Syncro modem communications module

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					Syncro
Modem Communications Module Installation and Commissioning Manual
Man-1068 Issue 03 October 2009

Index
1. 2. 3. 4. 5. 6. General Description ...................................................................................2 Fitting the Modem Module ..........................................................................2

2.1 Fitting the modem module to the enclosure (diagram) .........................................3 2.2 Connecting the ribbon cable to the front panel board (diagram) ............................4

Configuration ...........................................................................................5 Testing ....................................................................................................5 Using the dial-up connection ......................................................................7 Using a mobile phone to dial the panel.........................................................8

1. General description
The Syncro fire alarm system modem communications module, allows the fire alarm control panel to be interrogated from a remote location via a dial up telephone connection. This allows the status of the control panel to be viewed and the configuration data, analogue values and event log to be uploaded to a PC. To enable modem configuration and connection, the user must be in possession of registered and dongle protected Loop Explorer software at version V3.0 or higher. The modem module fits inside the Syncro control panel in the space allocated for an I/O module and requires a 24V DC supply which can be taken from the adjacent AUX 24V connections. A telephone connection socket (type RJ11) is fitted at the top of the module to allow connection to a telephone point. The modem should only be connected to a direct telephone line and will not work through a PABX line.

2. Fitting the modem module
Before fitting the modem module, the mains and battery power should be disconnected from the control panel. The modem module is supplied complete with a ribbon cable and ribbon cable clips. The ribbon cable must be connected to socket J5 on the Syncro front panel PCB and clipped into place as shown on the following drawings. Standoffs are already fitted to the control panel to accept the module, which simply pushes on to these. A 5 metre RJ11 to telephone socket lead is supplied for connection to a local telephone socket. This can be extended if the telephone socket is greater than 5 metres from the control panel using any proprietary telephone extension lead. The red and black wires from the 24V connection on the modem module connect to the AUX 24V terminals on the Syncro. The red wire should be connected to the + terminal and the black wire connected to the – terminal. If the AUX 24V supply is already in use, care must be taken to ensure that the total load on this supply does not exceed 500mA.

It is essential that the telephone number of the line is now noted to enable testing.

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2.1 Fitting the modem communications module to the enclosure tions

-

+

IN

+

OUT

+
IN

-

+

+ SOUNDER 4

+

IN

+

OUT

+

IN

SOUNDER 2

OUT

SOUNDER 1

OUT

SOUNDER 3

+ NC C NO NC C NO NC C NO NC C NO NC C NO RELAY 2 FIRE ALARM RELAY 1 FAULT

+

-

+

+

-

-

+ FIRE ROUTING FAULT + ROUTING -

FUSE-T3A 250V HRC

LOOP 1

LOOP 2

LOOP 3

LOOP 4

TELEPHONE LINE

G

G

WARNING
DO NOT PLUG OR UNPLUG RIBBON CABLES WHILST BOARD IS POWERED. STATIC SENSITIVE CIRCUITS.OBSERVE STATIC HANDLING PROCEDURES AT ALL TIMES

+ EXTINGUISHER OUTPUT FLT RES INT REMOTE CNT CONTROL AND AUX. SIL INPUTS 0V PR1 PR2 PR3

MODEM MODULE
MODEM COMMUNICATIONS MODULE
LOAD 28V DC

WORKS ORDER NO. TESTED DATE

+ COMMS ADDITIONAL I/O BOARDS AUX + 24V + NETWORK + -

2 1

X1 109
1. 2. 3. 4. 5.

1. MAINS FAILED 2. BATT. DISCONN. 3. BATTERY LOW 4. EARTH FAULT 5. CHARGER FAIL 6. COMMON FAULT LED.1 MAINS FAIL LED.2 BATT DISC. LED.3 BATT LOW LED.4 EARTH FLT. LED.5 CHGR. FLT.

