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Job Descriptions

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									State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor) JOB DESCRIPTIONS CASHIER Security Checks: Contractor will refer only those individuals with non-criminal records related to job functions. The Contractor shall be responsible for background checks. General Statement of Duties: Performs duties as a Cashier in a cafeteria, book store or similar operations. Supervision: Works under the direction of supervisory or administrative employee who assigns duties, observes tactfulness of communications and checks work for completeness and accuracy. Examples of Duties:  Handles cash and makes change  Operates computerized register, coin counter, and calculator  Balances cash at end of shift Qualifications:  Ability to count money and to make change  Honesty  Ability to operate computerized register coin counter, and calculator  Knowledge of basic arithmetic to make change and to balance cash

CLERK /GENERAL General Statement of Duties: Performs basic office clerical assignments according to standard procedures; no typing or data entry required. Supervision: Works under the direct supervision of a supervisory or administrative employee who assigns duties and checks work for completeness and accuracy. Examples of Duties:  Sorts, codes, and files materials by alpha, numeric or subject system.  Collates, staples, and stuffs materials.  Opens, date stamps, and sorts mail by individual or by program area.  Checks documents for completion and accuracy.  Uses copy machine to duplicate materials.  Delivers documents, by walking to persons’ “off-site” locations.  Lifts boxes and cartons up to fifty (50) pounds without assistance.

State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)

Qualifications:  Ability to understand and to follow basic oral and written instructions.  Ability to assemble items of information, i.e., letters, memos, instructional materials, in accord with established procedures.  Ability to operate basic copy machines.  Ability to perform repetitive functions over sustained time period.  Ability to pay close attention to detail.  Ability to work with high degree of accuracy.  Knowledge and use of computers and computer application programs such as word processing, database, and spreadsheets

CUSTODIAN Security Checks: Contractor will refer only those individuals with non-criminal records related to job functions. The Contractor shall be responsible for background checks. General Statement of Duties: Performs basic office cleaning activities. Supervision: Works under supervision of a lead custodian. Examples of Duties:  Dusts and cleans desks, shelves, radiators, molding, and windows.  Spot mops spills and wipes spots off walls.  Cleans cabinets and drawers.  Washes chalk boards and trays.  Empties wastebaskets.  Scrubs bathroom commodes and sinks; maintains bathroom supplies.  Dusts and mops floors; vacuums carpets. Qualifications:  Respect for and trustworthy with public and private property.  Willingness to perform repetitive tasks; takes pride in good cleaning work.  Physical strength and stamina to perform light housework and ability to bend, stoop, kneel and work on feet for long periods; ability to lift 50 pounds.  Knowledge of basic safety precautions in the use of caustic and toxic chemicals.  Knowledge of proper methods, materials, and equipment use in a variety of building cleaning.  interpersonal communication skills: e-mail, oral and written communication skills.

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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor) DATA ENTRY OPERATOR General Statement of Duties: Performs high volume, production data processing/entry work; operates data processing/entry machines to transcribe or verify information from source documents; codes, verifies and corrects data entry information to convert the information to computer acceptable format. Supervision: Works directly under a supervisory/administrative employee who assigns duties and checks work for completeness and accuracy. Examples of Duties:  Operates electronic data entry equipment including keyboard, verifiers, optical character readers, and sorters in accord with established procedures.  Prints documents and labels from information entered into personal computer.  Enters data and information from hard copy documents (paper) into personal computer.  Arranges data entry documents in accord with established procedures to convert source data to computer acceptable format.  Converts alphabetical, numeric, and symbolic data into coded computer acceptable format for electronic data processing.  Identifies coding errors according to established procedures or refers errors to supervisory personnel for appropriate action to ensure the accuracy of data entry processing activities. Qualifications:  Skill in using Microsoft Word and Excel software, as required by the State agency.  Knowledge of terminology, codes, and standard abbreviations used in electronic data processing.  Knowledge of the types and uses of equipment used in data processing/data entry.  Skill in entering data at a minimum rate of 250 key strokes error free.  Ability to assemble items of information in accord with established procedures.  Ability to pay attention to details; ability to maintain accurate records.  Ability to understand and to follow oral and written instructions.

FACILITIES REPAIR WORKER General Statement of Duties: General buildings and grounds maintenance and repair work. Supervision: Works under the direction of a Lead Mechanic, Grounds Supervisor, or Custodial Supervisor.

Examples of Duties:
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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)     Assists in remodeling and improvement projects such as bricklaying, wall construction, painting, and staining. Assists in or performs repairs to windows, doors, screens, walls, and furniture. Performs preventive maintenance and minor repairs to boilers and other mechanical equipment. Secures loose floor and wall tiles.

