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FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS ABOUT ACADEMIC ADVISING 1. How are academic advisors assigned? Academic departments determine which faculty members will be assigned as academic advisors. The most common model at UNK is that all faculty are expected to advise after their first year of employment. Depending on the department’s preferences, advisees may be assigned to faculty members based on specialty or emphasis area or advisees may be distributed equally among all faculty. Generally, faculty members are only assigned advisees who are majors or minors in the department where they teach. The Academic Advising Office manually assigns advisees to advisors based on the department’s preferences. Requests from advisors too have a particular student assigned are also accommodated. Changes in departmental staffing can have an impact on the number of advisees assigned to each faculty member as can changes in numbers of majors in the department. 2. When I look at my advisees on WebSmart, I have a larger number than the Academic Advising Office reports. Who is right? The advisee number that the Academic Advising Office uses is derived from the number of students who are actually registered for classes during the current semester. The WebSmart number is made up of students who are eligible to register for the current semester. Students who have left UNK are eligible to register for two years after their last attendance without reapplying for admission. Including all eligible students on the WebSmart list allows advisors to more easily access information for students who may wish to return to UNK after a short break. The Advising Office list is a more accurate reflection of the actual number of advisees who will likely show up for advising in a given semester. 3. Why do I sometimes have an advisee who does not have a major in my department? There are a number of reasons this could happen:  Often this is due to returning students who have been absent from UNK for longer than two years who reapply with a different major. The advisor for the old major is still in the system and does not get changed until someone notices the discrepancy.  Sometimes an error is made in assigning an advisor when a student changes their major.  Either way, call the Academic Advising Office (8932) and appropriate changes will be made. 4. Is telephone or e-mail advising appropriate? UNK prides itself on the personal interest that faculty and staff have in students. Academic Advising is an activity that, in some cases, provides the only personal contact that students have with a faculty member outside the classroom. Providing advising to students face-to-face is almost always the preferred mechanism. It allows faculty to observe students’ nonverbal communication as well as encouraging more detailed conversations about goals, interests and potential problem areas. In some cases it makes sense to use the telephone or e-mail in the advising process. Simple questions can often be answered quickly by email without requiring the student to make a trip to the advisor’s office. Also for students who commute long distances or who have work schedules that make it difficult to go to the office during business hours – telephone and e-mail advising may be the only logical alternatives. It may also make sense for advisors who have regular contact with Juniors and Seniors to use e-mail for the formal advising process prior to registration. These students may be getting the information and assistance that they need through day-to-day interactions and the formal advising session may be superfluous. However, advisors should not assume that just because a student is a Junior or Senior they no longer need advising. It is often beneficial to meet with students in an intentional way to check progress toward graduation and to discuss career or graduate school goals.

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