What Is Organizational Behavior?
Chapter 1
1
Levels of OB Analysis
Individuals
Groups
Structures
Chapter 1
2
Understanding Organizational Behavior
Individual Differences Fundamental Consistencies
Intuition
Chapter 1
Systematic Study
3
The Study of Organizational Behavior
Psychology Individual Sociology
Social Psychology
Group
Study of Organizational Behavior
Anthropology Organization Political Science
Chapter 1 4
Responding to Globalization
Working in International Countries Working with Multicultural Diversity
Chapter 1
5
Managing Workforce Diversity
Chapter 1
6
Improving Quality and Productivity
Total Quality Management
Corporate Reengineering
Chapter 1
7
Improving People Skills
Concepts and Theories
Workplace Skills
Chapter 1
Personal Insight
8
Empowering the Workforce
Managers Are Giving Up Controls Workers Are Accepting Responsibility
Chapter 1 9
Coping with “Temporariness”
The Nature of Work Is Changing Organizations Are Also Changing
Chapter 1 10
Stimulating Innovation and Change
• Maintaining flexibility • Improving quality • Introducing new
products and services
Chapter 1 11
Improving Ethical Behavior
Provide in-house advisers
Create protection mechanisms
Write and distribute codes of ethics
Give seminars, workshops, & training
Chapter 1 12
Overview of the OB Model
Level III
Organization Systems Level Group Level
Level II
Level I
Individual Level
Time
Chapter 1 13
Productivity Absenteeism Turnover Organizational Citizenship Job Satisfaction
Chapter 1 14
The Dependent Variables
Independent Variables
Individual
•Biographical Traits •Personality •Values & Attitudes
Group
•Communication •Other Groups •Conflict
Organization
•Culture •Structure •Design
•Ability
•Perception •Motivation •Individual Learning •Decision Making
•Power & Politics
•Group Structure •Work Teams •Leadership •Decision Making
Chapter 1
•Technology
•Work Processes •Selection Processes •Training Programs •Appraisal Practices
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