RM67 – Policy for supporting staff involved in an
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RM67 – Policy for supporting staff involved in an incident, complaint or claim
STAFF SUPPORT CHECKLIST
Please see section 2 for staff support for witness appearances
To be retained by manager either in separate checklist file or employee’s personal file
Employee Job title(s) Division
Date of incident Department/Ward
Reason for support
Section 1 – all staff
1 Was immediate support/debriefing offered?
2 Was a copy of internal and external support agencies (appendix 2) highlighted to the employee(s)? Yes/no/NA
3 Was referral to the Occupational Health and Safety Department discussed with the employee(s)? Yes/no/NA
4 Was counselling support discussed with the employee(s)? Yes/no/NA
5 Have temporary role adjustments, redeployment or reassignment of duties been considered? Yes/no/NA
6 Has a second debriefing (24 - 48 hours) been offered and held with the employee(s)? Yes/no/NA
7 Has further support been offered to the employee(s) (e.g. supervisor of midwives, chaplaincy, Trade Union) Yes/no/NA
8 Has a Root Cause Analysis been carried out with appropriate support? Yes/no/NA
9 Has the need for ongoing or long term support been discussed? Yes/no/NA
10 Has(have) a referral(s) to Occupational Health and Safety been made for assessment about fitness to return to Yes/no/NA
work?
Section 2 – Witness appearances only. Has (have) the employee(s):
11 Been briefed about the process? Yes/no
12 Been offered support in statement writing? Yes/no
13 Been offered support in preparation for appearing as a witness? Yes/no
14 Have arrangements been made to make sure that the employee will be supported on the day of the hearing? Yes/no
15 On conclusion of the case, was the employee debriefed (if the information was in the public domain)? Yes/no
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