Winter 2006 Issue 12 cic
Awarded four times a year in January, April, July
and October to individual teams who provide a
Golden times at St Cath’s
special service, above and beyond their daily work,
CIC christmas for kids
to people they support.
Our American road trip
Winners are committed to ‘putting individuals first ’
Advice for Xmas cheer
by providing a quality service in a
Anyone can nominate a team, just ask your Employee
Forum representative for a nomination form.
Central Office – Jill Lucock (email@example.com)
OP&SS Central – Pauline Lewis (firstname.lastname@example.org)
Ged Purvis (email@example.com)
OP&SS Dumfries – Dougie Kerr (firstname.lastname@example.org)
LD&MH Central – Teenie Stewart (email@example.com)
Jill Lucock (firstname.lastname@example.org)
LD&MH North – Paul Whitworth (email@example.com)
Steve McKay (firstname.lastname@example.org)
LD&MH Scotland – Anna Robertson (email@example.com)
LD&MH South – Donna Hollands (firstname.lastname@example.org)
Community Services – Maureen Smith (email@example.com)
cic 2 Competition Winter 2006 Winter 2006 News 3 cic
you first photography you first is a free
four times a year.
Written and published
Scotland maintains IIP
Shirley’s seasonal success
competition by CIC.
Editor: Pauline Gay
Reporter: Lyndsay Milne
Cumbria celebrates decade
Hampers for families in need
you first are calling all budding photographers to enter our Jay and Ryan wax lyrical
competition for the chance to win a digital camera worth £150! you first is for and Richard’s first footy match
about you - so write
The theme of our competition is ‘putting individuals first’.
Photographs will be judged on your interpretation of this theme and tell us what you 8 Feature
and what this statement means to you. So use your imagination, want to see in your
get clicking and send us your snaps! magazine: Spooky celebrations
The prize has been kindly donated by CIC supplier 3663 the leading
food service provider.
you first Magazine 10 Report
Marketing The kids are alright -
CIC CIC’s new childrens
Old Market Court services
Widnes WA8 7SP 12 Your story
The best image will be chosen by CIC’s Chairman of Trustees, John
Edwards. The winner will receive a top of the range digital camera 0151 422 5352 Wisconsin wanderers
Anyone who is part of the CIC community can enter; so whether
you access our services, work for CIC, or work in partnership with
CIC, you are welcome to take part. mocktails
14 Profile (non-alcoholic cocktails)
Please note: we will only accept one picture per entrant. Advertising
For rates and copy Seasonal sensible drinking
Please email your entries to: firstname.lastname@example.org campaign in Liverpool
or post to:
FREEPOST RLUY-UBSG-KCCX Acceptance of
CIC avertisements in the 16 Spotlight
You First Photography Competition magazine does not
Widnes St Catherines - a spiritual
WA8 7SP home!
on the part of CIC or
Don’t forget to include your name, address and contact details you first magazine.
with your entry. If you are using people in your photograph make
sure you get their permission. The views expressed in 20 Report
this magazine are not
The winner will be announced in the March edition of you first.
All entries will be showcased on our website: www.c-i-c.co.uk
necessarily those of CIC. Service users give CIC top
Terms and conditions apply, copy available upon request: Entrants Championing end of life
must be over 18 and currently a member of the CIC community. All care
entrants agree that the pictures and information they supply can be
published in CIC communications.
CIC website: www.c-i-c.co.uk
cic 4 News Winter 2006 Winter 2006 News 5 cic
Willie meets the Mayor Safer streets at Xmas
83 year old William
Shirley’s winning design
Northbourne House in Shirley Hoban from Broad Lane
Gateshead was in Leeds is the winner of
doing a spot of early this years Leeds Advocacy
Christmas shopping Christmas card competition.
when he bumped Shirley is a member of the
into the Mayoress of Leeds Advocacy service and
Newcastle! William entered her festive design for a
was chosen to have bit of fun - she never thought
his photograph taken she would win! Shirley was
with the Mayoress presented with a £25 gift
and his CIC volunteer voucher from the chair of
Michael Winley. Leeds Advocacy group, Ralph
Extra Police Patrols at Taxi Ranks Porter. The design will feature
on all cards sent out by Leeds
Care Awards finalsists
Advocacy this Christmas.
Well done Shirley!
Following nominations by staff, three CIC
colleagues made it to the finals of the
Caring Times care awards.
