Get Comfortable Winter 2007
Information on energy usage, conservation, rates and natural gas safety.
Hot tips for winter
There are many simple things you can do to 7. Control the flow
save energy and money at home – and help the Use ceiling fans to push warm air down to
environment at the same time. Here are ten where you need it.
8. Recycle heat when it’s hot
1. Save money overnight Run consecutive loads in your natural gas dryer
Turn your thermostat down to take advantage of accumulated heat.
to 20oC during the day and
17oC at night to reduce your 9. Breathe easy
heating costs. Or install a Change or clean furnace filters as
programmable thermostat. recommended by the manufacturer during
2. Seal off drafts and leaks
Seal any air leaks around windows, doors and 10. Tune up for peak performance
ceilings with caulking, weatherstripping or A well-tuned furnace or boiler saves energy and
insulation. money over time.
3. Repair leaky faucets For more energy
The smallest drip from a worn washer can saving tips and ideas,
waste up to 720 litres ask for the complete
of water every month. Hot Tips guide. Call
That’s money and precious 1-888-224-2710 or visit
resources straight down www.terasengas.com
4. Save heat, room by room
Instead of heating the whole house, use your
natural gas fireplace for zone heating. It puts
heat exactly where you need it most.
5. Upgrade your old log set
If you’ve got a gas log set in a masonry In this issue...
fireplace, consider replacing it with an
efficient, natural gas insert. And be sure to • Hot tips for winter • You can’t see, taste or
• Natural gas — reliable smell me
look for the EnerChoice logo for the highest
and reasonable • Fireplace safety tips
• Get your appliances • Smell gas? Act fast!
ready for winter
6. Trap heat inside • Join the Terasen team
• Cosy up to EnerChoice
Close the drapes when the sun goes down and
keep the heat in.
Natural gas – reliable and reasonable Get your appliances ready for winter
Terasen Gas delivers natural gas to more We make sure you get a reliable supply of Regular cleaning, maintenance and inspection experienced at inspecting and servicing
than 900,000 customers across BC. We don’t natural gas at a reasonable price. We use will keep your natural gas appliances working all types of gas appliances for safe
explore for or produce natural gas. But we are several strategies to do this: safely and reliably. Appliances that are well operation.
the largest purchaser of natural gas in the looked after also perform at peak efficiency. • Our Qualified Dealer network provides
province. • Our extensive pipeline network allows us to
Here are a few things to keep in mind: professional services from independent
buy gas from various sources – mainly from
Natural gas is a commodity traded on the open northeastern BC and Alberta. heating contractors throughout Vancouver
• The manual that comes with each
market, like lumber or coffee. Terasen Gas does Island and the Sunshine Coast. For more
• Whenever possible, we lock in the price of appliance is the best source of
not earn a profit information about Qualified Dealers in
gas through the use of contracts. maintenance and operating instructions.
on the price of the your community call
• We also purchase gas when prices are low • Preventative maintenance is key. Choose
commodity. We 1-866-442-4456 or
and put it in storage for use at a later date. a gas contractor licensed by the BC Safety
buy gas on behalf check out the
Authority to inspect and maintain your full listing at
of our customers The British Columbia Utilities Commission
natural gas and propane appliances www.terasengas.com.
at the best possible regulates Terasen Gas. This means the
price and pass that Commission reviews and approves our rates,
• Make sure the contractor you choose Look after your gas appliances and they’ll keep
price on without so the rates you pay are fair and competitive.
employs a certified gasfitter who’s you warm and comfortable all winter long.
mark up. Visit www.terasengas.com to learn more about
natural gas rates.
You can’t see, Fireplace safety tips
Join the Terasen team taste or smell me On cold winter nights, it’s nice to cosy up by
the gas fireplace. Here are two things to keep
Here at Terasen Gas, you’ll find the in mind for the safety of young children:
Carbon monoxide (CO) is a colourless, odourless
traditional dark suit is rarely seen – even
gas. So it’s impossible to see, taste or smell the 1. Keep watch. Supervise young children
at our head office in Surrey. We’re a
toxic fumes if they’re in your home. carefully when they’re near a fireplace.
progressive, flexible employer that
recognizes the importance of work and play. At low levels of exposure, CO can cause The glass insert surrounding a natural
And when you’re balancing a busy life, it’s symptoms often mistaken for the flu. These gas fireplace heats up quickly and takes
reassuring to know you’ll feel comfortable can include headaches, nausea, fatigue, approximately 45 minutes to cool down.
at work. dizziness and disorientation. At higher levels, 2. Don’t touch. If you think your toddler may
CO can be fatal. Yet the risk of CO poisoning be tempted to touch the glass doors of a
Consider a career at Terasen Gas. The work fireplace, invest in a safety guard. See your
from natural gas appliances is extremely low.
is challenging and interesting, and you’ll local hearth products retailer for details.
Most times, poisoning comes from fires and
enjoy great benefits and a competitive salary.
car exhaust. For more fireplace safety and maintenance tips,
We promote from within the company,
and help employees grow personally and While carbon monoxide alarms can provide visit www.terasengas.com
professionally. additional peace of mind, the best way to avoid
CO from your appliances is through regular
At Terasen Gas, we look for people to fill
many roles. Some are engineers. Others
are trades people, administrators and If you think carbon monoxide may be present
field operations staff. The 1,400 British in your home:
Columbians we employ work and live
in communities located throughout the • Open all doors and windows.
province. • Get fresh air immediately.
• Get medical attention if needed.
Terasen Gas delivers the natural gas that
• Turn off any appliance you suspect isn’t
warms your home, heats your water, and
cooks your dinner. It takes a talented and
diverse workforce to do it reliably and safely. • Have a licensed gas contractor inspect your
If you’re a team player who values honesty, appliances.
integrity and respect, we invite you to visit Find more information about carbon monoxide
our Careers page at www.terasengas.com. and natural gas safety tips at www.terasengas.com
Smell gas? Act fast!
Natural gas smells bad for a good reason. • Leave the building immediately, leaving the
We add a distinctive odour of rotten eggs or door open and any already open windows.
sulphur. That way, if there’s ever a gas leak, • Get to a nearby phone and call the
you’ll know. If you smell gas or hear the sound Terasen Gas 24-hour Emergency Line at
of escaping gas: 1-800-663-9911, the fire department or 911.
• Don’t smoke, light matches, operate We’ll respond quickly and never charge to
electrical switches, use a cell or telephone or investigate a gas odour call. Your safety is
create any other source of ignition. always our first priority.
Cosy up to EnerChoice
If you like to cosy up to a natural gas fireplace on cold winter nights,
why not make sure it’s EnerChoice approved?
To be sure your new fireplace is energy efficient, first look for a model
that has an EnerGuide fireplace efficiency rating. Many natural gas
fireplaces are energy efficient. But only the top 25 per cent qualify for
the EnerChoice logo.
The EnerChoice system helps you identify energy efficiency and heating ability. On a scale of
1 to 100, the higher the number, the better the energy efficiency and the more heat you get
for your heating dollar. For more information, visit www.enerchoice.org
Terasen Gas - an indirect, wholly owned subsidiary of Fortis Inc. - is the common name of Terasen Gas Inc., Terasen Gas (Vancouver Island) Inc., and Terasen
Gas (Whistler) Inc. Terasen Gas uses the Terasen Gas name and logo, “Get comfortable.” and “Burn blue. Save green.” under license from Terasen Inc.
Get Comfortable TGVI 11/07