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Trust Policy and Procedures


Trust Policy and Procedures

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									Trust Policy and Procedures

Bomb Alert


C Weatherill (H&S Manager)


June 2006

Chief Executive/ Director:

Duncan Henderson (Lead Director Security)


MI5 Protecting against terrorism


June 2008

Procedure Unique Identifier:

HS Gen 16

CW/bp/0506 Rev 03

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1 2 3 4 5 6 7

Introduction Notification of a bomb via switchboard Suspicious packages delivered by post Initial search Follow up Notes Monitoring and audit arrangements

3 3 4 4 5 6 6

Appendices A B C D E Action to be taken on receipt of a bomb threat via telephone Initiating a search Evacuation Planning Actions to be taken in receipt of a suspicious package Staff bomb alert procedure 7 10 12 13 14

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1. INTRODUCTION The Scarborough and North East Yorkshire Healthcare NHS Trust (Trust) recognises the growing threat from terrorist groups who seek to target organisations or individuals. The Trust intends to keep the threat of terrorism in perspective and as such has assessed the requirement for appropriate procedures to be in place in the event of serious imminent danger, that there should be persons competent to implement the procedures and that all employees are informed of the hazards, and the steps to be taken.


NOTIFICATION OF A BOMB VIA THE SWITCHBOARD When a call is received by the Telephone Operator he/she will first obtain as much information as possible from the caller about the location and nature of the alleged bomb and expected time of detonation. DO NOT hang up (keep the line open) use a different telephone extension to inform other people. Please refer to Appendix A for guidance on actions to be taken on receipt of a bomb threat. In the order stated please contact the persons listed below or, in their absence, a deputy.

DURING NORMAL WORKING HOURS 9AM 5PM Police (dial 9 999) Area Manager Lead Director for Security Chief Executive LSMS Head Porter (ext.2068) Health & Safety Manager (ext.2212) Department Manager Communications Manager

OUT OF HOURS 5PM 9AM via Switchboard Police (dial 9 999) Director on call & Senior Nurse on duty Lead Director for Security LSMS Head Porter (ext.2068) H&S Manager (ext.2212) Communications Manager

When contacted, these persons will meet at the incident control point unless a location has been specified, in which case they should proceed to that area. Incident Control Points First Choice Second Choice Switchboard Red Room Dial 0 Ext 5236 (if first choice unavailable).

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Letter bombs, which include parcels, packages and anything delivered by post or courier, have been a commonly used terrorist device; this is not a common threat in an Acute Hospital setting. It is vitally important that staff who handle letters are aware of the fact and that they are vigilant. Letter bombs may be explosive or incendiary (the two most likely kinds), or conceivably chemical, biological or radiological. A letter bomb will probably have received fairly rough handling in the post and so is unlikely to detonate through being moved, but any attempt at opening it may set it off. Unless delivered by courier, it is unlikely to contain a timing device. Letter bombs come in a variety of shapes and sizes; a well-made one will look innocuous but there may be tell-tale signs. Any of the following signs should alert members of staff to the possibility that a letter or package contains an explosive device. Grease marks on the envelope or wrapping; An unusual odour such as marzipan or machine oil; Visible wiring or tin foil, especially if the envelope or package is damaged; The envelope or package may feel very heavy for its size; The weight distribution may be uneven: the contents may be rigid in a flexible envelope; It may have been delivered by hand from an unknown source or posted from an unusual place; If a package, it may have excessive wrapping; There may be poor handwriting, spelling or typing; It may be wrongly addressed: or come from an unexpected source; There may be too many stamps for the weight of the package; A jiffy bag or a similar padded envelope may be used.

Anyone receiving a suspicious delivery is unlikely to know which type it is, this procedure (Appendix D) is to cater for every eventuality.


INITIAL SEARCH Where the location of the alleged bomb is not specified the Switchboard will inform all Ward Managers/Heads of Department who will be responsible for initiating a quick search of their area. In the first instance, ward areas and adjacent toilets, corridors, stairways and fire exits will be searched. The LSMS or Senior Manager on duty will initiate a search of public areas, e.g. Reception, Outpatients, circulation routes and major clinical departments.

