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									The Portland Development Commission’s Vision
   is to be a catalyst for positive change in the creation of a world-class 21st Century city; a city in which
   economic prosperity, quality housing and employment opportunities are available to all.

The Portland Development Commission’s Mission
   is to bring together resources to achieve Portland’s Vision of a sustainable community with healthy
   neighborhoods, a vibrant urban core, a strong regional economy and quality jobs for all citizens.
                Portland Development Commission, 222 NW 5th Avenue, Portland, OR 97209

                                     Business Systems Analyst II
                                This position is represented and is nonexempt.
                                           Recruitment # 172081
                          Salary Range (min-mid-max): $43,720 - $55,740 - $67,760
                                      Opens: 9/04/08 Closes: Until filled
                                     First Review of Applications 9/15/08

The Portland Development Commission
   has a positive and productive workforce, whose members are energized, enthusiastic, and firmly aligned
   with agency goals and have the tools and resources they need to get the job done. The PDC is currently
   seeking to complement it’s workforce with the addition of a Business Systems Analyst II. This position is
   within the Central Services Department and reports to the Business Systems Support Manager.

    this is an internal/external recruitment            this is an internal only recruitment
 How To Apply
 • Complete application, and required supplemental questions (supplemental questions are at the end of
     this job posting), available as a paperless, on-line process at Career Builder, or
 • Complete application, and required supplemental questions (supplemental questions are at the end of
     this job posting), available as a printable PDF form at and mail to:
                 Human Resources, PDC, 222 NW 5th Avenue, Portland, OR, 97209
 Application materials may also be picked up from the Portland Development Commission during business
 hours, 8am-5pm, at the address listed above. Applicants not living or working in the Portland area may call
 the Human Resources department, 503-823-4896, to receive an application packet by mail. Please let
 Human Resources know if you will need a reasonable accommodation in order to participate in the
 application and selection process. Minorities, women, and individuals with disabilities are encouraged to
*Applicant materials that are incomplete, or are received after the closing date will not be considered.

Position Summary

The Business Systems Analyst II translates business process outcomes and operational requirements into
designs and specifications for workable information technology solutions. Incumbents conduct systems and
infrastructure work process analysis, analyze data requirements and reporting needs, and develop
recommended solutions to achieve business goals.
Essential Functions & Major Responsibilities

   a) Meets with customers on assigned projects to develop and refine systems requirements, gain
      agreement on project deliverables, metrics and service levels, determine and resolve problems, seek
      customer cooperation, involvement and action to achieve objectives and report on project progress.
   b) Analyzes existing business processes and system interactions; develops specifications for assigned
      elements of system development, enhancements and maintenance projects – collaborating with
      Business Process Analysts as required.
   c) Uses industry standard and best practices project management methodologies.
   d) Participates in evaluating vendor product packages and their fit with customer requirements; writes
      system requirements and/or specification documents.
   e) Assists in defining application data requirements and data source identification; uses query tools to
      develop and generate reports.
   f) Participates in conducting systems tests, conversions and installation processes; identifies types and
      causes of test problems and works with customers and IS staff to recommend and implement
   g) Trains customers on how to use new applications; coordinates customer support for assigned
      applications; develops customer manuals for applications.
   h) Supports Business Process Owners in maintaining application user documentation and application
      configuration documentation.
   i) Coordinates and integrates assigned work with other team members.
   j) Coordinate effective communication to support operations between Information Systems, End Users
      and Business Process Owners to provide “value added” services.
   k) Identify, analyze, and resolve source system problems by coordinating work with programmers,
      application support vendors, and Information Systems technical support staff; assist with work activity
      when application vendors are onsite.
   l) Coordinate and assist with work activity when application vendors are onsite.
   m) Diagnose problems found within source systems and related processes and recommends solutions.

Additional Responsibilities and Functions

   a)   Provides consultation to users in the area of systems analysis and associated processes.
   b)   Develops, analyses, and creates special reports and other materials as requested.
   c)   Provides input or recommendations on internal committees as assigned.
   d)   Other duties as assigned.

Interpersonal Contacts

Contacts are routinely made with others, both inside and outside the Commission. Internal
contacts are made with both peer and upper level positions. Outside contracts may involve
government agencies, suppliers, and consultants. Contacts are normally made on own initiative,
are usually face-to-face or by telephone, and may concern confidential or sensitive matters.
Contacts routinely involve a high degree of cooperation, understanding, analytical skill, diplomacy,
tact and interpersonal communication skills. Contacts are made individually, as well as in large
and small groups consisting of diverse interests.
Supervisory Responsibilities

No direct supervision responsibilities. Position may coordinate and direct the work of temporary help, junior
staff, and/or consultants on a project-by-project basis.

Job Scope

Key analysis support resource for PDC departments as well as to outside partners. Operates independently
in a variety of work situations with a moderate-to-high degree of complexity. Manages multiple processes
and projects concurrently.       Employs best practices and industry standard project management
methodologies and procedures in consultation with other team members and outside partners. Frequently
creates and implements new systems and processes using project management methodologies. Must often
work through others to accomplish assigned tasks.

Required Knowledge and Skills

Position requires thorough knowledge of programs and projects in assigned areas, including strong project
management, analytical, practices and principles of database structure and design, conceptual analysis and
planning, writing, interpersonal and organizational skills. Beneficial to have experience in developing reports
that include technical information, developing white papers and business cases. Strong desktop computer
skills, including spreadsheets, database use, word processing and flowcharting are desirable.

Required Education and/or Experience

Bachelor degree in computer science, business, accounting, business process re-engineering,
programming, software engineering or a related area. Overall work experience of 3-5 years with a minimum
of two-years experience in systems analysis, computer programming, database administration and project
management. Consideration may be given to non-degree candidates with comparable high level work
experience and proven exceptional skills.

Physical Requirements

Persons with disabilities may be able to perform the essential duties of this position with reasonable
accommodation. Reasonable accommodation will be evaluated on an individual basis and will depend in
part on the specific requirements for the job, the limitations related to the disability and the ability of the
agency to accommodate the limitation.

Working Conditions

Normal business hours. Additional hours may be needed to meet deadlines. May attend meetings and
events outside the office and during the evening hours.

Supplemental questions
Do you have a Bachelor’s degree in computer science, business, accounting, business process re-
engineering, programming, or a related area?

How many years of overall work experience do you have?

How many years experience do you have in business systems analysis and project management?

Consideration may be given to non-degree candidates with comparable high work level work experience and
proven exceptional skills.

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