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L.E.K. Media Consumption Survey (2009)



Beijing Boston Chicago London Los Angeles Melbourne Milan Mumbai Munich New York Paris San Francisco Shanghai Singapore Sydney



Opportunities Uncovered & Myths Debunked

January 2010



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Tokyo Wroclaw



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Big Wisdoms Confirmed  Winners and Losers



2



Background



L.E.K.’s research covers a breadth of media platforms and behavioral responses

 L.E.K. conducted an online survey of 2,000+ households to measure changes in media consumption and the underlying motivations behind those changes



-



Consumers’ current media “diet” across 28 media types (e.g. the Internet, cable TV, etc.) Directional changes in behavior compared to that of a year ago, and reasons for change Current lifestyle habits and media enablement, including new media usage (1)



 Our survey targeted several top-of-mind questions from L.E.K.’s media and entertainment clients: How do media consumption habits change as new media technologies emerge? Where are the real opportunities in new media? How has the recession affected media consumption, and what’s secular vs. cyclical? Are traditional consumer segmentation approaches still relevant in understanding today’s environment?



 Survey responses measure:



Note:



Directional change in consumption (compared to that of a year ago) across media platforms Average time spent on the Internet, watching TV, listening to music and radio, playing games, and reading newspapers, books and magazines Average monthly buy rate for movies across all windows

(1)



New media hours includes time spent: watching movies via EST, streaming, playing mobile, online casual and MMO games, and listening to satellite and Internet radio

3



Opportunities to Consider



Six Opportunities to Consider

$ 1. You can get paid for online video content, but you have to go through the cable bill



-



Up to 38% of consumers reported they would definitely or probably pay a fee on top of their cable bill to get access to their cable content online and on their mobile phone



4



Opportunities to Consider



Respondents cited they are willing to pay $19 to $28 for only video through cable provider, with 38% claiming to be probable buyers at the bargain price of $19 per month

Willingness to Pay for OTT Service (1)

Too Expensive, Would Never Use Interest in Subscribing At “Mildly Expensive” Price (2) % of Respondents 100 80 60 Mildly Expensive, but Interested

$28



$41



19% 28% 36%

11% Definitely Would Not Probably Would Not Might or Might Not Probably Would Definitely Would



40 20 0



Bargain / Good Value



$19



Interest in Subscribing At “Bargain” Price (2) % of Respondents 100

10%



Too Cheap, Doubt Quality of Service



$12



80 60 40 20 0



17% 35% 23% 15%



0



5



10 15 20 25 30 35 40 45



Average Dollars Paid in Addition to Current Cable/Satellite Bill

Note: Source:

(1) “At



what price would this service be [too expensive / mildly expensive / a bargain / too cheap]?” (n = 2,008); (2) “What would your interest be in this service at [this price]?” (n = 2,008) L.E.K. Media Consumption Survey (December 2009)

5



Opportunities to Consider



Six Opportunities to Consider

$ 1. You can get paid for online video content, but you have to go through the cable bill



-



Up to 38% of consumers reported they would definitely or probably pay a fee on top of their cable bill to get access to their cable content online and on their mobile phone



2. Internet radio is finally becoming relevant



-



32% of respondents had used Internet radio services, logging 5.8 hrs per week per user



6



Opportunities to Consider



32% of respondents use Internet radio services on a weekly basis and spend just as much time on Internet radio as active users of satellite radio

% of Respondents who are Active Radio Listeners (1)

% of Respondents

100 90 80 70 60 50 40 30 20 10 0



83%



32% 21% Traditional Radio 8.1 Satellite Radio 5.7 Internet Radio 5.8 Average # of Hours per Week per Active Listener (1)



Note: Source:



much of the following do you watch / consume in a typical week?” (n = 2,008); “Active” listeners indicated at least some consumption of the respective radio type per week L.E.K. Media Consumption Survey (December 2009)

7



(1) “How



Opportunities to Consider



Six Opportunities to Consider

$ 1. You can get paid for online video content, but you have to go through the cable bill



-



Up to 38% of consumers reported they would definitely or probably pay a fee on top of their cable bill to get access to their cable content online and on their mobile phone



2. Internet radio is finally becoming relevant



-



32% of respondents had used Internet radio services, logging 5.8 hrs per week per user



3. E-readers are driving readership and becoming a growth driver for the mature book and magazine market



-



Of the 10% of consumers who own e-readers, 48% reported reading more books versus just 7% who decreased their book reading (44% vs. 9% for magazines) 36% percent of the books read by people with e-readers are incremental consumption 40% of respondents indicated that affordability of books on e-readers was driving their increased consumption, and 47% indicated that more interesting books were being released (likely due to better discovery on e-readers)



8



Opportunities to Consider



E-readers appear to drive incremental reading, as ~36% of books read on ereaders would not have been read otherwise (i.e., as a print book)

“Do you own an e-reader?”

