The Arc of Montgomery County Earns Accreditation Aunt Tique says

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The Arc of Montgomery County Earns Accreditation Aunt Tique says Powered By Docstoc
					June 15, 2008 • Volume 1, Issue 1


Published by The Vocational & Day Services Division • The Arc of Montgomery County
Inside this issue:
The Director’s Corner 2

*and live, learn and play in the community!

The Arc of Montgomery County Earns Accreditation

Numbers and Dates

A Picnic Perfect Party National AbilityOne Network Formed Arc Recycling Solutions Adds Internet Site 50th Anniversary Leadership Conference 50 Years Young The Arc of Montgomery Co. Champion of Disability Rights Passes ‘The Band’ Rocks Rockville What is Developmental Disability? Who to Contact





The Arc of Montgomery County has successfully completed the Maryland Nonprofits Standards for Excellence certification program. The stringent accreditation program is administered by the Baltimore based Maryland Association of Nonprofit Associations (Maryland Nonprofits) to promote ethical practices and accountability in nonprofit organizations across the state. While agencies such as The Arc of Montgomery County must comply with strict technical local, state and federal laws in the conduct of their business, the Maryland Nonprofits Standards for Excellence certification program addresses equally important ethical and professional operational issues. Maryland Nonprofits Standards, in the organization’s words, “build on that foun-


dation, and go a step further. Based on fundamental values - such as honesty, integrity, fairness, respect, trust, compassion, responsibility, and accountability these Standards describe how nonprofits should act to be ethical and be accountable in their program operations, governance, human resources, financial management and fundraising.” Maryland Nonprofits concludes its findings by characterizing The Arc of Montgomery County as being “a true leader in your commitment to ethics and accountability in the nonprofit sector.”





Seniors Steppin’ Out


Aunt Tique says “Donate and feel great!”
In the Spotlight 8

Back Cover: In the Spotlight!

This fall, The Arc of Montgomery County will open a thrift store! The proposed name is ‘Aunt Tique’s Thrift Shop’. Through the gracious support of shoppers, donors and volunteers, we are working towards Aunt Tique’s becoming a significant source of funding for the Vocational and Day Services program. At Aunt Tique’s Thrift Store, you will be able to purchase gently used items and support a worthy cause. Perhaps you would like to donate items. Or would you

like to volunteer? Maybe you would like to spread the word about Aunt Tique and her wonderful assortment of goodies, bargains and more! To defray startup expenses, we are actively soliciting tax deductible donations of goods and services for various retail business setup functions. If you, or someone you know, want to help us, call Kevin Trostle at (301) 294-6840 extension 20.

Amanda Sperber
In The Spotlight!


TheArcWorks Today

From the desk of Joyce Taylor Director of Vocational and Day Services
One of the biggest requests received through the years was to do a better job in communicating with our various stakeholders regarding routine and new initiatives with the Vocational and Day Services Division. Therefore, I am very pleased to welcome you to the first edition of our quarterly newsletter! This newsletter will update you on the routine operations, share information on projects and explore new initiatives. The primary focus is on vocational and day services, however, we will also share exciting news from across the entire agency. As you read through our newsletter, you will notice a few themes. The first theme is change. We are creatures of habit and do not always embrace change. We often run in the opposite direction when change is introduced in our lives! However, change is inevitable. We want to encourage all of our stakeholders to keep an open mind, try something different and enjoy the ride! We think the ride will be exciting, stimulating, and, most importantly, in the best interests of our consumers. We will try new things and take some risks – some may not work, but others will flourish! Another theme you will read about is inclusion. The Arc of Montgomery County’s mission is to “… empower individuals with disabilities with lifelong opportunities to live, learn, work, and play with dignity, freedom and full inclusion in the community.” I will be the first to admit that this has been a struggle for us through the years. In some ways, we have exceeded expectations in facilitating and supporting our consumers in their communities. In other ways, we have allowed the The challenges and barriers to overDirector’s come us. At this juncture, however, Corner I make the promise to you that we will keep trying. We firmly believe that any person with a cognitive and intellectual disability can thrive in their community – the extenuating factor in every situation is the support that we can provide to enable a person to succeed in their community. We will continue to challenge ourselves and you, the stakeholder, to approach the usual barriers in an unusual way. Economic challenges continue to hamper us as we approach our new fiscal year. These challenges do not make our job impossible, just a little more difficult. I encourage you to support us by first reading our newsletter, learn about what we are doing and what we want to do, make suggestions, and spread the word. Tell your friends, family, and business associates about us. Encourage your colleagues to use our business services – document destruction, lawn care and landscaping, mailing and packaging. Take a moment and please visit to learn about our secure document destruction business. In summary, I want to thank all our stakeholders who have supported us through the years. We have come a long way and are very proud of our accomplishments. And thank you in advance for all the support I know we will continue to receive. —Joyce Taylor

