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					          IMPORTANT CHANGES TO THE CQR
               REPORTING PROCESS

              CQR TO BE DECOMMISSIONED
             5PM FRIDAY 18 DECEMBER 2009
It is a registration requirement that training organisations registered under the
Training and Skills Development Act, 2008 report details of any nationally recognised
qualification and/or statements of attainment they have issued via the Client
Qualifications Register (CQR), a database maintained by DFEEST.

The CQR was developed in 2003 to streamline the way in which qualification
information is collected, as well as providing a facility to collect, permanently store
and retrieve details of all Qualifications and/or Statements of Attainment issued
under the authority of the Training and Skills Commission.

The current CQR database has been experiencing compatibility issues with a number
of new versions of internet browsers used to access the system. To resolve these
problems DFEEST has decided to migrate the functionality of the CQR into the
Student Training Enrolment Logistics Application (STELA) which has been
developed using newer technologies. STELA is an online application that allows
RTOs to report their publically funded training activity. Many CQR users already
use STELA and from 4 January 2010 they will be able to enter both their training
activity and CQR data into the one system.

To allow the necessary data migration to occur between CQR and STELA it is
necessary to place a temporary freeze on all CQR data entry for a short period of
time. As a result the CQR will be taken offline as of 5 pm Friday 18 December
2009. The new version of STELA which will include the CQR functionality will go
live from 9am on 4 January 2010. From this date CQR data will need to be entered
into the STELA system https://www.stella.dfeest.sa.gov.au .

A set of questions and answers has been developed to assist your organisation with
making the transition from the current CQR application across to STELA as easy as
possible for you. Please feel free to contact the CQR help desk on 8226 3065 or
dfeestquality@sa.gov.au if you have any further questions or experience any
problems throughout the transition process.

Yours Sincerely




Client Information Services
Quality and Tertiary Education Policy Directorate
DFEEST
     Questions and Answers - CQR/STELA Migration
1. What is the purpose of the Client Qualifications Register (CQR)?
   The CQR was developed by DFEEST in 2003 to streamline the way in which
   qualification information is collected, as well as providing a facility to collect,
   permanently store and retrieve details of all Qualifications and/or Statements of
   Attainment issued under the authority of the Training and Skills Commission.

2. Why is the CQR functionality being migrated into the Student Training
   Enrolment Logistics Application (STELA)?
   The current CQR has been experiencing compatibility issues with a number of
   new versions of internet browsers used to access the system. To resolve these
   problems DFEEST has decided to migrate the functionality of the CQR into the
   Student Training Enrolment Logistics Application (STELA) which has been
   developed using newer technologies.

3. What is STELA?
   STELA is an online application developed by DFEEST to allow RTOs who access
   public funds in South Australia to report their training activity (also known as
   AVETMISS reporting) they have undertaken with these funds.

   From 4 January 2010, STELA will also allow RTOs to report their CQR data via
   STELA.

4. What are the benefits in migrating the CQR functionality into STELA?

         RTOs who use STELA as their student enrolment system will no longer
          need to report CQR completion data as this information will be
          downloaded from the enrolment module into the CQR module. Please
          note that if you use STELA to upload your training activity (AVETMISS
          data) you will still be required to provide CQR data separately
         RTOs who are in receipt of public funds will be able to report their
          training activity (AVETMISS data) and CQR completions into the one
          system
         Unlike the CQR, STELA is compatible with a range of internet browsers
          including Internet Explorer and Firefox
         RTOs who use Apple Mac computers will be able to report their CQR
          completion data online for the first time rather then having to manually
          report this data to the Department
         A range of fields in STELA will be pre-populated including the unit of
          competency names and codes thereby eliminating the amount of data
          entry RTOs are required to enter for each Statement of Attainment they
          report.



5. When will the current CQR system cease to exist?
   The current CQR application will be taken offline 5 pm on Friday 18 December
   2009. Until this time, RTOs can continue to enter their CQR data into the system.
6. When must I start using STELA to report my CQR data?
   The new version of STELA which will include the CQR functionality will go live
   9am on Monday 4 January 2010. From this date CQR data will need to be
   entered into the STELA system.