% of Respondents (n=2,008) 100 90 80 70 60

90%



Incremental Book Readership from e-reader (1)

# books read on e-reader (n = 199) 100 90 80 70 60

36%



Would Not Have Read as Print Book



No 50 40 30 20 10 64% Would Have Read as Print Book



50 40 30 20 10 10% 0 2009 Yes



0 2009



Note: Source:



the books you read on your e-reader, how many would you have ordinarily read as a print book if you didn’t have an ereader?” (n = 199) L.E.K. Media Consumption Survey (December 2009)

9



(1) “Of



Opportunities to Consider



E-readers appear to significantly increase print media consumption across all major print segments

Change in Print (Newspaper) Consumption (1)

% of Respondents

60 50 40 30 20 10 0 -10 -20

Non EReaders Active Active Readers, Readers, ENon EReaders Readers



Change in Print (Book) Consumption (1)

% of Respondents

50 40



Change in Print (Magazine) Consumption (1)

% of Respondents

40 30



30



59%



20 10



48%



20 10



44% 23% 15% -9%



7% -16%



11% -12% -10%



10%

0 -10 -20

Non EReaders



15%

0



-15%



-14%



-7%

-10 -20



-19%



-17%



Active Active Readers, Readers, ENon EReaders Readers Less More Net variance



Non EReaders



Active Active Readers, Readers, ENon EReaders Readers



Note: Source:



does your [current consumption] compare to that of a year ago?” (n = 2,008) L.E.K. Media Consumption Survey (December 2009)

10



(1) “How



Opportunities to Consider



Lower costs and better content (or discovery of content) were cited as the primary reasons active e-readers are spending more time reading

Reasons for Spending More Time Reading Print Media (1)

% of Active Readers(2) Owning ereaders Response Options More affordable to me I get better information here than through other alternatives More books being released that I am interested in I prefer getting information here rather than through alternative methods More free time in general I am spending less time consuming other forms of media, giving me more free time to read Other Newspaper 43% 30% N/A Magazine 41% 47% N/A Book 36% N/A 47%



 Active e-readers claim affordability / value as the primary reason to increase time reading  47% of e-readers state that there are more interesting books being released



10% 10% 4% 3%



6% 4% 2% 0%



6% 5% 2% 4%



-



This is likely attributed to better discovery via ereader devices



Note: Source:



“What would you say is the primary reason that you are spending less time reading [the newspaper / magazines / books]?” (n = 105, 83, 83 respectively); (2) “Active readers” refers to those reading >0 hours / month of each respective media type L.E.K. Media Consumption Survey (December 2009), L.E.K. Analysis

11



(1)



Opportunities to Consider



Six Opportunities to Consider (Continued)



4. “The iPod Nation” consumer segment is good, but the “e-reader Republic” is even better in terms of being a great target for new media services



$



iPod owners consume ~14% more new media (8.9 hours vs. 7.8 hours per week) than the general population; e-reader owners, on the other hand, consume a whopping 18.2 hours of new media in comparison



12



Opportunities to Consider



iPod Nation and Facebook Fanatics are generally high consumers of new media, but the e-reader group is in a class by itself



New Media Consumption by Technology-based Consumer Segments (1))

New Media Hours per Week Media Type Movies iPod Nation 1.5 Facebook Fanatics 1.6 e-reader Republic 2.8 Overall Population 1.2



= Significantly higher consumption levels = Ave. consumption levels



Games



3.7



4.7



9.3



3.5



Radio



3.7



3.9



6.1



3.1



Total



8.9



10.2



18.2



7.8



Note:



(1)



Source:



New media hours includes time spent: watching EST / streaming movies, playing mobile, online casual and MMO games, and listening to satellite and Internet radio; iPod Nation are respondents for whom the iPod is their primary portable music device; Facebook Fanatics are those that self-report to update their social networking pages daily; e-reader Republic are respondents who own an e-reader device L.E.K. Media Consumption Study (December 2009)

13



Opportunities to Consider



People owning e-readers were 4 times more likely to report increases in their usage of new media in 2009

Increase in New Media Consumption (1,2)

% of Respondents

50 45 40 35 30 25 20 15 10



44%



16%

5 0



19% 11%



iPod Nation



Facebook Fanatics



E-Reader Republic



Overall



Note:



(1) “How (2)



Source:



does your [current consumption] compare to that of a year ago?” (n = 2,008); New media hours includes time spent: watching movies via EST, streaming, playing mobile, online casual and MMO games, and listening to satellite and Internet radio; data shown is the average increase across these categories L.E.K. Media Consumption Study (December 2009)

14



Opportunities to Consider



Six Opportunities to Consider (Continued)



4. “The iPod Nation” consumer segment is good, but the “e-reader Republic” is even better in terms of being a great target for new media services



$



iPod owners consume ~14% more new media (8.9 hours vs. 7.8 hours per week) than the general population; e-reader owners, on the other hand, consume a whopping 18.2 hours of new media in comparison



5. Don’t forget about new media for people over age 50, a potential new growth area



-



Average reported time spent online increases with age, although activities differ (while 25-39 year olds report 6.8 hours/week, the 50-64 year old age group reports 8.3 hours/week)



15



Opportunities to Consider



Average reported time spent online increases with age, although activities differ (social networking for younger demos; emailing, games and getting info for older demos)

Average hours spent online per week for specific activity by age cohort (1)

% of hours online 100 90 80 70 60 50 40 30 20 10 0 18-24 7.9 25-29 6.8 30-39 6.9 40-49 8.0 50-64 8.3 Total 7.7 Average # Hours Online / Week (2) 14 19 20 25 32

7 7

7



24

8 10



26

8 8



22

8 8



20

8 9



24

8 8



Other (3) Doing Online Tasks Shopping Getting Info Playing Online Games Social Networking E-mailing



13 8

19



12 10

16



13 12

14



12 13

7



11 11

14



10

23



29



23



Note:



(1) “You (2)



Source:



said on average you spend [number of hours] online in a typical week. How many are spent on the following?” (n = 1,949) Reported Internet usage time per week adjusted in a ratio of average time spent as measured by 3rd party sources to reported Internet usage time within survey, given that survey was sampled from online panels (3) Other includes responses such as “watching TV online,” “watching movies online,” “online dating sites,” etc. L.E.K. Media Consumption Survey, L.E.K. Analysis

16



Opportunities to Consider



Six Opportunities to Consider (Continued)



4. “The iPod Nation” consumer segment is good, but the “e-reader Republic” is even better in terms of being a great target for new media services



$



iPod owners consume ~14% more new media (8.9 hours vs. 7.8 hours per week) than the general population; e-reader owners, on the other hand, consume a whopping 18.2 hours of new media in comparison



5. Don’t forget about new media for people over age 50, a potential new growth area



-



Average reported time spent online increases with age, although activities differ (while 25-39 year olds report 6.8 hours/week, the 50-64 year old age group reports 8.3 hours/week)



6. Consumers are rampantly multi-tasking while online, specifically with TV watching and/or listening to music – advertisers should note and take advantage



-



33% of the time during which consumers are online at home are simultaneously spent watching TV 19% of their online time is spent listening to music at the same time



17



Opportunities to Consider



Online users are rampant media multi-taskers



Multi-Tasking On Other Media Types While Online at Home (1)

% of Hours Online from Home

35 30 25 20 15 10 5 0



 Most revenue-generating Internet content relies on advertisements and/or user engagement  However, respondents indicated that for roughly one-third of the time they spend online, their attention is split with the TV



33%



19% 11%



~11% of their online time is spent talking on the phone ~19% of their online time is spent also listening to music



-



Watching TV



Listening to Music



Talking on the Phone



Note: Source:



(1) “What



percentage of the time you spend online at home in a typical week is also spent doing something else?” (n=1,987) L.E.K. Media Consumption Study (December 2009)

18



Opportunities to Consider



As expected, younger people are generally better multi-taskers than their older counterparts, although all demos multi-task with TV at high levels

