Limited Scope Representation aka Unbundled Legal Services

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scope of work template
							    ETHICS

 Limited Scope Representation a/k/a
       Unbundled Legal Services
by Sara Rittman                            by the Legal Services Corporation.           representation in the matter for which
                                           However, better practice dictates that the   the attorney was hired.
   The Supreme Court adopted rule attorney will document the contact and                   Several other rules were amended
changes, effective July 1, 2008, clarify- the services provided, even if a signed       to establish uniformity in relationships
ing the duties and procedures that apply writing is not mandated.                       among attorneys who provide limited
when an attorney provides limited scope       The exception for initial consultations   scope representation, the courts, and
legal services to a client. Although the   will likely be the most commonly used        opposing counsel. One of these rules
adoption of these changes was some- exception to the signed writing require-            is Rule 55.03. If an attorney provides
what controversial, it was common, ment. Paragraph [2] of the comment                   assistance with preparation of plead-
and ethically permissible, for attorneys recognizes that an attorney may provide        ings, that fact may be shown on the
to provide limited scope legal services legal advice during an initial consulta-        pleading without constituting an entry
prior to the adoption of these changes. tion: “The initial consultation ends when       of appearance by the attorney. Rule
However, the previous method by which the lawyer and the client agree that the          55.03(b)(2).
this was accomplished by attorneys, lawyer will or will not undertake the                 These rules specifically provide that 
and the manner in which it was treated representation.”                                 an attorney may enter a limited appear-
by various courts and judges, differed        The requirement of a signed writing       ance. The attorney must specify the
greatly.                                   only applies to limitations on the scope     purpose(s) for which he or she is enter-
   The new version of Rule 4-1.2(c) of the representation in a particular mat-          ing a limited appearance. As a general
makes it clear that the client must give ter. For example, it would apply if the        rule, during the period the limited ap-
“informed consent in a writing signed by attorney agreed only to review pleadings       pearance is in effect, the opposing party
the client.” A sample form is included and other documents to be filed by the           will continue to serve papers on the oth-
in the comment. Attorneys who engage client pro se. It would apply if the at-           erwise self-represented party. However,
in limited scope representation should torney agreed to draft a trust but not to be     the limited appearance attorney may
pay close attention to the written agree- involved in transferring title of property    serve opposing counsel “with a copy of
ment to make sure it spells out what the to fund the trust. It would also apply if      the notice of limited appearance setting
attorney will do and what the attorney the attorney agreed to represent the cli-        forth a time period within which service
will not do. In general, a good fee agree- ent at trial, but not on appeal.             of papers shall be upon the attorney for
ment or engagement letter, for any type       The signed writing requirement            the otherwise self-represented party.”
of representation, will spell out what is would not apply to a situation in which       Rule 44.03(b). Similarly, under Rule
excluded as well as what is included. an attorney agrees to fully represent a           4-1.2(e), the otherwise self-represented
Complete coverage of excluded as well defendant in a damages case but does              party will be treated as unrepresented
as included services is paramount in a not agree to handle a related subrogation        under Rules 4-4.2 and 4-4.3, unless the
limited scope representation fee agree- action. It would not apply if the attorney      limited appearance attorney “provides
ment.                                      agreed to fully defend a client against      other counsel with a written notice of
   The requirement of a signed writing a criminal charge but does not agree             a time period within which other coun-
does not apply to: (1) an initial consul- to handle civil litigation arising from       sel shall communicate only with the
tation, (2) pro bono services provided the same facts. Malpractice and other            lawyer of the party who is otherwise
through a non-profit organization, a concerns make it advisable to exclude              self-represented.”
court-annexed program, a bar associa- the other actions in writing, but Rule               Withdrawal is automatic once the lim-
tion, or an accredited law school, or (3) 4-1.2 would not require a signed writ-        ited appearance attorney “has fulfilled 
services  provided  by  a  not-for-profit  ten agreement. In these situations, the
organization funded in whole or in part attorney is not limiting the scope of the                      (Continued on page 24)


   20                                         Precedent Summer 2008
                                                                                                             ETHICS

