FAQ
Q. Why we need portable vaccine even we already installed other vaccine on
PC?
Even though we are living in internet and network world, we are frequently
using removable disk such as floppy or CD. And recently, the main
removable disk is USB Drive using flash memory. Using USB Drive means
we are using many PCs to read or write and exchange the file data. But,
we almost neglect to check anti-virus vaccine's activation. The threat is
here. The one time of virus infection can make the serious problems in
digital world
Q. Does Virus Chaser USB simply has a running file on data storage area of
USB Drive?
Definitely no. Virus Chaser USB has very special memory structure to save
virus vaccine data, which called Hidden area. Using this area, Virus Chaser
USB loads anti-virus system from external device. And also, all the
updated data can be saved into the area. It is world first convergence
product.
Q. If format USB Drive, Does it remove virus vaccine data in Virus Chaser
USB?
No, Virus Chaser USB uses hidden area for virus vaccine data. OS can not
access this area so that when users format USB Drive, virus vaccine data
still remain. The hidden area is independent area from OS
Q. What's Virus Chaser USB recovery program?
By system crash or unknown program of system and USB Drive, Virus
Chaser USB could not run anti-virus system. In this case, users can
recover using Diagnosis menu of Virus Chaser USB. But, serious crash or
electric shock can damage the vaccine data in Virus Chaser USB's hidden
area. For this situation, we supply Recovery program to initialize vaccine
data in USB Drive. Using Recovery program, users can initialize and
recover the vaccine data. Recovery program can be downloaded from our
website . www.i-usb.net
Q. System Reboot message appears after recognizing Virus Chaser USB by
OS.
Virus Chaser USB fully supports Plug & Play feature so that users don't
need to reboot the system after recognizing device. If users have System
Reboot Message, users can click [No] button then users can use Virus
Chaser USB normally. This message can be appeared by the time
difference of Windows. If users have this message continuously, please
reboot only one time then users will not have the message anymore.
Q. Is there any conflict between Virus Chaser USB and any vaccines
installed on PC?
Virus Chaser USB is the portable virus vaccine which can be used with any
anti-virus system installed on PC. Because Virus Chaser USB can be used
on various PC, we already construct virus detection system on different
filtering layer. If the PC already installed other vaccine, it means, users can
use dual anti-virus system for the better safety.
Q. Can Virus Chaser USB cure the system which already infected viruses?
In case of already infected system, it is very difficult to cure or recovery
using normal virus vaccine. But, Virus Chaser USB loads anti-virus system
from external device so that it can cure or recover the system easier. The
portable virus vaccine, Virus Chaser USB is not only conceptual product
but also can play the roll as a solution and alternative product for like this
kind of situation
Q. Where do the updated files save into, in USB Drive?
Yes, the updated files are saved in USB Drive hidden area in default. The
update process automatically works as Virus Chaser USB plugged-in. And
users can update the vaccine manually. Because all the updated files and
virus information are saved in the hidden area of USB Drive, users can
always keep the latest anti-virus system in their hands
Q. How much for annual update charge?
There is no license fee after purchasing Virus Chaser USB. For clean digital
world, we will supply new virus information and updated vaccine data
continuously free of charge. Because the license right belongs to Virus
Chaser USB device, users can freely update if they don't loose the device
Q. Shall I install any program to use Virus Chaser USB?
No., users don't need to install any software to use Virus Chaser USB.
Virus chaser USB has necessary embedded application and engines in
itself. So, you can just plug-in Virus Chaser USB into USB port, then all the
defined process will work automatically. It is one of advantages using
Auto-Run system.
Q. Can I be protected from virus infection just by plugging-in Virus Chaser
USB?
Yes, the default option of Virus Chaser USB is automatic system
monitoring as Virus Chaser USB plugged-in. Depending on users'
configuration, the startup options can be loaded automatically, System
monitor, Memory / Boot sector scan and Open virus scan window
Q. What is Auto-Run?
Windows users might know auto-run feature of CD-ROM supporting by
Microsoft Windows. When users insert Video CD into CD-ROM, the video
file is automatically played with relative application. It is auto-run system of
Windows. Virus Chaser USB has same feature with it. There is a special
area to make virtual CD-ROM In Virus Chaser USB. Using this virtual CD-
ROM feature, Anti-virus system of Virus Chaser USB can be loaded
automatically as Virus Chaser USB plugged-in.
Q. I'm using Windows 98. Auto-run system of Virus Chaser USB is not work.
But, I can find Virus Chaser USB CD-ROM.
On Windows 98 and ME, Virus Chaser USB doesn't support auto-run
system. Windows 98 and ME users can move the virtual CD-ROM named
Virus Chaser USB, then run launcher.exe to load anti-virus system from
Virus Chaser USB.
In the virtual CD-ROM of Virus Chaser USB, there are three files named
autorun.inf , launcher.exe and VCU.DAT
Q. Auto-run system doesn't work on Windows 2000
Virus Chaser USB supports auto-run system for higher than Windows 2000.
But, if users blocked the auto-run feature manually, it is not work following
users' configuration. To activate again it, please refer to Microsoft
Windows technical support.
Normally, users can activate again auto-run system by mouse right clicking
the CD-ROM and select [Auto run] menu. After activating again, please
remove Virus Chaser USB and then plug-in again. The auto-run system will
work.
Q. The installed vaccine, Norton Anti-Virus, detects some viruses and alert.
But, Virus Chaser USB gives no alert.
Virus Chaser USB was design to avoid any conflict with any vaccine
installed on PC. So, the virus filtering layer is higher than normal anti-virus
system. The normal anti-virus system detects the viruses lower layer. If
users can detect the viruses and then cure or delete the viruses using the
vaccine installed on PC, Virus Chaser USB will not alert because the virus
are already gone.
But, if users would not cure or delete the viruses when users have the alert
from the vaccine installed on PC, Virus Chaser USB will alert Virus
Detection. Or if the vaccine installed on PC could not detect the viruses
and pass them, Virus Chaser USB will alert you definitely.
Q. Which are languages supported in Virus Chaser USB?
Virus Chaser USB supports English, Korean and Japanese. And we will
upgrade the supporting language step by step. Users can check the newly
supported language on our website.
Q. I'm manager of small PC room. Can I protect many PCs using one Virus
Chaser USB?
Because Virus Chaser USB has the copy license right on device itself,
users can manage multiple PCs using only one Virus Chaser USB. Of
course, it is not in convenience to manage many PCs with only one device.
But, you can do this, if you can overcome the inconvenience.