Assistant director, older persons and
Presence Cumbria’s ten year anniversary
specialist services, Jane Worsley (left) was Drink - Enjoy it - But don’t overdo it!
short-listed for Care Personality of the Year;
For advice on What a glittering affair CIC everyone to celebrate
communications and marketing manager,
Pauline Gay was short-listed for Care
alcohol use call: 01704 542332 Cumbria’s summer ball was! Held a decade in Cumbria.
to celebrate the ten year There was lots of fun
Marketer of the Year; and director of older
anniversary of CIC in Cumbria. and games and Denise
persons and specialist services Robert
Guests joined up at the Greenhill m i s c h i e v o u s l y
Black was shortlisted for Care Entrepeneur
Hotel, on the outskirts of Wigton, in presented Ida Casson
of the Year. Robert said: “Whilst CIC did not
September. Home Manager, Sea
win any awards this year we were flattered
View, with a bouquet
that our colleagues had nominated us and CIC’s Sefton Alcohol Services are part of a multi-
People who are supported in of everlasting (plastic)
pleased that we all made the finals.” agency campaign to keep the streets of
local homes, families, staff and flowers, for her 30 years
Southport safe at Christmas. CIC staff will be on in the care profession.
friends all turned up in their finery,
call to provide alcohol advice over the festive
with visitors from other care
period. A cake for the
organisations and colleagues
from Merseyside also attending. occasion had been
Denise Blewitt, Assistant Director, The music was
opened the event, inviting provided by Thrice
Scotland IIP success continues Brewed, ably assisted
by Paul Raynor a
Its a boy!
CIC tenant from
CIC have maintained our Investors in People (IIP) Morningside.
status in Aberdeen and Central Scotland for
meeting best practice in staff development and A ceilidh followed with
standards. everyone taking to the
dance floor on mass.
CIC Assistant Director of Services in Scotland,
Alice Drife said: “We are delighted to have been The evening was a
given the IIP status again. The award great success and
Children in need acknowledges the hard work and commitment
of the people who access our services and staff.”
special thanks has to
go to all CIC home
managers, and Joan
IIP is the national award which sets a level of (Secretary) who kick
CIC central office staff in Widnes all Congratulations to CIC
good practice for the development and started the fundraising
donated a pound to wear their own auditor Angela Thomas
management of staff. The successful review by selling hundreds of raffle tickets and carrying out a sponsored walk!
clothes in aid of Children in Need on Friday and her partner Neil
followed rigorous and complex assessment during Donations were also received from CIC’s CMB and the local ‘Club
17 November. Staff in Widnes raised a total Bickerdike on the birth of
September 2006. Together’ Group (Cumbria’s own Social Inclusion Group). Here’s to the
of £119.00 – well done! Ethan.
next 10 years!
cic 6 Community Winter 2006 Winter 2006 Community 7 cic
Hilary gets hitched
CIC central region
service manager Hilary
A parcel of goodwill
Ryan’s a real smoothie
Hawkins married Tim
Hutt on the 5 August
2OO6. Family, friends
and colleagues joined
the couple at Prescot
Registry Office to
celebrate their special
Family fun at St Patricks
Every Christmas service users and staff from
Family Fundraiser CIC’s Community Link, St Helen’s, collect food
donations from the supermarkets and make
The family of St Patricks resident Ann McGrath them into hampers to give to people in need
organised a fundraising evening to raise at Christmas.
money for mum's residential home in Widnes.
CIC support worker Ryan Murdoch had his hairy legs
The event was held at The Holy Family Social
Club in Cronton in September. The family
raised a total of £800 towards the home and
waxed to raise funds for residents at CIC's
Charnwood Lodge Residential Home and sister First football match
service Richmond Day Care Centre.
everyone at St Patricks want to say a big
thank you! Richard Chan from Ivyhurst Close in Liverpool
attended his first ever football match in
Ann and husband Larry presented the October and saw his favourite team Liverpool
cheque to home manager Janet play live for the first time.
Leatherbarrow in October.
After successfully applying for tickets via
Liverpool football club’s draw system, Richard
Golden Wedding celebration and his key worker Lorraine Gannon went to
see Liverpool v Blackburn Rovers on 14
To celebrate 50 years of marriage St Patricks October.
resident Fred Connick and his wife Joyce People who access CIC’s Community Link,
hosted a huge party at the Cheshire home. St Helens raised £98.50 when they held a table Sitting in the Anfield Road end of the ground
The happy couple were joined by their whole sale and coffee morning recently. The funds Richard joined in the singing and enjoyed the
Colleagues, family and friends donated their money
family for a special celebration at the CIC will go towards their christmas dinner party. banter of the crowd. His worst moment was
to see Ryan's normally hairy legs become silky
residential home in Widnes. Children and when Blackburn scored!
grandchildren filled the home which was
decorated with masses of balloons and Richard enjoyed his first football match so
Ryan's brave act raised a total of £170 and the
banners in honour of the special day. much he has already applied for more tickets.
money has been put towards a series of Christmas
Jay gets it off his chest parties for the residents at both the home and day
Richard’s next match is on 25 November when
he is due to watch Liverpool against North
West rivals Manchester City. A fan is born!