            Trust Account Recordkeeping:
               What You Need to Know
                 to Stay Out of Trouble
By Nancy L. Ripperger                         and  other  fiduciary  accounts  such  as    • promptly pay the client/third party 
                                              those maintained for estates, guardian- his or her funds;
   Attorneys frequently hold client or        ships and trusts.                               •  upon  request  by  the  client/third 
third party money in trust. This is a                                                       party, promptly provide an accounting
profound responsibility upon the part         WHO SHOULD HAVE A TRUST of funds held in trust;
of an attorney; however, many attorneys       ACCOUNT?                                        • separate funds if there is a dispute 
do not take the time to ensure that their        Every Missouri attorney who is in between the client and a third party
practices and procedures are adequate         private practice should maintain a trust about the ownership of the funds and
for protecting client/third party funds.      account if the attorney holds funds for a promptly distribute all portions of the
This is a huge mistake, as an attorney        client or third party. This would include, funds which are not in dispute; and
can suffer dire consequences if the           but not be limited to: (a) attorneys who   •  maintain  complete  trust  account 
attorney fails to take appropriate safe-      collect advance fees,4 (b) attorneys records for five years after the represen-
guards.                                       who collect court costs from clients, (c) tation ends or from the last disbursement
   Rule 4-1.15 addresses an attorney’s        attorneys who collect court fines from  of funds whichever occurs later.
duties when holding client/third party        the client, and (d) attorneys who receive
money in trust. The Supreme Court             settlement proceeds.                          WHAT CONSTITUTES “COMPLETE
of Missouri imposes harsh discipline                                                        TRUST ACCOUNT RECORDS”?
against attorneys who violate Rule            HOW SHOULD A TRUST                               Most of the requirements of Rule
4-1.15. The Court often disbars at-           ACCOUNT BE TITLED?                            4-1.15 are self-explanatory, except for
torneys who convert client money.1               Rule 4-1.15 requires that the trust ac- the requirement that the attorney main-
Moreover, the Court has noted on sev-         count be specifically designated “Client  tain “complete trust account records.”
eral occasions that even unintentional        Trust Account” or words of a similar na- The rule fails to detail what the Supreme
mishandling of client funds by an attor-      ture and that the account be maintained Court of Missouri considers “complete
ney can justify disbarment.2 Thus, it is      in the state in which the attorney has his trust account records.” Nevertheless,
crucial that attorneys establish adequate     or her office.5                               the comments to the rule do provide an
practices and procedures regarding their                                                    answer in a round-about way.
client trust accounts.                        WHAT ARE THE BASIC                               The comments state that a lawyer
                                              REQUIREMENTS OF                               should maintain up-to-date trust records
WHAT IS THE PURPOSE OF A                      RULE 4-1.15?                                  in accordance with “generally accepted
TRUST ACCOUNT?                                   What are the primary requirements accounting practice.” The comments
   It is much easier to understand the        of Rule 4-1.15 regarding trust account then cite to the ABA Model Rule On
trust accounting rules if one first consid-   funds? Rule 4-1.15 requires the lawyer Financial Recordkeeping. I suspect
ers the purpose of a trust account. The       to:                                           very few attorneys are familiar with
purpose is to safeguard client and third        •  keep  client/third  party  funds  in  a  “generally accepted accounting prac-
party funds from loss and to avoid even       separate account;                             tice.” However, a review of the ABA
the appearance of impropriety by the            • not commingle the lawyer’s funds  Model Rule on Financial Recordkeep-
lawyer.3 Accordingly, a trust account         with client/third party funds; 6              ing is very helpful in determining what
must be separate from the attorney’s            • promptly notify the client/third party  trust account records an attorney should
personal or business operating account        of the receipt of funds;                      maintain. The model rule requires the

