REQUEST FOR PROPOSAL RFP NO. 03-4210 by byrnetown73

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									                         REQUEST FOR PROPOSAL
                            RFP NO. 03-4210
Storage Area Network, Server Virtualization, Backup &
  Disaster Recovery, Support & Monitoring Services
                                   ISSUING DEPARTMENT:
                MACON COUNTY TECHNOLOGY SOLUTIONS DEPARTMENT
                                    5 WEST MAIN STREET
                                    FRANKLIN, NC 28734
                                  PHONE: (828) 349-2000
                                    FAX: (828) 349-2176
                          ATTN: BARBARA JACOBS, IT DIRECTOR

                               ISSUE DATE: DECEMBER 14, 2009



  PROPOSALS WILL BE RECEIVED UNTIL FEBRUARY 1, 2010 AT 12:00 NOON, EST.
**Note: Proposals received under N.C.G.S. §143-129.8 are “CONFIDENTIAL” and are not subject to
              public inspection until the Contract or Purchase Order is awarded.**

   PROPOSALS ARE TO BE SEALED AND MAILED VIA USPS TO THE ABOVE ADDRESS OR DELIVERED TO THE
TECHNOLOGY SOLUTIONS DEPARTMENT OFFICE LOCATED IN THE MACON COUNTY COURTHOUSE BUILDING AT 5
                            WEST MAIN STREET, FRANKLIN, NC 28734
      RFP #03-4210
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Table of Contents
PREFACE ................................................................................................................... 5 
INTRODUCTION AND BACKGROUND ........................................................................... 6 
   COUNTY INFORMATION ......................................................................................... 6 
GENERAL INSTRUCTIONS........................................................................................... 8 
   CONTACT INFORMATION ....................................................................................... 8 
   PROPOSED SCHEDULE ........................................................................................... 8 
   CONFIRMATION OF INTENT TO SUBMIT PROPOSAL................................................. 9 
   PROPOSAL DUE DATE……………………………………………………………………………………………9 
   CONFIDENTIALITY................................................................................................. 9
   QUESTIONS, CLARIFICATIONS AND ADDENDA ........................................................ 9
   ADDENDA ACKNOWLEDGMENT ............................................................................... 11
   PROJECT COMPLETION .......................................................................................... 11
   THIRD PARTY SOFTWARE ...................................................................................... 11
   RELATIONAL DATABASE......................................................................................... 11
   PRODUCT SUNSET ................................................................................................. 11
   AWARD ................................................................................................................. 11
   WARRANTY ........................................................................................................... 12
   DISQUALIFICATION/REJECTION OF PROPOSALS...................................................... 12
   CONTRACT ORIGIN................................................................................................ 12
   PURCHASING LAWS/AVAILABILITY OF FUNDS ......................................................... 12
   CLAIMS RESULTING FROM SOFTWARE, MATERIALS, AND EQUIPMENT ...................... 13
   HOLD HARMLESS ................................................................................................... 13
   SOURCE CODE ESCROW......................................................................................... 13
   TRADE SECRETS .................................................................................................... 13
   GUIDELINES FOR PROPOSAL SUBMISSION .............................................................. 14
   DETAILED RESPONSE REQUIREMENTS .................................................................... 15 
   EXECUTIVE SUMMARY............................................................................................ 15 
   SCOPE, APPROACH, AND METHODOLOGY................................................................ 15 
   DELIVERABLES ...................................................................................................... 15 
   PROJECT MANAGEMENT APPROACH........................................................................ 15 
   DETAILED AND ITEMIZED PRICING......................................................................... 16 
   APPENDIX: REFERENCES ........................................................................................ 16 
   APPENDIX: PROJECT TEAM STAFFING ..................................................................... 16 
   APPENDIX: COMPANY OVERVIEW ........................................................................... 16 


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EVALUATION FACTORS FOR AWARD ........................................................................... 17 
   CRITERIA .............................................................................................................. 17 
SCOPE OF WORK ....................................................................................................... 18 
   REQUIREMENTS .................................................................................................... 18 
   DELIVERABLES ...................................................................................................... 19
ADDENDUM ACKNOWLEDGMENT FORM………………………………………………………………………20
NON-COLLUSION AFFIDAVIT……………………………………………………………………………………..21




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PREFACE
Macon County has developed this Request For Proposal (RFP) to help vendors identify
requirements of Macon County for the Storage Area Network (SAN) Implementation
project. Please review the RFP fully and address all response sections. Return Proposals
along with any relevant attachments no later than 12:00 NOON, EST, February 1, 2010.
Date of commencement is expected to be March 15, 2010, with the objective of having
all application components implemented no later than June 30, 2010. Questions and
responses should be directed to Barbara Jacobs, IT Director, at the address noted on
Page 1 of this RFP.




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INTRODUCTION AND BACKGROUND
County Information.

Macon County is a local government entity with its main offices located in Franklin, North
Carolina.. Purpose of Request for Proposal.

Macon County is interested in implementing a Storage Area Network (hereinafter referred to as
“SAN”).

          •    This Request for Proposal (RFP) seeks responses from vendors to provide an
               affordable, enterprise-class, modular SAN for Macon County. The scope is
               inclusive for four primary aspects; storage, virtualization, backup, archival and
               support.

          •    This RFP seeks SAN Storage virtualization which is scalable, expandable and
               exhibits high availability. The physical storage resources (Disk Arrays) should be
               aggregated into storage pools from which logical storage locations are
               determined. The storage locations should be separated into two sites: Primary
               and Disaster Recovery (hereinafter referred to as “PR” and “DR”). The SAN
               devices should utilize existing hardware infrastructure and connectivity design and
               be scalable to include redundant connectivity between the two sites. Existing 1GB
               backbone with 10% current utilization, current switches do not support jumbo
               frames, PR and DR are separated by no less than 9 Dell PowerConnect 34xx series
               switches, current typical response time is <1MS. Refer to attached Macon County
               Physical Network Diagram (RFP page# 25).

          •    This RFP seeks to facilitate Server & Application Virtualization for existing
               server functions and be scalable to anticipated upgrades and new technologies.
               Virtualization should encompass implementation of virtual environments, masking
               server resources, identity, processors and operating systems (OS) from the server
               users. The virtualization should implement virtual machines (servers) allowing
               guest operating systems to operate without modifications or knowledge of
               underlying hosts OS. The guest should implement a hypervisor or Virtual Machine
               Monitor (VMM) to coordinate instructions to the central processing unit(s). (CPU)

          •    This RFP seeks Backup and Disaster Recovery means and methods in which
               redundancy between the PR and DR sites is maintained by asynchronous
               replication. Additionally, PR and DR shall facilitate full offsite archive of data for
               physical and virtual servers. Utilizing existing backup software licensing and
               hardware where applicable, we will provide a document with current BackupExec
               licenses. We will provide the physical server to create backups.

