Planning for the Future: Developing Next Generation Leaders
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Monday, September 11, 2006 2:00 – 2:50 pm Presenters:
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George Haines, Public Works Director, Gillette, WY – Member APWA Leadership & Management Committee Jerry Martinez, Lead Solid Waste Worker, Gillette, WY Gary Strack, Director, Structural Engineering, SKW Overland Park, Kansas – Member, APWA Leadership & Management Committee
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Moderator:
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Planning for the Future
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Success without a successor is failure.
Hans Finzel, The Top Ten Mistakes Leaders Make
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What is Succession Planning?
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“In organization development, succession planning is the process of identifying and preparing suitable employees, through mentoring, training and job rotation, to replace key players within an organization as their terms expire.”
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Other definitions
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“Succession planning is about sustaining the firm throughout constant change.”
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Succession Planning simplified:
Passing the baton • Caveat: It may not happen when you are ready!
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Succession Planning Steps
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Recruit & Hire Good People Train Your People Well Develop Leaders Mentor The Leaders You Develop
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Recruit & Hire Good People
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Not just good people, but the right people “First who, then what” Hire for potential to succeed at the next level Test for leadership potential
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Train Your People Well
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Training begins at day one Orientation – employee contact Keep them current
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APWA Conferences Training classes Certifications
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Develop Leaders
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Identify your next generation leaders Leadership Development Programs Train to their strengths. Don’t just try to improve weak areas Improve your bench Publicize your efforts
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City of Gillette, WY Leadership Development Program
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Parks Services Worker Solid Waste Supervisor Police Sergeant -3 Police Records Supervisor IT Systems Analyst Customer Service Credit Analyst Lineman Electrical Services Foreman Sr. Wastewater Plant Operator Electronic Equipment Specialist Deputy City Clerk
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City of Gillette, WY Leadership Development Program
Kick -off Luncheon Workshop 1: n Roles & Expectations of Supervision/Leadership n Review of Leadership/Profiles & Emotional Competency Assessments Workshop 2: Core Values/Customer Service Workshop 3: Team Concept Book Review: Good to Great, Jim Collins
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LDP Workshops
Workshop 4: 7 Habits of Highly Effective People Workshop 5: Policies & Employment Laws Workshop 6: Performance Evaluations & Verbal Communications Workshop 7: Finance/Budgeting/Purchasing/City Council Operations/Technology Book Review: Execution, Larry Bossidy & Ram Charan
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LDP Workshops
Workshop 8: City Resources & Risk Management Workshop 9: Communicating with the Public Wrap-Up Workshop (Luncheon) Skill Assessments & Coursework Scheduled by Individual Employees / Planning for 2nd Year of Program
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Feedback from a Graduate of the Leadership Development Program
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I was able to acquire skills that would help me achieve the goal of having the Solid Waste Division become the most efficient, customer friendly division in the City. The program has given me the confidence to "get out of the box" and do my best to help the City and the people within it achieve results.
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More feedback:
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What it has done for me personally:
Help me to understand my position with the City. n Help me understand the direction the City is moving. n Help me to guild the crew to be productive, accountable for their actions.
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Still more…
I feel I can communicate openly, objectively, patiently and with diplomacy. n My wife has told me she can see the difference in the way I speak to people and the way I handle family issues. I am able to see both sides of the issue, remain calm, and generate positive outcomes.
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Mentor the Leaders You Develop
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It’s not over when the training is done Mentors make a difference Name someone who has made a difference in your work life “Mentoring is a non-negotiable function of successful leadership”
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What Makes a Good Mentor?
Ability to see potential Tolerance of mistakes in order to see potential develop n Flexibility n Patience: time & experience are needed for development n Perspective: vision & ability to see down the road n Gifts and abilities to build up & encourage others
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Mentoring Programs in APWA
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Emerging Leaders Program
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Special sessions at Congress this year:
• What is a Leader and How Can I Be One? • What is a Manager and Am I One? • How Can I get Involved?
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Summary - Quotes
“The growth and development of people is the
highest calling of leadership.” John Maxwell “A leader who develops people, ADDS – a leader who develops leaders, MULTIPLIES! John Maxwell "Leadership is helping other people grow and succeed. Leadership is not just about you. It's about them." - Jack Welch
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Final thought
“How we pass that torch just might be the ultimate measure of our leadership success.”
Hans Finzel, The Top Ten Mistakes Leaders Make
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