                                                   Precedent Summer 2008                                                     21
     ETHICS
following:                                      The use of computer software for trust        If a mistake is discovered, it should be
   1. receipt and disbursement journals         accounting permits the attorney to         corrected immediately. A brief memo-
which record all deposits and withdraw-         only make one computer entry and the       randum should be prepared noting the
als  from  the  trust  account  specifically    software will enter the information into   error and what was done to correct it.
identifying the date, source and descrip-       the correct ledgers and journals. This     The memo should be retained with the
tion of each item deposited as well as          lessens the chance of errors occurring     reconciliation for later reference in the
the date, payee and purpose of each             and saves a considerable amount of time    event of an audit.12
disbursement;                                   for the attorney. While an attorney can       An attorney who uses a computer pro-
   2. a ledger book showing for each            purchase software specifically designed    gram to maintain his or her trust account
trust client the source of funds, name of       for attorney trust accounting, generic ac- should print and retain, on a monthly ba-
all persons for whom the funds are held,        counting programs such as Quicken or       sis, the trial balance for cash receipts and
the amount of the funds, the amount of          Quickbooks can be modified to provide      disbursements and each client or third
withdrawals and the names of all persons        the necessary trust account records.9      parties’ ledger along with the reconcili-
to whom money is disbursed:                                                                ation reports.13 It is also critical that the
   3. copies of written retainer and com-       HOW DO I RECONCILE MY attorney back up his or her electronic
pensation agreements with clients;              TRUST ACCOUNT RECORDS?                     records on a regular basis. It logically
   4. copies of statements to clients or           Maintaining the records set forth follows that the more activity the attor-
third persons showing the disbursement          above is only the first step in avoiding  ney has in his or her trust account, the
of funds to them or on their behalf;            problems with a client trust account. more often the computer files should be 
   5. copies of bills for legal fees and        Next, the attorney must ensure that the backed up.14 Ideally the records should
expenses delivered to clients;                  trust account records are reconciled on a be backed up on a daily basis.
   6. copies of records showing pay-            regular basis, preferably monthly.10 This
ments to lawyers, investigators, or             involves much more than reconciling a CAN AN ATTORNEY DELEGATE
other persons not in the lawyer’s regular       personal bank account where someone TRUST ACCOUNT BOOKKEEPING
employ;                                         merely compares the bank’s monthly FUNCTIONS?
   7. checkbook and check stubs, bank           statement with their own check register.      The attorney has sole responsibility
statements, pre-numbered cancelled              To reconcile a trust account the attorney for ensuring that his or her trust account
checks, and duplicate deposit slips for         should complete a three-way reconcilia- is in compliance with Rule 4-1.15. This
the trust account;                              tion. The three-way reconciliation ties duty or responsibility cannot be del-
   8. copies of monthly trial balances;7        together all the records and allows the egated.15 That being said, Rule 4-1.15
and                                             attorney to identify mistakes in inter- does not require the attorney to make
   9. copies of documents reasonably            nal accounting records or the bank’s the actual entries in the trust account
necessary for a complete understanding          records.                                   records or even perform the actual trust
of the financial transactions affecting the        To complete a three-way recon- account reconciliations. The attorney’s
trust account. 8                                ciliation the total cash receipts and cash activities can be delegated to staff as
   Maintaining the records recom-               disbursements should be added to the long as the attorney closely reviews the
mended by the ABA is the first step in          beginning cash balance to provide the staff’s work.
ensuring compliance with Rule 4-1.15.           ending cash balance. The ending cash          The need to closely review staff’s
   These records can be kept manually or        balance is then compared to the bank work is very evident when one looks
electronically via some type of account-        statement. In order for the two records at In re Williams, 711 S.W.2d 518 (Mo.
ing software program. If the records are        to match, adjustments must be made for banc 1983). In Williams, a trust account
kept manually, the lawyer must record           items such as outstanding checks and de- check was returned by the bank for insuf-
each trust account transaction a number         posits not credited to the account by the ficient funds.16 The attorney asked the
of different times. For example, for            bank. Finally, and most importantly, the Court to mitigate the level of discipline
a check, the attorney would have to             attorney should total all the individual imposed because the attorney’s wife,
prepare the check, enter the check into         client or third party ledger balances and not the attorney, had handled the trust
the check registry, enter the check in          compare with the ledger balance for the account bookkeeping. The Court did not
the subsidiary client ledger, and enter         trust account.11                           accept the attorney’s argument and held
the check in a disbursement journal.