MODEL INPUT VOLTAGE FREQUENCY OUTPUT VOLTAGE POWER RATING

-

S400 195 - 230V AC 50 - 60Hz 28V DC 112W

WORKS ORDER NO. TESTED DATE

J4
POWER SUPPLY (max. 30V DC) + + -

14W TO PSU
C F

X + 2V

+ 24V DC TO J5 ON FRONT PANEL X3

L1 L2

X4

-

B D

B L

M F

E F

L4 L3

V

G

SYSTEM FUSE

FUSE F9
ALTERNATIVE PSU CONNECTIONS

R
L5

CABLE CLIP

RIBBON CABLE TO FRONT PANEL PCB

CABLE CLIP

CABLE CLIP

PUSH MODULE ONTO EXISTING STANDOFFS CONNECT RED AND BLACK WIRES

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24V BATT.

6.

2.2 Connecting ribbon cable to front panel board

C32

R51
VR2

R44 R49 C30 R45 R79 C31 R46 C29
U22

R52

R43 F1 R48 C28

+
R13 LED4
R11

R47

DZ1

R53

R42

C1

OP1

R64 L2

R65

R57

D22

LED3 VR1 R63

R62 L1 R56 R60 L3 Q2

T1

WARNING!
J9

R61

C33

+
R35 R30 R32 C18 C35

R8

LED12
R22

U6

SD1

U1

R14 LED5 D19 C2 R15 LED6 SW3 C21 SW4 R74 SW5 D18 J11 J12
D14

C23

+ C7
C15

D25

LED14
R24

U5

LED7 BZ1

R31

R37

C34

R33

R38

R36

R39

R40

R58

C58

LED8

C26

C27

C22

R17

TESTED

R27

R28DATE

LED16
C59

R41

J8

R54

J4

J7

R18 LED9 R4 R1

U10 C24 U12

SW12
U11 R3

J3

U3

LED17

U8

C12

C14

U9
C20 C16 R80 R2

U21

U25

R6

C10

C46

U23

+ C9

U24

C8

U20

C11

C44

+
R66 R77

+
C56 U19 XT1

+
C13
R9

RESET
U18 C5

D9

C49

D11

SW16

D21

R75

+

WRITE ENABLE

C25 SW13 D12

WATCHDOG RESET

R50

C40 D1

+
C51

R26

R25

+

D5 SW8

D4 SW9

D13

D3 SW10 C19

D2

R16

R72 PART NO. U2 D6 WORKS ORDER NO. SW7

S550

R71

R70

R68

+

+

+ C50

R69

+ C48

LED15

SW11

R23

SW6 D7

LED13

R21

+

DO NOT PLUG OR UNPLUG RIBBON CABLES WHILST BOARD IS POWERED. STATIC SENSITIVE CIRCUITS.OBSERVE STATIC HANDLING PROCEDURES AT ALL TIMES

R19

R12

+

LED2 Q1

LED10
R20

J2

D23

40 WAY RIBBON CABLE

LED11

C43 R73 SW17 SW18 D20 SW19 D10

J1

SW14

WATCHDOG D8 OPERATED SW15

D24
R67

R78

R55

R59

R76

R5

+ C55

R29

R10

OP2

OP3

OP4

TR1 R7

R34

PRINTER Q3

C57

C45

ZONE LED'S

U7

C37

C54

C38

C42

C36

C52

+
JP1 J10

+
SERIAL NUMBER

C39

C53

+
J5

C41

C47

C17

+

J6

J6

S1

SW1

LED1

SW2

K6001 ISSUE C K6001 ISSUE 03

J5

C4

U4

U13

U15

U17

U16

PC

U14

C3

C6

RIBBON CABLE TO MODEM MODULE

PRINTER

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3. Configuration
The control panel needs to know that a modem is fitted. If the modem is fitted and correctly wired as shown on the installation drawings, then performing an autolearn will tell the panel that the modem is fitted. It is also possible to add the modem as an access level 3 menu command. This method may not be convenient however on a system that is already installed and configured because performing an autolearn will reset all parameters to their default settings. In this case, the Loop Explorer configuration programme should be used. For security reasons, Loop Explorer requires that the dongle supplied with the software is fitted. If the dongle is not fitted then the Loop Explorer software will function as normal Loop Explorer software (i.e. no modem and dial up configuration available. First, transfer the configuration file from the panel to the PC in the normal manner. Select the control panel to which the modem is connected and right click it to edit its settings. Check the box marked MODEM FITTED. Save the configuration file and then transfer the file from the PC back into the panel. The panel will now expect to see a modem fitted and will signal a fault condition if the modem is removed.