Qualifications:  Physical strength appropriate for the assignment; ability to lift 50 pounds.  Knowledge of the proper uses of and techniques for using the common tools of building repair such as screwdrivers, hammers, saws, squares, rules, etc.  Knowledge of proper methods of safely using and maintaining power equipment used in building repair such as drills, rotor hammers, sanders, saws, etc.  Willingness to accept directions and to perform work as directed.  Interpersonal communication skills: e-mail, oral and written communication skills.

FISCAL CLERK General Description of Duties: Performs support staff work for a Financial Specialist, Accountant, Auditor, or Budget Analyst. Examples of Duties:  Audits and processes vouchers and invoices against existing “control” documents.  Posts/enters financial data into manual or automated financial management systems.  Encodes checks.  Mails vouchers with checks.  Issues petty check reimbursements.  Processes payroll documents.  Reads and understands written instructions. Qualifications:  Knowledge of basic accounting and auditing methods pertaining to accounts payable and accounts receivable.  Ability to perform work with numeric data with a high degree of accuracy.  Ability to assemble documents in accord with established procedures.  Ability to perform repetitive work.  Ability to maintain accurate records.

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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor) FISCAL CLERK – ADVANCED General Description of Duties: Paraprofessional work handling auditing and accounting transactions. Supervision: Accountant. Works under supervision of a Financial Systems Manager, Auditor, or

Examples of Duties:  Pre-audits and processes invoices, travel advance and reimbursement requests, contingency vouchers, or other standard financial transactions.  Maintains accounts payable and accounts receivable or other financial transaction records on automated systems.  Gathers information for reports.  Responsible for one or more cost center.  Coordinates batch posting of non-payroll transactions.  Oversees posting preparation and error detection and correction.  Maintains files and records. Qualifications:  Knowledge of standard financial policies and procedures.  Ability to perform work with high degree of accuracy.  Ability to assemble documents in accord with established procedures.  Ability to use computers for word processing, database, and spreadsheets and to use voice mail.  Ability to prepare basic financial reports.

FOOD SERVICE WORKER General Statement of Duties: Performs medium to heavy physical labor in large scale food service operation. Supervision: Works under the direction of a Lead Food Service Worker, Chef or other administrative staff. Examples of Duties:  Loads and unloads food supplies.  Operates food production equipment.  Prepares food such as washing and cutting fruits, vegetables, and cold food items.  Assists with stocking and restocking cafeteria lines.  Busses tables, washes dishes, pots, pans and food service equipment.

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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor) Qualifications:  Ability to stand for extended periods of time.  Ability to lift up to fifty (50) pounds.  Ability to understand verbal instructions given in English.

HOUSEKEEPING ASSISTANT Security Checks: Contractor will refer only those individuals with non-criminal records related to housekeeping duties. The Contractor shall be responsible for background checks. General Statement of Duties: Performs general cleaning of lodging rooms, hallways, and public areas. Supervision: Works under the direction of a Housekeeping Supervisor or administrative staff. Examples of Duties:  Dusts and cleans shelves, furniture, molding, and windows.  Spot mops spills and wipes sorts off walls.  Empties wastebaskets.  Scrubs bathroom commodes, sinks, counters and tub/showers; replenishes bathroom and lodging room supplies.  Vacuums carpets and dusts and mops floors. Qualifications:  Respect for and trustworthy with public and private property.  Willingness to perform repetitive tasks; takes pride in good cleaning work.  Physical strength and stamina to perform light housework and ability to bend, stoop, kneel, and work on feet for sustained periods of time.  Knowledge of basic safety precautions in the use of caustic and toxic cleaning solutions and ingredients.  Knowledge of proper methods, materials, and equipment used in a variety of cleaning.

LABORER General Statement of Duties: Performs routine manual labor indoors and/or outdoors. Supervision: Works under the supervision of a Lead Laborer or Grounds or Warehouse Supervisor. Examples of Duties:  Cuts grass, applies fertilizers, rakes and waters lawn.
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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)      Plants, trims, fertilize, and cares for trees, shrubs and plants. Works gardens and shrub areas. Loads trash into trash pick-up vehicle or dumpster. Removes snow from stairs, walkways and drives. Moves chairs, tables, desks, sofas, appliances, etc. using a hand cart.

Qualifications:  Knowledge of the use of basic grounds equipment and hand trucks.  Physical strength and stamina to perform manual labor, to climb, bend, stoop, crawl, and to work on feet for sustained periods.  Willingness to accept instructions and to perform work as directed.  Willingness to work outdoors in all seasons  Ability to lift up fifty (50) pounds in weight.