          •    This RFP seeks onsite installation and implementation of all project components.
               All inclusive remote Support and Performance Monitoring Services shall
               ensure operation, availability, connectivity of project. Proposals should include
               support and performance monitoring services which is optionally renewable
               annually, covering project components.

These activities are part of Macon County’s ongoing commitment to provide technology solutions
to all applicable county entities, simplify storage administration, and increase flexibility,



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scalability, and efficiency of data processing and data retention, disaster recovery, redundancy
and reliability.

The design should not introduce any single point of failure. The design should implement
dynamic load balancing to evenly distribute system resources where applicable.

Macon County is seeking to identify and select an outside independent organization or
organizations to perform the activities listed above. The remainder of this document provides
additional information that will allow a service provider to understand the scope of the effort and
develop a proposal in the format desired by Macon County.

This RFP defines “vendor” (or “vendors”) to be the selected organization (or organizations) to
complete project components. Vendor partners are third parties which complement or provide
components in the vendors proposed solutions.




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GENERAL INSTRUCTIONS Contact Information.
All communications about this RFP must be directed through:

Name              Macon County, Barbara Jacobs IT Director
Address           5 West Main Street Franklin NC 28734

Phone             828-349-2000

FAX               828-349-2176



The Vendor will name a representative to communicate with the County. The representative
must be a person authorized to negotiate a contract in the Vendor’s name. The Vendor must
also identify a person who will act as the Vendor’s contract administrator. This person or a
successor must have full authority to resolve disputes with the County.




Proposed Schedule of Events.

Event                                                                 Date

1. RFP Distribution to Vendors                             12/14/09

2. Written Confirmation of Vendors with Bid Intention      12/28/09

3. Questions from Vendors about scope or approach due      01/14/10




4. Proposal Due Date                                       02/01/10 12:00 NOON

5. Target Date for Review of Proposals                     03/01/10

6. Final Vendor Selection Discussion(s)--Week of           03/01/10

7. Anticipated decision and selection of Vendor(s)         03/15/10

8. Anticipated commencement date of work                   03/15/10

9. All work and implementation of project, all project
                                                           06/30/10
deliverables must be completed and delivered by




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Confirmation of Intent to Submit Proposal.

After reviewing the RFP document, please confirm your intent to submit a proposal.
Confirmation should be sent in writing to Barbara Jacobs, IT Director, via fax at 828-349-2176, or
via email to bjacobs@maconnc.org, no later than December 28, 2009 at 5:00 PM, EST. Please
indicate “RFP #03-4210 SAN Project Confirmation” as the subject line.

Proposal Due Date.

All proposals are due by 12:00 NOON, EST ON OR BEFORE 02/01/10. Any proposal
received at the designated location after the required time and date specified for receipt shall be
considered late and non-responsive. Any late proposals will not be evaluated for award. If
satisfactory proposals are not acquired, the RFP may be resubmitted for responses with or
without modifications at a later date.




Proposal Submission

This solicitation is being made pursuant to NCGS §143-129.8.

Proposals shall be sealed with the name of the Vendor, RFP Number and Title clearly
printed on the outside.

In order for a proposal to be considered, it shall be based on the terms, conditions and
specifications contained herein and shall be a complete response to the Request for Proposal
(RFP). One (1) original and five (5) printed copies and (1) soft copy in PDF format, of
each proposal package shall be submitted to the Issuing Department shown on the front of this
solicitation. The responder shall make no other distribution of the proposal. An authorized
principal of the company shall sign all submitted proposals. Each proposal shall be numbered
and sections tabbed appropriately. The County may elect to require product demonstrations
after receipt of the proposals. If you choose not to respond with a proposal, please notify us
promptly.

Vendor shall complete the Non-Collusion Affidavit.

Confidentiality.

Proposals received under N.C.G.S. §143-129.8 are “CONFIDENTIAL” and are not
subject to public inspection until the Contract is awarded.



Questions, Clarifications and Addenda.

The County will be glad to answer all questions and provide any necessary clarifications. After the
RFP issue date, all communications between the Issuing Department and prospective Vendors
shall be in writing. Any inquiries, requests for interpretation, technical questions, clarification, or
additional information shall be directed to Ms. Barbara Jacobs, IT Director, at the address or fax
number listed on the cover page of this RFP.

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In the event a Vendor finds a discrepancy in, or omission from the documents, or is in doubt as
to their meaning, s/he shall at once notify the county, and a written addendum may be issued.
The County will not be responsible for any oral instructions. Acknowledgement of any addendum
received during the time of responding to the RFP shall be noted on a signed Addendum
Acknowledgment Form. In letting the contract, any addendum issued shall become a part
thereof.

Questions and responses affecting the scope of the Project will be provided to all prospective
Vendors by facsimile transmission by issuance of an Addendum. Any Addenda will also be made
available on the County’s website, www.maconnc.org. All written questions concerning this RFP
shall reference the RFP number, section heading, and page number. All questions shall be
received by Ms. Jacobs no later than 4:00 P.M. EST, January 14, 2010. NO
EXCEPTIONS.




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                                            - 10 -
Addenda Acknowledgment.

A signed Addendum Acknowledgement Form shall be attached to your Proposal.

Project Completion.

The Project completion date is to be no later than June 30, 2010; however, the ability to meet an
accelerated implementation date will be viewed favorably in all responses. It is understood and
agreed by the Vendor that time is of the essence in the delivery of the software, services,
materials, training or equipment of the character and quality specified in the proposal. In the
event these specified software, services, materials, training or equipment are not delivered by the
date specified, there will be deducted a liquidated damages sum of $300.00 per day for each and
every calendar day of delay beyond the specified time. If such delay is caused by the county, a
reasonable extension of time may be granted. Upon receipt of a written request and justification
for extension from the Vendor, the County may extend the time for performance of the contract
herein specified if it is deemed to be in the best interest of the County.

Third Party Software.

If your basic product generally covers the requested functions, but omits certain specialty
functions, it is acceptable to propose a third party software package with which your product
integrates. Clearly identify third party software package vendor, product name, and version.