CIC Service Manager Jay Lomax raised £245
for the North West social inclusion network
‘Branches’ getting his chest waxed.
Happy birthday dad!
Hilary Samuel from Fir
Tree Road, Surrey,
attended her dads
100th birthday party
in October. Hilary
had a fantastic day
catching up with
relatives and is
delighted she got to
Branches want to say a big thank you spend time with dad
everyone who sponsored Jay! on his very special
cic 8 Feature Winter 2006 Winter 2006 Competition 9 cic
CIC services got into
the spirit of Halloween
in October by hosting
fancy dress parties
up and down the
UK. you first was
inundated with their
spooky snaps and
we’ve picked our
favourite for you all to
Congratulations to Carla Smith, from
Dodman Road in Liverpool, who is the
winner of our Christmas Holiday
competition! Carla has won a special
Christmas break at the Bond Hotel in
Featured here are party CIC senior support worker Ann Brown
revellers from CIC services: nominated Carla after seeing the
Birkhall Ave, Rievaulx, Mill competition advertised in the last
Rd, Munches Park, Brooke edition of You First, she said: “Carla’s
Lane, Charlotte Grange and mum passed away last year after
Howden Hall. suffering from cancer. Just after she
died Carla moved into Dodman Road
and is now supported by CIC. Carla
has remained very brave and positive
throughout the past year. She always
has a smile on her face, is an absolute
pleasure to support and hasn’t had a
holiday this year. We all think Carla
deserves this break so she can be spoilt,
pampered and have some quality time
Carla’s entry was selected by Bond
Hotel manager Karen Dixon, “I think
Carla really deserves this special prize”
says Karen. “She has had so much to
deal with over the past year but has
remained strong and positive
throughout – we will all make sure she
has a fantastic time!”
Karen had the difficult job of picking just
one winner. “All the entries for the
competition we received were
fantastic and I would love to give
everyone who entered a free holiday.”
cic 12 Your story Winter 2006 Winter 2006 Your story 13 cic
Awesome adventures in Day 4 - Tuesday July 11th
Today we are spending the day with
friends from Wisconsin People First and
CIC service manager Hilary Hawkins,
presents the background to this life-
we visit the Museum of Art in In order for you to appreciate the
Milwaukee. The building is amazing. importance of this journey: for the
Later that night we are all invited to our
eight individuals involved; for our
friend Pams home for an evening buffet.
I sing some songs from ‘Grease’ on the international links; and for the
family Karaoke and have a really good organisation, we need to think back
time. We finish the evening at the local to May 2005.
In July, four members from CIC’s Social Inclusion ‘Cold Custard’ shop were we say our
Group flew to Wisconsin, America and embarked on Goodbyes to Wisconsin People First Rob Harper Director of Partnerships
a movie style road trip to find out about advocacy over a bowl of American Icecream! Learning Disabilities and Mental
on the other side of the Atlantic. They travelled 4,000 Health Services went on a study tour
miles and covered three destinations, in ten days. organised by Paradigm training
Group member Mairhi Whymes kept a diary on her consultancy to Wisconsin U S A.
travels. Here is her account of their “awesome Historically this study tour has been
adventure” ….. provided for Directors of services,
Day 5 - Wednesday July 12th Chief Executives or Commissioners,
when Rob returned from his trip he
On the road again. We leave Milwaukee was determined that C I C would be
Day 1 - Saturday July 8th Day 3 - Monday July 10th early and drive to Ashland via Minocqua. the first organisation to offer people
We have a lovely picnic in the national who access support an opportunity
Finally departure day! It’s great to meet We are up early again and heading to park and enjoy a boat trip around Lake to have the same experience.
up with the whole study tour group. the Hyatt Hotel in Milwaukee for the Superior. Everyone thinks the scenery
Myself, Bob Guy, Janine Cued and Kevin People First Conference. We meet is magnificent and we take lots of In November 2005, a group of people
Pimblett all access CIC services. Our lots of other self-advocates with photographs. I saw a bald eagles nest from Wisconsin came to the UK. Rob
names were picked out of hat to go on different abilities. Bob takes to the with tiny chicks in it. After another
hosted a day for them in Merseyside,
this amazing adventure. Supporting us stage to talk about his role as drive we arrive at our final destination
today – Ash Lands. that was featured in our 2005 winter
are CIC staff Hilary Hawkins, Gail chairperson of Pathfinders in the UK. edition.
