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1.06 GM Pre-Opening Check List 9p

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					OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 General Manager introduction to owning company and engineers project General Manager work permit / visitor’s permit / drivers licence Choice of legal consultant General Manager legal authorisations Leases: General Manager housing and preopening offices Reception pre-opening budget Opening of bank account Receipt of funds Temporary set up of administrative offices Supplies (furniture, equipment, office equipment) Office, equipment and furniture Set up of communications systems – administrative offices – telephone – Fax – email – Internet

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 1

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 Photocopy machines Hire General Manager secretary Reception documentation / project studies  Feasibility  Financial plan  Income tax law  Economics and local environment  Contracts and agreements  Marketing & Sales Commercial Plan (PAC)  Basic hotel program  Technical data  Small Operating Equipment-Furniture Fixtures Equipment lists  Survey studies for Pre-opening Budget establishment

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 2

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 Reading of all documents for general information Reception manuals  Welcome Charter + and Product Standards  General Manager Agenda  Human Resources  Food & Beverage  Financial  Rooms Division  Commitment to Excellence  Moments  Hotels Security  Hotels Food & Safety  Hotel Pools Ensure knowledge of procedures manuals and subsequently distribute them to department / section heads for execution Follow up of actions defined in the Preopening manual Work site follow up  Site photographs  Mock-up rooms  Work site meetings  Progress reports

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 3

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 General Manager monthly report to Regional Managing Director Commercial protection  Hotel / Resort  Restaurants/Bars  Salons/Banquet rooms Rights to set up signs – public area Install public hotel sign  On-site  Airport Enrol hotel with required agencies

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 4

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 Enrol General Manager and Expatriates for Ircafex withholdings Licences to operate hotel services Insurance  Hotel vehicles insurance  Third party coverage during construction  Work place accident insurance  Stocks  Insurance plan following opening Security during construction Authorisation for remittances in foreign currencies  Ircafex  Expatriate salaries  General import costs  International promotional / advertising costs  Technical assistance fees  Fees for other hotel operations and other operating expenditures  Travel expenses, etc Import licences

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 5

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 Security contract Contacts  Embassies  City Hall  Airlines representatives  Hotels representatives  Hotel trade union  Tourist office  Police  Fire department  Chambers of Commerce  Hotel management colleges  Etc. Regular visits to the work-site and on-site remarks regional engineer faulty work Hotel organisation chart Job descriptions Department / section operating programs Choice of employment agency (optional) Market for local purchases

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 6

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 Definition of hotel purchasing policy Interview department / section head candidates  Expatriates  Local Shop contracts Meeting with Sales & Marketing Director RE sales co-ordination. Sales blitz and sales actions Draw up reserve lists with Technical Director-DM (upon his arrival) Procedures for non-conformity reserves Summary of Pre-opening budget manning level and hiring schedule Social benefits plan  Personnel housing  Transport Training plan  Local  Abroad

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 7

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1

Hire Personnel Manager Distribution of manuals, Pre-opening Actions guide and Check Lists to heads of departments Prepare files for department and section heads Legal text for employment contracts (permanent / temporary / seasonal) Weekly meetings of section heads. Preopening budget actions follow up.  Non-conformity reserves Draft internal policy and regulations Legal text of internal regulations Organisation of reception for hotel and offices

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 8

OrientalHospitality.com

CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS ADMINISTR ATION: GENERAL M AN AG E MENT
Description Action Progress Status Not Started In Progress Completed Remarks

Deadline +6 months

Month before Opening

-6

-5

-4

-3

-2

-1 Security / fire and emergency instructions for the hotel Certificate of safety and hygiene Negotiation of shop contracts Define policy on invitations and expenses for hotel promotion Transfer of temporary offices to the hotel Telephone distribution Room pass reception keys Spare parts stocks Maintenance contracts following guarantee

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO: Page 9


				
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posted:1/25/2010
language:English
pages:9
Description: Hospitality Industry Manuals for Hotels and Resorts