   22                                              Precedent Summer 2008
                                                                                                                        ETHICS
that it was the attorney’s responsibility            ing account; and                              randomly spot check some deposits and
to review the account and rectify any                  • records of deposits should be suf-        checks with information in the indi-
recordkeeping problems. The Court                    ficiently detailed to identify each item      vidual client files.21
then disbarred the attorney.                         deposited.                                       Seventh, the attorney should re-
                                                        For withdrawals, the attorney should       view the individual client ledgers on a
WHAT SAFEGUARDS SHOULD                               require:                                      monthly basis to ensure that there are no
AN ATTORNEY TAKE WHEN                                  • staff to provide complete documen-        negative balances.
DELEGATING TRUST ACCOUNT                             tation setting forth the reason for the          Finally, the attorney should consider
RECORDKEEPING TO STAFF?                              issuance of a trust account check before      having an annual audit of the trust ac-
   There are many safeguards an attor-               the attorney signs the check;                 count by a certified public accountant, 
ney should take when delegating trust                  •  withdrawals  to  be  made  only  by      especially if there are several people
account recordkeeping to staff. First,               preprinted, numbered checks payable to        in the firm handling trust account mat-
to lessen the risk of theft by staff, non-           a named payee, wire transfers or other        ters.
attorneys should not have signatory                  traceable methods, with no disburse-             The recommendations set forth above
authority over the trust account.17 In               ments made via cash;                          are not necessarily the only precautions
addition, before an attorney signs a trust             •  voided  or  unused  checks  should       an attorney should take when delegating
account check, he or she should always               be periodically reviewed by the               actual trust account bookkeeping to staff
check the balance in the account to en-              attorney;18                                   members. However, these recommen-
sure there are sufficient funds available              •  when  funds  are  transferred  from      dations will go a long way in ensuring
to pay the check. If there are not funds             the trust account to the firm’s operating     the attorney is in compliance with Rule
available, the attorney should investigate           account, the transfer should be done by       4-1.15.22
the matter immediately.                              issuing a check from the trust account
   Second, the attorney should ensure                and depositing it into the operating ac-      CONCLUSION
that the staff person assigned the task              count. Before preparing the check, the           Although many attorneys may feel
of maintaining the trust account records             staff member should require documenta-        that they cannot divert time from the
understands the requirements of Rule                 tion supporting the transfer; and             “practice of law” to oversee the client
4-1.15 and has received proper train-                  • the trust account checkbook should        trust account, it is imperative that they
ing in accounting procedures. If there               be kept under lock and key.                   take the time to oversee their account.
are  sufficient  staff  to  do  so,  it  is  best       Fifth, the attorney should skim the        Failing to properly handle a trust ac-
to split up various portions of the trust            bank statement for unusual transactions,      count can lead to an attorney’s suspen-
account recordkeeping among several                  including copies of cashed checks to          sion or even disbarment. By following
staff members. For example, the staff                ensure they have the proper signature         some fairly simple rules the attorney
member preparing trust account checks                and the checks are endorsed by the ap-        can protect their clients’ interests and
should not be the staff member prepar-               propriate person.19 The attorney should       ensure that their license is not subject to
ing the reconciliations. Splitting the               also ensure that the account did not          discipline for poor trust account record-
duties makes it harder for staff to hide             have a negative balance anytime dur-          keeping and procedures.
discrepancies with the trust account                 ing the month. The review of the bank
recordkeeping.                                       statement should occur before staff has       ENDNOTES
   Third, the attorney should establish              access to the statement. Otherwise, the          1. See In re Mendell¸ 693 S.W.2d 76 (Mo.
explicit written trust account policies                                                            banc 1985).
                                                     potential exists that staff could alter the      2. See In re Williams, 711 S.W.2d 518 (Mo.
and procedures. For deposits, the at-                statement before presenting it to the         banc 1986).
torney should require:                               attorney.                                        3. New York Lawyers’ Fund for Client
  •  deposits  to  be  made  on  a  daily               Sixth, the attorney should require         Protection, A Practical Guide to Attorney Trust
basis;                                                                                             Accounts and Recordkeeping, 152 PLI/NY 119
                                                     the reconciliations to be completed
                                                                                                   (2005).
  • receipts to be deposited intact, i.e.            promptly and the attorney should review          4. It is the Office of Chief Disciplinary
a portion of the deposit should not be               and sign and date his or her review of        Counsel’s position that classifying attorney fees
taken in cash or a portion of the deposit            the reconciliations.20 When reviewing         as “flat fees” or “nonrefundable fees” does not 
should not be deposited into the operat-             the reconciliations, the attorney should      allow the attorney to deposit the entire fee into