Parkes, Donna Holland and Gillian We are all proud of him. We finish the
Findlay. We are all excited and due to Mhairi Wymes and Jamine Cued. day having a meal with Tom who is a Kevin Pimblett
arrive in Chicago at 1pm. It’s a long Little did I know then, that by July
trustee of People First Wisconsin. Later
flight but we pass the time watching we visit the local bowling alley. Bob wins 2006 I would be packing my case,
films and doing word searches. After hands down with Kevin a close second! and leading a party of seven others
landing, we pick up our cars and drive across the Atlantic to visit our
to our hotel in Mayfield for a well Day 6 - Thursday July 13th American friends!
Day 2 - Sunday July 9th Bob Guy
Today we are meeting up with New Rob felt the fairest way to choose
Horizons and Bayfield People First. The who to go would be to draw names
We all get up early and I can’t believe plan is to visit people at their places of from each region from a hat. The
we are all actually here! Kevin makes us work. One girl Donna works in a bank, people chosen then chose a support
waffles for breakfast – they are lovely. she takes us down to the vault and it is staff member to accompany them.
We meet up with our friends from just like being in a James Bond film! We
Wisconsin People First in Mayfield take a trip to Madeline Island and Bob I contacted our friends in Wisconsin
shopping Mall. It’s great to see takes charge of steering the ferry. That who were keen to make the trip
everyone again. We first met the group night we go to a circus top tent and
action packed from start to finish! On
when they visited us in the UK last year. watch ‘Riding the Wind’ - a musical
They are going to be our tour guides History of Bayfield and the Apostle 8 th July 2006 we flew from
whilst we are in Mayfield. After lunch Islands. It is a great night. Manchester heading for Chicago.
we go shopping and take advantage of
the great American prices. Day 9 - Sunday July 16th
With friends from Bayfield People First Bob and Kevin attend church today and Day 7 - Friday July 14th
they are made to feel very welcome.
Bob especially enjoyed chatting to the Today we are visiting a lumber yard, a
Day 11 - Tuesday July 18th Day 10 - Monday July 17th parish priest and having his photograph Day 8 - Saturday July 15th hotel and a pizza parlour – meeting
taken. advocates at their places of work again.
Home time! We are all tired but agree Today we visit Dan Rossiter who is the It’s now Sunday afternoon and we are The people are happy in their jobs and
We are back on the road again and
we have had an ‘awesome’ time. We Director of Services for Dane County. meeting up with Nancy to talk about the very much involved in the social aspect
driving to Madison to meet Nancy
have made so many new friends and He talks to us about service provision, difference between our services at of their work place. In the afternoon
Molfenter. Nancy works for ‘Voices’,
have loved travelling across America. direct payments and brokerage. Later home and in America. we go to an Indian reservation were we
which is an advocacy organisation
It’s sad to leave the group but I am we visit Kim Turner who is the talk to the local people. Everyone is so
valuing opportunities independence,
looking forward to seeing everyone Executive Director at Options In proud of their history and of the work
choices, empowerment and self
back home. I can’t really say what I Community Living. We learn lots about they do providing meals to the local
determination. We are shown the sights
enjoyed most – just all of it! advocacy American Style and all agree community. We see some buffalo and
of Madison and all love the life-sized
we have many ideas for developing our all agree it is a brilliant day!
cows on display in every street!
network at CIC when we go home.
cic 10 Report Winter 2006 Winter 2006 Report 11 cic
New kids on the block!
you first are delighted to welcome some new young friends and toddlers to 18 year old young am really looking forward to all continue to support them. We Denise Blewitt CIC assistant
their families into the CIC community. CIC have set up a new adults. the Christmas things we are going are all delighted that this is director of services in the North
to do – I love Christmas” she adds. working out as it’s important for East, says “This project has been
enablement service for children in the North East where twenty
“The children really enjoy coming consistency and familiarity.” a resounding success, the
children are supported to access activities in their community.