7. How do I access STELA?
   STELA can be accessed from the following secure website:
   https://www.stela.dfeest.sa.gov.au (tip: make sure you include the „s‟ after „http‟)

8. What login and password do I use to access STELA?
   Like the CQR application, STELA requires external users to have 2 sets of logins
   to access the system. The first is an I-Chain login that allows external
   organisations to gain entry through the Department‟s secure firewall. The
   second allows the user to gain access to the STELA application.

   Already a STELA User?
   You will be able to use your existing STELA logins to access the system.

   Not currently a STELA User?
   Your existing CQR credentials will be migrated across to the STELA system.

         Your I-Chain login and password will remain the same as your current
          CQR I-Chain account.
         Your STELA login will be the same as your CQR login, however, your
          STELA password will be “ welcome ” (case sensitive). We ask that you
          update your password once you have logged into the system for the first
          time.


   Important note: If you have not accessed the CQR in the past 18 months, your
   CQR credentials will not be migrated across to STELA. If you still require access
   to report CQR completion data, you will need to apply for a new login by
   completing the „Request for STELA login‟ form which can be downloaded at
   http://www.training.sa.gov.au/Systems/STELA/tabid/226/Default.aspx

9. Will our qualification and statement of attainment data reported in the
   past be migrated over to STELA?

   Yes. All past Qualifications and Statement of Attainment data that your
   organisation has reported via the CQR will be migrated over into the STELA
   system.


10. Are there any changes to the file upload facility?
   Yes, RTOs were advised by email on the 16 November that changes were going
   to made to the file structure for the qualification upload. To ensure that your
   organisation can continue to upload your qualification details into STELA you
   will need to make sure the necessary changes are made to your enrolment system
   to conform with the new file format prior to 4 January 2010. If you did not
   receive this notification please contact Ben Abdilla on 8226 3228 or
   ben.abdilla@sa.gov.au as soon as possible to discuss the changes.
   Please Note:
   1. these changes only impact on the Qualification export file and not the
      Statement of Attainment export file. Your existing Statement of Attainment
      xml file created by your enrolment system will continue to work in STELA.
   2. If you enter your CQR data manually you will not be affected by these
      changes.

11. Are there any changes to the business rules within STELA for entering
    my CQR data?
   Yes. A new postcode field has also been added to the STELA system to enable
   DFEEST to collect information on which state/territory SA RTOs have issued
   qualifications in. This is an optional field and is not required to save records. We
   do however encourage you to provide this information if it is already captured
   within your enrolment system.

   In addition to the Student First and Last Name, STELA will require that all
   Qualifications and Statements of Attainment reported must contain either the
   Student ID or Date of Birth for the record to be saved successfully.

12. Will we still be able to forward our CQR data electronically to DFEEST
    for them to upload on our behalf?
   Once the CQR functionality has been migrated into STELA the current access
   issues that RTOs have been experiencing when trying to enter their data will be
   resolved. RTOs will therefore need to comply with the Training and Skills
   Commission Guidelines which require CQR completion data to be reported via the
   Department‟s Client Qualification Register. From the 4 January 2010 this register
   will be known as the STELA system.

   We understand that entering your CQR data can be quite time consuming for
   organisations that do not have the ability to use the auto upload facility. We
   suggest you contact us to discuss other options that may be available to your
   organisation to assist in fulfilling your CQR reporting requirements. Telephone
   08 8226 3065 for further information.

13. Is help available if I have any questions or problems?
   Yes. A comprehensive user manual has been developed which provides step-by-
   step instructions on how to access and use the CQR module within the STELA
   application. A copy of the user manual has been attached. You will also be able
   to download a copy at
   http://www.training.sa.gov.au/Systems/STELA/tabid/226/Default.aspx

   A help desk has also been established to assist you with any problems or issues
   you may experience whilst using the CQR module within STELA. The help desk
   can be contacted by telephoning 8226 3065 or by emailing
   dfeestquality@sa.gov.au