Please indicate whether the third party software licenses required by your proposal are included
with your solution. If you will provide the software licenses at additional cost, or if the County
must purchase the software licenses separately, please indicate the associated costs.

Relational Database.

Please indicate whether any relational database licenses your product uses are included with your
solution, whether you will provide the database licenses at additional cost and specify that cost,
or whether the County must purchase the database licenses separately.

Product Sunset.

When available, any product’s sunset date shall be documented. Further, no hardware or
software component of this Project shall be offered in the Proposal if it has a known sunset date
of less than three (3) years from the date of your Proposal.
Award.

Award of the contract resulting from this RFP will be based upon the most responsible Vendor
whose offer will be the most advantageous to Macon County in terms of cost, functionality, and
other factors as specified elsewhere in this RFP.

Proposals will be examined promptly after opening and award will be made at the earliest
possible date. The prices quoted must be held firm and no proposals may be withdrawn until 90
days after proposal opening date.

Macon County reserves the right to:


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           •   Negotiate with any Vendor in order to obtain a final contract that best meets the
               needs of the County
           •   Reject any or all offers and discontinue this RFP process without obligation or
               liability to any Vendor
           •   Accept other than the lowest priced offer
           •   Award a contract on the basis of initial offers received, without discussions or
               requests for best and final offers, and
           •   Award all or part of the contract to a given Vendor.

Warranty.

The materials/supplies/equipment furnished under any resulting contract shall be covered by the
manufacturer’s most favorable commercial warranty. Each Vendor shall plainly set forth the
warranty for the goods in the Proposal. Operations and maintenance manuals for software shall
also be provided as appropriate.

Disqualification/Rejection of Proposals.

The County reserves the right to reject any and all proposals and to waive informalities in the
proposal process. The County does not intend to enter into an agreement solely on the basis of a
submitted proposal or otherwise pay for the information solicited or obtained. Subsequent
procurement, if any, will be in accordance with appropriate County contractual action.
Noncompliance with any condition of this proposal may result in a recommendation to the County
elected officials that the Vendor be disqualified.

Contract Origin.

The contract shall be governed by and in accordance with the laws of the State of North Carolina.
All actions relating in any way to this contract shall be brought in the General Court of Justice in
the County of Macon and the State of North Carolina.

Independent Contractor.

County and Vendor agree that Vendor will be an independent contractor. The County is
interested only in the results to be achieved, and conduct and control of the work will lie solely
with the Vendor. Vendor is not to be considered an agent or employee of the County for any
purpose, and the employees of the Vendor are not entitled to any of the benefits that the County
provides for its employees. Vendor understands that the County does not intend to use the
Vendor’s services exclusively. The Vendor is also free to contract for similar services to be
performed for other parties while under contract with the County. Vendor will be solely and
entirely responsible for his or her acts and the acts of Vendor’s agents, employees, servants, and
all subcontractors during the performance of the contract.

The contracting company shall not represent itself to be an agent of the County.



Purchasing Laws/Funds Availability.

The General Statutes of the State of North Carolina, insofar as they apply to purchasing and
competitive proposing, are made a part hereof.

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All purchases are subject to the availability of funds for this purpose.

The County shall not be liable for any costs incurred by the Vendor in preparing or submitting a
proposal to the County. Proposals should be prepared simply and economically, providing a
straightforward, concise description of Vendor’s capabilities to satisfy the requirements of the RFP
and the Proposal.

Claims Resulting from Software, Materials and Equipment.

The Vendor shall pay royalties and license fees and defend all suits resulting from claims for
same on all software, materials, and equipment purchased outright and installed according to the
specifications of the County.

Hold Harmless.

To the fullest extent of the law, the successful Vendor shall agree to indemnify and hold harmless
the County and its officials, agents, and employees from and against all claims, damages, losses,
and expenses, direct, indirect, or consequential (including but not limited to fees and charges of
engineers or architects, attorneys, and other professionals and costs related to court action or
arbitration) arising out of or resulting from the performance of this contract or the actions of the
Vendor or its officials, employees, or contractors under this contract or under the contracts
entered into by the Vendor in connection with this contract. This indemnification shall survive
the termination of this contract.

Source Code in Escrow.

Vendor shall agree to place current copies of all its source and object programs and
corresponding documentation in an escrow account, and to insure that all such programs are the
most current releases of each software module. The County will sign a non-disclosure agreement
if necessary.



Trade Secrets.

Trade secrets or similar proprietary data which the Vendor does not wish disclosed to other than
personnel involved in the evaluation or contract administration will be kept confidential to the
extent permitted by NCAC T01:05B.1501 and G.S. 132-1.3 if identified as follows:

Each page shall be identified in boldface at the top and bottom as “CONFIDENTIAL”. Any
section of the proposal, which is to remain confidential, shall also be so marked in boldface on
the title page of that section. Cost information may not be deemed confidential. The term
“Confidential/Proprietary” does not include ideas, techniques, or concepts that are in the public
domain.

The Vendor agrees that it will not permit the disclosure or duplication of any information received
from the County or stored on County systems unless such disclosure or duplication is specifically
authorized in writing by the County, or as required by law. The County agrees that it will not
disclose or duplicate any information designated in advance by the Vendor as
“Confidential/Proprietary” information to any person (other than County personnel who must



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have access to such information) unless such duplication, use, or disclosure is specifically
authorized in writing by the Vendor or is required by law.

Guidelines for Proposal Submission.
Proposals shall be submitted in several parts as set forth below. The Vendor will confine its
submission to those matters sufficient to define its proposal and to provide an adequate basis for
Macon County’s evaluation of the Vendor’s proposal.

In order to address the needs of this procurement, Macon County encourages Vendors to work
cooperatively in presenting integrated solutions. Vendor partner relationships may be desirable to
enable the companies involved to complement each other's unique capabilities, while offering the
best combination of performance, cost, and delivery for the entire project being provided under
this RFP. Macon County will recognize the integrity and validity of Vendor partner relationships
provided that:

          •    The arrangements are identified and relationships are fully disclosed, and
          •    A prime Vendor is designated that will be fully responsible for all applicable
               contract performance.
          •    Vendors should specify where vendor partners product support or hardware
               warranties apply.

