970 266660
Abandoned Cars            work alongside the DVLA and can arrange
                          for vehicles to be removed and for fines to
Car Repairs.              be issued.

                                                                                                                                                            Stockton Borough
Joyriding / Racing        Joyriding, off road motorbikes and nuisance                   Police/PCSO‟s
Cars / off Road           associated with skateboarding or cycling in                   999 Emergencies
Motorcycling /            public spaces should be reported to the                       Tel:(01642) 326326 General Reporting
Cycling or                Police, PCSOs or the enforcement team.                        Tel: (01642) 302930 for local Police Officer, this
Skateboarding on                                                                        call will be answered in Stockton.
paths or public
spaces.
                                                                                        Enforcement Unit
                                                                                        Tel: (01642) 528036 / 528439 / 07970 266660




                                                                                         19
                                                                 Anti Social Behaviour Directory of Services
                  Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
     ISSUE                               EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Young People      & The Youth Offending Service work with The Youth Offending Service                                                                    Stockton Borough
Offending           young people aged from 10 – 18 years who Tel: (01642) 527597
                    have been issued with a final warning or a
                    court    order.    Alongside      supervising
                    community sentencing services can include
                    mentoring, mental health assessment, drugs
                    work, employment training and education,
                    victim awareness, victim offender mediation.


Young      Peoples The Youth Services activities section Youth Services                                                                                  Stockton Borough
Services           provides a broad based programme of Activities Programmes
                   activities for young people taking place Tel: (01642) 527972
                   outside the school day.

                       The      Youth   Services    empowerment Youth Services Empowerment Programme
                       programme helps young people to express Tel: (01642) 527973
                       their views on a variety of issues and
                       actively encourages involvement in initiatives
                       and organisations based within their local
                       community.

                       The Youth Services Inclusion Programme Youth Services Inclusion Programme
                       aims to remove barriers that may stop young Youth Space, Skinner Street, Stockton
                       people accessing mainstream services such Tel: (01642) 527773
                       as education employment and training




                                                                                      20
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
     ISSUE                               EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                        CONTACT DETAILS                                          AREA




Young People           PODS are large containers the size of a PODS                                                                                      Stockton Borough
                       small one room unit that can be sited across Anti Social Behaviour Team
                       the borough.                                 Tel: (01642) 527615

                       The PODs contain sports and computer
                       equipment and are staffed at specific times
                       after school or during school holidays to give
                       young people somewhere to go to engage in
                       organised activities or gain advice or
                       assistance.




                                                                                      21
                                                              Anti Social Behaviour Directory of Services
               Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
      ISSUE                               EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                         CONTACT DETAILS                                          AREA




 The Security & Surveillance Centre                                                            Enforcement Working Hours
24 Hour service      Tel : 01642 528989                                        08:00 – 00:00 362 days a year (Christmas Day, Boxing Day and New Years
                                                                               Day Holidays) During these days contact the Security Centre Tel: (01642
                                                                               528989)

                                                                                              Supported Housing Schemes
                                                                                   Stonham Housing               Tel: (01642) 755900

Tristar Homes Ltd Area Housing Offices                                                            Housing Associations
Thornaby            Tel: (01642) 527926                                        Places for People Homes            Tel: (01325) 744110
Billingham          Tel: (01642) 527943                                        Endeavour Housing Association      Tel: (01642) 796200
Stockton Central    Tel: (01642) 526439                                        Accent North East                  Tel: (01642) 231414
Roseworth           Tel: (01642) 528053                                        Tees Valley Housing Association     Tel: (01642) 261100
Hardwick            Tel: (01642) 527983                                        Home Housing Association            Tel: (0845) 606030


Private Landlords
Please contact your landlord using the details that they have provided you with. If you require assistance to contact a private landlord please
telephone the Landlord Liaison team who may be able to assist. Tel: (01642) 527620.




                                                                                       22
                                                               Anti Social Behaviour Directory of Services
                Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621
ISSUE                             EXPLANATION                                                        AGENCY                                            GEOGRAPHIC
                                                                                                 CONTACT DETAILS                                          AREA



        This Directory of Services will be updated on an annual basis

If you would like information to be added to this document please contact
    Helen Dixon - ASB Case Development Officer Tel: (01642) 528434
                       helen.dixon@stockton.gov.uk

                                                                              Or

                      Anti Social Behaviour Team Tel: (01642) 527615
                                 ASBTeam@stockton.gov.uk




                                                                               23
                                                       Anti Social Behaviour Directory of Services
        Email ASBTeam@stockton.gov.uk. Web Reporting www.Stockton.gov.uk click on request for service icon, log into asb section. Tel: 527615. Fax: 527621

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:13
posted:2/3/2010
language:English
pages:23