MAINTENANCE MECHANIC General Statement of Duties: Maintenance and repair work on electrical, plumbing, heating, refrigeration, air conditioning, and other mechanical systems. Supervision: Performs work under the direction of a Maintenance Supervisor or Journey Level Building Trades Craftsworker. Examples of Duties:  Performs routine preventive maintenance and assists in making minor repairs to HVAC systems.  Repairs water heaters, replace filters, etc.  Monitors controls for heating and ventilating equipment; cleans or replaces filters for heating and ventilating equipment.  Repairs kitchen appliances.  Lubricates mechanical equipment such as motor generators, air compressors, and steam and vacuum pumps and changes belts. Qualifications:  Ability to make basic repairs to electrical, plumbing, heating, refrigeration, air conditioning and other mechanical systems.  Knowledge of and ability to use safely the tools necessary to make such repairs.  Carefulness and alertness in operating equipment and performing physical operations; not accident prone.  Physical strength and stamina to perform manual labor, to climb, bend, stoop, crawl, and to work on feet for sustained periods.  Ability to lift fifty (50) pounds,

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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor) PROGRAM ASSISTANT General Statement of Duties: Staff support to supervisory, professional or administrative staff. Supervision: Works under the supervision of a professional, manager or supervisor who assigns work and reviews work for quality and completeness. Examples of Duties:  Gathers and organizes information to prepare summary reports.  Develops and/or revises internal operational procedures.  Directs public relations activities and coordinates public or community relations activities.  Screens and/or reviews publications; drafts or rewrites communications.  Arranges for meetings, prepares agendas and reports, and prepares meetings minutes.  Conducts surveys, tabulates results and prepares reports.  Conducts literature reviews and prepares reports. Qualifications:  Strong organizational skills, ability to assemble and organize large amount of documents or data.  Ability to understand and implement complex oral and/or written instructions.  Good writing skills with proper use of grammar, syntax, spelling, punctuation, and vocabulary.  Knowledge of standard office procedures.  Knowledge and use of computers for e-mail, word processing, databases and spreadsheets.

PROGRAM ASSISTANT-ADVANCED General Statement of Duties: The contractor worker usually receives only a general outline of the work to be performed and is free to develop own work sequences and methods within the scope of established policies. New, unusual or complex work situations are almost always referred to a superior for advice. Supervision: Work is periodically checked for progress and conformance to established policies and requirements by high level management: Division Administrator, Vice President, Bureau Director, etc. Examples of Duties:  Plans, assigns, and guides the activities of a unit engaged in current projects or programs.

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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)        Researches and produces, as recommended by federal regulations and through the direction of an immediate supervisor, necessary data and information to prepare grant applications based on federal, state and local funding regulations. Interprets rules, regulations, policies and procedures for high management, faculty, other employers and the public. Prepares various informational, factual and statistical reports. Assists in the development and revision of policies, laws, rules, and procedures affecting the entire program or operation. Coordinates units within the department, between departments, or with the general public, in an informative capacity for a variety of complex matters. Conducts special projects; analyzes, assembles, or obtains information. Analyzes, interprets, and prepares various reports;

Qualifications:  Knowledge and use of computers and computer application programs such as word processing, database, and spreadsheets;  Problem solving, decision making, organizational and time management skills;  Interpersonal communication skills; and oral and written communication skills.  Ability to interact with a wide variety of individuals including executives and other officials.

RECEPTIONIST General Statement of Duties: Greets visitors in person and answers incoming telephone calls on multiple telephone lines. May perform basic clerical duties as required. Supervision: Works under the general supervision of a supervisory/administrative employee who assigns duties and checks work for completeness and accuracy. Examples of Duties:  Greets visitors and directs them to appropriate areas.  Answers incoming calls and routes them to appropriate destinations; takes/writes messages.  Types simple letters, memos, envelopes, etc.  Schedules appointments.  Collates material and stuffs envelops.  Opens, sorts, and distributes mail.  Files materials and provides assistance in their relocation for storage purposes. Qualifications:  Knowledge of business English and spelling.  Knowledge of standard office procedures.
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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)         Knowledge of standard telephone practices. Ability to understand and to follow basic oral and/or written instructions. Well modulated voice; speaks distinctly. Neat and clean business like appearance and dress. Legible handwriting. interpersonal communication skills: e-mail, oral and written communication skills. Knowledge and use of computers application such as e-mail; word processing, databases, and spreadsheets