To the extent they are not in conflict, the requirements of this RFP and Proposals in response to
this RFP will be incorporated into the final agreement between Macon County and the selected
Vendor(s). The submitted Proposals are required to include each of the following sections in this
order:

    1. Executive Summary
    2. Approach and Methodology – Solutions and Benefits
    3. Project Deliverables and Deployment by category: SAN, Virtualization, Backup, Archival,
       Training, Support, and Monitoring independently in this order.
    4. Project Management and Support Approach Accountabilities
    5. Detailed and Itemized Pricing for entire project
    6. Appendix: References
    7. Appendix: Project Team Staffing
    8. Appendix: Company Overview

The detailed requirements for each of the above-mentioned sections are outlined below.




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DETAILED RESPONSE REQUIREMENTS

EXECUTIVE SUMMARY
This section will present a high-level synopsis of the Vendor’s responses to the RFP. The
Executive Summary should be a brief overview of the engagement, and should identify the main
features and benefits of the proposed work. It should outline the expected obligations of the
county’s IT staff, and the selected Vendor(s) partners.


SCOPE, APPROACH, AND METHODOLOGY
Include detailed testing procedures and technical expertise by phase and category. This section
should include a description of each major type of work being requested of the Vendor and
applicable client responsibilities. All information that is provided will be held in strict confidence.
The proposal should reflect each of the sections listed below, in this order:

           •    SAN
           •    Virtualization
           •    Backup
           •    Archival
           •    Training
           •    Support
           •    Monitoring

Identify how the Vendor will address the security of remote connections used to monitor and
support the project implementation. Vendor should define the methods of user acceptance
testing, demonstrating the fault tolerance and failover in a production environment.

DELIVERABLES
Include descriptions of the types of hardware and software used for the project. Summarize and
provide detailed information of each phase of implementation and associated ongoing support
services. Summarize and provide detailed information on risk, vulnerabilities, and the necessary
countermeasures and recommended corrective actions. Compliance with attached (RFP)
ENCLOSURE A1 TECHNICAL SPECIFICATIONS and (RFP) ENCLOSURE A2 TECHNICAL
SPECIFCATIONS


PROJECT MANAGEMENT APPROACH
Include the method and approach used to manage the overall project and client correspondence.
Please identify your project manager.
Briefly describe how the engagement proceeds from beginning to end, and anticipated response
times in the event of operational failure during deployment. Vendor should clarify any client
obligations outlined in their approach, including but not limited to UPS, Power, Microsoft
licensing, mounting space.

Vendor proposals should also CLEARLY state the IT support expected from Macon County to
install their system. The statement should include, but not be limited to, working space,
environment, equipment of any kind, telephone service, secretarial service, liaison coordination,
etc.




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DETAILED AND ITEMIZED PRICING
Include a fee breakdown by project phase and category, equipment, software and services;
additionally estimates of travel expense or other anticipated expense. Specify expected recurring
fees beyond the scope of the initial project. Pricing submitted by Vendor shall be honored by
Vendor through the awarding of the contract.


APPENDIX: REFERENCES
Provide at least three current corporate or local government references, including contact
information, name of project and dates of project, for which you have performed similar work..


APPENDIX: PROJECT TEAM STAFFING
Include biographies, certifications and relevant experience of key staff and management
personnel. Describe the qualifications and relevant experience of the types of staff that would be
assigned to this project by providing biographies for those staff members. Describe bonding
process and coverage levels of employees. Affirm that no employees working on the engagement
have ever been convicted of a felony.


APPENDIX: COMPANY OVERVIEW
Provide the following for your company:
           • Official registered name (Corporate, D.B.A., Partnership, etc.), Dun & Bradstreet
                Number, Primary and secondary SIC and NAICS
           • Vendor address, main telephone number, toll-free numbers, and facsimile
                numbers
           • Key contact name, title, address (if different from above address), direct
                telephone and fax numbers
           • Person authorized to contractually bind the organization for any proposal against
                this RFP
           • Listed Awards, Brief history, including year established and number of years your
                company has been offering SAN Implementations
           • Licensed to do business with local governments and corporations in the state of
                North Carolina, USA
           • Should not be under or anticipating corporate bankruptcy or have an unresolved
                judgment against the company




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EVALUATION FACTORS FOR AWARD

CRITERIA
Any award to be made pursuant to this RFP will be based upon the proposal with appropriate
consideration given to operational, technical, cost, and management requirements. Evaluation of
offers will be based upon the Vendor’s responsiveness to the RFP and the total price quoted for
all items covered by the RFP.

The following elements will be the primary considerations in evaluating all submitted proposals
and in the selection of a Vendor or Vendors:

    1. Completion of all required responses in the correct format.
    2. The extent to which Vendor’s proposed solution fulfills Macon County’s stated
       requirements as set out in this RFP.
    3. An assessment of the Vendor’s ability to deliver the indicated service in accordance with
       the specifications set out in this RFP.
    4. The Vendor’s stability, experiences, and record of past performance in delivering such
       services.
    5. Availability of sufficient high quality Vendor personnel with the required skills and
       experience for the specific approach proposed.
    6. Overall cost of Vendor’s proposal and estimated total cost of ownership. (Costs
       submitted in Vendor’s proposal shall be honored by vendor through the awarding of the
       contract.)

Macon County may, at its discretion and without explanation to the prospective Vendors, at any
time choose to discontinue this RFP without obligation to such prospective Vendors.




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SCOPE OF WORK

REQUIREMENTS
The following information should be used to determine the scope of this project and provide
pricing for this engagement: (RFP) ENCLOSURE NEW NETWORK DIAGRAM 2010 and
(RFP) ENCLOSURE MACON COUNTY SERVER SPECS FOR VIRTUALIZATION
CANDIDATES (RFP) ENCLOSURE DESIGN SUMMARY 2010 (RFP) EXISTING
SYMANTEC LICENSES