Multi-Tasking on Other Media Types While Online at Home, by Age(1)

% of Respondents

60% 55% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 18-24



Watching TV



Listening to Music Talking on the Phone



25-29



30-39



40-49



50-64



Age Range

Note: Source: percentage of the time you spend online at home in a typical week is also spent doing something else?” (n=1,987) L.E.K. Survey and Analysis

19

(1) “What



Myths Exploded



Three Media Myths Exploded

1. Myth – TV is “old media” that will get its clock cleaned by Internet cannibalization



-



TV still rules and remains the largest media form by far in terms of time spent by consumers (~38 reported hours per week vs. 7.6 hours for the Internet ) DVRs are powering growth in TV, with a reported 39% of TV viewing time-shifted and 23% of DVR owners indicating they are viewing more cable TV, vs. 10% less However, local TV programming is not faring as well, and may get caught in the downward spiral that newspapers are experiencing (Local TV was only TV category with reported viewing decline) Online TV is still very small, accounting for only ~1% of total TV hours viewed



2. Myth – This year’s rosy box office numbers means that everything is “just fine” for the movie theater business (~3% increase in admissions) It seems that the box office is up this year because casual movie goers surged Active movie goers (those that see over 1 movie per month) are self-reporting a 10% drop in the number of movies they watch in a theater, with 56% (of those going to fewer movies) indicating that the cost is too expensive The “success” is modest and fragile



3. Myth – DVD softness is just a recession thing DVDs may not “snap back” after the recession, with 80% of consumers indicating they would not return to “pre-recession” DVD purchase levels 34% of consumers indicated they feel DVDs are too expensive, and 27% indicated renting is more convenient and/or a better value than buying Studios need new pricing models and windowing strategies 20



Wisdoms Confirmed



Four Wisdoms Confirmed

1. Newspapers are going nowhere fast



-



Physical newspapers are lacking relevance as consumers can access the same content more conveniently from online sources (16% of consumers decreased newspaper reading vs. only 12% increased)



2. Flat-priced “all-you-can-eat” media work better in recessions than transactionbased media



-



Consumers do not cut back on key subscription services, even when times are tough A net 6% of consumers increased viewing of cable TV, and 27% increased their online activities (both require subscriptions)



3. “Life requires a soundtrack” Music is #2 to TV and ahead of Internet in terms of the amount of time spent on a medium 52% of music is consumed via radio



4. Internet usage continues to eat into other media categories, as well as personal time Increases in online usage pressure other media categories given a limited amount of available “free time” for entertainment 57% of consumers with more free time stated they would increase Internet time; the next most popular media to which consumers would devote additional free time was network and cable TV, at 38%

21



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Big Wisdoms Confirmed  Winners and Losers



22



Winners and Losers



No one can claim to know with certainty, but major trends currently in place NOW and likely to remain in place over the next five years include:



1. 2. 3. 4. 5. 6. 7. 8. 9.



HDTV On Demand Preference for Free (Ad-supported or Pirated) Content Ad Dollar Shift from TV to Internet and other New Media Advertiser Move to Targetability Consumer Inertia Fragmentation of Audiences Growth of UGC / “Pro-sumer” Content New Media Features Increasingly Understood and Accepted



10. Customer Dislike of Walled Garden 11. Choice Proliferation



23



Winners and Losers



How will these trends affect industry participants?



 L.E.K. looked at key industry participants



- Media Delivery Platforms - Traditional Content Aggregators - Internet-based Content Sites - Professional Content Creators

 L.E.K. assessed



- The degree to which each of the 11 trends positively or negatively

affected each key industry participant



- The overall combined effect



24



Winners and Losers



Type of Industry Participant:

Broadcast TV Cable MSO* Satellite Media Platforms IPTV ISP* Mobile Traditional Big 4 Networks Aggregators Affiliate Stations Basic Cable Networks Pay Cable Networks Network/Cable Website Internet Sites Web Aggregator/Destination site3 Piracy Sites Profes. Content Creators Consumers



