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701 Countdown F&B Manager 14p

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					Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Study hotel procedures Examine technical specifications of Food & Beverage program  Outlets  Back of house Analysis of regulations  Authorisation to open  Operating licences  Price regulations  Hygiene  Security  Goods import Analysis of labour regulations Analysis and update of market research in collaboration with Sales and Marketing Director Analysis, visits and test of competitors (independent hotels) Participation in pre-opening meetings – Hotel General Manager and executive committee Knowledge and follow up of check lists for sections in Food and Beverage department
HOTEL PROJECT: EFFECTIVE DATE: Jan-00 OPENING DATE: DATE: MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 1

Progress Status Not Started In Progress Completed Remarks

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 2

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Participation in selection of consulting chief with Hotel General Manager / Operations Director, if applicable Participation in recruiting of expatriate personnel Definition and submission for Hotel General Manager approval of Food & Beverage policy:  Style of outlets  Names of outlets  Types of services offered  Rates  Opening hours  Entertainment, promotion adapted to:  Competitors  Hotel guests  Local clientele (to be established in close co-operation with Sales and Marketing Director) Participation in drawing up or study of budget and Marketing and Sales Plan (PAC) for department with Hotel General Manager / Sales and Marketing Director Analysis or participation in drawing up of Manning guide Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 3

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Evaluation of qualifications of local personnel Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 4

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Propose any technical or procedural modifications to Hotel General Manager required by regulations Ensure that Hotel General Manager has registered names of outlets and banquet rooms to assure their protection Analyse Small Operating Equipment – Furniture Fixtures Equipment listing and propose local additional purchases to Hotel General Manager Draw up Food and Beverage organisation chart and submit to Hotel General Manager for approval Adaptation of section head job definitions Establish operational manuals for outlets Establish with Personnel Manager procedures relative to personnel meals:  Officer’s checks  Meal tickets Submit for approval with Hotel General Manager / Financial Director Creation with the assistance of decorator and in accordance with commercial document standards:
HOTEL PROJECT: EFFECTIVE DATE: Jan-00 OPENING DATE: DATE: MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 5

Progress Status Not Started In Progress Completed Remarks

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1  Menus  Banquet kits  Room service, etc. Department administrative organisation Implementation with Sales and Marketing Director on Hotel General Manager instructions of pre-opening marketing and promotional program Participation in local sales blitz Welcome section heads  Policies  Job descriptions  Operating manuals for sections Establish pre-opening training program Selection and recruiting of local personnel in liaison with Personnel Manager Establish job descriptions for operational personnel Prepare Food & Beverage administrative documents Implement procedures for analysis and control according to hotel procedures regulaHOTEL PROJECT: EFFECTIVE DATE: Jan-00 OPENING DATE: DATE: MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 6

Progress Status Not Started In Progress Completed Remarks

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 tions Organise and lead weekly departmental pre-opening meetings Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 7

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Analyse supply problems  Local  Imports Purchasing / stock policy in accordance with Financial Director / Head of Purchasing for approval by Hotel General Manager (in co-operation with Executive Chief for food purchasing) As necessary, participate in laundry subcontractor search with Hotel General Manager / Executive Housekeeper Tenders, contracts  Cleaning  Floral decoration  Green plants Hotel General Manager / Rooms Department Manager / Executive Housekeeper Finalise uniforms with Executive Housekeeper Establish and implement in accordance with Hotel General Manager instructions opening program for different outlets Progressively take charge of:  Offices
HOTEL PROJECT: EFFECTIVE DATE: Jan-00 OPENING DATE: DATE: MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 8

Progress Status Not Started In Progress Completed Remarks

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1   Back of the house Outlets Progress Status Not Started In Progress Completed Remarks

Check the good working condition of equipment and facilities

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 9

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Check problems regarding internal and external signs Report to Hotel General Manager on anomalies noted With Executive Chief, establish all menus for Hotel General Manager approval Resolve final problems uniforms with Executive Housekeeper / Personnel Manager Establish program for:  Background music  Orchestral / musician contracts Propose procedures to Hotel General Manager concerning:  Mini bars  VIP treatment Propose procedures to Hotel General Manager concerning breakfast:  Room service  Restaurant Establish procedures with Financial Director for:  Billing  Cash handling
HOTEL PROJECT: EFFECTIVE DATE: Jan-00 OPENING DATE: DATE: MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 10

Progress Status Not Started In Progress Completed Remarks

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1  Follow up of city ledger Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 11

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Establish inauguration program in liaison with Sales and Marketing Director for Hotel General Manager approval Take charge of department; check the good working condition of equipment and facilities; report any anomalies to Hotel General Manager Welcome operational personnel with section heads  Welcome booklet  Presentation of section  Familiarisation and training program  Work schedules  Internal regulations Resolve as necessary any problems concerning cloakrooms, parking Preliminary operational tests of various sections Participation in Public Relation activities in accordance with Hotel General Manager instructions Take charge of premises, check the good working condition of equipment and facilities, report to Hotel General Manager on
HOTEL PROJECT: EFFECTIVE DATE: Jan-00 OPENING DATE: DATE: MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 12

Progress Status Not Started In Progress Completed Remarks

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 any anomalies noted Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 13

Checklist An d C ountdow n For Pre -opening Actions Food & Be verage Department: F & B Manager
Deadline +6 months Month before Opening Description Action -6 -5 -4 -3 -2 -1 Participation with Hotel General Manager in hand over and non-conformity reserves for Food and Beverage department Study and implement hotel procedures Analysis of market and competition in close collaboration with Food and Beverage Manager/ Sales and Marketing Director Participation in Public Relations activities as required Action plan for records transfer onto hotel system Revise operation take-over action plan Oriental Hospitality Consultants – OrientalHospitality.com Progress Status Not Started In Progress Completed Remarks

HOTEL PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: SUPERSEDING POLICY DATED: Feb-88 Page 14


				
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posted:1/25/2010
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Description: Hospitality Industry Manuals for Hotels and Resorts
Oriental Hospitality Oriental Hospitality http://orientalhospitality.com
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