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The Ward Manager and Heads of Department will then report to the incident control point that all appears normal or that something suspicious has been seen. The incident control point will be manned continually until the clear situation has been declared. After contacting all wards, the Switchboard will then contact major clinical departments to instigate a thorough search of their department. General Administration will inform non-clinical departments accordingly. Please refer to Appendix B for guidance on conducting a search. Refer to Appendix E for summary sheet of staff bomb alert procedure. Where the location of the alleged bomb is specified: if this is a ward area, corridor or stairway, the Switchboard will inform the Ward Managers in that vicinity, who will be responsible for initiating a quick search of their area, and any area in close proximity. They will then notify all appropriate persons as listings in Section 2. The identified lead will report to the results of the search to the Lead Director for Security and co-ordinator. If the specified location is in an area other than a ward area, corridor or stairway, the Switchboard will inform the Head of Department concerned and if appropriate the Ward Managers of areas in close proximity; these people will be responsible for initiating a quick search of their area and will report to the Lead Director for Security and Co-ordinator. Where a non-patient area has been specified in the alert, this area may then be evacuated as a further precaution. Evacuation of patient areas, however, should only take place if there is a clear and present danger. The decision to evacuate is the responsibility of the Lead Director for Security and Co-ordinator.


FOLLOW-UP ACTION The most Senior Manager on site will be responsible for deciding, in consultation with the Lead Director for Security, Co-ordinator, LSMS and the Police, on any follow-up action which is necessary. If something suspicious is found, the most Senior Manager on site, Lead Director for Security, LSMS and Police will visit the area and check with the person reporting the object. If they are not satisfied with the nature of the object, further action should be taken as follows: a) In the case of a non-ward area the area should be evacuated immediately if this has not already been done; In the case of a ward area, discussion should take place with medical staff and clinicians regarding the evacuation of the area; Discussion should take place with the Police as to how to deal with the object.



If nothing suspicious is found the situation can be declared clear. If a deadline was given and 30 minutes has elapsed since the deadline & in consultation with the Police, the situation can be declared clear. When the clear situation has been declared the Switchboard should be informed and they will be responsible for informing all staff and agencies previously contacted.
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NOTES A SUSPICIOUS OBJECT SHOULD NOT BE MOVED OR TOUCHED AND SHOULD NOT BE IMMERSED IN WATER. ANY BLEEP/MOBILE PHONE ETC. SHOULD BE REMOVED BEFORE APPROACHING ANYTHING SUSPICIOUS IN CASE AN ELECTRONIC DETONATOR HAS BEEN USED. The responsibility for conducting searches and evacuation of the premises lies with the Hospital staff. The Police will be available for advice and general assistance only. Publicity regarding bomb scares will be handled by the Communications Manager (ext.2516). Further information can be obtained from the Home Office publication Bombs Protecting People and Property and MI5 Security Service Protecting against Terrorism


Monitoring and Audit Arrangements

This policy is to be subjected to the following: Two yearly review in June, commencing June 2008 or earlier should there be a legislative or Trust requirement to do so. This is to be completed by: LSMS; Lead Director for Security Procedural and work place audit is to be undertaken in line with the Trust internal audit schedule and to be completed by: Internal Audit (an external and/or independent organisation or group) this is to be carried out as a minimum every three (3) years.

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Appendix A ACTIONS TO BE TAKEN ON RECEIPT OF A BOMB THREAT Switch on tape recorder (if connected). Tell the caller which town/district you are answering from. Record the exact wording of threat.


Ask these questions: 1. Where is the bomb right now? .. 2. When is it going to explode?


What does it look like?


What kind of bomb is it? .. .


What will cause it to explode? . ..


Did you place the bomb?




What is your name?


What is your address?

10. What is your telephone number?
Page 1 of 3
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Record time call completed:

Where automatic number reveal equipment is available record the number shown;

Record the name and number of the person (s) informed;

Contact the Police on 999. Time informed .. .

This part should be completed once the caller has hung up and Police and Security have been informed. Time & date of call; Length of call; .. Number at which call is received (i.e. your extension number) ABOUT THE CALLER Sex of caller (Circle): Nationality? .

Male . Age?

Female ..

Language (Yes/No)
Well spoken Irrational Taped message Offensive Incoherent Message read by threat maker .. . .. .

Caller s Voice (Yes/No)
Calm Crying Type of accent Clearing throat Angry Nasal Slurred Excited Slow Rapid Deep .Hoarse .Laughter . . . Lisp ...Accent .. . . .

Stutter ..Disguised Familiar If so, whose voice did it sound like? ..

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Background sounds
Street noises House noises Animal noises Crockery Motor Clear Voice Static PA system Booth Music Factory machinery Office machinery Other (specify) .. .. .. .. . .

Other Remarks:

Signature: Date: Print name: Page 3 of 3

.. ..

