Sales Associate Sales Associate

							                                                  Sales Associate

                      About Us:
                      Goodwill Industries of Silicon Valley (GWSV) helps our community’s
                      unemployed become employed. Founded in Santa Clara County in 1926, GWSV
                      is part of Goodwill Industries International, a federation of over 200
                      autonomous, community-based Goodwill organizations worldwide. Together we
Available             are one of the largest social services organizations in the world. We are
Locations:            dedicated to improving employment opportunities, increased standard of living,
___________________
                      economic independence, and restoring our clients self value. We do this
Santa Clara:          through workforce creations, vocational training and environmental
2800 El Camino Real
Santa Clara, CA       stewardship.
95050

Palo Alto:            Job Description:
4085 El Camino Way
Palo Alto, CA 94306
                      Major responsibilities:
Mountain View:
855 E. El Camino
Real                      •   Responsible for customer assistance, cash register operation, sales/monetary
Mt. View, CA 94040            transactions, opening/closing procedures.
                          •   To maintain positive customer and employee relations; reporting any
                              problems/complaints immediately to the store manager.
                          •   To assist with inventory, display, merchandising and placement of stock on
                              sales floor, stock rotation and mark-downs.
                          •   To assist with picking/straightening up or arranging merchandise and
                              housekeeping tasks to ensure neat, clean and safe working environment.
                          •   To become familiar with and use proper handling techniques and equipment to
                              ensure safe handling of merchandise.
                          •   To become familiar with and follow store policies and procedures as well as
                              general company policies.
                          •   To be aware of possible damage, theft or potential safety hazards, reporting
                              observations immediately to store manager.
                          •   Follows and enforces all company procedures.
                          •   Performs other duties as requested.

                      Job specifications

                      •   Prior retail sales and/or cashiering experience desirable
                      •   Ability to maintain self-control and deal effectively with public and work in
                          cooperation with co-workers.
                      •   Ability to tactfully explain decisions or present information clearly, as it pertains
                          to store policies.
                      •   Ability to perform arithmetic, and count money/change quickly and accurately.
                      •   Ability to learn and accurately perform opening/closing procedures, cash register
                          operation and related paperwork quickly and accurately as they pertain to store
                          operations.
                      •   Ability to coordinate hand-eye-foot movements to safely handle and/or move
                          merchandise to minimize damage, eliminating hazards and accidents/injuries.
                      •   Ability to move hands and fingers quickly to count money/change and operate cash
                          register.
                      •   Ability to accept directions, follow procedures and perform both repetitive and
                          varied duties without loss of composure or efficiency.
                      •   Ability to understand and communicate clearly in English.

                      Physical demands

                      Work pace is fast and steady requiring lifting and/or carrying of up to 25 lbs
                      consistently. On a regular basis heavier items of up to 50 lbs will be lifted/carried
                      either with assistance from another person or by using appropriate material handling
                      equipment.