SOCIAL SERVICES & CHILDREN’S SERVICES DIVISION
REPORT TO: CHAIR & COMMITTEE MEMBERS
PREPARED BY: Doug Ball, Manager, Social Planning & Program Support
DEPARTMENT: SOCIAL SERVICES DEPARTMENT
MEETING DATE: February 18, 2009
SUBJECT: Employment Ontario Service Model
In 2007 the Federal Government transferred a component of their employment programs
to the Province. This included the allocation of Federal employees and employment
support programs to the provincial Ministry of Training Colleges and Universities (MTCU).
These employees and programs are one of the partners located within the Lambton
Shared Services Centre (LSSC) and since the transfer are known as the Employment
The MTCU over the past year has been reviewing its delivery of employment support
programs with the intention to create a “one stop service” model for employment
Staff recently held discussions with the local MTCU Manager to better understand what
MTCU is planning for our community. It was disclosed a new model of service delivery
has been developed and approved. The MTCU Manager indicated they held discussions
with stakeholders over the past year. It was also indicated that Consolidated Municipal
Service Managers (CMSMs) were not considered to be a stakeholder in the delivery of
employment services and therefore no consultation was held with the municipalities in
which Employment Ontario programs are delivered.
Staff expressed concern over the lack of recognition and consultation by MTCU given the
extent of the employment support programming delivered by the County of Lambton under
the Ontario Works and the Ontario Disability Support Programs.
Employment Ontario Service Model (page 2) February 18, 2009
Staff also expressed concern over the possibility that the current Employment Resource
Centre, a partner at Lambton Shared Services Centre, may be removed or relocated to
create the MTCU model of “one stop service” for Employment Ontario programs.
Staff requested that as the CMSM, the County of Lambton be at the table for developing a
local plan on how the new employment Ontario model is to be implemented and integrated
into the community. This would include all the existing employment support programs
delivered by local service agencies and those delivered by the County of Lambton. This
request was denied.
Recently the Ontario Municipal Social Services Association (OMSSA) wrote the Province
(see attached letter) requesting a meeting to discuss the municipal role in employment
service system management.
There are no direct financial implications however, should MTCU restructure the local
employment support programs and remove the resource centre service agency out of
LSSC there would be two significant financial implications.
The first involves the potential loss of revenue generated through rental payments for
space at the LSSC by the resource centre. The second involves a potential increase in
expenditures as there would be the need to provide the resource centre services directly
as there is a legislative requirement through Ontario Works to provide these employment
In preparing this report consultations were held with the Manager, Ontario Works and the
Ontario Works and employment support programming is a legislated program that helps to
provide “an enhanced quality of life through: the provision of responsive and efficient
services” as indicated in the County’s Mission Statement.
Employment Ontario Service Model (page 3) February 18, 2009
The Province (MTCU) is moving ahead with development and implementation of a new
service model for their suite of employment support programs. At present this is being
done in isolation of municipal government even though the County also offers legislated
There is an opportunity though with the planned implementation of the new MTCU model
during the upcoming year to create an integrated approach to employment support service
delivery in the community. This would require the County (Ontario Works), the Province
(MTCU and ODSP) and other employment support service providers in the community to
discuss this plan further at one table.
That the County of Lambton write to the Ministry of Training, Colleges and
Universities requesting to meet with Ministry staff for the purpose of discussing
and developing a local integrated plan regarding the delivery of employment
support services in the community.
Doug Ball, Manager
Social Planning & Program Support
Reviewed by: Reviewed by:
Margaret Roushorne, General Manager Ronald G. Van Horne
Social Services & Children’s Services Division Chief Administrative Officer