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robbins text 6 requirements for value chain management by tdelight

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									                                    Management and the Organization Syllabus
                                                  Fall 2008
Instructor:              M. Calafiura
                         WDC 205J
Phone:                   (H) 410-543-0182
                         (W) 410-334-2837
Office Hours:            T      7:30 a.m. -- 8:45 a.m., 2:20 p.m. – 6:20 p.m.
                         W      8:00 a.m. –8:30 a.m.
                         R      7:30 a.m. -- 8:45 a.m.

Course:                  BMT 15101           TR 9:00 a.m. – 10:30 a.m.          WDC 206

                         BMT 15102           T 6:30 – 9:45 p.m.                 WDC 310

Text:                    Robbins, Stephen P. and Mary Coulter. Management. 9th ed., Upper Saddle River, NJ: Prentice
                         Hall, 2007.


Course Description

Course Objectives:
                         Business publications such as Business Week, Wall Street Journal, Inc., and trade publications.

                         This course focuses on the principles and practices used in management and decision-making in
                         a business enterprise. Students explore management theory and practice through the
                         contributions of past and current experts. Students also study concepts and philosophies of
                         planning, organizing, controlling and leadership and apply them to contemporary issues in

Upon successful completion of the course, the student will be able to:
        Objectives                                  Assessment Goals                               Assessment Strategies

 1      Establish the     A define basic/general managerial terms                                  Interim exam
        overview of       B define an organization and explain the reasons it exists               Outside assignment
        organizational    C explain the different theories of management as they relate to         Final exam
        concepts and          managing (historical and contemporary)

                          D analyze the influences on today’s management, including
                          E   define, analyze, and explain the impact an organization’s
                              culture has on its management
                          F   differentiate between the viewpoints of social responsibility
                          G   define ethics and distinguish amongst the different views of
                          H   understand the contemporary ideas as it relates to the general
                              operations of an organization
 2      Appreciate the    A   define managerial terms/concepts/theories as it relates to     Interim exam
        importance of         planning                                                       Outside assignment
        planning          B   comprehend each step of the decision making process, Final exam
                              different perspectives of making decisions, and various styles
                              of making decisions
                          C   analyze the functions of planning, including the types
                          D list the steps of the strategic management process, the
                               inclusiveness of each step and the methods/techniques used
                          E    apply the different levels of planning, the inclusiveness of
                               each level, and the options and tools an organization has
                          F    understand the contemporary ideas of planning and their
                               history and implementation, e.g. management by objectives
                               (MBO’s), Boston Consulting Group (BCG), total quality
                               management (TQM/CQI/CI), re-engineering, Porter’s
 3   Integrate            A    define basic managerial terms/concepts/theories as it relates       Interim exam
     organization into         to organization in a business entity                                Outside assignment
     the business         B    discuss organizational design, its definition, elements,            Final exam
     entity                    variable, models and current trends
                          C    list and comprehend the communication process, the types of

                               communications, the barriers and the methods to counter-act
                               these barriers
                          D    discuss the human relations process, knowing all the
                               component steps and the inclusiveness of each step
                          E    Differentiate amongst the components of change. Understand


     importance of
     leadership in the
     Comprehend the
     mechanisms of

                               forces driving change, approaches to implementing change
                               and resistance to change.
                               define basic managerial terms/concepts/theories as it relates
                               to leadership
                               distinguish between individuals and groups, what is included
                               within each and the stages of development
                          A define basic managerial terms/concepts/theories as it relates
                               to control
                          B explain the rationale for controlling and the techniques that
                                                                                                   Interim exam
                                                                                                   Outside assignment
                                                                                                   Final exam

                                                                                                   Interim exam
                                                                                                   Outside assignment
                                                                                                   Final exam
                               are used
                          C differentiate amongst asset management, operations
                            management, and other contemporary approaches to
                            management, e.g. value chain management
 6   Develop critical     A develop critical analysis skills through written and/or oral           Interim exam
     analysis skills        communications                                                         Outside assignment

                                                                                                   Final exam

Grading:                 A       90 – 100
                         B       80 – 89
                         C       70 – 79
                         D       60 – 69
                         F       59 and below

Composition of           45%     Exams, including comprehensive final
  Grades:                45%     Assignments
                         10%     Attendance and Participation

Exams:                   Students are expected to take each exam. Extra credit may be assigned to each exam taken.
                         Makeup exams are permitted only if instructor is notified prior to the exam of the student’s
                         intention to miss the exam. Make-up exams are ineligible for extra credit.
                   Four interim exams are scheduled throughout the semester. For those students who meet
                   specific criteria, one of the exam grades (the lowest grade) will be omitted from the computation
                   of the semester’s exam percentage. The criteria are:
                            Take all exams at the original administration (i.e. no make-ups) and
                            Attend and participate in all class meetings

                   The final comprehensive exam is scheduled at a specific time (see class schedule). It will carry
                   double the weight of an interim exam.