+ ++ ++ -+ +



- - ++ ++ - ++ ++ ++ + + - + ++ ++ ++ ++ ++ ++ + -++ ++



----+ + -



-+ -++ + + +



+ ++ ++ - + ++ ++ - ++ + ++ + + -+ +



Note: 1Ratings and dollars-per-hour of delivered content continue to decline; 2Acceptance occurs both because consumers get more comfortable with new tech., and because providers make their products easier to understand/use; 3E.g. Google, etc.; 4Choice Proliferation both in *Cable MSOs and ISPs frequently combined platforms & access point

25



Ad olla or F ve rs S ree rti (A se hift C on r M fro d-su su ov m T ppo m V Fr e er rt e To to ag In In d or er m en tia Tar tern pi G r ge e ro ta t & ate w tio ta d) th bi n C lity Oth of of N on er ew U Au te N M GC di ew nt ed C en M us i a / “P ce ed Fe to ro s1 ia at C me ur -su ho rD es m ic er I TO e P isli k e nc r e ” C TA ro as on life of L ra Wa ingl tent y tio U n 4 lled nd er G ar s de too d n &



d



an



em



D TV



nD



er e



Pr



ef



Ad



H



O



D



nc



e



f



+ + + +



+ + + -



- + + - + + + + + + - - - ++ ++ ++ ++ ++ -- + + +



-- - - + + + + + + + +



+ + + +



-7 1 -5 5 7 2 -1 -7 -3 -3 8 14 12 0 11



Net effect of Multiple Trends on Industry Participants



Ac



ce pt



Among media platforms, broadcast TV and Satellite face strong headwinds, whereas IPTV and ISPs* are poised to benefit

ed

2



Winners and Losers



Based on these trends, there will be relative winners and losers

Potential Winners

        MSOs (esp. those with broadband ISPs) IPTV providers Web aggregators Cable networks (with strong franchises) Low-cost rentailers (Netflix, Red Box) Out-of-home media companies Video game developer / publishers Differentiated content creators    



Could Go Either Way

Radio stations Concert promoters Sports leagues / teams Premium pay cable networks Broadcast networks    Book publishing  Movie Theaters   



Potential Losers

TV stations / groups Newspapers Most general-interest magazines High-cost rentailers (Blockbuster) Studios Satellite radio















Branded Cost-efficient Multiplatform



Subscription Models



26



Winners and Losers



Future scenarios – we would not be surprised if any of the following happened over the next five-plus years

1. Internet ad growth accelerates out of current recession as “tipping point” is reached with decline in traditional media 2. TV service provider will develop premium Internet options that unlock value in online video 3. Broadcast networks go cable only and adopt cable-like pricing (we had this one last year) 4. Book sales will rise 5. Companies that best serve iPhone nation and e-reader republic prosper (think kid-oriented game companies) 6. Consolidation happens among the major studios (6 to 4 or 3?) 7. Valuations of Internet radio companies rise again 8. Distribution (cable / IPTV) again makes a play to buy a major studio (we had this one last year as well!) 9. Media targeted at older demographics does surprisingly well 10. Major metro newspapers and national magazines go online only 11. Plus more we can’t foresee…



27



Appendix



28



Myths Exploded



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded 1. TV is an “old media” quickly losing relevance 2. Film box office numbers imply a healthy theatrical industry 3. DVD softness is just a recession thing  Big Wisdoms Confirmed  Winners and Losers



29



Overall Media Consumption Trends



Consumers report spending 37.6 hours watching TV, dwarfing all other media categories (online usage still only 7.6 hours per week)

Average Consumption by Major Media Type (2009 vs. 2008)

Mean Hours per Week Consumed (1, 2) YoY 2008-09 Change (%) 4.4% (0.5%) 6.5% 8.8% 5.3% (0.3%)



Media Type Internet TV Radio Movies Games Print

Note:

(1)



2008 7.3 37.8 9.2 2.7 7.1 7.1



2009 7.6 37.6 9.8 2.9 7.5 7.1



Source:



Reported Internet usage time per week adjusted in a ratio of average time spent as measured by 3rd party sources to reported Internet usage time within survey, given that survey was sampled from online panels. Reported TV usage time per week adjusted to mean time as measured by Nielsen in Q3 2008 (2) Numbers shown are rounded to the nearest decimal point L.E.K. Media Consumption Survey (n = 2,008), Nielsen, L.E.K. Analysis

30



Myths Exploded



Cable TV is showing strong growth in terms of both average hours viewed and the percentage of the population increasing viewing; online TV viewing is still small, but ~38% of consumers report some online viewing