Our own Joyce Taylor, applying temporary (we hope!) tattoos at the annual Vocational and Day Services picnic in May.

“We firmly believe that any person with a cognitive and intellectual disability can thrive in their community “

The Mission of The Arc of Montgomery County is to empower individuals with intellectual and developmental disabilities with lifelong opportunities to live, learn, work and play with dignity, freedom and full inclusion in the community.

About TheArcWorks Today
Published quarterly by: The Arc of Montgomery County Vocational / Day Services Division 603 Southlawn Lane Rockville MD 20850 (301) 294-6840 TheArcWorks Today Newsletter The Arc of Montgomery County Eugene J. Mark, Jr., President Joyce Taylor, Interim Executive Director Kevin A. Trostle, Editor

TheArcWorks Today is available electronically. Save paper. Please email us at with your request to be added to our list.

TheArcWorks Today


Numbers and Dates
Total number of people served through the Vocational and Day Services program of The Arc of Montgomery County: 277 Number in Center-Based, New Horizons and Day Habilitation: 121 Number of direct hires placed in the Montgomery County community: 40 Number of Community Based Employment/Recreation (enclaves, mobile crews, etc.): 110 Number of Seniors Steppin’ Out: 6 Number of people moved out from CenterBased this year: 9 (8.25%) Friday, June 27: In-service for CenterBased Staff. Some community workers should report to work this day. Please call your program coordinator if you are unsure of your work schedule or activity that day. Friday, July 4: Holiday, Vocational and Day Services is closed. Enjoy the long weekend!

TheArcWorks Wish List

Commercial mowers, string trimmers, and related lawn care and landscaping items. Commercial vacuum cleaners and other custodial equipment. Retail store items, including shelving, tables, bins, racks, cash register, computer with design software, desks, copier, clothing racks, display cabinets, pricing tools, video security, etc. Apple Macintosh computer with Adobe Creative Suite 3. Web design help. Fuel cards. Employment opportunities. Tickets to events, museums, movies, sports, and other interesting daytime social functions. And, of course, monetary donations!



A Picnic Perfect Party
May 6, 2008—The Picnic at Smokey Glen was as near to perfect as one could imagine. Everyone who attended had some favorite memories from the day, so in no particular order, here are some highlights: The weather—we couldn’t have ordered a better day! Lunch—The folks at Smokey Glen really know how to feed us! Along with morning coffee and unlimited soda, we had a feast. From roast beef and chicken, to lots of Melissa Mullan (l) gets a temporary tattoo tempting salads, with Job Coach Collette Carroll. sides and desserts, no one left feeling hungry! DJ and Dancing—The DJ did a great job of mixing up the tunes. With a crowded dance floor, the tired dancers couldn’t ask for more! It was fabulous seeing all the enthusiasm as everyone heard their favorite songs. Spin Art—Everyone who wanted to be was an artist for the day and got to take home a lasting memory of a very special day. As we all saw from the smiling, tired, but very happy faces, the picnic had something for everyone. A great time Tania Taylor (l) and Cattenna Dukes (r) was had by all pause to enjoy some time in the sun. and we are sure next year’s Picnic will be “sold out” as well!

Harold Katzenell always looks forward to the next party!

Eddie McGuire (r) and Nathan Donald (l) hone their putting skills.

