CSS Qualities

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					A Guide to Building CSS Knowledge and Skills for Successful Project Delivery



Learning Goals                                                                                                                                                                                                                                                                                                                                                                                              CSS Qualities




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   working, to improve it as needed, and when completed, to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        circumstances and uses a process that examines multiple
                                                                                                                                                               valued resources, and the role of all appropriate modes of




                                                                                                                                                                                                                                                                                                                                                5. Tracks and honors commitments through the life cycle
                                                                                                  full range of stakeholders, with skills based on the needs




                                                                                                                                                                                                                            stakeholders in an open, honest, and respectful manner,
                                                                                                  1.Establishes an interdisciplinary team early, including a




                                                                                                                                                                                                                                                                                                                                                                                                                                                                        activities, while incorporating transportation, community,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        the shared stakeholder vision and scope of projects and




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        9. Tailors the transportation development process to the
                                                                                                                                                               transportation in each unique context before developing




                                                                                                                                                                                                                            and tailors public involvement to the context and phase.




                                                                                                                                                                                                                                                                                                                                                                                                                                                                        7. Clearly defines the purpose and seeks consensus on




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   10. Encourages agency and stakeholder participants to
                                                                                                                                                                                                                                                                                                                                                                                                          transportation officials) in all phases of a transportation
                                                                                                                                                               2.Seeks to understand the landscape, the community,




                                                                                                                                                                                                                                                                                       4. Utilizes a clearly defined decision-making process.




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              11. Encourages mutually supportive and coordinated
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   jointly monitor how well the agreed-upon process is




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   encourage dialogue, and increase credibility of the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   12. Draws upon a full range of communication and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     8. Secures commitments to the process from local




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              multimodal transportation and land-use decisions.
                                                                                                                                                                                                                                                                                                                                                                                                          6. Involves a full range of stakeholders (including
                                                                                                                                                                                                                            3. Communicates early and continuously with all




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   visualization tools to better inform stakeholders,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        alternatives, including all appropriate modes of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        transportation, and results in consensus.
Mission Statement: To prepare and motivate transportation professionals with
the knowledge and skills to implement context sensitive solutions throughout all
phases of project delivery. CSS is a collaborative, interdisciplinary approach that
involves all stakeholders in providing a transportation facility that fits its setting. It is




                                                                                                                                                                                                                                                                                                                                                                                                                                                                        and environmental elements.




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   identify any lessons learned.
                                                                                                  of the transportation activity.
an approach that leads to preserving and enhancing scenic, aesthetic, historic,
community, and environmental resources, while improving or maintaining safety,




                                                                                                                                                               engineering solutions.
mobility, and infrastructure conditions.




                                                                                                                                                                                                                                                                                                                                                of projects.



                                                                                                                                                                                                                                                                                                                                                                                                          program.




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   process.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     leaders.
Goal Statement: Understand the concepts of CSS including the evolution of CSS and how
CSS principles, qualities and outcomes relate to all phases of project delivery and to the
organization's mission.
Goal Statement: Explain and demonstrate the benefits of integrating CSS concepts at both
the organizational level and the project level affecting project delivery processes and project
outcomes.

Goal Statement: Apply CSS principles and qualities to consensus-based decision-making
processes throughout all phases of project delivery including establishing a problem
definition, a stakeholder vision, evaluation criteria, alternatives development and analysis,
solution identification and implementation. The term stakeholder here includes all who have
a stake in the project outcome: DOT staff, consultants, resource agencies and the public.
Goal Statement: Demonstrate the use of CSS concepts and principles through flexible
designs that reflect the given context including different types and scales of projects through
out all phases of project delivery. Flexible design implies a well informed understanding of
nominal verses substantive safety implications for all modes of travel (i.e. bike, pedestrian,
rail, transit, etc.)
Goal Statement: Employ stakeholder involvement tools and techniques appropriate for the
context and meaningfully engage a full range of stakeholders in the decision-making process
including development of a problem definition, vision, evaluation criteria, alternatives to be
studied, and solution identification.

