DARLENE GODFREY-WELCH
(817) 703-5450 dgwtxinfo@aol.com
SUMMARY OF QUALIFICATIONS
Richly experienced and results-driven Enterprise Architect and Technical Delivery Manager with an extensive record of success. Proven ability to plan and direct on-time, within budget delivery of robust, reliable airport automation solutions from architecture design through joint development, testing and large-scale implementation. Possess in-depth knowledge of programming languages, operating systems and protocols in client/server, mid-range and mainframe environments. Seasoned communicator able to direct and motivate matrixed, geographically dispersed teams to meet the business-critical needs of multiple high profile clients.
PROFESSIONAL EXPERIENCE
EDS – Plano, Texas
February 2006 – Present Enterprise Architect, Navy Marine Corps Internet Apply industry experience to NMCI- the largest Department of Defense project contract win within the decade. Apply over 20 years of experience with enterprise and web software architecture and engineering, technical and business analysis, and management of software engineering lifecycle to DoD initiatives. Delivery of software solutions including windows applications, web applications, corporate portals, B2B exchanges, e-commerce solutions, hosting solutions. Broad technical expertise. Highly skilled with object oriented architectures and patterns, systems analysis, software design, effective coding practices, databases, and servers. Able to deliver a project from a concept through deployment. Experienced with capturing and documenting requirements from business users, managing project expectations and scope, planning, forecasting, budgeting, negotiation, leadership, and organizational skills. Work with the architecture team to define and implement an architecture road-map. Participate in design reviews and lead design/architecture reviews where appropriate. Conduct brown-bag sessions to communicate architecture guidelines and standards. Assist in definition and management of standards, guidelines and processes for technology and software development Collaborate with stake-holders to conduct and demonstrate proof-of-concepts for new products and architectures. Responsible to stay engaged with multiple projects and provide architectural/design oversight for application projects. Articulate ideas and architectural concepts through verbal and written communication. Wear many hats using skill versatility and help multiple projects proceed expeditiously
EDS – Plano, Texas
April 2002 – February 2006 Technical Delivery Manager, Manpower/Planning/Training Chosen to head the development, integration and upgrade of Navy contracting systems on behalf of this leading global technology consulting firm with 130,000 employees and revenue in the billions. Coach and manage a 15person application development team. Approve and implement technical architecture designs, estimates, delivery timelines and project costs. Conduct final release verification of new software packages. Saved the US Navy $2 million per year through design, development and implementation of a fully functional client/server Navy Training Quota Management System (NTQMS). Teamed with Navy client to deliver NTQMS Contracts and Statement of Work components for the Navy Education and Training Command in Pensacola, Florida. Project managed the seamless integration of NTQMS with the Navy Recruiting and Accession Management System (NRAMS) for an annual savings to the Navy of $1 million. Executed the migration from two-tier to five-tier platform and SOA/Web Services, resulting in projected yearly savings of $1.8 million. Coach and develop technical teams to optimize skill set and ensure positive interaction with customers. Coordinate activities of QA/Test Department and Build & Integration teams to achieve timely completion of system level testing and complex code submissions.
EDS/SABRE – Fort Worth, Texas
March 2000 – April 2002
DARLENE GODFREY-WELCH
(817) 703-5450 dgwtxinfo@aol.com Technical Manager, Self Service January 2001 – April 2002 Oversaw the implementation of kiosks application and network infrastructure in nationwide airports for American Airlines. Managed software development and infrastructure planning and deployment. Managed technical specification changes to hardware and software with third party vendor. Troubleshot and communicated issues, scheduled field management activity and performed final release verification. Instrumental to successful implementation of an automated check-in procedure to support client downsizing as well as improve satisfaction among frequent travelers. Ensured seamless implementation by helping to revamp network infrastructure at major airports to resolve rollout issues. Introduced the client to innovative technology applications such as cell phone and Internet check-in. ***Note: Sabre, Inc. transitioned America Airline projects and project owners to EDS, Inc. in July 2001. This project finished with EDS employment.
SABRE, INC. – Tulsa, Oklahoma
August 1998 – July 2001 Systems Integration, Product Management – Airport Business Solutions March 2000 – January 2001 Designed integrated solutions to enhance airport operations such as self-service kiosks and cell phone check-in. Facilitated the efficient incorporation of existing products into the company portfolio. Invited to participate in technical summits on the IATA (International Air Transportation Association) CUSS (Common Use Self-Service) tasked with creating technical specifications of self-service applications as a company representative; Sabre was one of the few corporations welcome to meetings. Played key role in company recognition as a major supplier of self-service software by leveraging relationships with hardware kiosk partners. Control Program Tech Lead Directed development and deployment of TPF operating system to support real-time processing of an extremely high volume of data for several critical airline applications. Led co-development efforts with IBM, coordinated an extensive OS patch removal initiative and established support for other non-assembly languages. Clients included American Airlines, US Airways and Southwest Airlines. Solidified Sabre’s reputation for one of the nation’s largest and most reliable privately-owned data centers by implementing the TPF OS, which enabled smooth processing of over 7,000 messages per second. Successfully ported numerous airline systems to the new TPF platform including real-time test systems, Fare Pricing Complex (FPC), Passenger Reservations (PSS), Flight Operating System (FOS) and Southwest Reservations System. Maximized system stability by migrating UNIX support into TPF operating systems and managing the Y2K crossover for the TPF OS control program.
ARINC – Tulsa, Oklahoma
October 1996 – February 1998 Principal Analyst Spearheaded the analysis, network planning, software development and on-site implementation of Common Use Terminal Equipment (CUTE) systems for major Domestic and International Airports. Installed, fine-tuned and supported systems airport-wide for Airline Members at Las Vegas; Dulles International; Indianapolis; Guam; Manchester, UK; and several other airports. Held responsibility for IATA compliance and customer acceptance. Gathered and analyzed requirements from airline engineers to properly select, program, configure and modify gateways and emulators to connect the Airline Host to CUTE system software, MUSE. Provided 24/7 on-call, on-site support for all products implemented by the Airport Systems Division. Organized and authored technical documentation for MUSE software via reverse engineering. Credited with the design, programming, testing and installation of MS Access-based Problem Reporting and Tracking System for ARINC Airport Systems. Interfaced with customers in lab and airport environments to obtain sign-off at crucial junctures. Streamlined and enhanced the development process by publishing common build procedures for emulators and products in addition to creating a repository for software patches, corrections and other aids. Established internal online posting boards for technical bulletins and procedures relevant to current projects.
DARLENE GODFREY-WELCH
(817) 703-5450 dgwtxinfo@aol.com Vizumark – Self Employment December 1993 – October 1996 Owner Contract programming work while taking a leave to stay home with new daughter. Client: St. Francis Hospital. Database programming for Corporate Challenge event sponsored by St. Francis Hospital. Three month consulting position with Worldcom in 1996 May – July, to identify Data Warehouse products.
AMERICAN AIRLINES – Tulsa, Oklahoma
June 1989 – December 1993 Senior Programmer Analyst Key member of the core design and development team charged with planning and executing a three-year migration from TPF 3.1 to 4.1 in a high volume, business-critical data center environment. Developed and instructed TPF classes, worked with TPF kernel (CP) modules and performed Assembly programming in co-development effort with IBM and three airlines. Wrote technical directives for migration to next generation TPF release. Personally designed, programmed, tested, installed and supported the Error Processing and Recovery and Keypoints modules on TPF OS for the SABRE Reservations system. Contributed to team effort to design, program, test and support a Remote Procedure Call System to enable separation of the Fares Pricing and Reservations applications. Managed two programmers in the creation of a self-conceived Design Management System written in Rexx on VM development system to ensure consistency and accountability during complex transition. Supplied essential strategic focus for project by writing initial technical intent document; participating on strategic migration design teams; co-authoring strategic direction papers; and communicating strategic design to development teams, senior management and customer.
THE WILLIAMS COMPANIES – Tulsa, Oklahoma
December 1987 – June 1989 Systems Engineer, Process Control June 1988 – June 1989 Advanced to complete an intensive one-year assignment to co-design a Satellite-based protocol emulation system for SCADA monitoring applications. Supported WNG/WTG/WPL Engineering Applications. Reverse engineered various protocols including TANO, CSI 6000 and Burroughs. Collaborated with NEC Japan and Williams engineers to create Protocol definition (macro) language, HDLC/X.25 principles and application and Master to RTU Native Protocol Emulation System. Worked closely with Direct of Satellite Systems to publish two technical specifications for presentation to NEC Japan. Hardware Analyst, Technical Services December 1987 – June 1988 Brought on to facilitate the centralized assessment and assignment of IS hardware for projects undertaken by various Williams Companies including Natural Gas, Pipeline and Wiltel. Evaluated and fulfilled project requirements for hardware type and capacity.
PUBLIC SERVICE COMPANY – Tulsa, Oklahoma
January 1983 – December 1987 Software Support Analyst II, Technical Services Earned fast-track promotion through positions as Customer Service Assistant and Technical Writer, User Services to contribute to development of an electronic meter reading system for PSO field representatives. Provided hardware selection for various PSO projects as well as operating system support for HP3000 MPE 5, PCs and IBM 4381. Took the initiative to voluntarily instruct PC technology courses for employees and their families. 1985 – 1987 Instructor Taught condensed and semester-long courses in Computer Science and Technology on a part-time basis. Topics ranged from fundamental skills such as computer concepts to programming languages such as 370/90 Assembly, C, Basic and Pascal. Covered client/server software packages and operating systems including Unix, TPF, DOS.
TULSA COMMUNITY COLLEGE – Tulsa, Oklahoma
EDUCATION AND SPECIALIZED TRAINING
EMBRY RIDDLE AERONAUTICAL UNIVERSITY
Master’s Degree in Aeronautical Science – Human Factors, 2002 Daytona, Florida
DARLENE GODFREY-WELCH
(817) 703-5450 dgwtxinfo@aol.com Tulsa, Oklahoma
TULSA JUNIOR COLLEGE/ROGERS STATE COLLEGE
Completed over 20 hours in Computer Science Courses, 1985 – 1992
OKLAHOMA STATE UNIVERSITY
Bachelor of Science, Journalism, 1982
Stillwater, Oklahoma
Continuing Education: Incredible amounts invested in continual diverse self education (books; equipment; reading; experimentation; etc). OJT: 23+ years in the computing industry working on diverse problems Human Factors Institute Studies Financial Accounting Seminars AMA Cost Accounting AMA Financial Analysis ITIL TOGAF
PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS
ITIL Certification 2007 TOGAF Certification, 2007 PMP, 2004 IEEE Associate Member ACM HFES CONCHOLOGIST OF AMERICA
AWARDS
Several Corporate Awards for Successful Project Implementations – EDS, American Airlines, Sabre, ARINC, Williams Companies and Public Service Company.