to the service” says Sam. “We “Bernie has lots of friends at feedback from families and
you first went to visit the service in Newcastle to join some of take part in lots of activities within school so we encourage her to Early Support, Every Child Matters partner agencies has been very
the children for a spot of Christmas shopping and to find out Newcastle and the surrounding interact with the other children green paper and the National positive.” CIC hope to develop
more about their service. area. We are always active and here at the after school service,” Service Framework for Children their children enablement
on the look out for new things to says Sam. “There are also small informs CIC’s approach to this services and deliver them
“We support children and young people with autism and do.” She adds. things we do like encouraging new service delivery. nationwide. “We are looking to
learning difficulties to access activities in their community,” Bernie to order her own food. This further integrate this approach
explains project manager, Sam Rutherford. “Our project focuses The activities range from speed- increases her confidence and is “We are developing our service into new services for children
on providing something we always encourage by focusing on the individual - so across the country - providing
support with life with the other children we support like all CIC services we take a greater opportunities for children
too.” Sam adds. person centred approach to with autism and learning
and social skills,
service delivery.” Says Sam. difficulties.” Denise adds.
including both Bernie is 17 and will soon be a
health and young adult. “A few of the young The role of Early Support is to raise
emotional people we support are about to expectations about the way
related needs” turn, or just have turned 18,” agencies and services work,
she adds. explains Sam. “With this in mind encourage change, and provide (Far left) Bernie Woods with Santa.
we are in the process of practical tools to support the (Left) Bernie with Sam Rutherford,
CIC took over developing our service so we can children and their families. project manager. (Below) Chloe Vose
the service on 5
June this year. By
working in close
authority, the children’s transition needs of every child we support boating and rock climbing to
into CIC’s new service has been a so they can reach their full makeovers at Debenhams and
resounding success. potential,” says Sam. “We are trampolining. All the children are
working in a number of localities involved in deciding what to get
“Our approach across Newcastle and our aim is involved with and coming up with
is child-centred to increase children’s confidence ideas for activities.
and family- whilst developing their skills and
focused and aspirations.” “We chat with the children to find
our aim is to out what they would like to do
meet the CIC’s children’s services include and we always try to encourage
both an after-school and them to take part in activities they
weekend project, this also haven’t done before.” Says Sam.
includes the provision of “The children are also interacting
activities and play with each other all the time and
sessions for children. this is fantastic for the
The ages of the development of their social skills.”
children range from
p r e - s c h o o l Each child has their own care
plan and Sam and her team work
together with both the children
and their parents in the
development of their different
needs and abilities.
Amongst the children using the
service in Newcastle is 17 year old
Bernie Woods. Sam has
supported Bernie for over 5
years. “I like coming here
after school” says Bernie. “I
cic 14 Profile Winter 2006 Winter 2006 Profile 15 cic
As part of the citywide Pssst campaign, funded by the
Pssst.... being ‘sensible’ Neighbourhood Renewal Fund, they have installed four
computer kiosks in local schools and in the community.
You don’t have to be a computer whizzkid to access the
kiosks – they are smart screens, which means you simply
touch the screens.
The kiosks have interactive quizzes and video games
aimed at all ages. For example, one game is set in a pub.
By giving the guy at the bar pint after pint, you watch him
get more and more drunk and learn the effect each pint
has on him. You then are faced with the dilemma of
getting him home safely. Another game is called beer
goggles – showing how alcohol can cloud your
judgement about who is attractive to you. The calorie
counter game is also proving popular. By spinning the
wheel you can add up not only your alcohol intake but
also learn how many calories there are in your favourite
An innovative, multi-media
campaign aimed at raising Garry explains: “At Christmas people tend to overdo it, so
awareness about the dangers it’s a good time to get people to think about how they
of drinking to excess is can drink sensibly without feeling lectured. We want to
entertain people and get them to have fun.”
causing quite a stir in North
Liverpool. The “sensible drinking” project has other
activities and events planned for the community.
Garry D’Arcy from CIC There is a database of 180 organisations that are running
Liverpool Addiction Services is “diversionary activities” for all age groups, which include
project manager for Positive family trips out, sports and arts and craft.
Communities, a citywide
partnership of agencies (l to r)
Batman Mocktail Designer
committed to public health. Matthew
He and his colleagues have You will need: Philpott and
come up with an exciting and • 180ml orange juice CIC project
• 5ml grenadine
fun way to deliver information • club soda
on “sensible drinking” to the Garry D’Arcy
• brandy essence
community at Christmas. • sliced orange
Here’s how to make it:
Mix the orange juice, club soda and a few
drops of brandy essence together, pour into a
short glass and drizzle the grenadine through
before serving, garnished with a slice of
Schools are playing their part in getting the healthy lifestyle
Alcohol is linked to nine message out to its pupils with the aid of a CD rom teaching
different types of cancer, including: pack.
mouth, liver, stomach and colon.
A parenting tool will be available to help families with children
with drink problems to access appropriate help and support
Brandy Sour groups.
