Business Impact/Data Criticality Analysis Questionnaire
Prepared By: Department Name: Cost Center Number(s):
Date: Click here to enter a date.
Process Description: 1. List the computer application systems upon which this business process is reliant. On a scale of 1 – 10, rate the importance of the application to departmental operations for a 24-hour system outage (1=Mission critical, absolutely essential for Company to remain operational; 5=Some impact on Company, process could become critical later; 10=Process has little or no impact on Company): Application Name Select One Select One Select One 2. Frequency of Process activity: Continuous Daily Weekly Monthly Quarterly Yearly System Rating
3. Identify periods when performing this process or accessing this data is especially critical: Continuous Daily Weekly Monthly Quarterly Yearly
4. Indicate your Recovery Time Objective. What is your recovery time expectation for ITS, in case of a worst case scenario (i.e. 1 hour, 8 hours, 24 hours, 1 week)?: 5. Indicate your total Recovery Point Objective. What is the total acceptable amount of data that could be lost if the application system crashed? (1 minute, 1 hour, 1 day, etc.) Select One
6. Indicate estimated dollars lost for a 24-hour system outage: 24-Hour Outage Soft Dollars Lost
Application Name
Hard Dollars Lost
7. Can you provide documentation proving dollars lost if requested?
Yes
No
8. In the event of an unplanned system outage, does your department have documented alternate or manual processing or recovery capability? Yes No If Yes: Are your coworkers/associates trained to perform alternate processing? How long would it take to implement? If No, please explain: 9. Identify other departments/processes that send/receive information related to this process: