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									715 Glassgow House Canary Central, London E14 9NP Tel: +44-0794386151 E-mail: xyz@gmail.com __________________________________________________________________________________ An enthusiastic and dedicated Business Analyst with solid experience of over 6.5years in Banking (Consumer Lending), Insurance, Pharma and Retail domains. Involved in IT change/transformation programmes for several clients like HSBC, GE Money, Pfizer, First Data (UK) and Tesco.com(UK). Excellent communication and analytical skills. Sound knowledge and experience in Requirements Capture, Requirements Analysis, Business/Functional Analysis, Test Design, Test Management, Documentation. Eligible to work in the UK SPECIALTIES  Excellent stakeholder management skills  Sound knowledge of SDLC. Working knowledge of Agile and Prince2 methodologies.  Strong communication, management and leadership skills  IT Consulting DOMAIN KNOWLEDGE  Banking – Consumer Lending (Credit Cards)  Retail – Next Generation e-Commerce  Insurance – Property and Liability Insurance, Personal Insurance (Certified)  Pharmaceuticals – Sales and Marketing PROFESSIONAL CERTIFICATIONS Insurance Institute of America- INS21 (P&L Insurance)  Insurance Institute of America- INS22 certified (Personal Insurance)  Infosys E&R Certified in Business Analysis Principles– BA 101

NAME

WORK EXPERIENCE
ABCDEF TECHNOLOGIES LTD (UK) London, UK Senior Business Analyst, Domain and Process Consulting
 CLIENT1

Sep 2009 - present

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Senior Business Analyst in the Business Change Function Group handling multiple projects in multichannel . Driving an idea from feasibility study to implementation. Directly responsible for business feasibility study, requiremnets capture, stakeholder management, Interviews, and Workshops, delivering Scope documents, Business Requirements Document (BRD). Supporting the technical teams during developement and testing

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CLIENT 2

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Strategy definition of a major Next Generation e-Commerce transformation programme for xyz.com. Requirements analysis, effort estimation, fit gap analysis, preparation of as-is and to-be process flows, use cases and user scenarios. Mumbai, India Jul 2007 – Aug 2009

GHIJKL LIMITED Senior Business Analyst, Domain and Process Consulting
 CLIENT 1

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Defining business processes, requirements management, process analysis and documentation, functional design, UAT scripts and training Material preparation. Project planning, identifying and recording risks and issues in accordance with project standards, standard project documentation Involved in analyzing several applications, preparation of as-is process documents, identifying redundancies, requirements gathering, to-be process documentation, UAT scripts review for Phase-1 release Reviewing the efficiency of all ITIL processes on an ongoing basis, Managing ITIL processes: change and release, implementing new policies and procedures to support organizational requirements, produce and present regular reports to senior management. Coordinated geographically distributed teams in successful deployments into shared environment. London, Newyork, Mumbai Aug 2006 – May 2007

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CLIENT2

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MNOPQ COMPUTER SERVICES LTD Business Analyst
 CLIENT1

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Requirements gathering, functional design and UAT scripts. Handled (entirely) a major change request for Barclay cards. Business analysis, requirement gathering for new functionalities, regression and functional testing end-to-end for compliance. Scoping for regression testing, preparation of test plans, preparing test conditions, reviews until client sign off, preparing batch schedule. Lead a team of five through test execution. Mumbai, India Feb 2004 – May 2006

CLIENT 2

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DEFGH SOFTWARE (INDIA) PRIVATE LTD Associate Consultant
 CLIENT1

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Functional testing of enhancements to be incorporated in the global layer – Vision Plus. Worked in the new enhancements team and had the ownership of five functionalities. Work involved scoping, preparing test conditions, scripts, test data and reviews. Vision Plus- Batch monitoring, Resolution of abends within SLA time, Root cause analysis for the abends occurred and providing permanent fixes for the same. Knowledge of complete batch flow. Development and reporting using Vision Plus and EZtrieve, enhancements in existing COBOL programs and support.

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CLIENT 2

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CLIENT 3

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FGHIJ COMPUTER SERVICES PRIVATE LTD Programmer Analyst

Hyderabad, India Jun 2003 – Feb 2004

EDUCATION
UNIVERSITY 1 Executive Program in Business Management UNIVERSITY 2 Bachelors in Computer Engineering Kolkata, India 2003-2004 Hyderabad, India 1998 – 2002


								
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