What is Skip Tracing? What you Need to Know! Prepared by Bill Cantalope for the Coheao Mid-Year Meeting Newport Beach The Who-What-Why and When Who should be doing the skip tracing? What type of products should we use? Why are we skip tracing? When should we be doing skip tracing? The Expense of Skip Tracing Training, Salary and Benefits Time Management Skip Trace Products Phone Expense What a Skip Can Cost You Who Are We Chasing?????????? The Unintentional Skip The Intentional Skip Skip Trace Preventative Measures Every conversation update the portfolio! Verify name Verify address Home Phone Cell Phone E-mail Pager Place of Employment Skip Trace Work Flow Develop a check List Know how much money and time you are going to invest on each account Determine what time of day you are going to be skip tracing How are you going to change gears Make sure you record everything Determine what accounts need priority Research web sites and new skip products on a regular basis Third Party Location Information Must identify themselves Can not state that the consumer owes a debt Can not make harassing phone calls to the same party Can not communicate by post card Can not place the name of a debt collection business on a envelope If debtor is represented by a attorney we must communicate with the attorney, unless the attorney does not respond within a reasonable amount of time When communicating with any person other than the debtor, we must identify ourselves and confirm or ask for corrected information in regards to location of the debtor Name, Phone, Address and POE There Are Over 21,000 Web Sites Referencing Skip Tracing! Ask around, see what product is working the best for your colleagues Visit with Skip Trace vendors at conferences Develop a web based reference guide, determine which sites are user friendly Check with your collection agency, they are all up to date with Skip Trace Technology Your best information is personal information and references Always Think Out of the Box! A great skip tracer is like Sherlock Holmes, always thinking your one step a head of the suspect You have to be very professional when talking to third parties, knowing what to say at the right time will net you quality information Use your real life scenarios when skip tracing Skip Trace Products Directory Net Accurint Lexis-Nexis Social Search Credit Bureaus References Friends and Relatives Public Records County, State and Federal Searches Web Based Search Engines, Yahoo, Google, etc. Specialized Skip Products, Accurint, Lexus Nexus, People Search, Merlin, Metro-Net, etc. Any Questions?????????? Thank you!!!!!!!!!