4. Testing
Ensure that the PC is connected to a telephone line other than the line to which the control panel is connected. Open the site configuration file with Loop Explorer and the dongle fitted to the PC. Right click on the panel icon in the left windowpane and select “edit settings”. Check the “Modem fitted” box. Click OK and save the file.

Modem fitted check box

The telephone number of the control panel can now be entered by expanding the control panel and then double clicking the telephone icon.

Click Telephone

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After the number has been entered, click OK and then save the file.

The control panel can now be called by clicking the Dial icon on the toolbar.

Dial Icon

Press the dial button to connect to the panel.

Once the connection has established, a window will appear and will show any panels found (there may be more than one panel on a networked system). Select the virtual panel tab and then drop down list of panels next to the start button. Select the panel you wish to connect to and press start. The panel controls and display are now available as they would be if you were at the control panel. Using the menus, check that the number of devices fitted matches the configuration file.

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Click on the event log tab, select the panel to connect to from the drop down list and then press fetch to get the event log from the panel. These tests should suffice to establish that the modem is connected and configured correctly. For a detailed description of the control panel operation, refer to the Syncro operation and maintenance manual.

5. Using the dial up connection
The ability to dial into the control panel and to check its status has many benefits for both the maintainer of the s system and for the end user.

Detector contamination
Detectors are automatically re-calibrated every 24 hours and adjustments are made to compensate for the contamination, which inevitably builds up over time. Eventually, a point will be reached, where the detector can no longer compensate for the contamination and the detector will announce a maintenance fault. Before a maintenance fault is announced however, the Syncro control panel will identify any devices, which are over 80% of their calibration limits and put them into an easy to view list. This enables maintenance visits to be scheduled to replace contaminated devices before a fault warning is generated.

A list of the analogue values of all devices can be downloaded and saved to the PC for analysis offline if required.

Fault diagnosis
When the fire alarm system develops a fault, the information received by the engineer is often sketchy to say the least. The report is often made by the end user who (understandably), sometimes has difficulty in conveying the nature of the problem. The ability to dial into the control panel and view the display as if you were at the panel can provide valuable diagnostic information and prevent wasted site visits or ensure that an engineer attends equipped with the right parts.

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Configuration problems
Although the Loop Explorer configuration programme is simple to use, some more complex configuration problems may require assistance from a more experienced engineer or the equipment manufacturer. The dial up connection allows the configuration data to be extracted from the control panel for close analysis. This allows speedy resolution of problems, which may otherwise necessitate return visits to site.

Configuration verification
With the correct level 2 and level 3 passwords, it is possible for a system configuration to be changed via the front panel controls of the panel. The maintainer of the system can upload and compare the control panel configuration at will to ensure that the system is configured and operating as records show that it should be. This gives added confidence to the maintainer and end user that the fire alarm system is working as intended.

6. Using a mobile phone to dial the panel
It is generally more convenient for testing purposes, to use a mobile telephone to dial into the control panel rather than a landline. When using a mobile telephone, the testing can be done right at the panel and the changes on the display can be witnessed. To use a mobile telephone for this purpose, the telephone service provider must be contacted and data/fax communication enabled for the phone in question. Service providers do not normally make any charge for this. Once data/fax services are enabled for the mobile telephone, a connection lead and some software will be required for the PC. The lead connects to the PCs serial port and to the utility socket on the mobile phone. There are many types of mobile phone connectors and it is essential to get the correct one. The software is a GSM terminal adapter, which acts as a “software modem”.

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Description: Syncro modem communications module