TeamTalk FOR ALL STAFF OF LEEDS PRIMARY CARE TRUST Issue 4: 20 November 2006 Welcome to the fourth issue of TeamTalk, a news bulletin for all staff of Leeds Primary Care Trust. TeamTalk includes details about events, training opportunities, staff awards and successes and any information that you’d like to send us to share with colleagues. TeamTalk will be issued on Monday every two weeks. The regular Transition Update previously issued weekly will now be incorporated into TeamTalk, however any important information will be sent out separately. Safety, security and fraud awareness Dominic Mullan will be circulating the latest news and tips on what to look out for on safety, security and fraud awareness as a monthly addition to TeamTalk. Please send any suspected reports of fraud to Dominic who will check legitimacy and make sure staff are made aware of real problems. This month’s update is at the end of this issue. Our first edition will be distributed to staff during week of 20th November and is also lodged on our website at http://www.leedspct.nhs.uk/staff/?pagepath=For%20Staff/Latest%20News. We are also sending copies to primary care partners and community and voluntary organisations, although we are planning a separate newsletter specifically aimed at these groups which will be ready in December. Please let us have your thoughts and comments about the new magazine. PCT World – Leeds PCT new staff magazine Healthy Leeds Watch out for the Leeds City Council quarterly newspaper dropping through your home letterbox during December. We have produced a four page Healthy Leeds insert to update the public, patients and carers about who we are and highlight some areas of PCT work. Four pages is not nearly enough to even scratch the surface of what we are about but it does signpost some important services. We plan to produce a supplement regularly so we will be coming to you to showcase and signpost key work again soon. The insert will also be on our website at http://www.leedspct.nhs.uk/about/?pagepath=About%20Us/Corporate%20Information Again, let us know what you think. Essence of Care Essence of Care continues to provide good practice evidence of making a difference to developing and improving standards of care for patients, carers and staff within the Leeds PCTs’ services. Lindsay Birkin, Staff Nurse District Nursing Team, Bramley says Essence is about “ taking things back to basics, looking at what the patients want, making action plans to achieve this and benchmarking against it”. Her colleague Sharon Craig, Health Visitor adds “it’s highlighted our good practice, where our gaps are – on which we need to improve. We are reflecting and planning as a team” An Essence World Café Event will be held on the afternoon of 30.11.06 at Milford Rugby Club, Beecroft Street, LS5 3AS to gather learning from all the different approaches in implementing Essence of Care across the city and to inform future developments. The Essence leads for each wedge within the PCT are planning to capture the experiences from those involved, with a diagonal slice of staff, agencies and public attending with results and an outcome of implementing an agreed action plan for the way forward into 2007 and beyond. Essence work will be showcased, celebrating the achievements of staff, enabling the sharing, comparing and development of practice to be disseminated widely in Leeds. Come along and make a difference. For more information in the meantime, contact your local Essence of Care lead in Leeds PCT: South wedge – Jane Mischenko, Assistant Director of Nursing and Clinical Practice, Navigation House, 0113 30 59666 North West wedge – Michelle Fitzgerald, Clinical Audit and Effectiveness Co-ordinator, North West House, 0113 30 57578 North East wedge – Debbie Myers, Practice Development Nurse, District Nursing, Stockdale House, 0113 21 58408 West wedge - Christina Fairhead, Named Nurse for Safeguarding Children, Bremner House, 0113 30 59400 East wedge – Gill Armstrong, Modern Matron, Oaktree House, 0113 30 59370 Erratum Telephone number for Rob Kenyon, Associate Director, Primary Care Drug Treatment is 0113 2033 443 NHS Smoking Policy Do you see people in their homes? Do you want to know how to implement the new smokefree policy? If you are front line staff, you need to join one of the following sessions: Mon 11 December 10.00am – 11.30am Navigation House th Mon 11 December 12.30pm – 2.00pm Oaktree House th Tue 12 December 10.00am – 11.30am Burley Park Med Centre th Tue 12 December 12.30pm – 2.00pm Holt Park Health Centre th Fri 15 December 10.00am – 11.30am Leafield Clinic th Fri 15 December 12.30pm – 2.00pm Middleton Comm Centre st Thur 21 December 10.00am – 11.30am Pudsey Health Centre st Thur 21 December 12.30pm – 2.00pm Kippax Health Centre nd Fri 22 December 10.00am – 11.30am Armley Moor Health Ctr nd Fri 22 December 12.30pm - 2.00pm Woodhouse Centre th National Cancer Specialist Library – help at your fingertips Need the latest information on the optimum treatment for localised prostate cancer? Find out about emerging biological therapies for breast cancer? For the answers to these and many more questions, look no further than the Cancer Specialist Library (CSL): www.library.nhs.uk/cancer The CSL is part of the National Library for Health (NLH). Others include diabetes, emergency care, later life, respiratory and women’s health. Each one is to help a wide range of NHS professionals – not just specialists. Information on the site includes: • over 2,000 systematic reviews • NICE guidelines and other UK and international guidelines • health policies and strategies • patient information and other resources • appraisal tools • events information and latest news Further information: Chris Alcock, Clinical Lead. Tel. 01865 225682 email@example.com Sally Hunt, Project Manager. Tel. 01865 225913 firstname.lastname@example.org www.library.nhs.uk/cancer Contact: Emily Williams Oaktree House, 408 Oakwood Lane, Leeds, LS8 3LG Telephone: 0113 30 59609 E-mail email@example.com Light up a Life at St Gemma’s Hospice This is an annual event where people can sponsor lights on the Christmas trees outside the Hospice, in memory or honour of someone special in your life. You can print off a Light up a Life form from Gemma’s newsletter or website at: http://www.st-gemma.co.uk/news.htm The Light up a Life Service will take place at 4pm on Sunday 3 December at St. Gemma’s. The Christmas Market is on Friday 1 December (4-8pm) and Saturday 2 December (10am-4pm). There will also be Real Christmas Trees on sale, where non-drop spruce trees between 4’ and 8’ can be purchased or pre-ordered to collect later. Wake up to a Smoke Free 2007! Since 2000 Leeds NHS Stop Smoking Service has helped over 18,000 people to stop smoking and your patients could join this growing number of non-smokers in Leeds. It is easy to refer people to one of over 70 clinics running in Leeds each week. Telephone 0113 (30) 57597 and we will be able to book your patient in there and then! Or give your patients our free phone number 0800 169 4219 and they can phone us directly. In a recent evaluation, 98% of users felt the service was supportive, and the sessions informative, friendly and motivating. As well as our 7 week support programmes we have introduced new ‘rolling groups’ where clients can stay with the service for as long as they feel they need support. Rolling programmes ensure that a new user will wait for no longer than 1 week before being seen by a specialist smoking advisor. There is also a pharmacy access scheme, where clients can access treatment directly from their local pharmacy. Benefits of stopping smoking begin the minute you stop. Clients benefit from improvements to health and wealth. The service is also for PCT staff, if you want to be smokefree then take the first step and call us on 0800 169 4219. German Christmas market returns to Leeds The Christkindelmarkt, the German Christmas Market is now in Millennium square until Sunday 17 December. The market includes more than 30 traditional craft and food stalls and fairground rides and will be open daily from 1030 am. Bank & Public Holidays 2007 st New Year Mon 1 January th Good Friday 6 April Easter Monday 9th April th May Day 7 May Spring Bank Holiday 28th May th August Bank Holiday 27 August Christmas Day Tues 25th December th Boxing Day Wed 26 December A listing of 2007 and 2008 bank and public holidays is available at http://www.leedspct.nhs.uk/staff/ Healthy Start Healthy Start is a new government scheme to help pregnant women and children under four in low-income families eat healthily. From 27 November, Healthy Start replaces the Welfare Food Scheme and uses vouchers which can be spent on milk, fresh fruit and vegetables or infant formula at any registered food outlet – look out for the Healthy Start sticker in shop windows. Free vitamin supplements are also available. Health Centres and Clinics will have Healthy Start poster displays advising the public of the changes and offering information leaflets. Health Visitors, Midwives, GPs, pharmacists, children’s centres, one stop shops and other health practitioners should receive information packs directly. The Healthy Start website holds a range of information for the public, health professionals and retailers, including a helpline – 0845 607 6823 – a range of frequently asked questions, healthy eating tips, case studies, how to order resources and a postcode locator for retailers who take vouchers. Log onto www.healthystart.nhs.uk For professional issues, please contact your clinical lead for Health Visiting or Helen Rowland at Stockdale House on 0113 2033 424, operational issues can be referred initially to Diane Boyne on 0113 30 59808. Your NHS, Fraud, Safety and Security Reduction in physical assaults The number of physical assaults recorded for the Leeds PCT as a whole for 2005/06 is 18. Nationally, a total of 58,695 physical assaults occurred during 2005/06 on NHS staff. This represents a 1,690 or 2.8% reduction in physical assaults compared to the previous year’s total of 60,385. I would encourage everyone to report all physical assaults to the police. Incidents around Leeds PCT area when driving Remember to keep your doors locked while driving around the city. Robberies have occurred at road junctions, traffic lights and roundabouts; thankfully no PCT staff have been involved, but be vigilant. A number of car jacking incidents have occurred in other large cities nationally; don’t stop your car if you are unsure who is trying to stop you. Drive to a point of safety, or to the nearest police station. If forced to stop, keep your doors and windows locked and sound the horn. If you have a mobile phone, contact the police on 999 and try and get as much detail on the offenders as possible, descriptions, car registration number, etc. Health centre security A few weeks ago details a security alert was issued, in which two men have been wandering around health centres. The men are well dressed and carrying clip boards. They look official and ask passing staff questions about the building and faults. They then ask for code numbers for doors, gain access and commit thefts. Don’t be afraid to ask unoccupied persons for ID and their legal justification for being in your building. Don’t give codes out and if you are suspicious contact the police. Personal belongings Please lock away all your personal belongings, don’t give thefts the opportunity to