External Network Assessment
          • Number of external IP addresses in target space: 32
Internal Network Assessment (Approximate)
          • Number of servers in target space: 20 (LAN)
          • Number of IP addresses in target space: 65,534 (LAN) (255.255.0.0 Subnet)
          • Number of network devices in target space: 250
          • Number of workstations in target space: 250
          • (2) available vLans trunks spanning switch infrastructure (additional available)
Server Configuration Reviews
          • Number of servers to be virtualized: 8
          • Existing OEM Server OS Windows Server 2000AS, Win Server 2003, Win XP, SQL
             Server 05 SQL Server 2000, Win 08 MySQL/XP Server based. (Virtual Servers to be
             WIN 2008)
Remote Connectivity
          • Watchguard PEAK x5550e Firebox III/1000
          • VPN utilization for remote installation, implementation, monitoring and support.
Client based Applications in Use
          • Attachemate, CDP, Health Stat, Time Matters, Laserfiche, Wasteworks, Crystal
             Reports, VNC, PrintScreen, OfficeView, WaveViewer, Firefox, Omnix, Eaglesoft,
             ARCGIS/ESRI, Health Stream, Munis, eCopy, Northwoods, Tripmaker, Host Access,
             PC Anywhere, Office Calendar, Microsoft Office XP, 03, 07, MACE Security,
             Watchguard VPN, MultiOp, ReadyKeyPro, BOSCH RPS, DELL Openmanage. Blue
             Prince, Southern Software Jail/Sheriff PAK
Server based Applications in Use
          • SQL, MySQL, Laserfiche
Network Device Assessment
          • (22) Dell PowerConnect 3448P (LC Gigabic), (2) ProCurve 2910AL-24G (dedicated
             to ESX/SAN on PR & DR), Wireless Routers/Radios Linksys, Trango, Netgear, HP,
             DELL, TOSHIBA Printers, Single/Multi Mode Fiber Transceivers ST-LC & ST-SC &
             ST-ST
Server Roles of virtualized servers
          • 4 Domain Controllers that function as file and print servers.
          • (1) Domain Controller is a DNS server, (1) Domain Controller is an SQL Server
          • 1 member server is a MySQL server also DHCP
          • 1 member server is a file server
          • 1 member server is an SQL server
          • 1 member server is an application server




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DELIVERABLES
At the conclusion of the assessment, Macon County requires written documentation of the
approach, findings, and recommendations associated with this project. A formal presentation of
the findings and recommendations to senior management may also be required. The
documentation should consist of the following:


DETAILED TECHNICAL REPORT
A document developed for the use of Macon County’s technical staff which discusses: the
methodology employed, the hardware and software specifications, warranties, support service
attributes, power/UPS requirements, rack and enclosure requirements for SAN & virtualization
hardware, and any required Microsoft server licenses.


EXECUTIVE SUMMARY REPORT
A document developed to summarize the scope, approach, findings and recommendations, in a
manner suitable for senior management.




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Addendum Acknowledgment Form
                                                       ADDENDUM ACKNOWLEDGMENT


        Delivery Point:          Macon County Technology Solutions Department
                                 5 West Main St.
                                 Franklin, NC 28734




        Receipt of the following addendum are acknowledged:


        Addendum no.__________________ Date____________________

        Addendum no.__________________ Date____________________

        Addendum no.__________________ Date____________________

        Addendum no.__________________ Date____________________

        Addendum no.__________________ Date____________________




  •.......................................................................................................................................Signature
        :_______________________                 Date:____________________




                                                            RFP #03-4210
                                                                - 20 -
Non-Collusion Affidavit

                                           NON-COLLUSION AFFIDAVIT

State of North Carolina
County of Macon

I                                      , being first duly sworn, deposes and says that:

1.      He/She is the                         of                                    ,
        the offeror that has submitted the attached proposal;

2.     He/She is fully informed respecting the preparation and contents of the attached proposal
       and of all pertinent circumstances respecting such proposal;

3.      Such proposal is genuine and is not a collusive or sham proposal;

4.      Neither the said offeror nor any of its officers, partners, owners agents, representatives, employees or parties of
        interest, including this affidavit, has in any way colluded, conspired, connived or agreed, directly or indirectly, with
        any other offeror, firm or person to submit a collusive or sham proposal in connection with the contract for which
        the attached proposal has been submitted or to refrain from proposalding in connection with such contract, or has
        in any manner, directly or indirectly, sought by agreement or collusion or communication or conference with any
        other offeror, firm or person to fix the price or prices in the attached proposal or of any other offeror, or to fix any
        overhead, profit or cost element of the proposal price of any other offeror or to secure through collusion,
        conspiracy, connivance or unlawful agreement any advantage against the County of Macon or any person
        interested in the proposed contract; and

5.      The price or prices quoted in the attached proposal are fair and proper and are not tainted by any collusion,
        conspiracy, connivance or unlawful agreement on the part of the offeror or any of its agents, representatives,
        owners, employees, or parties in interest, including this affidavit.



                 Signature of offeror                                              Date
Title: ______________________________________________

State of ________________________
County of _______________________

Subscribed and sworn before me,                                                    (SEAL)
this     day of      , 20__

                                                                                              Notary Public


My Commission Expires




                                                      RFP #03-4210
                                                          - 21 -
                            (RFP) ENCLOSURE A1 TECHNICAL SPECIFICATIONS  

                                  (Request for Proposal) ENCLOSURE A1 

                                        TECHNICAL SPECIFICATIONS 

Component 1 – Storage Area Network (SAN) and Array Enclosure 

a.  (2) Storage Appliances supporting both SAS and SATAII drives 36‐60 TB of storage capacity RAID5 

b.  Server Support – Dual or Quad socket servers 

c.  Scalability –  Support for minimum of 32 high availability servers 

d.  Connectivity – iSCSI w/o jumbo frame support 

e.  Power Consumption not to exceed 490VA 450W MAX per device 

f.  Expandable to add more Enclosures in the future. 

g. Replicatable to Disaster Recovery Site 

Component 2 – Virtualization 

a.  Intel Nehalem Series Processors, (3) Servers at Primary and (2) at Disaster Recovery Site 

b.  High Performance DDR3‐1333 RAM Cache Memory 48GB per server 

c.  Scalable/Compatible with existing network connectivity between sites and redundant network 
connectivity ready between sites. 

d.  VMWare/ESX software media and licensing with Gold Support 

COMPONENT 3 – Backup – To Disk and Off Site 

a.  On site to disk backups 14 days back, for efficient restores of 100% of data contained in SAN storage. 

b.  Offsite backup solutions for 100% of data facilitated on SAN connected hardware, to provide a full 
tape archive weekly. 

c.  Utilize existing  BackupExec software licensing 

COMPONENT 4 – Support – Monitoring – Intrusion Prevention 

a. All inclusive support option to  cover all components of the SAN environment and the project in it’s 
entirety, 4HR maximum response time for critical operations. 

b.  Specification of instances where manufacturer or third party warranty or support should be utilized 
by client. 
c. Performance Monitoring and Intrusion Prevention 

COMPONENT 5 ‐ Miscellaneous  

a.   UPS protection 

b.   Mounting Rack for storage arrays, servers and UPS components. 