Assignments:       Assignments will be made during the semester. The student is expected to put forth a concerted
                   effort for quality completion of the work. Refer to the website of the class for complete
                   information/parameters of each assignment. The anticipated assignments are:

                   Assignment I          Formal research paper                            15%
                   Due date:             chosen by class
                   You are responsible for choosing a notable figure in management theory, completing research
                   on his/her life, and submitting a formal research paper. The format may utilize either MLA or

                   APA format. The approximate length including title page and source page (bibliography)
                   should be a minimum of seven pages.

                   Assignment II        Presentation                                       15%
                   Due date:            chosen by individual

    PL             You probably have a specific area of interest which relates to management. Research will be
                   done on such topic and you are to make a presentation on the topic to the class. The
                   presentation will be approximately 15 minutes in length. No written documentation is required.

                   Assignment III
                   Due date:
                                        Written discussion on personal assessment
                                        chosen by class

                   You are responsible for taking the personal assessments that accompany our text. Upon
                   completion, you’ll submit a paper which discusses the results and the relationship to yourself.
                   Included within the paper may be the results, related interpretations, agreement/disagreement
                   with the results, personal experiences, etc. When you sit at a cpu and write, you’ll be amazed
                   and how much you write, so the approximate length is a minimum content of eight pages,
                   excluding the title page.

                   Note: You may participate in an extra credit assignment which would be discussed and selected
                   at the onset of the term. Again, please refer to the website for further information.

Attendance:        The class needs your attendance in class. It is understandable that conflicts exist. Prior

                   notification of absence is appreciated. It is expected that students arrive on time and stay for the
                   entire class. If arriving late, please minimize disruption; if leaving early, please sit near the
                   door. A late arrival or early departure counts as ½ absence.

Participation:     The class is both your class and our class. Each student can glean from it at least equal to
                   his/her own contribution. The synergy of students makes each class better.

Cancellation of    Classes cancelled by Wor-Wic or the instructor will be made up accordingly.
  Classes          Topics that were to be covered during the cancelled class will extend to the next class meeting.
                   Also, please use your own judgment when hazardous driving conditions are present.

Academic Honesty   Students are expected to maintain a high level of academic performance.
   Policy:         Cheating and plagiarism are defined in Wor-Wic’s Conduct Policy (appendix of College
                   Catalog). Infractions of this policy will result in the student’s failure for the assignment or test.
                             Tentative Class Schedule and Reading Assignments
                                     (subject to instructor’s discretion)

        Week of       Reading Assignments/Tests

    September 1       Introduction
                      Chapter 1 Introduction to Management and Organizations
    September 8       Chapter 1 continued
                      Chapter 2 Management Yesterday and Today
                      Chapter 3 Organizational Culture and the Environment: The Constraints
    September 15      Chapter 3 continued
                      Chapter 4 Managing in a Global Environment
                      Chapter 5 Social Responsibility and Managerial Ethics
    September 22      Exam I

                      Chapter 6 Decision Making: The Essence of the Manager’s Job
                      Chapter 7 Foundations of Planning
    September 29      Chapter 7 (continued)
                      Chapter 8 Strategic Management

    October 6

    October 13

    October 20

    October 27
                      Chapter 8 (continued)
                      Chapter 9 Planning Tools and Techniques

                      Exam II
                      Chapter 10 Organizational Structure and Design

                      Chapter 11 Communication and Information Technology
                      Chapter 12 Human Resource Management

                      Chapter 13 Managing Change and Innovation
                      Day Class Exam III
    November 3        Evening Class Exam III
                      Chapter 14 Foundations of Behavior
                      Chapter 15 Understanding Groups and Teams
    November 10       Chapter 16 Motivating Employees
                      Chapter 17 Leadership

    November 17       Chapter 18 Foundations of Control
                      Chapter 19 Operations and Value Chain Management
    November 24       Exam IV
    and               Presentations (remaining)
    December 1        Review (comprehensive final)
    Note:             November 24 deadline -- All previous make-up exams are due

Final Exam:                 Section 15101    Tuesday, December 9, 2008              9:00 a.m. – 11:00 a.m.
                            Section 15102    Tuesday, December 9, 2008              6:30 p.m. – 8:30 p.m.

Other dates to remember:    Add ends September 10
                            Drop ends September 24
                            Withdrawal Period: September 25 – November 6

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