steal. A number of incidents have occurred in which mobile phones, bags and keys have been stolen from consulting rooms. Don’t keep items on display. Don’t leave items on display in your cars, remember you may know that coat or box contains nothing, but a passing opportunist does not. In costs nothing to have your window smashed, but it costs you to replace it. Counter fraud and Security Management Service (CFSMS) The NHS Counter Fraud and Security Management Service issue a quarterly update journal called ‘Secure’. The update journal gives NHS staff information on security issues, training awareness and guidance. Please click on the link to download your copy. www.cfsms.nhs.uk/doc/secure/secure For security information advice and assistance contact www.cfsms.nhs.uk Conflict resolution training I would like to remind everyone, particularly front line staff, of the importance of attending conflict resolution training. For Further details contact the Staff Development unit on 0113 30 59633 or 0113 30 59631. Remember, be alert, report suspicious behaviour, report security related incidents. If anyone hears of any security issues, problems or scams can you please contact me by e mail or phone: Dominic Mullan LSMS on Dominic.firstname.lastname@example.org or telephone 0113 30 59676. Leeds PCT Public Board The second board meeting was held on Thursday 16 November. All papers are on the website and will be posted three days before each meeting http://www.leedspct.nhs.uk/about/?pagepath=About%20Us/Our%20Board/November%20Board Dates for the next three meetings are also shown and will be updated as meetings are added. Contact Val Stewart for information relating to board, agenda or papers on email@example.com We need your help Do you have any ideas on how we can increase public attendance at Board Meetings? Should we move board meetings around the localities or keep them at one place, like the city centre? Please feedback any ideas and views to firstname.lastname@example.org. Thanks for your help. Congratulations The Children’s Learning Disability Team were presented in London earlier this month as the overall winners in the category of sexual heath for their work in developing a resource for use with children with a learning disability. Read more about the team’s work and success in PCT World, our new staff mag out soon. Complaints Leaflet The updated version of the Complaints Leaflet is available to download from our website at http://www.leedspct.nhs.uk/patients/?pagepath=For%20Patients/Help%20and%20Advice/Compliments%20and%20Compl aints Printed leaflets will be available as soon as all contact details for the longer term are firmed up. If you have any queries in the meantime, contact Patient Relations Manager, Adele Spence on email@example.com Proposed changes to Contraception and Sexual Health Services (CASH) in Leeds CASH is looking to improve its services and is holding a series of events to listen to views and discuss the proposed changes. The events will be publicised and a questionnaire about the CASH services in Leeds is available on the PCT website: http://www.leedspct.nhs.uk/?pagepath=Home%20Page/Consultations If you are unable to attend any of the events, please send your comments to firstname.lastname@example.org or write to Carole at 1st Floor Navigation House, George Mann Road, Leeds LS10 1DJ Monday 20 November 2006 11.30 to 1.30 pm 5.30 to 7.30 pm Tuesday 21 November 5.30 to 7.30 pm Wednesday 22 November 5.30 to 7.30 pm Thursday 23 November 5.30 to 7.30 pm Friday 24 November 5.30 to 7.30 pm Burley St Matthias Church Hall, St Matthias St, LS4 2DZ Otley Methodist Church Hall, Boroughgate, Otley LS21 1AG Morleian Room, Morley Town Hall, Morley Allerton High School, King Lane. Leeds LS17 7AG Bramley Community Centre, Waterloo Lane, Bramley Richmond Hill Community Centre, Long Close Lane, LS9 8NP TRANSITION UPDATE Director Appointments for Leeds PCT Philomena (Phil) Corrigan, currently a Director at Bradford, will take up post of Executive Director of Care Services Lynton Tremayne, currently Director of Health Informatics at Leeds PCT will take up post of Chief Information Officer Matt Walsh, currently a Director at Bradford PCT, will take up post of Executive Director of Commissioning Dr Ian Cameron, formerly DPH at Leeds North West PCT, will take up post of Executive Director of Public Health The posts of Director of Finance and Director of Strategic Development have been advertised, and both the Director of Workforce and Director of Communications and Corporate Affairs will be advertised soon. Laura Ainsworth and Val Stewart have also been appointed to the role of Executive Assistant. Laura will act as Chris Outram’s PA and Val will act as Martin Drury’s PA and Board Secretary. Both are based at North West House and can be contacted on 57672 (Laura) and 57618 (Val). Staff Open Events, Questions and Answers Questions raised at recent open meetings for staff and the answers that were given are now available on the intranet at http://nww.leedspct.nhs.uk/panleeds/cpl-nhs/?page=Questions+%26+Rumours. In the meantime, if you have any more questions, or would like to feedback your views on communication to date, please do not hesitate to get in touch email@example.com TeamTalk will be distributed every two weeks. Please let us have your staff news, (e.g. leavers, new starter, awards), events or fundraising activities, training events etc. Any forthcoming event fliers can be sent to Carolyn Walker or Pat Shepherd at Sycamore Lodge 7a Woodhouse Cliff, Leeds, LS6 2HF. Tel: 0113 30 59793/ 30 59816 for inclusion in TeamTalk – or e mail to firstname.lastname@example.org or email@example.com. Thank you. Next issue circulated Monday 4 December 2006.