Largest Construction Management and Supervisory Training Centre in Western Canada
CANADIAN CONSTRUCTION INSTITUTE INC. (CCI)
COMMUNICATION SKILLS TRAINING
This Gold Seal Certified Course is designed to improve skills in communication for supervisors, and management in the office and in the field. This course, along with all management and supervisor training courses has been evaluated as “excellent overall” by more than 3000 participants and companies in B.C. Includes 100+ page manual for course and future reference. Brief Summary of course: Effective Leadership through Communication Skills Communications Skills to increase Motivation and Productivity Communicating Loyalty and Dedication to the Company Dealing with Difficult People, Conflict and Confrontation Assertive Training and Speaking Skills Communicating Motivation Communication through Body Language Managing a Good Impression to Clients Constructive Use of Anger and Persuasion Skills Anger and Conflict Management Skills Communicating Discipline and Termination Resolving Disputes through Communication How to Prepare for and Facilitate Meetings Communication through Writing Skills Drafting and Preparing Proper Reports and Correspondence Communicating Teamwork to Staff and workers
Instructor is Derm McNulty, Vice-President of the Canadian Construction Institute Dates: November 26-28, 2009 8:00am-4:00pm Location: Comfort Hotel and Conference Centre, 3020 Blanshard Street, Victoria BC Costs: VICA/MICA/ICBA members only $495.00 + GST = $519.75 Non members $525.00 + GST = $551.25 REGISTRATION INFORMATION Company: ________________________________________Phone: _____________________ Registrants: ___________________________ __________________________________
Address: ____________________________________________________________________ Email: ______________________________________________________________________ • • • • Course is often overbooked—seating limited to 30. For more information, you can phone 604-278-2240 or email firstname.lastname@example.org Send cheques payable to CCI: #125 6753 Graybar Rd, Richmond, BC V6W 1H7. No cancellations/refunds after November 19, 2009 (Substitutions only). To guarantee registration, fax form to CCI at 604-214-3584.