Time Spent Watching TV (1)

# of Hours Spent per Week

40 35 30 25 20 15 10 5 0 7



YoY Change in Hours N/A



Net % of all Respondents Increasing / (Decreasing) Consumption +4.2%



% of all Respondents who are Active Users 38%



38



Online TV(2)



14



Cable



8.3%



+6.2%



82%



Local Broadcast



(3.4%)



(0.3%)



81%



17



Network Broadcast



(5.3%)



+4.1%



95%



2009



Note: Source:



much of the following do you watch / consume in a typical week?” (n = 2,008); (2) Reported online TV time per week was adjusted using the ratio of average time spent online as measured by 3rd party sources to reported time within survey L.E.K. Media Consumption Survey (December 2009)

31



(1) “How



Myths Exploded



In contrast to local TV programming, consumers are spending more time watching cable and network TV mainly due better programming and DVRs

Reasons for Watching MORE Cable / Network Programming (1) (2) Response Options I found more programs on cable / network television that I want to see I have a DVR / PVR and am able to record more TV that I want to see I have more free time in general to spend on media activities I am spending less time consuming other forms of media Other (please specify) % Cable 55% 23% 12% 5% % Network 52% 24% 13% 6%



5%



5%



Note: Source:



(1) “What



would you say is the primary reason that you are watching more cable TV?” (n = 383); (2) “What would you say is the primary reason that you are spending more time watching network broadcast TV?” (n = 384) L.E.K. Media Consumption Survey, L.E.K. Analysis

32



Myths Exploded



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded 1. TV is an “old media” quickly losing relevance 2. Film box office numbers imply a healthy theatrical industry 3. DVD softness is just a recession thing  Big Wisdoms Confirmed  Winners and Losers



33



Myths Exploded



While more people went to the movies in 2009, the average active movie goer attended fewer movies per month

% of Respondents who are Active Movie Goers (1)

# of Movies Watched in Theaters

60 55 50 45 40 35 30 25 20 15 10 5 0 0.0 0.5 1.5 2.0 2.5



Movies Watched in Theaters per Active Theater Goer (2)

# of Movies Watched in Theaters

3.0



-10%



51% 41%

1.0



2.0



1.8



2008



2009



2008



2009



Note:



Active theater goers are respondents who watch more than 1 movie a month in theaters does your [current consumption] compare to that of a year ago?” (n = 2,008) Source: L.E.K. Media Consumption Survey (December 2009)

(2) “How



(1)



34



Myths Exploded



For those consumers cutting back on theater-going, the predominate main reason appears to be cost / price sensitivity

Reasons for Watching FEWER Movies in Theater (1) % of Respondents watching FEWER movies in the theater I feel that the cost is too expensive I am too busy / I have less free time overall I am not as interested in the content being released I feel quality of my experience at home is comparable to that of the theater I am spending more time consuming other forms of media Other



56% 18% 12% 5% 2% 7%

0 5 10 15 20 25 30 35 40 45 50 55 60



Note: (1) “What would you say is the primary reason that you are watching fewer movies in the theater? (n = 563) Source: L.E.K. Media Consumption Survey, L.E.K. Analysis

35



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded 1. TV is an “old media” quickly losing relevance 2. Film box office numbers imply a healthy theatrical industry 3. DVD softness is just a recession thing  Big Wisdoms Confirmed  Winners and Losers



36



Myths Exploded



Only ~20% of respondents cited they would buy DVDs at pre-recession rates given a better economy; the majority do not plan to return to pre-recession buy rates even with a restored economy and personal finances

Change in Movie (DVD Buying) Consumption (1)

% of Respondents (n=2,008) 100 90 80 70 60 50 40 30 20 10 0 9% 2009

Note:

(1) “How (2)



Likelihood to Buy DVDs In Better Economy (2)

% of Respondents Citing Less DVD Buying (n=581) 100 90 80 70 25% 20%



2% 9%



More – didn’t consume much/any last year, but did this year More



Yes, would buy more today, at pre-recession rate Yes, would buy more today, at lower rate than pre-recession