 
                                                                           SAN,Virtualization, Backup/Archival Specifications


                                SAN/Storage                                                          Virtualization                                                                       Backup

Hardware:                       MINIMUM SPECIFICATIONS

Production SAN                  EMC AX4-5i iSCSI SAN          ESX Servers Production(3)              HP DL380 G6                                         Backup Server                    Physical server provided by the County
DR Storage SAN                  EMC AX4-5i iSCSI SAN                                                 HP DL380 G6
SAN OS STORAGE                  4-1 TB 7.2K SATA W VAULT OS                                          HP DL380 G6
                                4-1 TB 7.2K SATA W VAULT OS                                                                                              Tape Backup Details:
Primary Drive Enclosure         2u SAS/SATA 12 Drive DAE                                                                                                 Tape Drive:                      HP StorageWorks 1/8 G2 Tape Autoloader
DR Drive Enclosures             2u SAS/SATA 12 Drive DAE      ESX Servers DR (2)                     HP DL380 G6                                         Rackmount Kit                    Included
Bay Count/ Types each           12/ SAS and SATA                                                     HP DL380 G6                                         Transfer Speed:                  3 Gigabits per Second
                                                              Server Specs:                                                                              Tape SCSI HBA Card:              HP SC44GE 8 Channel PCIE
Drives Pop. Primary Enclosure   400 GB 10K SAS RAID 10        DVD:                                   DVDRW                                               Tape Quantity:                   16
                                400 GB 10K SAS RAID 10        Processor(s)                           (2) quad core Xeon X5550                            Tape Online Quantity:            8
                                400 GB 10K SAS RAID 10        HyperThreading                         Yes                                                 Tape Size:                       1.6TB RW
                                400 GB 10K SAS RAID 10        Core                                   Quad                                                Total Tape Online Backup Size:   12.8TB
                                400 GB 10K SAS RAID 10        Speed                                  2.66 Ghz                                            Total Tape Backup Size:          25.6TB
                                400 GB 10K SAS RAID 10        Processing per server                  21,280 MHZ                                          Cleaning Tape Quantity:          1
Primary Hot Spare SAS           400 GB 10K SAS RAID 10        Cache                                  8MB L3
                                 7 TOTAL 1.5TB                CPU Power                              95 W
                                                              System Power:                          HP 750E CS HE POWER SUPPLY KIT
                                1 TB 7.2K SATA RAID 5         Second Power                           HP 750E CS HE POWER SUPPLY KIT
                                1 TB 7.2K SATA RAID 5         Memory Type                            DDR3-1333
                                1 TB 7.2K SATA RAID 5         Memory                                 48GB per server
                                1 TB 7.2K SATA RAID 5         HDD Controller:                        Smart Array P410i
Primary Hot Spare SATA          1 TB 7.2K SATA RAID 5         Controller addon                       Smart Array P410i Battery Backup Write Cache

                                5 TOTAL 3TB                   HDD                                    (2) 72GB 15K SAS RAID 1
                                                              Int NIC                                NC382i Dual port Multi Func GIG Srvr(4 ports)
                                                              NIC                                    NC382T PCIE DP GIGABIT SVR ADPTR 2PT

                                                              Vmware NIC Config:                     (2) Data, (2) ISCSI, (2) Vmotion Fault Tolerant
Drives Pop. DR Enclosure        400 GB 10K SAS RAID 10        Software:                                                                                  Software:                        Symantec Backup Exec & Agents
                                400 GB 10K SAS RAID 10                                                                                                                                    Vizioncore vRanger Pro
                                400 GB 10K SAS RAID 10        Design:                                Effective P2V or Migration of 8 Servers
                                400 GB 10K SAS RAID 10                                               4 DC,s as file and print Servers, and 4 Member
DR Hot Spare SAS                400 GB 10K SAS RAID 10                                               Replication to DR site                              Design:                          Tape Drive will be connected to an existing
                                5 TOTAL 800GB                 VMware vSphere 4 Licensing             Enterprise Plus                                                                      Physical Server (Not a new ESX Host) that
                                                              Total Number of Licensed Processors:   10                                                                                   exists at the Disaster Recovery Site. The
                                                              Warranty:                              Gold Support for 1 Year                                                              Software that will manage the Tape Drive
                                1 TB 7.2K SATA RAID 5         Usage:                                 Physical Server Operating System                                                     will be Symantec Backup Exec 12.5 that The
                                1 TB 7.2K SATA RAID 5                                                                                                                                     County has purchased . The Backup Exec
                                1 TB 7.2K SATA RAID 5         vCenter 4 Server Software Details      Standard                                                                             Software will be configured to archive the
                                1 TB 7.2K SATA RAID 5         Usage:                                 Central Management                                                                   Vizioncore vRanger Pro Compressed
                                                                                                     Virtual Machine running in Fault Tolerant Mode on
                                1 TB 7.2K SATA RAID 5         Location:                              ESX Hosts at Production Site                                                         Backups from the Virtual vRanger Pro

                                1 TB 7.2K SATA RAID 5                                                                                                                                     Server to tape. The vRanger Pro Server's
                                1 TB 7.2K SATA RAID 5         Vizioncore Details:                                                                                                         Backup to Disk Storage will exist on the DR
DR Hot Spare SATA               1 TB 7.2K SATA RAID 5         Software Details:                      vEssentials Professional Bundle                                                      SAN on the 6TB SATA Storage.
                                 8 TOTAL 6TB                  Products Included:                     vRanger Pro; vReplicator; vOptimizer Pro
                                                              Total Number of Licensed Processors:   10
                                                              Usage:                                 VM Backup; VM Replication; SAN Optimization

