Sales Associate Sales Associate
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Sales Associate About Us: Goodwill Industries of Silicon Valley (GWSV) helps our community’s unemployed become employed. Founded in Santa Clara County in 1926, GWSV is part of Goodwill Industries International, a federation of over 200 autonomous, community-based Goodwill organizations worldwide. Together we Available are one of the largest social services organizations in the world. We are Locations: dedicated to improving employment opportunities, increased standard of living, ___________________ economic independence, and restoring our clients self value. We do this Santa Clara: through workforce creations, vocational training and environmental 2800 El Camino Real Santa Clara, CA stewardship. 95050 Palo Alto: Job Description: 4085 El Camino Way Palo Alto, CA 94306 Major responsibilities: Mountain View: 855 E. El Camino Real • Responsible for customer assistance, cash register operation, sales/monetary Mt. View, CA 94040 transactions, opening/closing procedures. • To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager. • To assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs. • To assist with picking/straightening up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment. • To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise. • To become familiar with and follow store policies and procedures as well as general company policies. • To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to store manager. • Follows and enforces all company procedures. • Performs other duties as requested. Job specifications • Prior retail sales and/or cashiering experience desirable • Ability to maintain self-control and deal effectively with public and work in cooperation with co-workers. • Ability to tactfully explain decisions or present information clearly, as it pertains to store policies. • Ability to perform arithmetic, and count money/change quickly and accurately. • Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations. • Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries. • Ability to move hands and fingers quickly to count money/change and operate cash register. • Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency. • Ability to understand and communicate clearly in English. Physical demands Work pace is fast and steady requiring lifting and/or carrying of up to 25 lbs consistently. On a regular basis heavier items of up to 50 lbs will be lifted/carried either with assistance from another person or by using appropriate material handling equipment.