Mini golf—Everyone seems into golf these days and by the looks of the course that day we have a few enthusiasts! We don’t know any of the scores, but we know everyone was a winner!


• • •

Basketball—A few pick-up games really whet everyone’s appetite for lunch and burned a few calories in the 0% humidity day. Temporary Tattoos—The most popular tattoo was the rose, but people expressed themselves with Disney characters, cars and other personal favorites. Awards—The proud recipients of years of service awards wore the badges with great pride. They were congratulated by staff and fellow employees alike, as they reflected on their accomplishments.




TheArcWorks Today

National AbilityOne Network Formed
The AbilityOne Program (formerly JavitsWagner-O’Day (JWOD)) is a federal initiative to help people who are blind or severely disabled find employment by working for nonprofit agencies that sell products and/or services to the U.S. government. In 1938, Congress created the program to enable agencies serving people who were blind to sell products to the federal government. By 1971, the original Act was amended to permit people with other severe disabilities to also benefit. In the United States in 2007, barely one-third of people who are blind or have other severe disabilities are employed.

Federal contracts, such as our lawn care work at the Maus-Warfield U.S. Army Reserve Center, are part of the AbilityOne network.

The Arc of Montgomery County is one of 600 community-based nonprofit agencies that employ nearly 48,000 individuals throughout the U.S. via the AbilityOne program. Our federal contracts include lawn care for various Army Reserve Centers and the Southern Maryland District Courthouse in Greenbelt, Maryland. The Arc of Montgomery County continues to pursue other AbilityOne opportunities as they become available.

The Arc Recycling Solutions Adds Internet Site
The Arc Recycling Solutions (ARS) recently established an internet presence at ARS, a subsidiary of the Vocational and Day Services division of The Arc of Montgomery County, is devoted to secure document destruction and office paper recycling in the Greater Montgomery County area. Located at 15131 Southlawn Lane in Rockville, Maryland, the secure facility provides professional document destruction and recycling that complies with current legislation.

gomery County government for Excellence in Recycling. With a dedicated team, ARS is ready to assist you in all your secure document destruction and office paper recycling needs. Visit ARS online today, or call (301) 294-4020 for more information about how we can serve your needs.

Removing a bale of shredded paper from the compactor. Each bale weighs approximately 800 pounds and is recycled.

ARS has been recognized by the Mont-

A specialist feeds documents into our secure shredder. Documents are crosscut shred into 1/4” X 2” strips, ready to be baled.

50th Anniversary Leadership Conference
Spend two of the best training days possible with The Arc of Montgomery County at the 50th Anniversary Leadership Conference. Held October 15 & 16 at the AFI Silver Theatre and Cultural Center in Silver Spring, MD, you will hear and meet leading experts in the areas of customer service, leadership and excellence. Walk away invigorated and ready to positively impact the performance of your peers and the people you lead. For more information, call Bob Myers at (301) 9845777.


October 15 & 16, 2008 AFI Silver Theatre Silver Spring, Maryland

TheArcWorks Today


50 Years Young The Arc of Montgomery County
The Arc of Montgomery County was informally launched in the late 1940s by a group of parents who joined to form a school for their children with mental retardation. Over the next decade, the parents' group became more visible and active on issues concerning mental retardation. The organization incorporated as the nonprofit Montgomery County Association for Retarded Children in 1958, and ran a preschool. A day program for adults opened in 1962, the precursor of today's employmentoriented Vocational and Day Services Division. In the 1970s, the organization put more emphasis on aiding entire families, establishing a family support program and opening its first of now 50 residential group homes. The Arc of Montgomery County supports, advocates and provides choices for people who have cognitive disabilities and their families. Through creativity, flexibility and the individual planning process, we maximize the use of community resources and supports necessary to include people with intellectual and developmental disabilities in their neighborhoods. Inclusion is the cornerstone of The Arc of Montgomery County’s foundation and philosophy. Today, with a budget of over $24 million and employing 600 staff and independent contractors, The Arc of Montgomery County serves over 4,000 individuals annually with a broad range of comprehensive services and supports.