                                                              Location:                              Virtual Machine running on ESX Hosts at DR Site
                                                                                                                                                                                                               Macon County Physical Network Diagram 2010
                                                                                                                                                                                                                                                                                                                                      Wireless Point to Point
                                                                                                                                                                                                                                                                                                                                 100mb Fiber w transceivers
                                                                                                                                                                 Backup 911 on CH 1st Floor                                                              NEW DOA       #15                                                         1 Gb Fiber Single Mode
                                                                                                                                                                                                                                                                                                                                    1 Gb Fiber Multi Mode
                                                                                                                                                                                                                                                                                                                                        1 Gb Copper
                                                                                                                                                                                                                                                                                                                                       100 Mb Copper
                                                                                                                                                                                                                                                                                                                              V1 vlan 1 Main Network
                                    911 Wireless Access                                                                                                                                                                                                                                                                       V2 vlan 2 DSS
                                                                                                                                                                                                                                                           IP Telephony Gateway 2                                             V3 vlan 3 Reserved
                                                                                                                                                                                                                                                                                                                              V4 vlan 4 RAW Internet
                                                                      911 Phone rm                                                                                                                                                                                                                                            V5 vlan 5 DMZ
                                                                                                                                                                                                                                                                                               Fixed Dental                   V6 vlan 6 Emergency Wireless
                                                                                                                                                                                                          g1
                                                                  Barret 1                                                                #8
                                                                                                            g4                                                                                                             CH phone rm #16
                                                                                                            g3                                                                                                                           g1
                                                                  Barret 2                                                                #9                                                                   g2                        g3
                                                                                                            g4                                                                                                            CH phone rm              #10                                                                                         Verizon
                                                                                                            g3                                                                                                                     g4
                                                                                                                                                                                                                                                                                                       ROD
                                                                                                                                                                                                                    g1                                                                                                                          DSL
                                                                  Barret 3                                                                #7
                                                                                                                                                                                                                                                           IP Telephony Gateway
                                                                      EMS Wireless
                                                                        Access

                                                                                                                                                                                                                                                                                                                        GIS GB Switch

g1                                                                                                                                                                                                                                                         V1                    g3
                                                                              Annex                                                  #20                                                                                      g1                                                g4      e1
                                                                                                            g4                                                                                            g2                                                            nd
                                                                                                            g4                                                                                                           Firewall .34         g2     V5 DMZ            2     floor CH         #12
                                                                              Annex                                                  #21                                                                                      g0
                                                                                                                                                                                                                                                                                 g2 e3
                                                                                                     g4
                                                                                                                                                                                                                                                           V4                                                                    g4
                                                                                                     g3
                                                                                                                                                                                                                                                                                                                     BOE           #11
                                                                              Annex                                                  #19

                                                                                                                                                                                                                                                                                             Jail Wireless
                                            1     2     3   4 5   6   13 14 15 16 17 18      Link
                                                                                                                                1    2X   3X   4X    5X    6X    13X   14X   15X   16X   17X   18X
                                                                                                                                                                                                     SD



                                                                                                                                                                                                                                                                                                                                              USCarrier
                                                                                                                                                                                                                                                                                                Access
                                                                                                                  Port 1 Only
             ProCurve10/100Hub24M                                                            100
             HP J3288A                                                                       Link
                                            7     8     9 10 11 12    19 20 21 22 23 24
     Power                                                                                   100
                                                                                                          MDI-X     MDI
                                                                         Act       Col
                 Console            Reset       Clear                                                     (out)      (in)
     Fault                                                                     Class     Repeater                               7X   8X   9X   10X   11X   12X   19X   20X   21X   22X   23X   24X
                                                                        PPM
                                                                        PPM




                                                                                                                                                                                                                                                          e3                                                                    SMS
                                                                                                                                                                                                                                    g2
                                                                                                                                                                                                                                                          Jail   #6                                      V3
                                                                        PPM
                                                                        PPM




                                                                                                                                                                                                                                                           g1
                                                                        PPM
                                                                        PPM




                                                                                                                                                                                                                                                                                                                                                              ITS
                                                                                                                                                                             Production SAN /
                                                                                                                                                                               Virtualization

                                                                                                                                                                                                                                                                                                            Inspections
                                                                                                                                                                                                                                                                                                          Wireless Access
                                                                                                                                                                                                                              ITS DSS Router
             g1
                                                                              3rd floor mech                                                                                 #14                                                                                                               g2                                            Health Wireless 1
                                                                                                                                                                                                                                   Pix Firewall                                                          Health Mech       #2
                                                                                                                                                                                                                                                                                                                   g4
                                                                                                    Security room                                                                                                                                                     DSS Wireless                                 g3
                                                                                                                                                                                                                              DSS comp rm #18                                                  g2
                                                                                                                                                                                                                                                                                                         Health Mech       #1                Health Wireless 2
                                                                                       CH Training Room                                                                                                                                                                                                            g4
                                                                                                                                                                                                                              DSS comp rm #5                                                                       g3
                                                                                                                                                                                                                                                                                                         Health Mech       #3                Health Wireless 3
                                            IT 3rd floor Computer room                                                                                                                                                        DSS comp rm #17                                                                      g4
                                                                                                                                                                                                                                                                                                                   g2
                                                                                                                                                                                                                                   Firewall .40                                                         Health Mech        #13
                                                                                                    IT WIreless
                                                                                                                                                                                                                                                                                 V2
                                                                                                                                                                                                                                                                                                    DR SAN / Virtualization
                                            4th floor mech
                                                                                                                                                                                                                                                                                                     Backup and Archival
                                                                                                                                                                                                                                                                                                                                                  PPM
                                                                                                                                                                                                                                                                                                                                                  PPM




                                                                                                                                                                                                                                                                                 e2
                                                                                                                                                                                                                                                                                                                                                  PPM
                                                                                                                                                                                                                                                                                                                                                        PPM




                                                                                                                                                                                                                          Maint

                                                                                                                                                                                                                                                                 g1                     g2
                                                                                                                                                                                                                                                                      Health DSS Comp rm #4
                                                                                                                                                                                                                         Transit                                                                                                                 SMS
                                                                                                                                                                                                                                                                                                                                                Wireless
                                                                                                                                                                                                                                                                                                                         AG EXT

                                                             Investigations?                                                                                                                                         Env Train                                                                                                                   Dnet
                                                                                                                                                                                                                                                                                                                        Rec Park                Wireless
                                                                                                                                                                                                                         Mccall

                                                                                                                  Animal Control                                                                                                                         Scalehouse                                                      Housing                 Dnet
                                                                                                                                                                                                                                                                                                                                                Wireless
                                                                  Macon County Server Specs for Virtualization Candidates


