POSITION DESCRIPTION POSITION TITLE Project Coordinator – Systems

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POSITION DESCRIPTION POSITION TITLE Project Coordinator – Systems Powered By Docstoc
					                                   POSITION DESCRIPTION

POSITION TITLE:        Project Coordinator – Systems Engineering

REPORTS TO:            Director of Systems Engineering

Basis for this role:

The Project Coordinator is responsible for the administration of the Systems Engineering group,
coordination of projects, technical proposals during RFI/P, tender and bid processes and providing
direct support to the Director of Systems Engineering. The role also includes customer interaction
and the coordination of customer visits to 4RF headquarters conducted in a manner that best
portrays 4RF’s wireless based products and services.

Your duties will include, but not be limited to:

   Coordinate customer orders and projects with internal departments ensuring all deliverables
   and timeframes are maintained
   Coordinate the Systems Engineering job requests on a daily basis ensuring all incoming jobs
   are qualified and actioned appropriately and in a timely manner
   Scheduling of service activities in consultation with Director of Systems Engineering
   Act as liaison with customers for service related activities, specifically training courses and
   customer visits to 4RF headquarters, providing assistance with arrangements and entry
   documentation
   Assist repair technician in maintaining RMA database and customer support enquiries
   Assist with preparation and review of RFQ, RFI, RFP and tender / bid responses
   Assist the Director of Systems Engineering, in the day to day duties of the Systems
   Engineering group’s administration as required
   Assist in the development of systems & procedures within organizational policies and practices
   Perform additional assignments and responsibilities as assumed or requested by supervisor

Key requirements:

   Experienced in the coordination of bids and tender responses with a good understanding of
   commercial aspects and content
   Ability to communicate clearly and appropriately, both verbally and in writing, recognising the
   potential internal/external and multi lingual customer mix
   Good organisational skills and ability to prioritise, consistent with a project management
   approach
   Ability to work unsupervised and show initiative
   Supportive team member
   Ability to travel both domestically and internationally on occasion and represent 4RF
   professionally
   Experienced in use of Microsoft Office 2007 Suite, including Word, Excel and Project
   Language skills other than English would be an added advantage

Personal attributes:

   Customer-focused, but sufficiently assertive to achieve the support and cooperation of internal
   and external customers
   Adaptable and receptive to changing situations and new ideas and adjust to changing needs
   Team player but equally comfortable working independently when required
   Hard working, highly organised with good attention to detail