You will need:
• 30ml lemon juice For support groups there will be ongoing training and self help
• 5ml icing sugar packs containing drink diaries, recipes for non-alcoholic
• brandy essence cocktails, drink calorie counters and myth-busting postcards
• sliced lemon that provide facts in safe drinking.
• lemon flavoured tonic water
• mocktail cherries
Garry reveals that Positive Communities are also in talks with
Here’s how to make it: the License Trade to explore opportunities for a Pubwatch
Mix the lemon juice, icing sugar and a few scheme in North Liverpool in which pubs and the police would
drops of brandy essence together with work together to ban troublemakers from bars.
crushed ice and serve in a brandy glass
topped up with lemon tonic and garnished It seems that Positive Communities have thought of
with a slice of lemon dusted in icing sugar.
everything to ensure its community has a safe and healthy
cic 16 Spotlight Winter 2006 Winter 2006 Spotlight 17 cic
It’s easy to see why St Catherines won
gold in the Nantwich in Bloom
competition this year, their garden is
an oasis of colour, even in the gloomy
The building surrounds the beautifully
planned courtyard, so all the residents
can look out onto the garden from the
home. “It’s a very tranquil space for
residents to enjoy and we spend a lot
of time out there in the summer.” Says
home manager Carolyn Penfold,
proudly. “Everyone enjoys it, but our
residents who have dementia
especially like it because it gives them
the freedom to walk around in a safe “It’s a very tranquil space for
and interesting environment. It has
been designed with them in mind.” residents to enjoy and we
The garden won the highest accolade
in the competition. It’s a fantastic
spend a lot of time out there..”
achievement for St Catherines and Carolyn
is keen to give credit to their hard working
St Catherines gets gold
gardener Darren Moore who tends it four
hours a week. “Darren is fantastic he even
grows veg for us to eat!” She adds.
St Catherines is home to 40 people. It
opened in 1993 and provides care and
support to 20 elderly frail residents and 20
residents with dementia. “Our home is a singing groups here fortnightly from three different churches.” interesting and worthwhile local churches come in and
very popular in Nantwich it has a huge activities for people to provide carol singing and the
waiting list and most people in the town Spiritual links are very important to residents and staff at participate in and local brownies are regular visitors
know someone who either works here or St Catherines. “We believe it is our job to take care of mind, accessing information and too.” Says Carolyn.
lives here. The majority of the staff have body and soul” Carolyn tells us. opportunities for residents
been here since it opened.” Carolyn tells specific requests. We “I love seeing the children at
us. “It’s a great place to work and it’s at As well as catering for all religious beliefs, St Catherines regularly take trips to Christmas.” adds St Catherines
the heart of the community. We are well residents can take part in holistic treatments and activities. stately homes, national resident Betty Robinson.
supported by the local churches, schools parks, shopping outlets
and community “The oriental exercise Tai Chi is really popular.” Lynn Evans, and even just across the “Families and friends drop in on us
groups. We Activities Co-ordinator tells us. “We hold classes here regularly road to the village pub!” at all times during the holidays, so
h o l d and residents enjoy the gentle exercise and the philosophy it’s a great atmosphere.” says
services behind it.” One of the favourite Carolyn. “But we make sure that
a n d activities of St Catherines even our residents whose families
St Catherines have also taken residents a is making hand made can’t visit aren’t excluded. We
part in research by Biophysical greeting cards. ensure everyone has a great time
Medicine Ltd, a company formed at Christmas!”
by CIC. The research uses “I enjoy making the cards and it
Biophysical Solutions a non- helps raise funds for our activities.” “Its not just Christmas that we
invasive electro-acupuncture Says St Catherines resident John have a great time at St
treatment to explore if elderly Milner. Caths…its all the time!”
volunteers find this treatment laughs John.
useful in helping to alleviate pain “We display the cards in the foyer
and other conditions related to and visitors snap them up” adds Praise indeed!
“We like to offer people “Christmas is a big event at St
opportunities to access holistic as Catherines” adds Carolyn.
well as traditional treatments. We “Residents enjoy getting their
find that our residents are very home prepared for the
open minded to new ideas. They festivities.”
like to try different things and
keep active. ” Carolyn says. Lynn “It’s a magical place at
agrees. “I am kept busy finding this time of year. The
cic 18 Advice Winter 2006 Winter 2006 Advice 19 cic
Know your rights ... ... the law and you!