61%



About the same



60 50 40 30



Less

20%



55%



No, would not buy more today



Less – consumed last year but stopped this year



20 10 0 2009



Source:



does your [current consumption] compare to that of a year ago?” (n = 2,008); “If current economic conditions were to improve and supposing you were in the same financial situation that you were in prior to the recession, would you then buy more DVDs than you are today?” L.E.K. Media Consumption Survey (December 2009)

37



Myths Exploded



Although 34% of respondents cite cost as the main reason to cut back on DVD buying, 27% indicate substitution for rentals due to convenience

Reasons for Buying FEWER DVDs (1) % of Respondents buying FEWER DVDs I feel that the cost is too expensive I feel the benefit of buying vs. renting isn’t worth the extra cost It is more convenient for me to rent movies on DVD than it is to buy and watch them I am not as interested in the content being released I am too busy / I have less free time overall I am spending more time consuming other forms of media Other



34% 15% 12% 11% 10% 5% 13% 0 5 10 15 20 25 30 35



Note: Source:



(1) “What



would you say is the primary reason that you are buying fewer DVDs?” (n = 581) L.E.K. Media Consumption Survey, L.E.K. Analysis

38



Wisdoms Confirmed



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Common Wisdoms Confirmed 1. Newspapers are going nowhere fast 2. Subscriptions work in recessions 3. Life requires a soundtrack 4. Internet crowding out other media in personal time budget  Winners and Losers



39



Wisdoms Confirmed



Newspapers are hardest hurt by new media; declines in magazine and book consumption are primarily attributed to having less free time

Reasons for Spending Less Time Reading Print Media (1)

Response Options I get the [content I want] through alternative methods (e.g. Internet, etc.) I am too busy I feel that the cost is too high I get better information from other alternatives (e.g. cable news networks) I am spending more time consuming other forms of media Other % Newspaper 31% % Magazine 16% % Book  Consumers appear to be shifting from newspapers due to other accessible and affordable news outlets



N/A



-



21%



33%



51% 



Although only ~16% of consumers cited alternative means as a reason to read fewer magazines, this pool has grown from ~9% in 2008



18%



27%



10%



Time pressures add to consumer shift from print media across all three categories



12% 10% N/A  6% 10% 18%



Use of Internet and blogs allows consumers to multitask as they get the news



12%



4%



21%



Books are seen more as leisure items than sources of information and experience a decrease in consumption among busy consumers



Note: Source:



“What would you say is the primary reason that you are spending less time reading [the newspaper / magazines / books]?” (n = 312, 296, 359 respectively) L.E.K. Media Consumption Survey (December 2009), L.E.K. Analysis

40



(1)



Wisdoms Confirmed



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Big Wisdoms Confirmed 1. Newspapers are going nowhere fast 2. Subscriptions work in recessions 3. Life requires a soundtrack 4. Internet crowding out other media in personal time budget  Winners and Losers



41



Wisdoms Confirmed



In terms of the breadth of consumers increasing or decreasing different types of media, Internet and TV consumption appear to be more resilient in today’s weak economy compared to media with incremental fees per usage

Change in Consumption across Media Types (1)

% of Respondents

40 30 20 10 0 -10 -20 -30 -40

Internet Network TV Cable TV Theater DVD SellThrough Traditional Rental VOD Newspaper Book Magazine



Subscription-based / Free



Transaction-based



More Less



34% 19% -7% -15% 19% 11% 10% 8% 10% 12% -16% 18% 13% -15%



-13% -28% -29% -22% -32%



-18%



Online

Note: Source:



TV Categories



Movie Categories



Print Categories



does your [current consumption] compare to that of a year ago?” (n = 2,008); all more/less charts include “Less” as a % of Respondents as a negative number L.E.K. Media Consumption Survey (December 2009)

42



(1) “How



Wisdoms Confirmed



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Big Wisdoms Confirmed 1. Newspapers are going nowhere fast 2. Subscriptions work in recessions 3. Life requires a soundtrack 4. Internet crowding out other media in personal time budget  Winners and Losers



43



Wisdoms Confirmed



Music is second to TV and ahead of Internet in terms of time spent, and 52% of music is consumed via radio (vs. 48% via recorded music)

Share of Overall Media Time (1)

% of Respondents (n=2,008) 100 90 80 70 60 50 40 30 20 10 0 2009

Note:

(1)



Share of Music Time (1)