On September 9, 1958, the precursor of The Arc of Montgomery County filed its Articles of Incorporation in the state of Maryland.

The Arc of Montgomery County supports, advocates and provides choices for people who have cognitive disabilities and their families.

Champion of Disability Rights Passes
Colonel Albert J. Brown passed away May 20, 2008. Educated in the Pasadena, California, school system and City College, he went on to undergraduate and graduate studies at the Air Force Institute of Technology, as well as George Washington University, where he received a graduate degree in Advanced Management. Rated as a Command pilot and navigator, Col. Brown flew missions over Europe during World War II. Col. Brown and his wife, Jessie Crawford, became advocates for individuals with cognitive disabilities. He spearheaded efforts to preserve St. John’s Development Services for Children in Washington, DC, and served on the boards of Innisfree, a residential facility; Jubilee Association; Camphill, a residential facility; the Maryland Trust for Retarded Citizens; The Maryland Association for Retarded Citizens and The Arc of Montgomery County. Col. Brown not only volunteered with these organizations and served on their boards, some for over 30 years, but also served as the President of The Maryland Albert J. Brown Association for Retarded Citizens He was a guiding force in improving the lives of those with cognitive disabilities. His marriage of 65 years, his lengthy career in the U.S. Air Force, and his devotion to his daughter and others with mental challenges were based in the teachings of his parents and his own personal commitment to love and serve the Lord. Memorial contributions may be made to National Presbyterian Church or to Arc of Montgomery County, 11600 Nebel Street, Rockville, MD 20852.


TheArcWorks Today

‘The Band’ Rocks Rockville
Singing and smiling through a one hour set, “The Band” rocks Rockville at Nicole Tuite, singing The Three Beatles. Nicole is employed at the Public Brothers Safety Training Academy in Rockville, MD. Italian Restaurant, just off the world famous Rockville Pike. Performing hits of yesteryear, “The Band” features artists from various facets of The Arc of Montgomery County, including our own Vocational / Day Services division. From Alison Dempsey’s spark of an idea in the summer of 2006, “The Band” presently consist of two keyboardists, five guitarists, numerous percussionists and a choir of fifteen singers.
Singer Makeda Khafra has worked at the Montgomery County Correctional Facility in Clarksburg, MD, for two years performing custodial work.

and, possibly most importantly, brings extraordinary enjoyment to its members and those who hear it. “The Band” could possibly be the most growth-filled volunteer program ever initiated by The Arc of Montgomery County.

Mitch Gildenhorn (l) and Tom Wise (r) harmonize. Tom contributes to The Arc’s grounds maintenance team throughout Montgomery County.

Lisa Cornell, one of fifteen front singers in “The Band.” Lisa volunteers at Our House north of Olney in Brookeville, MD.

“The Band” builds self confidence and self esteem, gets us out into the community, fosters inclusion

Three Brothers Italian Restaurant, 1596-B Rockville Pike, Rockville, graciously provides support for “The Band”.

What is Developmental Disability?
According to the U.S. Department of Health and Human services, there are approximately 4.5 million individuals with developmental disabilities in the United States. Developmental disabilities are severe, life-long disabilities attributable to mental and/ or physical impairments, manifested before age 22. Developmental disabilities result in substantial limitations in three or more areas of major life activities: work, and play are minimal. They are isolated rather than fully integrated and included in the mainstream of society. Persons with developmental disabilities require individually planned and coordinated services and supports (e.g., housing, employment, education, civil and human rights protection, health care) from many providers in order to live in the community.

