Safeway Forgot Password Process Flow Diagram Cassy Rowe, IA

							Safeway "Forgot Password" Process Flow Diagram
Cassy Rowe, IA
06-21-2006

                                                  "Incorrect
                                                    Email"
                                                     Error
                                                     Page


                                                 user enters
                                                    email,
                                                clicks submit


                                                                    system
   user clicks      "Forgot     user enters        "Thank
                                                                    sends
    "Forgot        Password"       email,           You"
                                                                 "temp pass"
   Password"         Page      clicks submit        Page
                                                                     email




                                                 "Incorrect
                                                    Temp
                                                                               Legend
                                                   Pass"
                                                 Error Page

                                                                                        Squares are HTML pages
                                                  user enters
                                                temp pass and
                                                  new pass,
                                                 clicks submit
                                                                                        Triangles represent a system process

  user receives
                                 user enters
      "temp          "Temp                         user is
                               temp pass and                     Home                   Solid lines represent the optimal path
    password"      Password"                       logged
                                 new pass,                       Page
   email, clicks      Page                            in
                                clicks submit
        link                                                                            Dotted lines represent non-optimal paths

                                                                                         Double arrow ends means the process
                                                                                         can go forward or backward from that pt.