Ready for the
ACS is Awarded TS-16949 Certification
In January 2008, Alcohol Countermeasure
Systems became the world’s first breath
alcohol testing manufacturer to become ISO
WEBSITES LAUNCHED TS-16949 certified. For those who aren’t
aware, the TS-16949 certification is one of the
9TH ANNUAL ALCOHOL highest standards a manufacturing company
INTERLOCK SYMPOSIUM can achieve. It is proof that our commitment
IN SWEDEN to quality is second to none whilst providing
a gateway into the automotive OEM sector where the quality expectations are
WHO’S WHO AT ACS? For over a year, our team of 200 employees has been working tirelessly
towards international quality standards. After receiving the ISO 9001 & ISO
NOVA SCOTIA 14001 standards in 2007, ACS remained steadfast on its target to achieve the
LAUNCHES INTERLOCK coveted TS-16949 certification. However, the effort doesn’t
stop there. The requirement for continuous improvement
PROGRAM these standards demand will result in countless hours of
testing, improving and re-testing every process, part and
person. Are we up for it? You bet we are.
In January 2008, three new websites
Our main international website in
English, with new images, easier
navigation, online product info request
forms and more. It’s never been easier
to learn about our alcohol test products.
This is a simplified Russian version of
our English site. This is just the begin-
ning of ACS meeting the needs of our
international business partners.
Additional websites can be expected in
the coming months; each in the native
language of our business partners.
The consolidation of our United
States alcohol interlock websites
occurred with the introduction of
www.InterlockHelp.com. This is a
portal designed to route traffic to the
appropriate jurisdiction more easily.
Rather than having to remember a
website for each state, customers only need
to remember www.InterlockHelp.com
and will be transferred to their state of
choice in a single click.
The Traffic Injury Research Foundation
(TIRF) is pleased to announce it will
organise and host the 9th Annual
International Alcohol Interlock
Symposium in partnership with
Vägverket, the Swedish Road
Administration. The Symposium is
scheduled for August 24th –26th, 2008,
This year’s symposium will take place in Tällberg, Sweden from August 24th - 26th.
at the Dalecarlia Hotel in Tällberg,
a traditional village in picturesque critical implementation and design
Sweden. issues of interest to practitioners,
The focus and agenda of the next followed by discussion groups that will
symposium represents a logical extension further explore opportunities, solutions,
from previous years. Prior symposia and compare experiences across
underscored that interlocks are effective jurisdictions and a range of program
in reducing DWI recidivism. Despite applications.
this fact, interlocks are seriously under- Participants in this event will be
utilised as a prevention measure. encouraged to share their insights and
There is a need to ensure that expertise regarding ways to expand and
offenders have interlocks installed on enhance the use of interlocks to benefit
their vehicle and that they remain in jurisdictions around the world.
the interlock program. Registrations can be completed
The 9th Interlock Symposium by visiting:
will address these issues. It will call on www.InterlockSymposium.com
participants to identify ways to improve
and strengthen program implementation,
develop leadership, encourage public
awareness and acceptance, and provide
guidance on critical issues such as
information-sharing and privacy.
The Symposium will feature a limited
number of presentations to address
COMPLIANCE Ontario Interlock and alcohol interlocks. Design, colour,
durability, adhesiveness and other
MONITORING NEWS Contract Renewed
factors have been reviewed and are
Guardian Interlock Services, a subsid- being improved as needed. Please
iary of ACS, was given a vote of confi-
Nova Scotia Launches be assured all legal requirements in
dence recently with the 5 year renewal terms of icon sizes and colours will be
Interlock Program (with a further 3 year renewal option) adhered to.
ACS has been awarded the contract of its’ contract to operate Ontario’s
to implement a newly announced alcohol interlock program. Ontario is
alcohol interlock program in Nova Canada’s most populated province and ALERT J4X is retired.
Scotia. With the addition of Nova we are pleased to be part of a program The ALERT J4X is officially retired
Scotia, ACS and its’ affiliated company, that reduces impaired driving on such and replaced with the ALERT J5.
Guardian Interlock Systems, will be a significant scale. However, for customers who prefer the
the sole source supplier for alcohol simplicity and value of the ALERT
interlock programs in all nine Customer Satisfaction Survey J4X, limited stock is available with full
Canadian provinces that have interlock manufacturers warranty and long-term
programs as well as one territory. Thank you for completing the annual serviceability.
The tentative program implemen- Customer Satisfaction Survey.
tation date is June 2008 and Nova This information is invaluable as we
strive for continuous improvement in New Head Office Address
Scotia clients can expect to have four
interlock installation centres to choose both our products and services. The In June 2007, letters were sent out to
from throughout Dartmouth, Truro, common areas of customer satisfaction all customers informing them of our
Bridgewater and Sydney. For added were in product accuracy and reliability new international head office in
convenience, remote monitoring as well as customer service. The most Toronto, Canada. If you did not
stations will be available for less popular suggestion for improvement is receive our letter, please make note
populated jurisdictions. to communicate more frequently with of our new address and remember to
customers. As requested, ACS will inform your Accounts Payable dept.
ensure customers are kept informed The new address is: 60 International
Florida Opens New Location and updated on all new product Boulevard, Toronto, Ontario, Canada.
With the confluence of Hillsborough, developments and company news M9W 6J2.
Pinellas and Pasco counties, Interlock throughout 2008.
Systems of Florida’s new Tri-County
Who’s Who at ACS?
location marks the 11th full service
center where clients can access Q U I C K FA C T S At the end of 2007, ACS Management
interlock services in South Florida. was structured to better coincide with
With participation rates showing the international customer segments.
The Alcolab is ready!
exponential increases, this new center The company was divided into four
The coin-operated ALCOLAB is in key business units with a department
demonstrates Interlock Systems of
production. This wall-mounted breath head for each. The new structure makes
Florida’s commitment to eliminating
alcohol test unit is the perfect addition it easier for customers to have a single
to bars, hospitals, point of contact for all matters related
banquet halls to products and services. The new
New Partner in New Mexico and universities. organizational structure consists of:
DL Interlock joins the Interlock Orders are
Systems of New Mexico’s (ISNM) being taken Chris Wilson – Alcohol Test Products
family as our newest Alternate Service now so reserve
Denise Connerty – Judicial Programs
Provider (ASP). New Mexico holds the yours today.
& Compliance Monitoring
distinction of having one of the highest
per capita interlock participation rates Bill Burger – Automotive OEM
in the USA. With the addition of a Label Changes
John Colton – Commercial Alcohol
strong ASP like DL Interlock, ISNM Over the next several months, you Interlocks
is better positioned to provide superior may notice some improvements in
service to our clients in New Mexico. the labels of our alcohol test products