• • • • • • •

“Persons with developmental disabilities require individually planned and coordinated services and supports.”

capacity for independent living economic self-sufficiency learning mobility receptive and expressive language self-care self-direction

Without appropriate services and supports, the choices open to people with developmental disabilities including where they live,

TheArcWorks Today


Who to Contact
If you have questions regarding day-to-day support or service, we encourage you to contact your Program Coordinator: Maura Solomon (Individual job placements hired directly by the employer) 301-294-6840 x22 Delroy Dias (County custodial enclaves) 301-294-6840 x34 Melika Al-Kawas (Ride-On contract, Ikea, recycling workers, community activities crew) 301-294-6840 x32 Ed Stewart (oversees grounds maintenance and lawncare crews) 301-294-6840 x 25 Elisa Ellis (community based volunteer and activities crews, Seniors Steppin’ Out) 301-294-6840 x39 Chad Rose (center-based activities) 301-294-6840 x33 Jackie Oden (center-based activities, New Horizons) 301-294-6840 x28 Case Management questions or concerns should be directed to the Program Specialists: Ro Masse 301-294-6840 x30 Gail Friel 301-294-6840, x23 Chuck Johnson 301-294-6840 x37 Our Assistant Directors (supervise and support our Coordinators and Specialists) Daria Cobb 301-294-6840 x12 Leslie Roeger 301-294-6840, x16 Assistant Director of Business and Contract Services Kevin Trostle 301-294-6840 x20 Director of Vocational and Day Services
1 June 2008

Email or phone, make the connection today!

General information or questions contact Judy McRoy 301-294-6840 x10

Joyce Taylor 301-294-6840 x16

Seniors Steppin’ Out
Since 2006, Seniors Steppin’ Out (SSO) has provided inclusive, community based activities for retirees. Designed James Pond, part of the Seniors for the Steppin’ Out, is ready to go! active senior, six individuals currently participate. Designed to meet the needs and desires of active seniors with developmental disabilities, the SSO schedule is based upon the interest of the participants.
James Strouth pauses, planning an effective strategy for his next pool shot.

day at home or out in the community. Local newspapers, the recreation depart-

Contributing to this edition of TheArcWorks Today newsletter: Joyce Taylor, Daria Cobb, Leslie Roeger, Judy Crutchfield, Carol Neckar, Maura Solomon, Craig Roberts, Bob Myers, Joseph Brewer, JoAnn Sperber, Judy Crutchfield and Kevin Trostle.

James poses with Whoopi Goldberg at the Madame Tussauds museum in Washington, D.C.

Activities may include renting a movie, cooking lunch or anything else retired people do during a

The James gang, enjoying the outdoors on a fine fall day.

ment and senior center newsletters are routinely reviewed for new and different opportunities. Other favorite activities include museum trips, family visits, nature activities, bowling, library outings, shopping excursions and community college classes.

TheArcWorks Today is available electronically. Save paper. Please email us at with your request to be added to our list.

Amanda Sperber — In the Spotlight!
Amanda Sperber has worked for Cooperative Housing Foundation International in Silver Spring, Maryland since September 19, 2006. Amanda’s title is Mail Clerk, but that is just the tip of the iceberg. In addition to delivering the mail to the employees on two floors of this vast agency, Amanda has made herself indispensable to her organization by proactively looking for ways she could add value by taking on tasks, learning skills, and volunteering to help her colleagues. No project is too big or small for Amanda.
Amanda Sperber, with sister Katie. Sperber works for the Cooperative Housing Foundation International in Silver Spring, MD.

copying foreign size documents and binding them for standard American sizes, assisting with compiling employee reimbursement documents, making dynamo labels for other department’s files and typing documents into a shared server.

Highlights of what Amanda has learned and projects she has taken in the last year alone include but are not limited to: Faxing, scanning documents, learning the phone system, booking conference room space through outlook, ordering refreshment supplies,

Jim McGirr, Amanda’s supervisor at the Cooperative Housing Foundation, said, “Amanda has not only opened our eyes as to what a person with a disability can achieve, she has encouraged all of us to accomplish more than we thought we could.” You may not be surprised to learn that when Ms. Sperber takes a vacation, 2 employees have to be trained to cover in her absence!

Sperber was recently recognized at the Maryland Association of Community Services Achievement Awards Dinner.

Congratulations to Amanda Sperber, in the spotlight!

TheArcWorks Today is available electronically. Save paper. Please email us at with your request to be added to our list.

TheArcWorks 603 Southlawn Lane Rockville MD 20850 Phone: (301) 294-6840 E-mail:

TheArcWorks. Empowering individuals to work… and live, learn and play in their community!

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