SECRETARY General Statement of Duties: Secretarial duties for manager/supervisor; operates word processing equipment to record, store, edit and revise printed information. Supervision: Works under the supervision of a manager/supervisor who reviews work for conformance with departmental policies and required standards. Examples of Duties:  Operates word processing equipment to entry, retrieve, edit, store, or revise correspondence, reports, statistical tables, forms and other materials.  May receive telephone calls and greet visitors; opens, sorts and distributes mail; maintains records.  May make travel arrangements, including air and ground transportation and lodging.  May make meeting arrangements including coordinating schedules of several individuals and locating meeting facilities.  May compose memos, letters, etc.  Performs other administrative and clerical duties such as filing, transcribing dictated materials, etc.  May process materials containing specialized languages, e.g., medical, technical, or scientific terminology. Qualifications:  Ability to use Microsoft Word, Suite of Software, and use of voice mail.  Knowledge of business English spelling, grammar, punctuation, and of arithmetic.  Skill in transcribing dictated material with speed and accuracy.  Skill in typing at a minimum rate of sixty (60) words per minute error free.  Ability to use discretion in handling confidential information.  Knowledge of standard office practices.  Knowledge of types and use of standard office filing systems; ability to maintain accurate records; ability to work independently.  Ability to understand and follow complex oral and written instructions.  Ability to assemble items of information in accord with established procedures.
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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)    Ability to communicate effectively orally and in writing. Ability to interact with people on all levels, including top executives and other officials. Skill in operating general office machines such as copiers, facsimile machines, calculators, etc.

SECURITY GUARD Security Checks: Contractor will refer only those individuals with non-criminal record related to the duties of security guard. The Contractor shall be responsible for background checks. General Statement of Duties: Routine buildings and grounds security services; contacts police officer when security is broken. Supervision: Work under the supervision of a Lead Security Officer, Police Officer or administrative personnel. Examples of Duties:  Operates security system by carrying a Watch Clock while making rounds of buildings to ensure all doors are locked properly and are secured.  Maintains watch at assigned station.  Provides information and assistance to visitors.  Reports risk situations that could result in loss to the State to supervisor or other designated individual. Qualifications:  Stamina to remain on feet for sustained periods of time.  Ability to recognize risk situations.  Alertness to environment.

STOCK CLERK General Statement of Duties: General stocking and shelving work in a warehouse or storage environment. Supervision: Works under the supervision of a Lead Stock Clerk or administrative personnel who assigns work and checks work for completeness and accuracy. Examples of Duties:  Load and unload shipments.  Examine and checks incoming goods for damage and shortages.  Pick or gather materials to fill orders.  Maintain reports, such inventory records, hazardous material manifests, shipping charge records.
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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)      Transport packages to appropriate area for pick-up or delivery. Shelve or store goods received. Conduct physical inventories. Sort, pick-up or deliver supplies and materials. Performs housekeeping necessary to maintain area cleanliness.

Qualifications:      Willingness to accept directions and perform work as directed. Physical stamina to perform manual labor, ability to bend, stoop, climb, crawl, or to work on feet for sustained periods of time. Ability to lift up to fifty (50) pound weight unassisted. Ability to read labels in English Ability to count.

WORD PROCESSING OPERATOR General Statement of Duties: Operates most work processing equipment, utilizing typewriter style keyboard to record, store, edit and revise printed information in accord with establish procedures. Supervision: Works under the supervision of a supervisor/administrative employee who assigns duties and checks work for completeness and accuracy. Examples of Duties:  Reads and understands instructions to determine procedure to be followed for entering, revising, and editing material required for printing final copy.  Enters, revises, edits and/or deletes materials. e.g., manuals, manuscripts, reports, correspondence, and forms.  Performs applications including some specialized functions as required.  Reads display screen to verify information, correct typographical errors, save material and print final copy.  May process materials containing specialized languages, e.g., medical, technical or scientific terminology.       Qualifications: Knowledge of business English, spelling, grammar, punctuation, and arithmetic. Knowledge of the types and uses of work processing system, Microsoft Word Suite of Software. Ability to learn additional equipment within a reasonable period of time. Ability to understand and follow complex oral and written instructions. Ability to assemble items of information in accordance with establish procedures.
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State Bureau of Procurement State of Wisconsin

Temporary Help Services 11/15/2001

Reference: RFB #27585-PB

Contract No. 15-95359-101

TEMPORARY HELP SERVICES CONTRACT (Office and Labor)  Skill in typing at a minimum rate of 45 wpm error free and/or 250 strokes.

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