Job Description Medical Office Assistant – Medical Receptionist - PDF

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					Job Description: Medical Office Assistant – Medical Receptionist Date Posted: 1/12/2006
Full time. Hourly Rate: DOE Location: Pleasanton/Livermore Clinic

Axis Community Health has a job opening in the Medical Reception Department for the following Position:
Medical Office Assistant – Medical Receptionist – Pleasanton/Livermore clinic seeking FT (Monday -
Friday). Excellent benefits, 401K. Fax resume to (925) 201-6016 or e-mail to operez@axishealth.org.

Duties include:

    •   Experience as a receptionist, preferably in a healthcare setting
    •   Warm outgoing personality
    •   Ability to interact effectively and in a supportive manner with persons of all backgrounds
    •   Excellent telephone skills and etiquette
    •   Ability to work well under pressure
    •   Ability to work accurately and efficiently
    •   Must have computer knowledge, Microsoft Excel, and Word experience a must, 35 WPM
    •   Bilingual English/Spanish required
    •   Knowledge of patient billing procedures
    •   Perform other duties as assigned

Industry Experience:

    •   Greet patients and agency visitors; direct all people to the appropriate location and services; be
        courteous, polite and helpful to the public and clients at all times when representing Axis
        Community Health.
    •   Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all
        times.
    •   Provide efficient and professional telephone services; transfer calls according to established
        protocols.
    •   Register patients according to agency protocols.
    •   Determine the financial status of patients and their eligibility for Axis Community Health services;
        assist patients in accurately completing appropriate forms, and document all information
        according to Axis Community Health protocols.
    •   Schedule appointments for patients according to established procedures.
    •   Collect and post fees according to protocols; prepare and balance daily financial registers and
        submit all forms and fees to the fiscal department.
    •   Maintain and report statistics as required.
    •   Maintain forms and office supplies required for front desk activities.
    •   Secure the building at the close of each working day; turn off or unplug appliances and machines
        according to agency protocols and lock all entrances.
    •   Assure the readiness of the reception area for each working day; open the building at the
        designated time and have all front desk activities fully operational at the start of business hours.
    •   Participate in staff and educational meetings.


Agency Profile
Axis Community Health is a nonprofit community organization located in Pleasanton California, since
1972. Our agency provides a wide range of medical, psychological and social support services for
residents of the Tri-Valley area. Axis is the sole provider of medical care for the indigent and uninsured
residents of eastern Alameda County.