Reliability

							St. John Fisher College Performance Review

June 1, 2008 - May 31, 2009
Directions:
Please fill out the cover sheet to include the employee’s name, job title, date of hire, supervisor, and the date that the performance review is written. Attached, you will see a section for Key Accomplishments/ Achievements and Goals. This section can be used to capture major accomplishments achieved within the past year and future goals. The layout of this form allows you to evaluate the employee’s performance for each standard that is applicable to their position. Please use the ratings listed below which are listed at the top of each page. If the standard is not applicable please skip to the next standard or delete that standard. Please be sure to provide comments for those sections that are applicable. The last page of the performance review form has been reserved to capture additional comments and feedback.

Ratings:
(5) = Role Model: Maintain excellence in consistency. Used as an example for others to follow. (4) = Exceeds Expectations: Job performance meets and consistently exceeds expectations. (3) = Meets Expectations: Job performance consistently meets expectations. (2) = Sometimes Meets Expectations: Expectations are marginally met. (1) = Expectations are not being met. (D)= Development: This rating is to be used for employees who are in a new position or require development. **Note** Please be advised that this form may need to be adjusted as you are typing. Please reformat the form as needed. Hitting “Enter” may cause the format to shift.

Page 1

Employee Information:
Employee Name: Job Title: Supervisor’s Name: Date Written: Date of Hire:

Key Accomplishments/Achievements:
Please list 3 or more major accomplishments that were achieved between June 1, 2008 and May 31, 2009.

Goals for next year:

Page 2

Ratings: 5=Role Mode 4=Exceeds Expectations 3=Meets Expectations 2=Sometimes Meets Expectations

1=Expectations not being met

D=Development

________________________________________________________________________________________________________________________

JOB SKILLS Communications:
Share information with other team members Exhibit good written and verbal communications skills Understands the perspectives of others

Rating: _____

Comments:

Initiative:
Generate new ideas/suggestions to improve the organization Foster change and become a change agent

Rating: _____

Comments:

Problem Solving:
Identify and resolve problems in a timely manner Gather and analyze information skillfully Develop alternative solutions

Rating: _____

Comments:

Analytical Skills:
Synthesize complex or diverse information Collect and researches data Use intuition and experience to complement data Design work flow with procedures

Rating: _____

Comments:

Teamwork:
Balance team and individual responsibilities Contribute to building a positive team spirit Able to build morale and lead team to goal objectives

Rating: _____

Comments:

Updated: 1/13/2010

Page 3

Ratings: 5=Role Mode 4=Exceeds Expectations 3=Meets Expectations 2=Sometimes Meets Expectations

1=Expectations not being met

D=Development

________________________________________________________________________________________________________________________

Strategic Thinking:
Develop strategies to achieve organizational goals Adapt strategy to changing conditions

Rating: _____

Comments:

Judgment:
Display willingness to make decisions Exhibit sound and accurate judgment Support and explain reasoning for decisions Include appropriate people in the decision making process Make timely decisions

Rating: _____

Comments:

WORK ETHIC Reliability / Dependability:
Performance is completed with timeliness Is able to work effectively with little direction Established credibility with peers Follow instructions Keep commitments

Rating: _____

Comments:

Organizational Support:
Follow policies and procedures Complete administrative tasks correctly and on time Support organizational goals and values

Rating: _____

Comments:

Planning / Organizing:
Prioritize and plan work activities Use time efficiently Organize or schedule other people and their tasks Maintain a work space that is compliant with department – specific expectations

Rating: _____

Comments:

Updated: 1/13/2010

Page 4

Ratings: 5=Role Mode 4=Exceeds Expectations 3=Meets Expectations 2=Sometimes Meets Expectations

1=Expectations not being met

D=Development

________________________________________________________________________________________________________________________

Professionalism:
Approach others in a tactful manner React well under pressure Treat others with respect and consideration Accept responsibility for their own actions Follow through on commitments

Rating: _____

Comments:

Quality:
Demonstrate accuracy and thoroughness Look for ways to improve and promote quality

Rating: _____

Comments:

Quantity:
Meet productivity standards Complete work in a timely manner Strive to increase productivity Work quickly

Rating: _____

Comments:

Adaptability:
Adapt to changes in the work environment Manage competing demands Change approach or method to best fit the situation Able to deal with frequent change, delays, or unexpected events

Rating: _____

Comments:

CUSTOMER SERVICE Client Satisfaction:
Respond actively, sensitively and in a timely manner to the needs of internal and external clients Seek input from clients for continuous improvement Evaluate services provided to clients

Rating: _____

Comments:

Updated: 1/13/2010

Page 5

Ratings: 5=Role Mode 4=Exceeds Expectations 3=Meets Expectations 2=Sometimes Meets Expectations

1=Expectations not being met

D=Development

________________________________________________________________________________________________________________________

Customer Service:
Manage difficult or emotional customer situations Respond promptly to customer needs Meet commitments

Rating: _____

Comments:

LEADERSHIP/MANAGEMENT Leadership:
Demonstrates effective supervisory, mentoring, developing and motivating skills (Supervisors) Delegates effectively and empowers team members (Supervisors) Encourages and supports continuous learning and self-improvement (All) Effectively leads, facilitates and models problem solving (All) Pioneers and supports risk-taking (All)

Rating: _____

Comments:

Delegation:
Delegate work assignments Match the responsibility to the person Set expectations and monitor delegated activities

Rating: _____

Comments:

Managing People:
Include staff in planning; decision making, as well as process improvement Make self available to staff Provide regular performance feedback Develop subordinates skills and encourage growth Improve processes, products and services

Rating: _____

Comments:

Updated: 1/13/2010

Page 6

Ratings: 5=Role Mode 4=Exceeds Expectations 3=Meets Expectations 2=Sometimes Meets Expectations

1=Expectations not being met

D=Development

________________________________________________________________________________________________________________________

OTHER Cost Consciousness:
Work within an approved budget Develop and implement cost savings measures Contribute to profits and revenue Conserve organizational resources

Rating: _____

Comments:

Safety / Security:
Observe safety and security procedures Use equipment and materials properly

Rating: _____

Comments:

Campus Involvement:
Involved in non job related activities that demonstrate going above and beyond the call of duty

Rating: _____

Comments:

OVERALL EVALUATION

Rating: _____

OVERALL COMMENTS:

Updated: 1/13/2010

Page 7

Ratings: 5=Role Mode 4=Exceeds Expectations 3=Meets Expectations 2=Sometimes Meets Expectations

1=Expectations not being met

D=Development

________________________________________________________________________________________________________________________

EMPLOYEE COMMENTS: (OPTIONAL)

I have had an opportunity to discuss this performance review with my supervisor. My signature below does not indicate my agreement or disagreement with the contents of this form; only that I have seen and read it.
_______________________________
Employee Signature/Date

_____________________________
Supervisor Signature/Date

_______________________________
Manager Signature/Date

ADDITIONAL COMMENTS:

Updated: 1/13/2010

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