City Council Tyne and Wear Passenger Transport

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					Tyne and Wear Passenger Transport Authority
Date: 24th July 2008 TITLE: JOINT REPORT OF Annual Update on Key Output Measures THE CLERK OF THE AUTHORITY & THE DIRECTOR GENERAL, Nexus Not Confidential District Implications: All of Tyne and Wear

1. 1.1

Summary / Purpose of Report The purpose of this report is to provide Members with an update of progress on the Key Output Measures identified in the PTA Policy Statement, and to propose a process for making changes to the indicators and targets to ensure they remain appropriate, realistic and challenging. Recommendations Members are asked to: a) Note the progress being made with regard to the current set of Key Output Measures (4.1. and Appendix 1 refers), b) Approve the proposed process for developing a new set of Key Output Measure indicators (see 4.2 to 4.6), and c) Endorse the intention to produce a timetable for the next refresh of the PTA Policy Statement.

2. 2.1

3. 3.1

Introduction / Background The current PTA Policy Statement covers the period 2007/08 to 2009/10. Twelve Key Output Measures are currently being used to monitor progress every six months. There is a commitment to having an annual review of the indicators and targets to ensure they remain appropriate, realistic and challenging.


4. 4.1

Information The twelve Key Output Measures from the Policy Statement are set out in Appendix 1 to the report. The results for 2006/07 give a baseline against which to compare the actuals for 2007/08. The right hand column shows the current targets for 2010/11. The following comments are provided to put the data in context: • Local public transport patronage is growing in Tyne and Wear. This is primarily due to the new Concessionary Travel arrangements, and on bus the underlying decline in adult fare paying patronage continues. Both bus and Metro passenger boardings have increased year on year. The Metro Performance Regime has a target of 40m passenger boardings for 2008/09. Bus operators have continued to invest in their respective fleets of public service vehicles to increase the proportion of low floor buses that are provided on mainstream bus services and improve the emissions’ standard of their engines. The number of households within walking distance (currently defined as 400 metres) of an easy access service with a peak frequency of 15 minutes has increased however the number of households within walking distance of an easy access service with a peak frequency of 30 minutes has declined. This bears out the trend for service cutback on peripheral, less profitable, routes and the reallocation of resource to key corridors. The results for morning peak modal split into NewcastleGateshead centres show that the high level of use of environmentally friendly modes is growing slightly. As to provision of bus stop information, most of the missing timetables are identified as being due to timetable cases being stolen or vandalised. Once identified they are consistently replaced within a 10 day turnaround. There has been a slight increase in the reported level of user satisfaction with public transport information. It has not been possible to collate the data for children within a 40 minute travel time of their school across Tyne and Wear as a whole. While address information is available, the choice of school is part of personal data and it is proving impossible to obtain reliable information.







• •


Looking at the targets in the far right hand column it is evident that a number of the targets have now been exceeded. In other cases performance is drawing very close to the target. This clearly indicates the need for a thorough review of both the targets and the indicators. The intention of having an annual review was to be able to bring any recommendations for changes to existing, or proposals for new, indicators and targets to the July meeting of the PTA.



However the annual review of the indicators this year will need to take account of a number of as yet unresolved factors. These include the legislative proposals in the Local Transport Bill including the PTA becoming the ITA and taking responsibility for the LTP; the City-region MAA proposals; and the proposed indicators and targets contained in the Bus Strategy which will shortly be put out for consultation. Consideration also needs be given to possible use of the LAA indicators relating to transport in the new National Indicator set and their relationship to the LTP indicators. We also need to better understand the impact of the new CT arrangements and what these will mean for future ridership projections and targets. It is therefore proposed to use the period between now and January 2009 to develop proposals on revising existing and establishing new indicators and targets. This will include looking at whether the twelve indicators are sufficient and whether outcome based measures can also be included. The development of a new modelling tool may help in this regard. By January 2009 we will be approaching the final year of the current PTA Policy Statement. The scope and nature of the changes that are taking place in the pubic transport sector mean that the next refresh could be the most significant so far. Work will be planned well ahead of time to ensure that the consultation process for the refresh is as inclusive as possible. Next Steps Continue joint working at officer level to develop proposals for revising the Key Output Measure set to bring to Policy Seminar ahead of a formal report at the January ’09 meeting of the PTA. Commence joint working at officer level to outline the consultation programme and related activities for the next refresh of the PTA Policy Statement. Further comments by the: • Clerk (if any); • Treasurer (if any); • Legal Advisor (if any); • Director General (if any).




5. 5.1



7 7.1 8 8.1

Background Papers Tyne and Wear Passenger Transport Authority Passenger Transport Policy Statement 2007/08 to 2009/10 Contact Officer (s) Roger Gill, PTA Policy Manager & Tobyn Hughes, Head of Strategy, Nexus


Table of PTA Policy Key Output Measures – Performance in 2007/08 Key Output Measure 2006/07


2010/11 Target 132.6 36.1 99.5

1 2 3

Number of bus passenger boardings each year (millions)1 Number of Metro passenger boardings each year (millions) % of people that reside within 400m of a bus stop or 800m of a Metro station (walking distance) % of buses that are wheelchair accessible % of households within 400 metres of an easy access service with a 30 minute peak frequency % of households within 400 metres of an easy access service with a 15 minute peak frequency % travel to Newcastle/Gateshead centres by environmentally sustainable modes (M-F am peak) Timetable information provision at bus stops (average identified over a 6 month period) % of passengers satisfied with public transport information % of 10 to 14 year olds within a 40 minute public transport travel time of the nearest school % of 10 to 14 year olds within a 40 minute public transport travel time of their school % of bus fleet with Euro II or better

133.460 37.928 99.5

133.691 39.829 99.5

4 5

76 96.3

78 932

80 90













9 10

72.2 98.7

72.4 No update available4
Not Calculable










Includes cross-boundary journeys originating outside Tyne and Wear May ’08 timetable changes currently being analysed for their impact Mainly due to vandalism; consistently replaced within 10 days of notification Pending data cleanse of timetable information For Newcastle City only







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