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SEARCH PRIORITIES Those areas which will be used as Safe havens or evacuation assembly areas, together with those areas where the greatest number of the public or staff are likely to be vulnerable, should be searched first. Priority should also be given to those public areas to which the terrorist may have had easy access, car parks, the outside area and the perimeter. WHAT TO LOOK FOR What the search teams are looking for is an unidentified object: that should not be there that cannot be accounted for that is out of place Such as suspicious packages or bags left unattended

HOW TO SEARCH Using local knowledge a logical and thorough search should be undertaken to ensure that no part of their sector/area is left unchecked.

SEARCHING ROOMS A search should begin at the entrance to the room. Each searcher or team should first stand still and look around the room. They should note the contents of the room and make a quick assessment of those areas which will need special attention. They should look for any unusual lights (including small light sources such as LEDs which are often used in terrorist bombs). They should also listen carefully for any unusual noises particularly ticking or whirring sounds. If anything unusual is seen, the searcher or team should alert the Coordinator who will decide whether to evacuate the buildings. If nothing unusual is seen, the search should begin. The search should be conducted methodically, moving in one direction around the area to be searched. It should be carried out in three steps.

The first sweep is to work around the edges of the room, taking in the walls from top to bottom and the floor area immediately beneath the wall. Look inside fireplaces, behind curtains and pelmets, behind and beside furniture around the edges of the room. The sweep should finish at the doorway where it began. The second sweep should take in the furniture and the floor. Furniture should not be moved but drawers should be opened and searched and gaps in and under furniture should be explored. If the floor covering shows signs of recent disturbance, it should be lifted.
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CW/bp/0506 Rev 03


The third sweep should cover the ceiling, if it is of a kind in which objects might be concealed. Start at one corner and systematically search the whole surface looking for signs such as ceiling tiles being recently disturbed.

After the search has been completed and if nothing has been found, the Co-ordinator should be informed immediately so that the sector can be marked clear on the search plans. Searching should continue until the whole area has been cleared as it is not unknown for secondary devices to be hidden. USE OF RADIOS Until a suspect object is found, the use of hand-held communications is often the only way of ensuring appropriate and speedy lifesaving procedures for search and evacuation. Once a suspect device has been located those using hand-held communications should immediately move away and ensure that they and anyone else in the area move outside the cordon as quickly as possible. IF A SUSPICIOUS OBJECT IS FOUND FOLLOW THESE RULES: DO NOT TOUCH OR MOVE IT; If possible leave a distinctive marker near (not touching) the device; Move away from the device to a designated control point, marking route with arrows provided; Inform search team leader or Co-ordinator; The Co-ordinator should implement the evacuation plan (Appendix C); Check for secondary devices; Stay at the control point and draw an accurate plan of the location of the suspicious package or device.

The person finding the object should be immediately available for interview by the Police.

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If a suspect package is received through the post, the member of staff concerned should: Remain calm; Set it down carefully on the nearest a flat surface (the floor will do); Do no attempt to open the package or cover it up; Alert work colleagues of the situation (dependant on the type package; it may be appropriate to clear the immediate area); If a powder is in the package, avoid contact with work colleagues to reduce the risk of cross contamination; Contact their line manager immediately to alert them to the situation.

Area Managers Actions Assess the situation, if it is felt that the package may contain a bomb of what ever kind, cordon off the area and inform the switchboard to contact the Lead Director for Security, Local Security Management Specialist and Police immediately. Dependant on the nature of the package it may be necessary to contain any airborne contaminants by shutting down air conditioning and ventilation units.

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If someone rings your telephone direct with a bomb threat: DON T PANIC DO Obtain as much information as possible (Refer to Appendix A) Tell your Head of Department Inform the Switchboard separate telephone dial 0 using a

HANG UP (even when the caller does)

The person who took the call should give their name and number to the switchboard and wait to be contacted.


IF YOU FIND A SUSPICIOUS PACKAGE OR DEVICE: DO NOT touch or move it. Remove or turn off all hand-held communications devices in the vicinity. If the device is concealed, leave a distinctive marker nearby. Raise the alarm Dial 0 (Switchboard) POSTAL BOMBS TELL-TALE SIGNS

Grease marks on the wrapping, unusual odour (e.g. marzipan or machine oil), visible wiring or tin foil, heavy for its size, rigid contents, excessive wrapping, oddly/badly addressed, and coming from an unusual source. Inform your line manager and Switchboard. Remember Keep the threat of terrorism in perspective, follow the Trust Bomb Alert procedures if you suspect or receive any suspicious packages or threatening phone calls, most of all be vigilant whilst at work.

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