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					FELTRIM HOUSE CRECHE AND MONTESSORI
POLICIES AND PROCEDURES

PROPRIETOR: JACKIE HAUGHEY

CHILD PROTECTION POLICY
This service will ensure a safe and secure environment is provided for all our children. It aims to help primary carers under stress to cope with their child’s behavior and to support them and give respite and thus prevent abuse. Staff are regularly updated on current child protection procedures. CHILDREN FIRST, the Department of Health and Children’s Guidelines on protecting children from abuse, clearly places a duty on service providers to protect their children. It is the responsibility of this service to report any suspicions about physical, emotional, sexual abuse or neglect to the Health Board. Parents are kept informed and confidentiality will be maintained at all times. If a member of staff is accused of abuse, the matter will be investigated immediately in collaboration with external authorities, and other users of the service will be protected. In some instances this may mean the suspension of staff from duty. Responsibility for child protection and welfare issues is delegated to a nominated senior member of staff.

Feltrim House opened in 1990 and complies with the childcare pre school service regulations 1996, Eastern Health Board standards and is a member of the NCNA. All staff are fully qualified and the qualifications are displayed in the entrance of both the main house and the portacabin. OWNER/MANAGER………………………………......Jackie Haughey MONTESSORI (Circle Room)/AFTER-SCHOOL…..Kelly Appleton MONTESSORI (Circle Room)…………………………Sarah Eaton MONTESSORI (Circle Room)…………………………Joanne Kinnear MONTESSORI (Stone house)……………… …………Celina Dempsey MONTESSORI (Stone House)…………………………Niamh Walsh PRE-MONTESSORI.……………………………...........Lisa Blake PRE-MONTESSORI.……………………………...........Yvonne Carey TODDLER ROOM………………………………...........Gillian Foster TODDLER ROOM………………………………...........Amanda Bernard

OUR ETHOS
Here at Feltrim House we hope to provide children with a safe, stimulating and friendly environment which is tailored to meet children’s individual needs.

OUR AIMS
    To help children develop into happy, confident, independent and tolerant individuals. To encourage good communication between staff, parents and families. To provide children with a warm and fun environment. To provide a well balanced diet to promote healthy living.

OPENING HOURS
This service will open from 7:30am - 6:00pm Monday to Friday. All children arriving between 7:30 - 9:00am are to be brought to the main house. Parents must ensure their child is brought directly to a staff member and not left unsupervised. On collecting children, when entering and leaving the premises, please ensure that the gate is closed, for the safety of all children in the garden area. Parents are asked to be extra vigilant when collecting children at busy times, e.g. 2:00pm and 5:00pm onwards, as the car park becomes very busy.

HOLIDAYS
This service will close on bank holidays, Good Friday, Christmas Eve and Christmas week.

FEES
    Fees will be set annually each August. Fees must be paid at the beginning of each week in advance. Full fees are due for all 52 weeks of the year, even if a child is absent due to holidays or illness, except in special circumstances and with the agreement of management. A 10% discount is allowed for families with more than 1 child attending the service full time.

ADMISSIONS POLICY
    Each child must be at least 18 months old when starting at the service. Parents seeking to secure a place for their child must complete a registration form and pay a deposit which is non-refundable. It is the responsibility of parents to ensure all information on the registration form is correct and up to date. Children will be admitted on a first come first serve basis. If there are no remaining places, a waiting list will be drawn up.

COLLECTING CHILDREN
   It is our policy that the person(s) named on the registration form only, may collect children. Parents must notify staff if an alternative named person is collecting the child. Children must always be collected on time. If parents are late collecting their child there will be a financial penalty. After 6:10pm the penalty is €100.00 per hour or part thereof.

SETTLING IN PERIOD
      It is the policy of this service that every effort is made to ensure that the settling in period is as easy and pleasant for children and their parents. On the first day, parents are encouraged to stay with the child until he/she feels comfortable in their new surroundings. The first week, parents are requested to leave their child for only 1 hour, or collect their child within the hour. No child will be pressurized to take part in any activity during the settling in period. To help staff build a relationship with the child, staff will discuss the child’s interests e.g. Likes, dislikes, pets and other family members. If the child is below the age of 3 years, a daily account of the child’s progress is given by way of a routine book.

ACTIVITIES AND PROGRAMMES FOR CHILDREN
    This service is committed to developing a curriculum that creates a child centered, play-based environment, which empowers young children to actively pursue their own learning. Adults will provide appropriate, timely, balanced intervention as well as support, continuity and progression to encourage positive attitudes towards learning. The curriculum is flexible and open to new ideas. We recognize that children are learning all the time and that they learn best when they are actively involved and interested. Our curriculum includes a wide variety of activities that promote each area of the child’s development. THESE ACTIVITIES INCLUDE THE FOLLOWING: Imaginative play. Musical activities. Creative play. Sand and water play. Constructive and manipulative activities. Energetic play. Arts and crafts. Reading. We also include ‘Stretch ‘n Grow’, Irish dancing, and music classes weekly.

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The aim of our curriculum is to match all tasks with each child’s level of ability and attention span. Staff meet regularly to plan and review activities within each area of the facility. Ongoing assessments of children are conducted by staff to determine when the child is ready to move on to the next level i.e. Play School to Montessori. This transition is done annually.