% of Respondents (n=2,008) 100 90

23



4 9

9



Movies Print Games Internet Music - Recorded Music - Radio



4



Recorded - Live Recorded - Digital



80 70 60 50 40 30

21



9

11



Recorded - Physical



12



10 6



Radio - Internet Radio - Satellite



46



TV



20 10 0



36



Radio - Traditional



2009



Source:



Based on # of hours spent on each medium; (2) Reported Internet usage time per week adjusted in a ratio of average time spent as measured by 3rd party sources to reported time within survey. Reported TV usage time per week adjusted to mean time as measured by Nielsen in Q3 2009 L.E.K. Media Consumption Survey (December 2009), L.E.K. Analysis

44



Wisdoms Confirmed



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Big Wisdoms Confirmed 1. Newspapers are going nowhere fast 2. TV and radio are still bigger than the Internet 3. Subscriptions work in recessions 4. Life requires a soundtrack 5. Internet crowding out other media in personal time budget  Winners and Losers



45



Wisdoms Confirmed



Internet usage as a percentage of free time entertainment still lags music and TV consumption, although much of that is multi-tasked

% Allocation of Hours in a Typical Week (1)

Percent 100 90 80 70 60 50

4 4 8 54 27



% Allocation of Free Time to Entertainment

Percent 100

4

9 9 9 10 12



Estimated



1



Music - Live Movies Print Games Internet (2) Music - Recorded Music - Radio



Free Time Commute



90 80 70 60 50



24



Work Grooming Eat



40 30 20 10 0



8



40 30



33



33



Sleep



20 10 0



46



TV(2)



Unemployed Population

Note:

(1) (2)



Employed Population



All survey respondents



Assumptions made on breakdown of time for Unemployed vs. Employed (question was not asked in survey) Reported Internet usage time per week adjusted in a ratio of average time spent as measured by 3rd party sources to reported time within survey. Reported TV usage time per week adjusted to mean time as measured by Nielsen in Q3 2009 Source: L.E.K. Media Consumption Survey (n = 2,008), L.E.K. Analysis

46



Wisdoms Confirmed



Internet appears to be the main media form people with more free time turn to ahead of TV, games and reading; film is less popular

Change in Consumption across Media Types for Those with More Free Time (1)

% of Respondents with More Free time for Entertainment (2)

60

Less



50 40 30 20 10 0 -10 -20 -30

Internet Network TV Cable TV Console Newspaper Games Books Magazines Theater VOD



More Net variance



57% 38% 38% 32% 33% 30%



27%



27%



23%



23%



25%



20%



-6%



-10%



-11%



-17%



-13%



-18%



-13% -25%



-21%



-21%



-24%



-29%



Subscrip- DVD Sell- Traditional tion Rental through Rental



Note: Source:



does your [current consumption] compare to that of a year ago?” (n = 537); (2) “How much more free time do you have available to spend on entertainment as compared to a year ago?” L.E.K. Media Consumption Survey (December 2009)

47



(1) “How



Wisdoms Confirmed



Agenda

 Background and Executive Summary  Opportunities to Consider  Myths Exploded  Big Wisdoms Confirmed  Winners and Losers  Survey Sample Detail



48



Survey Sample Detail



Demographics of respondents for L.E.K. Media Consumption Survey (1)

Respondents by Age

% of Respondents

25 21 20 16 15 10 5 0 0 13 22 23 19 19 18 15 17

L.E.K. Survey U.S. Census Bureau (2008)



Respondents by Marital Status

% of Respondents

60 50 40 30 20 10 0 34 31 55 50

L.E.K. Survey U.S. Census Bureau (2008)



17



9



13 2 6



18-24 25-34 35-44 45-54 55-64



65+



Not Married



Married



Divorced/ Separated



Widowed



Respondents by Gender

% of Respondents

60 50 40 30 20 10 0

L.E.K. Survey



Respondents by Income

% of Respondents

25 20 15 14 14 23 23 19 19 12 13 12 12

L.E.K. Survey U.S. Census Bureau (2008)



50



49



50



51



U.S. Census Bureau (2008)



11 11

10 5 0



5 4



4 4



Male



Female



149K 199K $200K



Note: Source:



(1) L.E.K.



Survey figures are from a balanced sample, re-weighted on age, gender and HH income. L.E.K. Media Consumption Survey (n=2,008), U.S. Census Bureau

49




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