                                                          Precedent Summer 2008                                                           23
      ETHICS
his or her operating account upon receipt of the       retrieved July 9, 2008, at http://en.wikipedia.og/        15. In re Williams, 711 S.W.2d 518 (Mo. banc
fees. Rather, the unearned portion of the fee          wiki/Trial_balance.                                     1986).
should be deposited into the trust account and            8. ABA Model Rule On Financial                         16. Id.
then transferred from the trust account to the         Recordkeeping §1 (1983).                                  17. ABA Model Rule On Financial Record-
operating account as earned. Rule 4-1.15(e).              9. The Minnesota Lawyers Professional Re-            keeping § 2.(1)(1983).
   5. Rule 4-1.15(c); effective January 1, 2008,       sponsibility Board and the Minnesota Office of             18. ABA Model Rule On Financial
Rule 4-1.15 began requiring attorneys to maintain      Lawyers Professional Responsibility have devel-         Recordkeeping § 2.(3)(1983).
their trust accounts in an “Interest On Lawyer         oped a website explaining how to set up attorney          19. Susan Lieberum, Practical Approach to
Trust Account” (“IOLTA” ) unless exempted by           trust accounting records on Quicken. The cite           Trust Account Maintenance, 15 No. 4 Acct. &
Rule 4-1.15(i). Rule 4-1.15 also now requires          is http://www.mncourts.gov/lprb/Quicken%20              Fin. Plan. For L. Firms 1 (2002).
IOLTA funds to be deposited with an institution        Basic%202002%20color.htm.                                 20. Id.
paying rates similar to the institution’s non-            10. Reconciling is the process whereby one             21. The Creation, Nurturing And Protection
IOLTA customers. This article does not address         verifies  that  internal  accounting  records  agree    Of Your Firm’s Client Trust Account(s) or “How
any of the IOLTA requirements found in Rule            with the bank statement. Usually adjusting              To Avoid Claims,” 63- Mar. J. Kan. B.A. 19
4-1.15. The reader should refer to Rule 4-1.15         entries must be made for checks that have been          (1994).
for the specific IOLTA requirements.                   issued but have not cleared the bank, deposits            22. For other helpful tips regarding trust
   6. Rule 4-1.15(d) permits a lawyer to deposit       that have not been recorded by the bank yet and         account recordkeeping, please refer to the
his or her own funds into a client trust account       electronic transactions such as bank fees that          Lawyer Trust Funds Handbook developed by
for the sole purpose of paying bank service            have not been entered in the internal accounting        The Missouri Bar. A copy of the handbook can
charges on the account but only in an amount           records.                                                be found on the bar’s website at http://members.
necessary for that purpose. The preferred method          The ABA Model Rule On Financial                      mobar.org/pdfs/practice_resources/iolta.pdf.
of handling bank service fees is to have the bank      Recordkeeping requires quarterly reconciliation
take the trust account fees from the attorney’s        but acknowledges monthly reconciliation is the
operating account.                                     preferred method so that errors can be timely
   7. A trial balance is a worksheet listing the       discovered and corrected. See Comments to
balance of each ledger in two columns, one             the Rule.
for debits and the other for credits. The trial           11. Susan Lieberum, Practical Approach To
balance is prepared  in each  financial period as      Trust Account Maintenance, 15 No. 4 Acct. &
a summary of the activities since the closing of       Fin. Plan. For L. Firms 1 (2002).
                                                                                                                             Nancy L. Ripperger
the previous ledger. The total of the debit side          12. Id.                                                            is staff counsel for
should always equal the total of the credit side.         13. Appendix 1 to the Minnesota Rules of                           the Office of Chief
The trial balance serves as a tool to detect errors,   Professional Conduct – Maintenance of Books                           Disciplinary Counsel in
which may have occurred during the double-entry        and Records § 7 (2008).
                                                                                                                             Jefferson City.
system of the ledger. Trial Balance, Wikipedia,           14. Id.




Limited Scope (from page 21)                 At the same time these rules were                                 to Rule 4-1.2 on June 23, 2008. The
                                           adopted, the Supreme Court adopted                                  most recent revisions are not in the
 the duties as set forth in the notice and Rule 88.09, which applies to the related                            bound version or the May 15, 2008
files a termination of limited appearance  subject of parties not represented by                               supplement to the Missouri Court
with the court.” Rule 55.03(b)(3). See counsel in dissolution related proceed-                                 Rules handbook. The complete rule
also, Rule 4-1.16(c).                      ings. That topic is beyond the scope of                             is available online through the www.
   In terms of liability for sanctions, this article.                                                          courts.mo.gov website.
an “attorney providing drafting assis-
                                                                                                                               Sara Rittman is Legal
tance may rely on the otherwise self-
represented person’s representation of ENDNOTES
                                                                                                                               Ethics Counsel for the
                                             1. The rules were originally adopted                                              Advisory Committee of
facts, unless the attorney knows that                                                                                          the Supreme Court of
such representations are false….” Rule by Order dated December 21, 2007. A                                                     Missouri.
55.03(c)(3).                               new order was issued with revisions




    24                                                     Precedent Summer 2008

						
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