Role                 Host Name            Operating System                Chassis Mfg.        Chassis Model                 Total Storage (GB)   (Mhz)   RAM(MB)   NICs   Drives   CPUs
ANNEX Member Srv     MCNTSRV              Win Srv 2003 Ent.               Dell Inc.           PowerEdge 4600                      536.5          5960     3072      1       2       2
ANNEX DC             MCNTSRV02            Win 2000 Adv. Srv.              Compaq              ProLiant DL380 G2                   793.7          2260     2048      1       3       2
HEALTH DC            MCHDNTSRV02          Win 2000 Adv. Srv.              Compaq              ProLiant DL380 G2                   293.6          2250     2048      1       2       2
JAIL DC              DETSRV02             Win 2000 Adv. Srv.              Compaq              ProLiant DL380 G2                   293.6          2250     2048      1       2       2
SOCSRV Member Srv    COMAC03              Win Srv 2003 Std                Dell Inc.           PowerEdge 2900                     1,099.00        3990     4096      2       2       2
SOCSRV DC            COMAC04              Win 2000 Adv. Srv.              Dell Inc.           PowerEdge 2600                       36.4          5586     2048      1       1       2
SOCSRV Member Srv    COMAC05              Win 2003 Std.                   Dell Inc.           PowerEdge 2600                       36.4          5586     2048      1       1       2
ANNEX Member Srv     HAL                  Win Srv 2003 Ent.               Dell Inc.           PowerEdge 2600                      145.5          6112     6144      1       2       2


Utilization Stats:
System Name          Processor-%used      Processor-Queue per CPU         Memory-%used        Mem/file sys cache(MB)   MemPaging/Sec
COMAC04                         2.95                          0                       27.97               160.99                 549.32
MCNTSRV02                      11.31                      0.45                        30.39               166.73                 666.79
DETSRV02                        9.25                      0.06                        82.3                80.69                  676.59
MCHDNTSRV02                     7.33                      0.17                        26.34               158.9                  698.79
MCNTSRV                         9.71                      0.18                        28.04               339.62                 945.54
HAL                             3.32                      0.01                        15.27               215.55                 1,133.57
COMAC03                        65.79                      1.16                        58.67               236.53                 2,273.41
COMAC05              na                   na                              na                  na                       na


Performance Stats:
System Name          Disk-I/O Trans/Sec   Disk-I/O MB/Sec                 Net-Speed MB/sec    Speed                    Memory
COMAC04                        48.42                      2.01                        0.35                2,793                   2,048
MCNTSRV02                      90.56                      2.45                        0.67                1,130                   2,048
DETSRV02                       81.17                      2.5                          0.1                1,125                   2,048
MCHDNTSRV02                    84.92                      3.32                        0.66                1,125                   2,048
MCNTSRV                        90.18                      3.78                        0.47                2,980                   3,072
HAL                            98.09                      4.32                         0                  3,056                   6,144
COMAC03                        303.2                      8.77                        3.02                1,995                   4,096
COMAC05              na                   na                              na                  na                       na
(RFP) ENCLOSURE DESIGN SUMMARY

Vendor is to establish complete disaster recovery and business continuity solution.

Solution will be deployed into existing network architecture.
Subsystems must offer a 3 Year Warranty
Implementation is complete after testing and user acceptance.

Central Storage Implementation

        Deploy two EMC AX4-5I ISCSI SAN Storage solutions and DAE’s at the
production site and two at the disaster recovery site. Equipment to be unpacked and
installed into existing racks, attached to appropriate power. Connect SAN into client
network and ISCSI VLAN.

Central Storage Configuration

       Configure SAN’s with RAID groups as specified.
                    RAID10 -1.2TB Usable for Production VM’s
                    RAID5 -3TB Usable for Production VM file storage
                    RAID10 -800GB Usable Production Server Warm Replication
                    RAID5 -6TB Usable, VMware Backups and Archives

Server Virtualization Implementation

       Deploy 5 HP DL380 G6 Servers, 3 at production site, 2 at DR site
       Equipment to be unpacked and installed into existing racks, attached to
       appropriate power supplies. Install VMware
       ESX Server on 5 servers. Connect servers into correct VLANS.

       Install and configure VSphere 4 and VMware Vcenter. Connect ESX hosts into
       Vcenter cluster.

       Virtualize (4) Domain Controllers and (4) Member servers

Replication, Backup and Archival Implementation
       Vizioncore vEssentials Implementation
       Install Vizioncore Voptomizer for SAN optimization on Production and DR SAN

       Install Vizioncore Vreplicatior and configure Live Replication from Primary SAN
       VM’s to DR SAN RAID10 LUN

       Install Vizioncore Vranger Pro and configure Virtual Backups to DR SAN
       RAID5 LUN

       Install Symantec Backup Exec on existing server and configure scheduled
archival to tape of compressed VM Backups.
(RFP) EXISTING SYMANTEC LICENSES

                                                                                                                                  Maintenance/Subscription
                 Product Name/Description                                       Quantity           Part #                 Start Date End Date

       SYMC BACKUP EXEC SERVER 12.5 WIN PER  1     14348120
                   SERVER BNDL STD LIC GOV BAND S BASIC
                   12MO

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      SYMC BACKUP EXEC SERVER 12.5 WIN PER                     1       14350427             09-APR-09 08-APR-10
                              SERVER I/O BASIC 12 MONTHS
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
       SYMC BACKUP EXEC AGENT FOR MSFT                                           3        14353555
                             ACTIVE DIRECTORY 12.5 WIN PER DOMAIN
                             CONTROLLER BNDL STD LIC GOV BAND S
                             BASIC 12MO

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

       SYMC BACKUP EXEC AGENT FOR MSFT                                           3        14353585                   09-APR-09 08-APR-10
                             ACTIVE DIRECTORY 12.5 WIN PER DOMAIN
                             CONTROLLER I/O BASIC 12 MONTHS
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      SYMC BACKUP EXEC AGENT FOR WINDOWS                                        10        14353962
                             SYSTEMS 12.5 WIN PER SERVER BNDL STD
                             LIC GOV BAND S BASIC 12MO

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      SYMC BACKUP EXEC AGENT FOR WINDOWS                                          10        14353992                      09-APR-09 08-APR-10
                            SYSTEMS 12.5 WIN PER SERVER I/O BASIC 12
                            MONTHS
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      SYMC BACKUP EXEC AGENT FOR MSFT SQL                                         4        14355693
                            12.5 WIN PER SERVER BNDL STD LIC GOV
                            BAND S BASIC 12MO

------------------------------------------------------------------------------------------------------------------------------------------------------------
      SYMC BACKUP EXEC AGENT FOR MSFT SQL                                         4        14355723                     09-APR-09 08-APR-10
                            12.5 WIN PER SERVER I/O BASIC 12 MONTHS
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

								
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