Goal Statement: Use an interdisciplinary team to facilitate all phases of project delivery
taking advantage of the skills and expertise of DOT staff, consultants, resource agency staff
and a full range of community stakeholders. The interdisciplinary team should be utilized to
fully understand the context of the project/plan and the values of the community and to
collaboratively seek creative solutions to agreed upon problems.
A Guide to Building CSS Knowledge and Skills for Successful Project Delivery


Goal Statement: Demonstrate a comprehensive understanding of contexts including
transportation (mobility/accessibility), human/built and natural environments as well as the
community’s perception of a good quality of life. Understanding context includes recognition
of multi-modal needs including bike, pedestrian, rail and transit.
Goal Statement: Foster continuing communication and collaboration to achieve
consensus throughout all phases of project delivery including both process and outcome
goals for both internal and external stakeholders.
Goal Statement: Foster staff driven integration of CSS in projects and organizational
functions through establishing performance measures based on CSS principles and
qualities.
Goal Statement: Facilitate implementation of CSS by transportation agency staff and their
partners through development of individual action plans.
A Guide to Building CSS Knowledge and Skills for Successful Project Delivery




Learning Goals                                                                                                                                                                    CSS Outcomes




                                                                                                                                                                                                                3. Solve problems that are agreed




                                                                                                                                                                                                                                                                                       efficient use of resources (people,
                                                                                                                                                                                                                                                    and stakeholders, thereby adding
                                                                                                                                              environmental, scenic, aesthetic,




                                                                                                                                                                                                                                                                                       time, budget,) among all parties.
                                                                                                                                                                                                                                                    lasting value to the community,
                                                                                                                                                                                                                                                    expectations of both designers
                                                                                                                                              historic, and natural resource




                                                                                                                                                                                                                                                                                       5. Demonstrate effective and
                                                                                                                                              community and preserve the
                                                                                                                                              1. Are in harmony with the
Mission Statement: To prepare and motivate transportation professionals with the knowledge and skills to implement




                                                                                                                                                                                                                                                    the environment, and the
                                                                                                                                                                                   2. Are safe for all users.


                                                                                                                                                                                                                upon by a full range of




                                                                                                                                                                                                                                                    transportation system.
                                                                                                                                                                                                                                                    4. Meet or exceed the
context sensitive solutions throughout all phases of project delivery. CSS is a collaborative, interdisciplinary approach




                                                                                                                                              values of the area.
that involves all stakeholders in providing a transportation facility that fits its setting. It is an approach that leads to
preserving and enhancing scenic, aesthetic, historic, community, and environmental resources, while improving or




                                                                                                                                                                                                                stakeholders
maintaining safety, mobility, and infrastructure conditions.



Goal Statement: Understand the concepts of CSS including the evolution of CSS and how CSS principles, qualities and outcomes
relate to all phases of project delivery and to the organization's mission.

Goal Statement: Explain and demonstrate the benefits of integrating CSS concepts at both the organizational level and the project
level affecting project delivery processes and project outcomes.

Goal Statement: Apply CSS principles and qualities to consensus-based decision-making processes throughout all phases of project
delivery including establishing a problem definition, a stakeholder vision, evaluation criteria, alternatives development and analysis,
solution identification and implementation. The term stakeholder here includes all who have a stake in the project outcome: DOT staff,
consultants, resource agencies and the public.

Goal Statement: Demonstrate the use of CSS concepts and principles through flexible designs that reflect the given context including
different types and scales of projects through out all phases of project delivery. Flexible design implies a well informed understanding of
nominal verses substantive safety implications for all modes of travel (i.e. bike, pedestrian, rail, transit, etc.)
Goal Statement: Employ stakeholder involvement tools and techniques appropriate for the context and meaningfully engage a full
range of stakeholders in the decision-making process including development of a problem definition, vision, evaluation criteria,
alternatives to be studied, and solution identification.
Goal Statement: Use an interdisciplinary team to facilitate all phases of project delivery taking advantage of the skills and expertise of
DOT staff, consultants, resource agency staff and a full range of community stakeholders. The interdisciplinary team should be utilized
to fully understand the context of the project/plan and the values of the community and to collaboratively seek creative solutions to
agreed upon problems.
Goal Statement: Demonstrate a comprehensive understanding of contexts including transportation (mobility/accessibility),
human/built and natural environments as well as the community’s perception of a good quality of life. Understanding context includes
recognition of multi-modal needs including bike, pedestrian, rail and transit.

Goal Statement: Foster continuing communication and collaboration to achieve consensus throughout all phases of project delivery
including both process and outcome goals for both internal and external stakeholders.

Goal Statement: Foster staff driven integration of CSS in projects and organizational functions through establishing performance
measures based on CSS principles and qualities.

Goal Statement: Facilitate implementation of CSS by transportation agency staff and their partners through development of individual
action plans.