Request for Free Credit Report
Members of the Credit Bureau Association will provide consumers with credit reports on the following
basis, one free credit report per annum and thereafter upon payment of the credit bureau’s fee of
R22.80, provided that the consumer requests that report in terms of section 72 (b) of the National
Credit Act or section 53 of the Promotion of Access to Information Act.
Verification of your details (section 50 of the National Credit Act) must be performed.
In order to comply with the relevant legislation you are required to provide the following information:
a) Proof of your full names, date of birth and identity number by providing a copy of your national
identity document, if your identity document is unavailable, a copy of your passport and full birth
certificate or a valid driver’s licence.
b) In addition, you must give proof of your residential address by submitting any one of the following
documents provided they reflect your name and residential address (please tick the document being
[ ] a telephone account less than 3 months old;
[ ] a utility bill such as water, electricity, rates and taxes less than 3 months old;
[ ] a recent bank statement less than 3 months old;
[ ] a copy of a signed lease agreement less than 1 year old;
[ ] a valid television license;
[ ] a recent mortgage statement less than 6 months old;
[ ] recent correspondence from a body corporate or share block association less than 3
[ ] a valid motor vehicle licence;
[ ] a recent life insurance policy issued by an insurance company;
[ ] a copy of a short term insurance contract or a short term insurance renewal letter not
less than 1 year old;
[ ] an official tax return or tax assessment not less than 1 year old;
[ ] official correspondence from SARS less than 3 months old;
[ ] a retail account statement or invoice less than 3 months old;
[ ] where a person lives in a hostel or barracks, a letter from the administration department
of such residence on an official letterhead or a letter from a tribal chief confirming where
the person lives for persons who have a net income of five thousand Rands or less.
If your request is made on behalf of another person, there must be proof of your capacity and
explicit written instructions by the person in respect of whom the request is being made, authorizing
you to make the request on his/her behalf, which instructions must be verifiable.
Proof must be provided of both your identity and the identity of the person on behalf of whom the
request is being made. In addition, proof must be provided of your residential address and the
residential address of the person on behalf of whom the request is being made.
How would you like your credit report returned (please tick the required method)?
[ ] By Fax Fax Number: _________________________________________
[ ] By email Email address: _________________________________________
[ ] By Post Address: _________________________________________
Please send this document, as well as your Identification and verification document to:
Fax: (011) 707 6700 or;
Email: firstname.lastname@example.org or;
Experian, Consumer Relations Division, P O Box 70224, Bryanston, 2021