POSITIVE BEHAVIOUR MANAGEMENT
    We believe that children should be encouraged to grow and develop to their full potential in a suitably planned environment. Children’s efforts, achievements and feelings will always be acknowledged to promote the growth of self-esteem and self-discipline. This service will strive to manage behaviour consistently in order that children have the security of knowing what to expect and can build up good patterns of self-discipline. Staff must be good role models by following rules and showing respect for each other and children. It is made clear to the child that it is the behaviour and not the child that is unacceptable.

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Staff will use simple language while speaking calmly to the child. Children’s participation will be encouraged to promote independence and confidence. Children whose behavior is inappropriate will be separated from that particular environment to have a little quiet time. On discussion, training will be availed of to train staff in the skills of behavior management.

CHILD ILLNESS
 If a child becomes ill during the day, the parent will always be informed. A sick child sometimes needs one to one attention which within a group of children is difficult on staff. In this case you will be asked to take your child home.

A child will be excluded from the service if they have any of the following illnesses:  A FEVER OF 100 F  VOMITING  CHICKEN POX  MEASLES  MUMPS  CONJUNCTIVITUS  MENINGITIS  HEPATITIS  DIARRHOEA  HEAD LICE

ANTIBIOTICS
    PARENTS MUST GIVE THE FIRST DOSE OF ANY ANTIBIOTIC AT HOME. The child’s name and correct dosage must be clearly labelled on the container. A permission form must be filled out and signed by the parent before any medicines can be administered. All medicines administered will be recorded and signed by a member of staff.

CALPOL
 Before the child begins in the service, a permission to administer calpol form may be signed by the parent, giving the staff permission to take action necessary for the benefit and safety of the child.

ALL MEDICINES WILL BE STORED SAFELY IN A HIGH CUPBOARD.

ACCIDENT PREVENTION
            It is the policy of our service to promote health, well-being and personal safety of all children and adults through developing and reviewing accident prevention and fire safety. There are at least 2 adults on the premises at all times. Children are supervised at all times. Staff must know which children are present in their care at any one time. Only suitable and age appropriate toys are available to children. In the event of an accident: The first aid box is fully equipped and easily accessible. Contents are checked regularly to ensure any missing items are replaced. At least 1 staff member who holds an up to date first aid cert is on the premises at all times. All accidents are recorded in the accident report book. This service has an arrangement with Dr……………………. in case of an accident or sudden illness. In case of a serious accident the senior staff member will phone the doctor and the child’s parents. If the child has to go to hospital before the parent arrives, an adult known to the child will accompany them to the hospital and stay until the parent arrives. The child’s records cards will be brought to the hospital for reference.

FIRE SAFETY
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The service has all the relevant fire equipment recommended in the ‘Department of the environment fire safety in pre-schools’ booklet. Attendance records of all children and adults on the premises are kept up to date to ensure everyone is accounted for in the event of a fire. Staff and children are aware of the evacuation process. A fire drill is carried out once a month with children and staff. All fire drills are recorded. There are fire drill instructions in each room.

FOOD AND NUTRITION
A child’s early years are important for their future health and well-being and good nutrition during this time lays a healthy foundation for all childhood and life. At Feltrim House we promote healthy eating. Sweets, crisps, or fizzy drinks are not allowed at snack time.             Breakfast will be available each morning. Parents should inform staff of their child needs breakfast. Children will have access to crackers or fruit if they are hungry between scheduled meal and snack times. Parents will be advised if their child is not eating well. Staff will sit with children when they eat and encourage good eating habits. Parents of children on special diets will be asked to provide as much information as possible about suitable food. Withholding food will not be used as a punishment. Birthday party food should be discussed in advance with staff. Full fat milk, or diluted pure unsweetened fruit juice will be served with all main meals and throughout the day. All meals are served at regular times so children know when to expect food. At this service, all our food comes from well established, reputable suppliers. Staff will receive training in relation to healthy eating and food safety. NO NUTS OR FOOD CONTAINING NUTS IS ALLOWED.

MOON AND SPOON
     An excellent standard in nutrition is provided in all the dishes supplied by Moon and Spoon. Delicious handmade nutritionally packed food which is suitable for toddlers and young children. Freshly frozen for the ultimate in taste and nutrition. Free from artificial colourings, flavourings, preservatives and added salt. Tried, tested and loved by children.

RECORD KEEPING
   All records, in line with the child care regulations 1996 and any subsequent amendments will be maintained and made available to parents where appropriate. All confidential records are stored securely. Parents will be asked to co sign the medical administration form and accident report form when necessary.

OPEN DOOR POLICY
Feltrim House operates an open door policy for parents. We also welcome family who wish to take the child for a walk during the day and this is of course prearranged with parents.

PARTNERSHIP WITH PARENTS
   Parents are welcome to visit the service at any time. Parents are always welcome as volunteers on field trips. Staff members are available to discuss any concerns a parent may have regarding their child.

COMPLAINTS
   Complaints should be made to the manager. Every attempt is made to resolve the matter as amicably as possible and to the parents satisfaction. The complaint will be recorded and a register of complaints will be maintained and made available on request.

CONFIDENTIALITY POLICY
It is our policy to keep confidential all personal information about children, staff and families involved in our service.


				
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