Visio-Process Flow 2008-02-15.vsd

Document Sample
scope of work template
							                                       1.0                                                   Collect
      Project                        Develop                  release request           Release Requests          proposed
                                                                                                                                    Conflicts?
     Planning                        Release                 (project charter?)             (Release              releases
                                      Plan                                               Management)
   Project Charter:
  Proposed services                                                                         change(s) to
  Proposed affected                                                                          release(s)
     stakeholders
 Proposed Schedule
 Release components                             change(s) to                                 Resolve
       affected                                                                                                                   Yes
                                                 project(s)                                  Conflicts
Security Requirements
         Risks
    Dependencies
                                       2.0
                                                                   scheduled release approved
                                 Design, Build, &                                                                               No
                                Configure Release                                                                  (scheduled release approved)
                                   (rename?)
                                                                                                                                                     *need to revisit
                               completed                                                                                                          when change requests
                                release                                                                                                               are submitted
                              components
                                                                               5.0                                                      change request(s)
                                       3.0
                                                                          Communication,                             4.0
          No                        Release
                                                                           Preparation &                           Rollout                          change(s)
                                   Acceptance
                                                                         End-User/Support                         Planning                              to
                                   and Testing
                                                                             Training                                                                roll-out
                                   test                  testing         communications                roll-out
                                 results                 status                                       schedule

                                                                                                                                   change(s)
                                   Acceptance                5-square?                                                                 to
                                     Criteria                                                                                      release(s)
                                      Met?

                                                                           Coordinate           scheduled
                                       Yes           testing                Releases             releases                                           Resolve
                                                   completed                                                         Conflicts?         Yes
                                                                            (Release                                                                Conflicts
                                                                          Management)
 Capture & Manage                     Known
                        Yes
   Known Errors                       Errors?                 notification of
                                                               sign-off &
                                                                final date
                                                                                                      No
                                           No                                                 (release approved)

                                     Release                                                                 release approved
            communication of       Acceptance
             known errors to         Sign-off
             Service Owner       (Service Owner)
                                                                                No
                                                                                                                                                     Review
                                                                                                                      Change
                                                                                                                                                    Change
                                                                                             Yes                    Review Board
                                                                                                                                                    Requests
                                                                                                                     Approval?
                                                                                                                                                      (CM)


                                                                           Authorization
                                                                                for                                      No
                                                                            Release?

                                                                                                                       Resolve
                                                                                                                       Issues
                                                                                  Yes


                                               7.0                               6.0
               8.0
                                            Early Life                     Distribution &
            Close-out
                                             Support                        Installation
                                                                                                                         Release Management
                                                                                                                             Process Flow
                                                                                                                          February 15a, 2008