TV licence discount Dignity in care campaign Mental Health bill 2006
If you live in On 14 November 2006 the government launched its first The Mental
residential care ever dignity in care campaign. The national campaign Health Bill was
you may be to place dignity and respect at the heart of caring for presented to
entitled to an older people, is backed by a £67 million grant to Parliament on
Accommodation improve the environment of care homes across the 16 November
for Residential country. 2006. This bill
Care (ACR) amends the Mental Health Act 1983.
concessionary TV The campaign aims to stimulate a national debate The new Bill introduces supervised
licence - costing around dignity in care and create a care system where treatment in the community to
only £5 per year. there is zero tolerance of abuse and disrespect of older ensure that people who have been
people. discharged from compulsory
This licence is treatment in hospital continue to
available to The Dignity in Care initiative has been set up to ensure comply with treatment. This will
people living in all older people are treated with dignity when using benefit individuals and improve
certain types of health and social care services. As well as running a public safety.
residential care series of events, nationwide, for people to raise their This new approach will fulfil our
accommodation views they are also keen to find out how you feel about commitment to delivering modern
and who are the services you use. mental health services.
disabled or over
the age of 60. For more information go to www.tvlicensing.co.uk Find out more about the campaign and how you can For more information go to
get involved at www.dh.gov.uk/dignityincare www.dh.gov.uk
Sight of an angel
CIC’s Christmas card
My life ... my way will feature this beautiful
painting by Billy Banner,
who accesses CIC’s
My Life…My Way is an annual review with a alcohol services,
difference. Huyton. After visiting the
Walker Art Gallery in
My Life… It’s chockablock with articles written by Liverpool, Billy was
My Way members of the CIC community. It’s their
chance to personally talk to you about
inspired by; ‘Sense of
Sight’ by AL Swinnerton,
Annual Review 2006
their experiences over the year and their a pre-raphaelite
hopes and plans within CIC and the wider painting he saw
society. displayed there. He
produced this fabulous
The stories featured in this publication give artwork and donated it
a clear reflection of what CIC is all about. to CIC to hang in our
Our contributors will tell you more about our reception. We are sure
mission, vision, values aims and objectives, you’ll agree that Billy is
than any traditional annual review or report a gifted artist and his
could. To get your copy contact CIC at the work should be shared
address on page 3 or download it from our with a wider audience.
website at: Look out for this lovely
www.c-i-c.co.uk greeting card soon!
cic 20 In focus Winter 2006 Winter 2006 Report 21 cic
My new home
“It was about two years ago when I first
thought about moving house. I decided I
wanted a place of my own so I could be
more independent. Results from this years annual survey are hot off the
press and we are pleased to announce that the
I discussed this with my brothers, support people at the centre of our services have been
workers and my care manager at a review over-whelmingly positive about their experiences
meeting. My care manager said he would of CIC.
start to identify possible places for me to
move to and soon afterwards a place was This year the survey was designed to find out how
identified. I went to visit the house but I the people who access our services really feel
didn't think it was right for me. Just after about us and the support they receive. We
another place was found so I went along to designed and
have a look. carried out
surveys so we
direct to the
p e o p l e
main types of
s e r v i c e
p e o p l e
people who access our day care services.
Using an independent consultant, a truly autonomous
As soon as I saw the second house I fell in survey was produced. Individuals were consulted in four
love with it. It was near where I grew up main areas: Quality of Life; Quality of Care and Support;
and it was just what I was looking for. I Being in Control and Access to Information.
would live upstairs and another person
would live downstairs - so it was just like
having my own flat.
Once I decided I definitely wanted to
move in, my care manager did all the
necessary work for the move to go ahead.
In the meantime, I met regularly with the
This year’s survey results reveal high levels of satisfaction across all four areas.
other lady who was also moving in, and we
got to know each other. This year’s survey results reveal high levels of The people who access CIC day services
satisfaction across all four areas. revealed high levels of satisfaction regarding the
My support workers worked with me to quality of their lives with very positive feedback
review my finances so I could save up Overall levels of satisfaction for the three main CIC from individuals.
ready for the big move. They also service provisions are:
supported me to organise my move and to The results are remarkably consistent and emphasise
inform all the necessary people that I was Supported at home by CIC – 88.8% widespread satisfaction from the people who access
moving. CIC residents – 85.8% CIC services.
CIC day care service users – 85.0%
Just before I moved into my new place, I Rob Harper, CIC Director of partnerships, learning
organised for everyone to go out for a meal Most significantly key findings have been made in difficulties and mental health services, said: “The
so I could say my goodbyes - I had a the following crucial areas of service delivery: people at the centre of our services have been
fantastic time and asked everyone to say overwhelmingly positive about their experiences of
in touch. Individuals who are supported by CIC in their own CIC. We are proud of our excellent staff and
home feel they are in control of their own lives determined to build upon our successes.”
I successfully moved into my new house on with extremely high levels of satisfaction in this
6th September 2006 and I have never been area.
happier!” Quality of care scored significantly high amongst For a copy of CIC’s Service User Satisfaction
CIC residents with top results in this essential area Survey go to: www.c-i-c.co.uk
By Carol Beech of their service delivery.
cic 22 Feature Winter 2006
you first readership survey Complete our survey and enter the prize draw for
a chance to win £25 shopping vouchers!
Promoting Dignity and Choice Please photocopy this page and send your entries to: FREEPOST RLUY-UBSG-KCCX, CIC, you first Competition, Widnes WA8 7SP
CIC Service Manager Julie Cowen is working with residents and
colleagues to devise an End of Life care provision for CIC. She is How much of you first do you read? I think the presentation is…
The HCHM forum are
I read it cover to cover attractive
now sharing her expertise in a unique forum to heighten currently planning their I just browse easy to read
awareness about palliative care across the North East. next conference. The I select features of interest to me well illustrated
theme is ‘Dementia’ and I only read the news pages colourful
“All my team passionately believe that people who are dying I just look at the pictures
from progressive or chronic conditions should have the choice is planned to take place Other - please state I think the presentation could be improved by…
where and with whom they spend their last remaining days.” on Wednesday 16th May more photographs
explains Julie. “It is vital that residents and their families are 2007. How much time do you spend reading the magazine? busier style
An hour or more more pages
provided with choices and options at this sensitive time.” Half an hour or less brighter colours
15 minutes or less
(l to r) CIC service manager Maura on in Hartlepool regarding end of In general how would you rate the quality of the magazine?
Monaghan presents bouquet to Julie life care in homes.” Including yourself, how many people read your copy of Excellent
Cowen in recognition of her work on you first magazine? Good
One Needs improvement
palliative care in Hartlepool. “By working in collaboration with Two Poor
managers within the forum we Three
“This combined expertise means have combined our expertise to Four+ Please tell us what you like and dislike about you first?
CIC is becoming recognised as a deliver quality care to the people
specialist service provider for end we support - as well as raise Have you ever accessed you first via the internet?
of life care provision.” Julie adds. awareness about the issues Yes
Over the past year Julie has also involved.” Julie adds.
been busy forming a specialised If yes - which version do you prefer?
forum to promote and raise As part of their campaign the Hard copy
Julie is service manager at awareness about palliative care. group organised a conference in Internet version Do you have any suggestions for improving you first?
Charlotte Grange Residential Julie is treasurer of Hartlepool October examining and I enjoy both versions
home in Hartlepool. The home Care Home Managers Forum promoting End of Life Care for
uses the End of Life Care tools; (HCHMF), made up of a selection How often do you follow up on the information
individuals living in care and
recommended in the Know Your Rights section?
Integrated Care Pathway and of care home managers. nursing homes. Always
Preferred Place of Care. “Our Often A bit about you!
ethos is to promote dignity and “Our main aim is to inform people “The conference was the first of its Sometimes You don't have to answer these questions, but if you do they will help us
choice at the end of a person’s that palliative care is not kind in the North East and Rarely understand more about our readers.
life,” explains Julie. Many CIC only about cancer was a huge success.” Never
colleagues have participated in but covers all What is your connection with CIC?
says Julie “Over 285
Would you like to see more advertising within the I access CIC services
palliative care & end of life care disease types professionals magazine? I am a CIC colleague
training. and long term attended from the Yes My friend or relative accesses CIC services
conditions,” private and public No I work in social services (please state your role)
explains Julie. sectors of health I work for a Primary Care Trust (please state your role)
“The forum also and social YOUR VIEWS I am a commissioner
highlights the care.” I am a researcher
Please tell us how you feel about the following Other (please state)
which is going Gender: Male Female
Agree Neutral Disagree
you first ... Year of birth:
raises awareness of CIC and its
diverse community Nationality:
provides useful information
encourages involvement Are you on the you first mailing list?
promotes positive change Yes
brings the CIC community together No
If no, please tell us where you picked up a copy
Agree Neutral Disagree
I find the content …
reflects the diversity of CIC positively I would like my details to be entered into the
helps me know more prize Draw:
about the range of CIC services
I think the content could be improved by… Address
more feature articles
more news items
For further details contact Julie Cowen on 01429860301 or more focus on people who access CIC services
more focus on colleagues Telephone number
email email@example.com more focus on Government initiatives - “know your rights” Email address
more competitions and prizes
I would like my details (as above) added/removed from the you first